
New York-bound airplane passengers spend day in Azores following emergency landing
Delta Air Lines Flight 127 left Madrid for John F. Kennedy International Airport on Sunday, July 6, The normally almost 8 and a half hour flight landed at Lajes Airport on the island of Terceira in the Azores a little more than five hours after departing Spain, according to Flight Aware.
"As safety comes before all else at Delta, the flight crew followed procedures to divert to Lajes, Azores (TER) after indication of a mechanical issue with an engine," a Delta spokesperson said in a prepared statement. "The flight landed safely, and we sincerely apologize to our customers for their experience and delay in their travels."
Lajes is a combined civilian and military airfield, according to the Atlantic Aeronautical Information Services website, under the authority of the Portugese Air Force, although a U.S. Air Force detachment is based there.
Terceira is an active volcanic island, according to the Copernicus Emergency Management Service, and is one of the largest volcanic islands in the Azores. "Increasing seismic activity in the island since 2022 led the Institute of Volcanology of the University of the Azores to increase the volcanic alert level of Santa Barbara volcano on Terceira Island," the service notes.
While the last Santa Barbara land eruption was in 1761, there were underwater eruptions between December 1998 and March 2000 along a ridge west of the island, according to the Global Volcanism Program of the Smithsonian Institution as well as a magnitude 4.5 earthquake on the island in March 2025.
The Atlantic Aeronautical Information Services notes Azores Airlines flies from there to JFK International Airport and is a "convenient stopover point," having one of the longest and largest runways in the Northern Hemisphere as well as "full rescue services."
There were 282 passengers and 13 crew members aboard the Delta Air Lines' Airbus A330. Passengers spent about 29 hours at Terceira before continuing to New York on Monday. The cause of the engine problem was not immediately known.
This article originally appeared on Rockland/Westchester Journal News: Delta plane bound for JFK lands in Azores after engine problem
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Fox News
a day ago
- Fox News
How AI is changing the way you book airline tickets
Delta Air Lines, one of the country's largest carriers, is making headlines for its ambitious rollout of artificial intelligence-powered ticket pricing. Instead of fixed fares, Delta is using AI to make airfare more personal than ever. Instead of fixed prices, the system now analyzes your habits, booking history and even the time of day to predict what you might pay. By the end of this year, Delta aims to set 20% of ticket prices dynamically using AI, a sevenfold increase from just a year ago. This high-tech approach could result in better deals or higher costs depending on your individual circumstances and shopping habits. Let's take a look at how it works, why Delta's betting on it and what it means for your wallet. Sign up for my FREE CyberGuy ReportGet my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you'll get instant access to my Ultimate Scam Survival Guide — free when you join my Traditional ticket pricing relies on fare "buckets," where customers are grouped into categories based on when and how they book their tickets. Delta's AI ticket pricing system eliminates static rates, instead analyzing real-time information to calculate what a specific customer might be willing to spend on a seat for each particular flight. Delta President Glen Hauenstein describes this as a reengineering of pricing, calling AI a "super analyst" that works 24/7, seeking the optimal price for every traveler, every time. The airline has partnered with Fetcherr, which provides the underlying technology and also supports other global airlines. Let's be honest. Airlines aren't adopting new, high-tech pricing systems to make less money. Delta says early results from AI-driven pricing show "amazingly favorable" revenues. The airline believes that with AI, it can maximize profits by more precisely matching fares to what each passenger is willing to pay, based on a wide range of data inputs, from booking history to market trends. Delta's strategy is simple — a price that's available on that flight, at that time, to you, the individual. If you've ever wondered why airfare fluctuates every time you check, get ready for even more volatility. Delta's system could theoretically offer you a different price than someone else for the exact same seat, calculated in real time by AI. Pros: You might get special offers or early discounts if the AI needs to fill seats. Cons: It becomes much harder to know if you're getting a "fair" deal because the price shown is purely based on what AI thinks you'll pay, not what everyone else pays. Some privacy advocates worry this could disadvantage customers who lack the means or time to search for the best deals, potentially charging the highest prices to those unable to shop around. We reached out to Delta for a comment, and a spokesperson provided CyberGuy with this statement: "There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized offers based on personal information or otherwise. A variety of market forces drive the dynamic pricing model that's been used in the global industry for decades, with new tech simply streamlining this process. Delta always complies with regulations around pricing and disclosures." Delta's transparency regarding this shift has drawn national attention. Other airlines are already testing their own AI fare systems, and experts expect the industry to follow suit. Yet, privacy advocates and some lawmakers are voicing strong concerns. Critics argue that letting AI