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TELUS Digital reports second quarter 2025 results, with incremental improvement in revenue growth

TELUS Digital reports second quarter 2025 results, with incremental improvement in revenue growth

National Post01-08-2025
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VANCOUVER, British Columbia — TELUS Digital Experience (TELUS Digital or the Company) (NYSE and TSX: TIXT), a leading global technology company specializing in digital customer experiences, today released its results for the three- and six-month periods ended June 30, 2025. TELUS Corporation (TSX: T, NYSE: TU) is the controlling shareholder of TELUS Digital. All figures in this news release, and elsewhere in TELUS Digital disclosures, are in U.S. dollars, unless specified otherwise, and relate only to TELUS Digital results and measures.
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'In the second quarter of 2025, TELUS Digital delivered incremental improvement in its performance, with revenue increasing on a sequential quarter and a year-over-year basis, driven primarily by our existing client base, including TELUS,' said Jason Macdonnell, Acting Chief Executive Officer and Chief Operating Officer, TELUS Digital and President, Customer Experience. 'In our AI & Data Solutions service line in particular, we continue to diversify and expand our exposure across several key clients, all within our Top 10 cohort, on the back of a tailwind of generative AI large language models' development race among hyperscalers.'
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Tobias Dengel, President of TELUS Digital Solutions added, 'In Digital Solutions, we continue to lean into robust demand for cost optimization and efficiencies from automation, with good engagement seen across our existing client base in particular. At the same time, we secured several exciting net new client and expansion opportunities via our core competencies in digital experience and transformation. These drove year-over-year revenue growth in the second quarter and contributed to our sales funnel.'
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Gopi Chande, Chief Financial Officer said, 'With incremental improvement in our top-line growth, we remain vigilant in protecting our operating margins, which remain pressured due to the overall competitive pricing environment in our industry. We are reiterating our full-year outlook for 2025, balancing revenue upside seen year to date and our commitment to working through the pressures on our profitability margins.'
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Provided below are financial and operating highlights that include certain non-GAAP measures and ratios. See the Non-GAAP section of this news release for a discussion on such measures and ratios. Note, in the second quarter of 2025, the Company recorded an impairment of goodwill, please see the Goodwill impairment section below and refer to Note 11—Intangible assets and goodwill of our accompanying Financial Statements.
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Q2 2025 vs. Q2 2024 summary
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Revenue of $699 million, an increase of $47 million or 7% on a reported basis and 6% on a constant currency basis 1, primarily driven by growth in services provided to existing clients, including TELUS and certain social media clients, among others, and new clients added since the same period in the prior year, partially offset by lower revenues from certain technology and eCommerce clients. Revenue for the quarter reflected the non-recurring favorable impact of a certain contractual scope adjustment. Additionally, there was a favorable foreign currency impact of approximately 1% compared with the same quarter of the prior year, associated with the weakening U.S. dollar exchange rate against the euro.
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Net loss of $272 million and diluted EPS of $(0.98), compared with net loss of $3 million and diluted EPS of $(0.08), respectively, in the same quarter of the prior year, primarily due to a non-cash charge of $224 million related to the impairment of goodwill, as well as an increase in operating expenses outpacing revenue growth, and other income recognized in the comparative period arising from changes in business combination-related provisions that did not reoccur in the current period, partially offset by lower income taxes and interest expense. Net loss margin, calculated by dividing net loss by revenue for the period, was 38.9%, compared with 0.5% for the same quarter in the prior year. Net loss and diluted EPS include the impact of acquisition and integration charges, amortization of purchased intangible assets, goodwill impairment, and interest accretion on written put options, among other items. Adjusted Net Income 1, which excludes the impact of such items, was $16 million, compared with $46 million in the same quarter of the prior year, primarily due to higher salaries and benefits, goods and services purchased, as well as other income recognized in the comparative period arising from changes in business combination-related provisions that did not reoccur in the current period, which were partially offset by higher revenues earned, including the non-recurring favorable impact of a certain contractual scope adjustment, as well as lower income tax and interest expense.
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Adjusted EBITDA 1 was $94 million, compared with $130 million in the same quarter of the prior year, primarily due to the increases in salaries and benefits and goods and services purchased outpacing revenue growth, as well as other income generated in the prior year's comparative period from changes in business combination-related provisions. Adjusted EBITDA Margin 1 was 13.4%, compared with 19.9% in the same quarter of the prior year, due to the aforementioned factors. Adjusted Diluted EPS 1 was $0.06, compared with $0.16 in the same quarter of the prior year.
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Cash provided by operating activities was $63 million and Free Cash Flow 1 was $33 million, compared with $124 million and $95 million, respectively, in the same quarter of the prior year, primarily due to increases in operating expenses outpacing revenue growth and a negative non-cash impact in the quarter from foreign currency swaps due to stronger euro exchange against the U.S. dollar, and in the case of Free Cash Flow, reflecting higher capital expenditures due to incremental investments in site builds in Asia Pacific and Europe, as well as investments in our Digital Solutions service line.
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Net Debt to Adjusted EBITDA Leverage Ratio 1 as per our credit agreement was 3.75x as of June 30, 2025 compared with 3.40x as of March 31, 2025 and 3.20x as of December 31, 2024. The calculation of the ratio remains negatively impacted primarily by lower Adjusted EBITDA on a trailing twelve-month basis, in addition to a non-cash increase in derivative liabilities attributed to a stronger euro exchange against the U.S. dollar in the current quarter. As of June 30, 2025, the Company is in compliance with its Net Debt to Adjusted EBITDA financial covenant per its credit facility. Should our Net Debt to Adjusted EBITDA Leverage Ratio as per our credit agreement exceed the current covenant in future quarters, we may undertake a combination of measures, including requesting shareholder loan support from the parent company with terms that are compliant with the credit agreement or to seek a credit facility amendment.
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Team member count was 78,569 as of June 30, 2025, an increase of 5% year-over-year, resulting from the expansion of our service programs, particularly to meet the near-term client demand across the Americas and Asia Pacific regions, while also reflecting a workforce restructuring undertaken during the quarter in Europe.
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YTD Q2 2025 vs. YTD Q2 2024 summary
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Revenue of $1,369 million, an increase of $60 million or 5% year-over-year on a reported basis and on a constant currency basis, due to the same factors as outlined above in the quarterly section.
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Net loss of $297 million and diluted EPS of $(1.07), compared with net income of $25 million and diluted EPS of $(0.05), respectively, in the same period of the prior year, due to the same factors as outlined above. Net loss margin was 21.7%, compared with a net income margin 1.9% for the same period in the prior year. Adjusted Net Income was $33 million, compared with $111 million in the same period of the prior year, due to the same factors as outlined above.
