logo
Sharjah Police records major milestone in public trust and service quality

Sharjah Police records major milestone in public trust and service quality

Gulf Today14-07-2025
The General Command of Sharjah Police, represented by the General Directorate of Comprehensive Police Stations, has achieved a notable milestone that adds to its institutional record, having recorded a 98% satisfaction rate with its services during the first half of 2025. This was based on 3,640 evaluation forms collected through the "Customer Pulse" channel. This achievement is a direct reflection of the leadership's commitment to delivering high-quality services that enhance customer trust and provide an integrated service experience.
Brigadier General Ibrahim Musabah Al-Ajil, Director General of the General Directorate of Comprehensive Police Stations, confirmed that this result reflects the community's trust in the services provided and the effectiveness of the continuous improvements implemented throughout all stages of service delivery — from reception to transaction completion.
He also explained that Sharjah Police places customer satisfaction at the top of its priorities, through trained task forces and development strategies based on innovation and digital transformation.
He noted that this percentage is a clear indicator of the success of ongoing efforts to monitor performance indicators and service quality, affirming that work will continue to sustain these gains and enhance excellence levels. This aligns with the leadership's vision of providing an advanced service environment that is efficient, fast, and capable of meeting the community's expectations with flexibility and professionalism.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Sharjah Old Cars Club launches in-house license plate printing facility
Sharjah Old Cars Club launches in-house license plate printing facility

Zawya

time29-07-2025

  • Zawya

Sharjah Old Cars Club launches in-house license plate printing facility

Sharjah: In a major step forward in enhancing member experience and operational efficiency, the Sharjah Old Cars Club (SHJOCC) has officially launched an in-house factory for printing vintage car license plates at its official headquarters. This achievement reflects a drive toward institutional integration with official entities—most notably the Ministry of Interior and the Sharjah Police General Command—and aligns with the strategy of the Sharjah Sports Council, which aims to deliver smart, integrated services that meet customer expectations and enhance institutional performance. The new facility marks a significant step forward in the club's ongoing innovative initiatives as it enables members and visitors to complete all traffic-related procedures from vehicle inspection, registration, fee payment, and license plate issuance on-site, eliminating the need to visit external traffic departments. With this integrated model, clients can now receive a full suite of services in ten minutes, significantly reducing processing times. This initiative is part of the club's Strategic Plan 2024–2028, which focuses on key pillars such as enhancing the member experience through the Sharjah Customer Experience Program, digitizing services, building sustainable and integrated partnerships, empowering national talent, and preserving vintage car heritage. The plan also supports the club's broader goals of achieving institutional excellence in the sports sector, strengthening brand identity, and encouraging an innovative environment that promotes community culture. Reflection of the Club's commitment to service development H.E. Dr. Ali Ahmed Abu Alzoud, Chairman of the Sharjah Old Cars Club, commented: 'The launch of the license plate printing facility at the club is a strategic move that enhances institutional excellence and reflects our commitment to offering comprehensive and seamless services. The new facility is an extension of the club's initiatives to promote classic car culture and offer high-quality services under an integrated institutional framework that encourages community involvement in this unique sector. It also reinforces Sharjah's position as a regional leader in the classic cars sector. It embodies the club's vision of combining heritage with innovation, in line with Sharjah's broader aspirations to support specialized community sports, expand participation in heritage-driven sporting and cultural activities, and align with the strategy of the Sharjah Sports Council which is aimed at promoting diversity and excellence in the sports landscape and opening new avenues for investment in culturally and historically significant events and initiatives.

Abdullah bin Salem reviews SP Operations Department achievements
Abdullah bin Salem reviews SP Operations Department achievements