determine pricing behind the scenes is, in the words of Consumer Watchdog, like airlines "hacking our brains" to find the maximum price we'll accept. The legal risks are still emerging. While price variation based on demand or timing is not new, using AI for ultra-personalized pricing raises uncomfortable questions about discrimination and fairness, especially since prior research suggests that poorer customers often receive the worst deals. You'll notice airfare feels even more personal now. Every time you search, the price could change just for you. Gone are the days of universal fares. The AI looks at your browsing, booking habits and timing. You may see special deals if Delta needs to fill your seat quickly. However, the price can also increase if it senses that you'll pay more. Shopping around is now a must. You can use a VPN if you want to outsmart the system by masking your location and IP address. A VPN helps prevent airlines from tracking your searches and adjusting prices based on your geographic region. Quick decisions might save you money, but waiting could result in a price increase. Privacy matters more than ever. The airline learns about your habits with every search you make. Your digital footprint affects your fares. In short, you have more power and more responsibility. Be smart, be flexible and always compare before making a purchase. For the best VPN software, see my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android and iOS devices at Delta's shift to AI-driven ticket pricing is a significant change in how consumers will purchase flight tickets in the future. While the move could increase flexibility and efficiency, it also raises big questions about fairness, privacy and transparency. Would you trust AI to decide what you pay, or do you wish airlines would stop personalizing prices and return to transparent, universal fares? Let us know by writing us at Sign up for my FREE CyberGuy ReportGet my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you'll get instant access to my Ultimate Scam Survival Guide — free when you join my Copyright 2025 All rights reserved.

Miami Herald
a day ago
- Miami Herald
A price just for you, specifically
Imagine that an airline notices you've booked a five-star hotel, so it charges you more for your ticket than it would have if you had booked a four- or three-star hotel. That's the vision of personalized pricing, a concept that has for years intrigued companies and enraged consumer advocates. While consumer backlash may still give companies pause, some roadblocks to widespread use of the strategy may be clearing. The Trump administration introduced a plan this past week to clear the way for artificial intelligenceinnovation, reinforcing its embrace of AI and raising questions about whether inquiries into the practice that Biden-era regulators started will be given any priority. At the same time, the technology has developed at a rapid pace. 'It's going to be: Whatever you can get away with, it's legal,' Robert W. Mann, an independent airline industry analyst and former airline executive, said. When it comes to regulatory scrutiny, he added, 'from curious to none is probably the transition.' Delta Air Lines promoted its plans this month to ramp up its use of AI to set prices. And while it's not clear what data the airline is using -- and whether it constitutes personalized pricing -- privacy experts and industry analysts say many companies may see an opportunity to open what they've long considered to be an untapped gold mine. Delta has been met with swift backlash. It said on its latest earnings call that it was working with Fetcherr, an AI startup, and planned to use AI to price 20% of domestic routes by the end of this year. But it has pushed back against claims that it's turning to 'personalized' pricing. In a statement, it said it was leaning into new technology to streamline existing dynamic pricing models, which are based on market factors, not personal information. 'Fetcherr's technology has been developed to streamline processes already in place at companies and does not allow for individualized or personalized pricing,' the startup said in a statement. Regardless of the consumer data that Fetcherr is offering Delta specifically, an archived version of a Fetcherr blog post, reported earlier by the Thrifty Traveler blog, hailed the startup's ability to offer 'truly personalized' prices to travelers, based in part on their past purchases. Under the Biden administration, regulatory scrutiny of personalized pricing started to build. Members of Congress and data privacy experts have raised concerns about the strategy in industries such as groceries and travel. Last year, the Federal Trade Commission, under its previous chair, Lina Khan, opened an inquiry into 'surveillance pricing' -- another term for the use of personal data to set prices. The market study examined practices at several companies, including Mastercard, JPMorgan Chase and Accenture. Initial findings released in January said that 'consumer behaviors ranging from mouse movements on a webpage to the type of products that consumers leave unpurchased in an online shopping cart can be tracked and used by retailers to tailor consumer pricing.' It's not clear whether the Trump administration will make those inquiries a priority. The FTC under its new chair, Andrew Ferguson, withdrew public comment on surveillance pricing. Joe Simonson, an agency spokesperson, said that the study was ongoing. 'If Democrats are complaining about this practice, we're actually doing something about it. We're looking into this issue,' he said. An 'AI Action Plan' that President Donald Trump outlined this past week recommends that the FTC review prior investigations to make sure they don't 'unduly burden AI innovation.' 