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Adjusted EBITDA was $184 million, compared with $283 million in the same period of the prior year, due to the same factors as outlined above. Adjusted EBITDA Margin was 13.4%, compared with 21.6% in the same period of the prior year, due to the aforementioned factors. Adjusted Diluted EPS was $0.12, compared with $0.38 in the same period of the prior year.
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Cash provided by operating activities was $132 million and Free Cash Flow was $75 million, compared with $250 million and $199 million, respectively, in the same period of the prior year, reflecting the same factors as outlined above.
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Goodwill impairment
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As at June 30, 2025, we recorded a non-cash goodwill impairment charge of $224 million. This resulted from our goodwill impairment test, which determined that the Company's single cash-generating unit's carrying value exceeded its estimated fair value as of June 30, 2025. The recoverable amount was principally affected by changes in key valuation assumptions including higher weighted average cost of capital, lower perpetual growth rate and lower cash flow forecasts arising from pricing pressure on margins. Please refer to Note 11—Intangible assets and goodwill of our accompanying Financial Statements.
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A discussion of our results of operations is included in our Management's Discussion and Analysis for the three- and six-month periods ended June 30, 2025, which is filed on SEDAR+ and as Exhibit 99.2 to our Form 6-K filed on EDGAR. Such materials and additional information are also provided at telusdigital.com/investors.
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Outlook
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For the full-year 2025, management continues to expect:
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Adjusted EBITDA of approximately $400 million
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Adjusted Diluted EPS of approximately $0.32
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Q2 2025 investor call
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TELUS Digital will host a conference call today, August 1, 2025 at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the second quarter results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS Digital Investor Relations website at: https://www.telusdigital.com/investors/news-events and a replay will also be available on the website following the conference call.
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Status of the TELUS proposal
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As previously announced, on June 11, 2025, TELUS Digital received an unsolicited non-binding proposal from TELUS Corporation to acquire 100% of the outstanding multiple voting shares and subordinate voting shares of TELUS Digital not already owned by TELUS Corporation (the Proposal). Subsequent to receiving the Proposal, TELUS Digital's board of directors formed a special committee comprised of six independent directors (the Special Committee) to review, evaluate and consider the Proposal. In addition, the Special Committee has announced the engagement of independent legal counsel, financial advisors, valuators and communications advisors. TELUS Digital does not have any further update on the Proposal.
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TELUS Digital cautions the Company's shareholders and others considering trading in TELUS Digital's securities that no decisions have been made with respect to the Proposal. There can be no assurance that any binding offer will be received, that any definitive agreement will be executed relating to the transaction contemplated by the Proposal, or that the transaction contemplated by the Proposal or any other similar transaction will be approved or consummated.
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Non-GAAP
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This news release includes non-GAAP financial information, with reconciliation to GAAP measures presented at the end of this news release. We report certain non-GAAP measures used in the management analysis of our performance, but these do not have standardized meanings under International Financial Reporting Standards, as issued by the International Accounting Standards Board (IFRS ® Accounting Standards). These non-GAAP financial measures and non-GAAP ratios may not be comparable to GAAP measures or ratios and may not be comparable to similarly titled non-GAAP financial measures or non-GAAP ratios reported by other companies, including those within our industry and TELUS Corporation, our controlling shareholder.
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Adjusted EBITDA, Adjusted Net Income, Free Cash Flow, revenue on a constant currency basis, and Net Debt are non-GAAP financial measures, while Adjusted EBITDA Margin, Adjusted Diluted EPS, revenue growth on a constant currency basis and Net Debt to Adjusted EBITDA Leverage Ratio are non-GAAP ratios.
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Adjusted EBITDA is commonly used by our industry peers and provides a measure for investors to compare and evaluate our relative operating performance. We use it to assess our ability to service existing and new debt facilities, and to fund accretive growth opportunities and acquisition targets. In addition, certain financial debt covenants associated with our credit facility, including Net Debt to Adjusted EBITDA Leverage Ratio, are based on Adjusted EBITDA, which requires us to monitor this non-GAAP financial measure in connection with our financial covenants. Adjusted EBITDA should not be considered an alternative to net income in measuring our financial performance, and it should not be used as a replacement measure of current and future operating cash flows. However, we believe a financial measure that presents net income adjusted for these items provides a more consistent measure for management to evaluate period-over-period performance and would enable an investor to better evaluate our underlying business trends, our operational performance and overall business strategy.
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We exclude items from Adjusted Net Income and Adjusted EBITDA, such as acquisition, integration and other, foreign exchange gains or losses and, additionally, with respect to Adjusted Net Income, the interest accretion on written put options, amortization of purchased intangible assets, and the related tax effect of these adjustments. Full reconciliations of Adjusted EBITDA and Adjusted Net Income to the comparable GAAP measures are included at the end of this news release.
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We calculate Free Cash Flow by deducting capital expenditures from our cash provided by operating activities, as we believe capital expenditures are a necessary ongoing cost to maintain our existing productive capital assets and support our organic business operations. We use Free Cash Flow to evaluate the cash flows generated from our ongoing business operations that can be used to meet our financial obligations, service debt facilities, reinvest in our business, and to fund, in part, potential future acquisitions.
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Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by consolidated revenue. We regularly monitor Adjusted EBITDA Margin to evaluate our operating performance compared to established budgets, operational goals and the performance of industry peers.
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Adjusted Diluted EPS is used by management to assess the profitability of our business operations on a per share basis. We regularly monitor Adjusted Diluted EPS as it provides a more consistent measure for management and investors to evaluate our period-over-period operating performance, to better understand our ability to manage operating costs and to generate profits. Adjusted Diluted EPS is calculated by dividing Adjusted Net Income by the weighted average number of diluted equity shares outstanding during the period.
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Revenue on a constant currency basis is used by management to assess revenue, the most directly comparable GAAP measure, excluding the effect of foreign currency fluctuations. Revenue on a constant currency basis is calculated as current period revenue translated using average foreign exchange rates in the comparable prior period.
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Revenue growth on a constant currency basis is used by management to assess the growth of revenue, the most directly comparable GAAP measure, excluding the effect of foreign currency fluctuations. Revenue growth on a constant currency basis is calculated as current period revenue growth translated using average foreign exchange rates in the comparable prior period.
