City Power: Customers should let technicians verify payments in households
The utility said it will leave residents in the dark when there are outages until it determines that 80% are up-to-date with their bills.
ALSO READ: City Power demands 80% bill compliance in affected areas before responding to power outage calls
This will be done to deal with illegal connections, which damage infrastructure and cost millions.
City Power spokesperson Isaac Mangena said that if customers refuse to let its customers into their homes for checks
"From now on, after replacing a mini-substation or transformer, city power will conduct comprehensive meter audits before restoring power. Our teams will go door-to-door to assess customers' electricity purchasing history, verify vending records, and confirm purchases from reputable vendors. Customers are urged to keep receipts or other proof of monthly electricity purchases. "
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