I paid £80 for a birthday cake for my mum but was baffled when I collected it – it's the opposite of what I asked for
She'd settled on a classy and elegant cake, with a plain base and tulips around the outside and a plain top.
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But the cake she was given was cream in colour, with purple roses splattered on the side and huge reams of purple frosting on the top.
It also appeared to have some pink flowers on the top of it - presumably the baker's attempt to include the requested tulips.
"Is it rude that I am disappointed?" she wrote over pictures of the two cakes on her TikTok page.
"I wanted this cake for my mum's birthday. I paid £80," she said, showing the design she had wanted.
She then shared a picture of the cake she was given, as she said: "I didn't ask for one as big.
"Nor is it anything like the photo!"
She added in the caption: "Am I in the wrong? I don't want to be/sound rude!"
The comments section was immediately flooded with people insisting the woman was entirely within her rights to complain.
"Genuinely try everything to get your money back," one wrote.
"It's not what you agreed on AT ALL!"
Watch savvy mum turn shop cakes into two-tiered personalised birthday cake
"Get that charge disputed first of all that's appalling," another added.
To which the woman replied: "I don't want to seam rude as the woman seemed so nice.
"But that is in no way shape or form is what I asked for."
"They scammed you. They're the ones being rude to you!" someone else hit back.
As another agreed: "It's not rude, what she delivered doesn't even resemble what you asked for and what I assume she agreed to make!"
"The cake you wanted gave Laura Ashley vibes. The cake you got gives B&M vibes," someone else hilariously wrote.
How much does a birthday cake cost?
The cost of a birthday cake can vary massively depending on where you get it from and how elaborate it is.
Basic sponge or character birthday cakes from supermarkets tend to cost between £10 and £20, while large or themed supermarket cakes often vary between £20 and £35.
Meanwhile, a small, personalised custom cake from a bakery and/or professional cake decorator can set people back £40 to £60.
Medium personalised cakes are often £70 to £100, while large, tiered cakes, can be anywhere from £100 to £300, depending on detail, flavours and toppers.
"What the hell is that? That's awful. Please tell me you didn't pay?" another asked.
While someone else questioned: "Did you not see it before you left or she left?"
"It arrived in a box and at the time I was trying to put it somewhere our cats wouldn't get to," she replied.
"By the time I opened it the woman was already gone!"
"I'd definitely be complaining and asking for a refund. Could have got better in M&S!" another insisted.
"THIS IS CRAZY not even one aspect is like the picture!" someone else pointed out.
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