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Net Debt to Adjusted EBITDA Leverage Ratio as per our credit agreement is calculated based on Net Debt and Adjusted EBITDA, both as per our credit agreement. Over the long term, we seek to maintain a Net Debt to Adjusted EBITDA Leverage Ratio in the range of 2-3x. We may deviate from our target Net Debt to Adjusted EBITDA Leverage Ratio as per our credit agreement to pursue acquisitions and other strategic opportunities that may require us to borrow additional funds and, additionally, our ability to maintain this targeted ratio depends on our ability to continue to grow our business, general economic conditions, industry trends and other factors.
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We have not provided a quantitative reconciliation of our full-year 2025 outlook for Adjusted EBITDA and Adjusted Diluted EPS to our full-year 2025 outlook for net income and diluted EPS because we are unable, without making unreasonable efforts, to calculate certain reconciling items with confidence, which could materially affect the computation of these financial ratios and measures.
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Cautionary note regarding forward-looking statements
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This news release contains forward-looking statements concerning our business, operations and financial performance and condition, as well as our plans, objectives and expectations for our business operations and financial performance and condition. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as 'aim', 'anticipate', 'assume', 'believe', 'contemplate', 'continue', 'could', 'due', 'estimate', 'expect', 'goal', 'intend', 'may', 'objective', 'plan', 'predict', 'potential', 'positioned', 'seek', 'should', 'target', 'will', 'would' and other similar expressions that are predictions of or indicate future events and future trends, or the negative of these terms or other comparable terminology. These include, but are not limited to, statements and information regarding the proposal received by us from TELUS Corporation, including the terms and conditions of the proposal, TELUS Digital's review and evaluation of the proposal by the special committee.
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These forward-looking statements are based on our current expectations, estimates, forecasts and projections about our business and the industry in which we operate, and management's beliefs and assumptions, and are not guarantees of future performance or development and involve known and unknown risks, uncertainties and other factors that are in some cases beyond our control. We assume no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise, except as required by law.
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Specifically, we made several assumptions underlying our financial outlook for the full-year 2025 results, including key assumptions in relation to: our ability to execute our growth strategy, including by expanding services offered to existing clients and attracting new clients; our ability to maintain the competitiveness of our service offerings and meet changing customer needs, including by continuing to invest in, develop and deploy new technologies and digital transformation capabilities; our ability to maintain our corporate culture and attract and retain talent; our ability to integrate, and realize the benefits of, acquisitions that align with our strategy and enhance our core capabilities and solutions; the relative growth rate and size of our target industry verticals; our projected operating and capital expenditure requirements; our ability to manage costs and adjust our cost structure as needed; and the impact of global conditions on our and our clients' businesses, including macroeconomic uncertainty, inflation, interest rates fluctuations and geopolitical conditions. Our financial outlook provides management's best judgement of how trends will impact the business and may not be appropriate for other purposes.
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Risk factors that may cause actual results to differ materially from current expectations include, among other things:
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We face intense competition from companies that offer services similar to ours.
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Our business and financial results have been and could be adversely affected by a number of global conditions and the effects of these same conditions on our clients' businesses and demand for our services.
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Because the majority of our costs is fixed in the short-term, we may experience a delay in our ability to immediately adjust our cost structure in response to prolonged lower client demand.
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A limited number of clients account for a significant portion of our revenue and loss of or reduction in business from, or consolidation of, these or any other major clients could have a material adverse effect on our business, financial condition, financial performance and prospects.
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Our ability to grow and maintain our profitability could be materially affected if changes in technology, including without limitation generative artificial intelligence (GenAI), and client expectations outpace our service offerings and the development of our internal tools and processes or if we are not able to meet the expectations of our clients.
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Our growth prospects are dependent upon attracting and retaining enough qualified team members to support our operations, and competition for talent is intense.
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If we cannot maintain our unique culture as we grow, our services, financial performance and business may be harmed.
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Our business could be adversely affected if we lose members of our senior management.
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We could be unable to successfully identify, complete, integrate and realize the benefits of acquisitions or manage the associated risks.
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The unauthorized disclosure of sensitive or confidential client and customer data, through cyberattacks or otherwise, could expose us to protracted and costly litigation, damage to reputation and cause us to lose clients / revenue.
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Our business may not develop in ways that we currently anticipate due to negative public reaction to offshore outsourcing, content moderation and proposed legislation or otherwise.
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Our policies, procedures and programs to safeguard the health, safety and security of our team members, particularly our content moderation team members, may not be adequate.
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Our business would be adversely affected if individuals providing data annotation services through AI Data Solutions were classified as employees (not as independent contractors).
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TELUS will, for the foreseeable future, control the TELUS Digital board of directors.
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The market price of our subordinate voting shares may be affected by low trading volume and the market pricing for our subordinate voting shares may decline as a result of future sales, or the perception of the likelihood of future sales, by us or our shareholders in the public market.
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These risk factors, as well as other risk factors that may impact our business, financial condition and results of operation, are also described in our 'Risk Factors' section of our Annual Report available on SEDAR+ and in 'Item 3D—Risk Factors' of our Annual Report on Form 20-F filed on February 13, 2025, and available on EDGAR, as updated by our management's discussion and analysis for the three- and six-month periods ended June 30, 2025, which is filed on SEDAR+ and as Exhibit 99.2 to our Form 6-K filed on EDGAR.
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Three months
Six months
Periods ended June 30 (millions except earnings per share)
2025
2024
2025
2024
REVENUE
$
699
$
652
$
1,369
$
1,309
OPERATING EXPENSES
Salaries and benefits
463
426
907
842
Goods and services purchased
136
117
265
233
Share-based compensation
6
10
13
11
Acquisition, integration and other
50
9
56
16
Depreciation
39
35
74
69
Amortization of intangible assets and impairment of goodwill
271
44
317
89
965
641
1,632
1,260
OPERATING (LOSS) INCOME
(266
)
11
(263
)
49
OTHER EXPENSES (INCOME)
Changes in business combination-related provisions

