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Ooredoo and Tamimah Telecom Launch ERSAL to Power Smarter Enterprise Communication

Ooredoo and Tamimah Telecom Launch ERSAL to Power Smarter Enterprise Communication

Al Bawabaa day ago
Ooredoo, in strategic partnership with Tamimah Telecom, has launched ERSAL, a next-generation unified communication platform designed to transform how businesses connect, engage, and scale.'The launch of ERSAL reflects our commitment to accelerating Oman's digital transformation by equipping businesses with future-ready platforms. In a market where speed, intelligence, and scale define success, ERSAL empowers organisations to lead with confidence, delivering secure, integrated communication at every touchpoint.' said Saied Sadiq Al-Lawati, Acting Chief Business and Wholesale Officer, at Ooredoo.ERSAL brings SMS, WhatsApp, push notifications, voice, email, and video into a single platform, accessible via one powerful API. With flexible deployment models including Cloud (SaaS), on-premises, or hybrid, it supports businesses of all sizes, from agile startups to large telecom operators.'Our partnership with Ooredoo for launching ERSAL is built on a shared vision: to simplify enterprise communication while enabling intelligence-driven engagement,' added O.K Ravi, Chief Executive Officer, Tamimah Telecom. ERSAL is built for real-time, multi-channel engagement. It combines campaign automation, AI-powered features, and behavioural analytics into a single, modular system. Businesses can personalise communications at scale, manage bulk campaigns with confidence, and access insights through real-time dashboards. As a future-ready platform, ERSAL will continue to evolve, with upcoming releases introducing voice analytics, customer journey orchestration, and industry-specific modules.
This launch marks a significant milestone in Ooredoo's commitment to delivering intelligent, secure, and scalable digital solutions, helping enterprises across the region stay connected, competitive, and ready for what's next.
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