Big broadband firm confirms hefty summer price hikes for thousands of customers – how much extra will you pay?
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A BIG broadband firm confirms hefty summer price hikes for thousands of customers - here's how much extra you will pay.
NOW is once again increasing the price of three of its broadband products.
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NOW has hiked the price of its broadband deals
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Customers on its social broadband tariff won't see their prices change, but those signed up to its Fab Fibre, Super Fibre, and Brilliant Broadband will.
Come July 4, prices are set to increase by £3 a month, which works out as an extra £36 a year.
A NOW spokesperson said: 'We understand that price increases are never welcome. However, to continue improving and investing in our services, we need to adjust our pricing.
"Starting 4th July, the monthly cost of our NOW legacy Broadband products, including Fab Fibre, Super Fibre, and Brilliant Broadband plans, will increase by £3 each.'
It's not the first time NOW customers have been met with increases to their monthly bill.
Those signed up for any of the three broadband packages were also told they must pay an extra £3 last year.
And this was on top of of a £3.50 hike back in July 2023.
It's important to remember that not every NOW customer will be impacted by the move.
If you are on NOW's Full Fibre 100 tariff won't see their prices change.
Also if you're signed up to a Now Broadband Basics tariff because you claim Universal Credit or other benefits, your prices will not change either.
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The tariff cost will remain fixed at £20 a month to help those on lower incomes.
Also if you are on one of the impacted contracts you have a chance to get out.
NOW customers have been told they can also exit their current contract within 31 days of being notified of a price increase without being charged a penalty.
But it is important to note that if you're unhappy with the price hikes and wish to leave, you must tell Now within 31 days of receiving notification of the price increase to avoid being charged.
Customers who are impacted will be contacted from the end of this month to let them know how the changes impact their package
How can I save money on my broadband and mobile contracts?
It is not uncommon to see your broadband or mobile contract increase.
This is typical because of pesky mid-term price hikes, which are written into a lot of broadband and mobile phone contracts.
These agreements mean that around April each year, providers can increase what they charge, usually in line with inflation plus an added percentage (for example, Consumer Prices Index (CPI) inflation + 3.9%).
Since the start of this year, providers have been banned from doing this in percentage terms and will have to include an exact pounds and pence figure in your contract.
But this means customers still have to pay extra.
In the weeks before your contract is up, use comparison sites to familiarise yourself with what deals are available.
It's a known fact that new customers always get the best deals.
Sites like MoneySuperMarket and Uswitch all help you customise your search based on price, speed and provider.
This should make it easier to decide whether to renew your contract or move to another provider.
However, if you do not want to switch and are happy with the service you're getting under your current provider - haggle for a better deal.
You can still make significant savings by renewing your contract rather than rolling on to the tariff you're given after your deal.
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