(31
)

(60
)
Interest expense
34
36
64
71
Foreign exchange loss
7
5
5

(LOSS) INCOME BEFORE INCOME TAXES
(307
)
1
(332
)
38
Income tax (recovery) expense
(35
)
4
(35
)
13
NET (LOSS) INCOME
$
(272
)
$
(3
)
$
(297
)
$
25
EARNINGS (LOSS) PER SHARE
Basic
$
(0.98
)
$
(0.01
)
$
(1.07
)
$
0.09
Diluted
$
(0.98
)
$
(0.08
)
$
(1.07
)
$
(0.05
)
TOTAL WEIGHTED AVERAGE SHARES OUTSTANDING (millions)
Basic
278
275
277
274
Diluted
278
294
277
291
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TELUS International (Cda) Inc.
Condensed Interim Consolidated Statements of Financial Position
(unaudited)
As at (millions)
June 30, 2025
December 31, 2024
ASSETS
Current assets
Cash and cash equivalents
$
151
$
174
Accounts receivable
491
454
Due from affiliated companies
28
16
Income and other taxes receivable
18
8
Prepaid and other assets
65
42
Current portion of derivative assets
8
13
761
707
Non-current assets
Property, plant and equipment, net
507
456
Intangible assets, net
1,344
1,379
Goodwill
1,789
1,926
Derivative assets