Sharjah 24

time24-07-2025

  • Sharjah 24

Abdullah bin Salem reviews SP Operations Department achievements

Praise for police efforts and strategic development His Highness praised the efforts of Sharjah's police personnel for ensuring community safety and security. He commended the integrated work and strategic modernisation of the Sharjah Police General Command in line with leadership aspirations. Acknowledgment in the Golden Book His Highness wrote in the Golden Book of Distinguished Visitors, expressing his appreciation for the round-the-clock dedication of police personnel and the use of advanced technologies and systems to serve the citizens and guests of Sharjah. Strategic framework presentation He viewed a visual presentation on the Sharjah Police General Command's strategic direction and the 2024–2027 framework. Key goals included enhancing security, traffic safety, crisis preparedness, community partnerships, customer service, and innovation. Community survey results His Highness was briefed on public survey results, which showed 99.7% felt safe in the community, 97% community confidence in Sharjah Police, and 96.7% confidence in police stations. Awareness campaigns and outreach efforts He observed the Command's initiatives to address community issues, which included 17 traffic awareness campaigns and 151 anti-drug awareness programmes. High customer satisfaction and leadership initiatives His Highness rviewed the customer satisfaction rate of 97.8% and was informed about progress in digital transformation, intellectual property, employee satisfaction, and strategic partnerships. Tour of the Operations Department facilities The Deputy Ruler toured the Operations Department, equipped with AI-based systems to manage security reports and tasks. He also learned about network integration with traffic cameras across the emirate. Reports Management Centre overview His Highness received a detailed briefing on the Reports Management Centre, including 999 emergency report platforms, 24/7 monitoring systems, patrol coordination platforms, and early warning systems for gold and money exchange stores. Visit to 901 Call Management Centre He was introduced to the 901 Call Management Centre, which handles non-emergency inquiries and enhances communication between police and the public. Simulation rooms for police training The tour concluded with a visit to simulation rooms designed to train police personnel in managing real-time reports effectively. Accompanying delegation His Highness was accompanied by Sheikh Dr Salem bin Abdulrahman Al Qasimi, Chairman of the Ruler's Office; Major General Abdullah Mubarak bin Amer, Commander-in-Chief of Sharjah Police; and several senior officers and police leaders.

Property Finder launches PF Market Pulse and reveals 72% of UAE home seekers and Sellers Plan to buy within six months
Property Finder launches PF Market Pulse and reveals 72% of UAE home seekers and Sellers Plan to buy within six months

Zawya

time23-07-2025

  • Zawya

Property Finder launches PF Market Pulse and reveals 72% of UAE home seekers and Sellers Plan to buy within six months

This new bi-monthly consumer sentiment survey captures real-time insights from active home buyers and sellers and reveals strong market momentum Reinforces Property Finder's position as the market leader not only in data and reach, but in understanding its audiences through real-time, intelligence-led insights. United Arab Emirates: Property Finder, MENA's leading property portal, has launched PF Market Pulse, a bi-monthly consumer sentiment survey that captures real-time insights into buyer and seller behaviour and market expectations across the UAE's property landscape. Property Finder leverages its position as the most visited and trusted real estate platform in the region to take the pulse of the market. Through targeted questions high-intent users provide valuable insights into their perceptions of the property landscape. Users actively browsing listings are first asked: 'Are you planning to buy a property in the next 6 months?' Those who respond positively are then presented with a follow-up multiple-choice question: 'How do you expect property prices to change in the next 6 months?' PF Market Pulse reveals a strong and steady appetite for property ownership in the region, reinforcing the momentum and confidence in the real estate market. Nearly three in four respondents (72%) in May indicated plans to purchase property within six months. This momentum continued into June, with 69% maintaining buying intent, signalling consistent underlying demand to buy. At the same time, expectations around pricing evolved. In May 2025, buyers were fairly divided: 37% believed prices would decrease, 34% expected increases, and 29% anticipated stability. By June, more buyers began to anticipate a cooling in the market, with 44% expecting a price drop, 30% expecting increases, and 26% expecting prices to remain stable. This shift suggests a growing perception that recent price surges may be easing, a sign of a more mature, considered view among home seekers and buyers as the market continues to evolve. With over 13,000 unique respondents participating in the inaugural survey period, the data offers unprecedented insight into the mindset of home seekers - buyers and sellers - who are actively tracking market trends, pricing cycles, and supply shifts. It also reinforces Property Finder's position as the market leader not only in data and reach, but in understanding its audience and shaping industry thought leadership through real-time,intelligence-led insights. Sevgi Gur, Chief Marketing Officer at Property Finder, notes: 'By launching PF Market Pulse, we're further strengthening our position as the region's leading property platform. Not just in reach and data, but in our ability to truly understand our audience and shape industry dialogue through intelligence-led insights. It directly supports our mission to change living for good in the region by equipping our users and partners with the clarity and confidence to make informed decisions. The results not only highlight a resilient appetite for home ownership in the UAE, but also reflect a more informed, confident buyer that's increasingly responsive to market signals.' About Property Finder Property Finder is a pioneering property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region's growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region. Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store