
The scammer's trail
The reports in this paper show how money is transferred from the victims to mule accounts that are used by scammers, and then in some cases to other accounts across the country. In one instance, a staggering sum of nearly Rs 6 crore was transferred over many bank accounts in a matter of a few minutes. In another case, there are indications of the stolen funds being used to buy cryptocurrency. Recoveries have been few and far between. In most cases, the bulk of the amount is withdrawn in cash from the mule accounts. In one case reported in this paper, a retired IAF veteran, who was defrauded of Rs 1.59 crore, has till now got back only Rs 16.1 lakh. In another case, the victim, a former deputy nursing superintendent, who had lost Rs 83 lakh of her pension and savings, has not recovered anything.
The authorities and banks have taken steps to spread awareness and monitor suspicious activities. On October 27, 2024, Prime Minister Narendra Modi, during his Mann Ki Baat, warned people against digital arrests. 'Beware of digital arrest frauds. There is no system like digital arrest under the law,' he said. The Reserve Bank of India has also cautioned against digital arrest scams. Banks have launched awareness campaigns to educate the public regarding the nature of the scams. These efforts need to be ramped up urgently. Governments, banks and the central bank must continue to spread awareness about such scams and educate the public about the modus operandi of the fraudsters. Banks must further tighten the KYC process — as per a report in this paper, the addresses of the mule accounts were 'fictitious' in a number of cases. Accounts with large suspicious transactions — for instance, there were 1,960 transactions in one account on one day — need to be flagged immediately and appropriate action taken. Such cases should also be investigated more swiftly.

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