15
Deferred income taxes
12
12
Other long-term assets
26
26
3,678
3,814
Total assets
$
4,439
$
4,521
LIABILITIES AND OWNERS' EQUITY
Current liabilities
Accounts payable and accrued liabilities
$
356
$
321
Due to affiliated companies
314
231
Income and other taxes payable
61
68
Current portion of provisions
49
7
Current maturities of long-term debt
126
116
Current portion of derivative liabilities
1
2
907
745
Non-current liabilities
Provisions
114
139
Long-term debt
1,434
1,409
Derivative liabilities
38

Deferred income taxes
220
256
Other long-term liabilities
32
27
1,838
1,831
Total liabilities
2,745
2,576
Owners' equity
1,694
1,945
Total liabilities and owners' equity
$
4,439
$
4,521
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TELUS International (Cda) Inc.
Condensed Interim Consolidated Statements of Cash Flows
(unaudited)
Three months
Six months
Periods ended June 30 (millions)
2025
2024
2025
2024
OPERATING ACTIVITIES
Net (loss) income
$
(272
)
$
(3
)
$
(297
)
$
25
Adjustments:
Depreciation, amortization and impairment of goodwill
310
79
391
158
Interest expense
34
36
64
71
Income tax (recovery) expense
(35
)
4
(35
)
13
Share-based compensation
6
10
13
11
Changes in business combination-related provisions

(31
)

(60
)
Change in market value of derivatives and other
(44
)
2
(54
)
(4
)
Net change in non-cash operating working capital
81
43
74
54
Income taxes paid, net
(17
)
(16
)
(24
)
(18
)
Cash provided by operating activities
63
124
132
250
INVESTING ACTIVITIES
Cash payments for capital assets
(30
)
(29
)
(57
)
(51
)
Cash receipts from other assets

1

1
Cash payments for acquisitions
(1
)

(1
)
(3
)
Cash used in investing activities
(31
)
(28
)
(58
)
(53
)
FINANCING ACTIVITIES
Shares issued
1
1
2
2
Withholding taxes paid related to net share settlement of equity awards
(1
)
(1
)
(3
)
(3
)
Long-term debt issued
237
45
387
90
Repayment of long-term debt
(241
)
(118
)
(452
)
(212
)
Interest paid on credit facilities
(22
)
(24
)
(41
)
(48
)
Cash used in financing activities
(26
)
(97
)
(107
)
(171
)
Effect of exchange rate changes on cash and cash equivalents
8
(1
)
10
(1
)
CASH POSITION
Increase (decrease) in cash and cash equivalents
14
(2
)
(23
)
25
Cash and cash equivalents, beginning of period
137
154
174
127
Cash and cash equivalents, end of period
$
151
$
152
$
151
$
152
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Non-GAAP reconciliations
(unaudited)
Three Months Ended
J une 30
Six Months Ended
J une 30
(millions, except percentages)
2025
2024
2025
2024
Revenue, as reported
$
699
$
652
$
1,369
$
1,309
Foreign exchange impact on current period revenue using prior comparative period's rates
(7
)
3


Revenue on a constant currency basis
$
692
$
655
$
1,369
$
1,309
Revenue growth
7
%
(2
)%
5
%
(3
)%
Revenue growth on a constant currency basis
6
%
(2
)%
5
%
(3
)%
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Three Months Ended
June 30
Six Months Ended
June 30
(millions, except per share amounts)
2025
2024
2025
2024
Net (loss) income
$
(272
)
$
(3
)
$
(297
)
$
25
Add back (deduct):
Acquisition, integration and other
50
9
56
16
Real estate rationalization-related impairments
3

3

Amortization of purchased intangible assets and impairment of goodwill
267
43
310
85
Interest accretion on written put options
3
3
5
6
Foreign exchange loss
7
5
5

Tax effect of the adjustments above
(42
)
(11
)
(49
)
(21
)
Adjusted Net Income
$
16
$
46
$
33
$
111
Adjusted Basic Earnings Per Share
$
0.06
$
0.17
$
0.12
$
0.41
Adjusted Diluted Earnings Per Share
$
0.06
$
0.16
$
0.12
$
0.38
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Three Months Ended
June 30
Six Months Ended
June 30
(millions, except percentages)
2025
2024
2025
2024
Net (loss) income
$
(272
)
$
(3
)
$
(297
)
$
25
Add back (deduct):
Acquisition, integration and other
50
9
56
16
Depreciation and amortization and impairment of goodwill
310
79
391
158
Interest expense
34
36
64
71
Foreign exchange loss
7
5
5

Income tax (recovery) expense
(35
)
4
(35
)
13
Adjusted EBITDA
$
94
$
130
$
184
$
283
Net (loss) income margin
(38.9
)%
(0.5
)%
(21.7
)%
1.9
%
Adjusted EBITDA Margin
13.4
%
19.9
%
13.4
%
21.6
%
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Three Months Ended
June 30
Six Months Ended
June 30
(millions)
2025
2024
2025
2024
Cash provided by operating activities
$
63
$
124
$
132
$
250
Less: capital expenditures
(30
)
(29
)
(57
)
(51
)
Free Cash Flow
$
33
$
95
$
75
$
199
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As at (millions, except for ratio)
June 30,
2025
December 31, 2024
Outstanding credit facility
$
1,280
$
1,284
Contingent facility utilization
7
7
Contingent liability related to M&A (cash component)
5

Net derivative liabilities
29
2
Cash balance 1
(150
)
(150
)
Net Debt as per credit agreement
$
1,171
$
1,143
Adjusted EBITDA (trailing 12 months)
$
382
$
481
Adjustments required as per credit agreement
$
(70
)
$
(124
)
Net Debt to Adjusted EBITDA Leverage Ratio as per credit agreement
3.75
3.20
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1 Maximum cash balance permitted as a reduction to net debt, as per the credit agreement, is $150 million.
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About TELUS Digital
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TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iX TM is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions.
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Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to serve customers and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-Loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: telusdigital.com.
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Contacts
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Olena Lobach
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(604) 695-3455
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ir@telusdigital.com
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Alberta government changes expense disclosure policy, removes eight years of records
Alberta government changes expense disclosure policy, removes eight years of records

CBC

time42 minutes ago

  • CBC

Alberta government changes expense disclosure policy, removes eight years of records

Social Sharing While many Albertans were preparing for a long weekend last Friday, the provincial government published changes to its rules for disclosing expense claims made by senior officials. The new policy, published Aug. 1, removes a requirement that the premier, ministers, deputy ministers and senior staff must publicly disclose receipts for expenses over $100. In keeping with a new provision introduced in the policy that published expense reports be available for five years, the government also removed eight years of expense reports that were previously available on its website. Marisa Breeze, press secretary to Finance Minister Nate Horner, said in a statement that the changes were made to "improve government operations and reduce red tape," and to bring Alberta's policies into alignment with other provinces. "Our government remains committed to the highest transparency and accountability standards." Not everyone agrees. "All of these changes diminish transparency," said a statement from Information and Privacy Commissioner Diane McLeod. "Our office has no knowledge of the rationale for the changes." James Turk, executive director of Toronto Metropolitan University's Centre for Free Expression, said the new policy was clearly "lowering" existing standards. "There should be very limited restrictions on what the public has a right to know." Years of expense reports no longer available The previous policy, dated April 30, 2020, applied to a wide range of government positions, from cabinet members to executive managers. Public disclosure of receipts was required only for the premier, ministers, associate ministers and political staff. According to Treasury Board and Finance, receipts are still required to be provided when claiming expenses, but they will no longer be made public. Before being published, receipts and invoices were required to be redacted to protect personal information. The expense reports can be viewed on the government's website, and are also available for download as a dataset. In the first five months of 2025, there are more than two dozen expense claims over $100 for Premier Danielle Smith personally, as well as more than 200 for ministers and nearly 300 for chiefs of staff. Under the new policy, those receipts will no longer be publicly disclosed. A newly added provision in the policy states that published expense reports "must remain publicly accessible online for five years after its publication." The previous policy did not have any minimum time frame. According to a copy of the dataset downloaded by CBC News prior to the changes, the available records previously went back to 2012. However, the data now begins in 2020, with eight years of expense reports having been removed from public view. The dataset that was available until recently had about 600,000 entries, with each entry being an expense claim by a government employee or official. The current dataset has approximately 100,000 entries. In other words, roughly half a million expense claims spanning eight years have been removed. "It sounds like they're assuring they'll be there for five years, but in fact they've been there historically longer," said Turk. "The net result is that the five years is a maximum. So there's going to be much less access to records than there was under the previous [policy]." According to Breeze, the data was removed to enhance "system performance, as the volume of data hosted on the public site currently exceeds the tools capacity to efficiently download and process it," as well as "to be consistent with the public disclosure of salary and severance under Public Sector Compensation Transparency Act." However, the regulations for that legislation describe the five-year disclosure period as a minimum, not a maximum. Breeze did not answer questions to clarify how the changes relate to that legislation. Reaction from opposition, auditor general "It's absolutely shameful," said Christina Gray, house leader of the Alberta NDP. "No longer requiring [disclosure of] receipts is a way of obfuscating or hiding. It's a way to hide what's actually being spent and what's happening in a way that I know Albertans would not support. "At the same time, the government scrubbing eight years of records limits the ability to compare this government spending to previous governments." Gray drew a contrast between Premier Danielle Smith's expressions of support for increased government transparency while in opposition and actions taken by her government, including a recent rewrite of access to information legislation that many experts — including McLeod and Turk — viewed as reducing transparency. "Here we see these changes being made on a Friday before a long weekend with absolutely no notice, no disclosure — and these rules are not something that change often, so a deliberate choice was made," said Gray. The Office of the Auditor General provided a statement saying they aren't able "to provide any context for the changes, as our officer was not consulted or informed about the rationale behind them." Policies vary across Canada The Alberta legislature has its own disclosure rules that apply to all MLAs, separate from expenses while performing government business. Members' expenses are posted online within 30 days of the end of each quarter. Those public disclosures include receipts, except for expense categories that are capped or are counted by a non-financial unit, such as kilometres or days. Outside Alberta, the rules around government expense disclosures vary by province. Ontario requires disclosure within 90 days of approval of an expense claim, and the information must remain publicly available for at least two years. However, receipts are not published. In British Columbia, travel expenses are published quarterly for ministers and monthly for deputy ministers, and receipts of ministers are publicly disclosed. Turk said Alberta should seek to be a leader in transparency standards rather than weakening its rules to match those of other jurisdictions. "In other words, we don't want provinces going to the lowest common denominator," he said.

Greener steel arrives in Canada to a market in turmoil and future unclear
Greener steel arrives in Canada to a market in turmoil and future unclear

CTV News

time2 hours ago

  • CTV News

Greener steel arrives in Canada to a market in turmoil and future unclear

Steam rises as water is poured over hot steel at Algoma's Direct Strip Production Complex in Sault Ste. Marie, Ont., on Wednesday, March 14, 2018. THE CANADIAN PRESS/Justin Tang TORONTO — Like some superhero channelling the power of lightning, Algoma Steel Inc. has started using the heat cast off by the arcs of powerful electric currents to make greener steel. Electric arc furnaces are nothing new — the technology is more than a century old, and there's already a few in Canada — but Algoma is calling the achievement of production from its first of the kind furnace last month a win as it faces an existential threat from U.S. tariffs. 'We have reached a truly pivotal milestone for Algoma and the Canadian steel industry,' said chief executive Michael Garcia on a recent earnings call. 'Despite the uncertainty that the trade war has unleashed, this achievement reinforces our confidence in our transformation strategy.' Part of that strategy has been to dramatically reduce emissions in an attempt to differentiate its products; it even trademarked Volta as the name for its cleaner steel that it plans to produce from a mix of low-emission iron feed and scrap metal. But experts say the project is coming online as the market for green steel, and the metal more generally, faces turmoil from tariffs and price pressures, making it unclear what financial advantages producers may get from the big upfront investments needed. 'The question is, will the demand be there? Is there going to be sufficient demand in North America for green steel?' said Chris Bataille, who researches the steel transition as an adjunct research fellow at Columbia University's Center on Global Energy Policy. 'The U.S. was starting to move fairly quickly in terms of moving to electric vehicles and to cleaner steel and everything else under the last administration, but now we've got a complete U-turn.' Steel emissions had been a priority in the U.S., and remains one in Canada, because using coal to produce steel is so emissions intensive. Globally, steel production makes up about eight per cent of carbon emissions, according to the International Energy Agency. But while it makes sense from an emissions perspective, buyers willing to pay a premium for the more eco-friendly steel have mostly been limited to the auto sector, said Bataille. European automakers have been paying a premium of as much as 40 per cent for the cleaner material, since they can use it for marketing while only adding a little to the end cost of a car, but the more important building sector has been more hesitant, he said. There is still demand in Europe, a region Canada has looked to diversify its exports, but with tariffs causing disruption there too it's not clear how much potential there is, said trade expert Tommaso Ferretti. 'There is a structural demand in Europe, but to what extent that structural demand will remain in place, it's a big question mark,' said the assistant professor at the University of Ottawa's Telfer School of Management. Garcia himself has warned that Algoma doesn't see much potential to sell to Europe, or anywhere else internationally. 'We can put our steel on an ocean-going ship here in Sault Ste. Marie, but getting it to an export customer in Europe or elsewhere, there just aren't those opportunities right now. I don't think that there'll be a lot of those opportunities going forward, to be frank,' he said. The challenges help explain why the other flagship green steel project in Canada, at ArcelorMittal's Hamilton, Ont., operations, is stuck in neutral. The company made a big show of announcing in 2022 that it was moving ahead with a $1.8-billion project to move to green steel — but the last updates show the project is still at the engineering stage, with a spokesperson confirming there are no new milestones to report. Wider oversupply issues in the industry that have pushed down prices is part of the problem, as are doubts about policies like carbon pricing, said Bataille. 'There's some uncertainty about how fast the transition will go. ... It's just a difficult business to make a buck, to be honest.' ArcelorMittal said in its latest sustainability report in April that it doesn't expect green steel projects to be economical until the 2030s, and that policies will be needed to address the high capital and operational costs. Federal and provincial governments in Canada have already stepped in to help out with capital costs. Algoma received $420 million to help cover the more than $880 million cost of its project, while ArcelorMittal was offered $900 million to help ease its overall costs. But unlike Algoma, ArcelorMittal's plans also include building a plant in Hamilton to remove oxygen from iron ore using hydrogen, rather than coal — a process that remains expensive, leading to several recent project cancellations. ArcelorMittal itself just cancelled two green steel projects in Germany in June, citing high electricity prices, while last year it noted the future of several other of its European steel projects is unclear because 'there is limited willingness among customers to pay premiums for low-carbon emissions steel.' Cleveland-Cliffs, which bought Hamilton-based Stelco Holdings Inc. last year, recently shelved plans for green steel conversion at a U.S. plant that already had US$500 million in government funding secured. Lourenco Goncalves, chief executive of Cleveland-Cliffs, cited the lack of clear hydrogen supply as part of the reason for cancelling the project. He said on a July earnings call that plans to revamp the operation using existing resources, including 'beautiful coal,' generates a very good conversation with the current U.S. Department of Energy. Ferretti worries that the pressures the industry is facing will also mean less investment in research and development to try and bring costs down. He said there needs to be even greater collaboration between the public and private sector for the critical industry to chart a path forward. 'The real question in fact is to see … the collaboration between the companies, the steel manufacturers, Canadian government, and their ability to reinvent themselves.' For Bataille, that path could include using Canada's vast renewable energy and iron ore deposits to build a direct reduction plant for processing closer to the source, and then shipping the already oxygen-reduced iron around the world. 'You could triple the value of those exports,' said Bataille. 'So on the one hand we face headwinds and the Chinese overcapacity continues, but on the other hand, I think there's new possibilities open in shipping green iron places that, you know, we hadn't considered before.' This report by The Canadian Press was first published Aug 10, 2025. Ian Bickis, The Canadian Press

Regina couple's app teaches mindfulness to break the cycle of addiction
Regina couple's app teaches mindfulness to break the cycle of addiction

CBC

time2 hours ago

  • CBC

Regina couple's app teaches mindfulness to break the cycle of addiction

It began with moments of personal reflection. Adam Geiger had been battling a gambling addiction since he was a teenager. "I think it started innocently enough, with things like video games and whatnot," Geiger said. "Looking back, I remember myself being very anxious, always really trapped in my mind thinking of what other people thought of me." After decades of struggle, mindfulness and meditation helped him shift gears, allowing him to explore not just his behaviour, but the thoughts beneath it. "Looking at the nature of thought and what was going on, sort of beneath the surface level stuff," he said. In 2024, he and his partner Chelsea Galloway two decided to build a digital tool to support others facing similar struggles. "I think Adam and I both had this opportunity at the time to really be able to put ourselves into something that mattered to us personally," Galloway said. A year and a half later, their vision became reality with the launch of AlchemistOne, a mindfulness-focused recovery app designed to support people dealing with addictions. A shared mission born from experience Geiger's journey to AlchemistOne began decades ago, when an innocent love of video games and sports grew to compulsive gambling. "I made my first sports bet when I was 13 or 14," he said. "All those thoughts went away and it was very easy for me to escape into gambling." Temporary relief came with long-term consequences. Geiger said he spent more 20 years locked in a cycle of gambling addiction. Once he finally broke that cycle, the app seemed like a perfect opportunity to help others do the same. Galloway, the company's COO, brought both personal insight and business expertise to the project. "Addiction was just something that was really present in our lives," she said. "Adam had a really strong tech background. I had a pretty strong business background. So we came together to build the company." The pair spent months designing what would become AlchemistOne. What started as a two-person initiative now includes six full-time team members and a growing community of close to 6,000 downloads worldwide. A 3-pillar approach Geiger said that at its core, AlchemistOne is built around three key pillars of recovery: Mindfulness and meditation. Active reflection. Physical movement. Users can access a library of audio content, including guided meditations, podcast-style interviews and personal stories from people around the world who are in recovery. Geiger acknowledged an irony in people using the same phone or tablet that accessed gambling sites, social media or other addictive content as a tool for recovery. Instead of turning to a casino app or a harmful distraction, users can open AlchemistOne and engage in a quick mindfulness session. "I think often our phones and our computers are the things that we use to escape into and keeps us a lot of trouble," he said. "We definitely wanted to build that daily companion that lived in that same space that you maybe had some trouble before." Since the launch in April 2025, the response has been swift and steady the pair says. "It's really exciting that we see new members every five or 10 minutes jumping into the app and signing up," Galloway said. For both founders, the real win isn't downloads, it's impact. "We're getting that feedback from people who are saying, you know, this is resonating with me," Galloway said. "It's complicated, it's complex. And if we can just bring something to the table that helps people get through their day and potentially helps long lasting recovery, that's really the end goal."

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