'All of that does lead to an opening for surveillance pricing, and emboldening,' Ben Winters, the director of AI and privacy at the Consumer Federation of America, said. Public backlash could still thwart AI pricing ambitions. After the uproar over Delta's public embrace of AI to set airfares, American Airlines called the practice inappropriate. 'Consumers need to know that they can trust American,' the CEO, Robert Isom, said on an earnings call. But Gene Burrus, a law and policy consultant who worked as American Airlines' competition lawyer 25 years ago, said consumer backlash was less of a concern for airlines than it used to be, in part because of consolidation in the industry. Mergers have left just a handful of major airlines, which means travelers have fewer places to turn if they're upset with an airline's pricing, he said. Will Congress step in? Three Democratic senators sent Delta a letter this past week raising concern about the airline's AI plans and the impact on travelers. A Republican senator, Josh Hawley of Missouri, said in a social media post that Delta's plans were 'the worst thing I have heard from the already awful airline industry.' Also this past week, Rep. Greg Casar, D-Texas, introduced legislation to ban surveillance pricing at the federal level. It's unclear how far that bill will go. A handful of states, including California, Georgia and New York, have introduced bills to regulate the practice, too, though several have stalled or been watered down. It's difficult to tell exactly what data companies are using. While critics worry about privacy breaches and higher prices, consumer companies have countered that AI-driven pricing won't harm already strained shoppers -- and could even lead to more discounts. For regulators, the competing claims pose a challenge, said Victoria Noble, a staff attorney at the Electronic Frontier Foundation. She added: 'They would have to peer under the hood to look at what these tools are actually doing.' This article originally appeared in The New York Times. Copyright 2025
Yahoo
2 days ago
- Yahoo
Delta's struggles with the airport lounge and the angst of the upper middle class in the age of ‘elite overproduction,' explained
Delta Air Lines is having a good 2025, reporting strong second-quarter earnings and reinstating its April profit guidance, leading to a substantial stock bump (up roughly 16% from June to July). True, its guidance is down from its January projections, but it's weathering the storm of the tricky global economy well, maintaining its status as America's leading premium airline. As Fortune's Shawn Tully reported in March 2025, it has somehow managed the trick of being America's most profitable airline, while giving billions back to employees in the form of profit sharing. At the start of the year, CEO Ed Bastian kicked off a celebration of Delta's centenary by announcing 'a new era in premium travel' with the opening of Delta One lounges, a step above its usual Sky Clubs. The Delta One locations will offer 'amenities for the premium traveler' ranging from fine dining to spa-like wellness treatments and valet services. Bastian clarified that Delta will continue to invest in its Delta Sky Clubs, with more openings planned to come. But there is more to the story for Delta, America's leading premier airline. The Sky Clubs are coming off years of turbulence, with significant customer backlash following several of Delta's attempts to improve a lounge experience that has become overcrowded. These problems date back several years, to the beginning of the 'revenge travel' boom that accompanied post-pandemic reopening. Bastian told Fortune in 2022 that even he was shocked by the level of demand: 'People talk about revenge travel, or pent-up travel—this is beyond anything that people can classify as truly pent-up,' he said, adding that his team calculated a whopping $300 billion burst of travel thirst. 'That gap is $300 billion—with a B,' Bastian emphasized. America's leading premium airline has long offered a standard lounge experience through its Sky Clubs, with free wi-fi, buffets of cold snacks and heated steam trays, and a range of complimentary drinks. The Sky Clubs were no match for the burst of revenge travelers. Bastian's efforts to fix these problems in 2023—barring Basic Economy passengers and capping the number of visits allowed for credit card holders—sparked backlash on customers' part and soul-searching for Bastian. 'We are victims of our own success,' he told Fast Company's Stephanie Mehta in 2024, as he explained changes to benefits including access to Sky Club lounges. 'It's hard to tell someone who's been at a certain status for many years that what they've earned is no longer as valuable.' That's why the declining pleasure of the airport lounge resonates for a deeper reason: it's a metaphor for the declining prospects of the upper middle class in an age of 'elite overproduction,' which argues that certain societies grow so rich and successful that they produce too many people of premium education for the number of premium jobs—or premium experiences—that the economy can actually support. The elites have been so overproduced that you can literally see them—in lines stretching out of airport lounges. The elite lounge overproduction theory Several factors make Delta's overcrowding issue particularly severe, and they have to do with how Delta is really trying—and, as Bastian says, succeeding—in offering a premium service to a large, affluent customer base. Delta offers more comprehensive food and beverage options than many competitors, so travelers linger longer, compounding capacity issues. Indeed, when reached for comment, Delta confirmed that its SkyMiles program has seen 'unprecedented engagement,' and its member satisfaction is higher than ever. Delta said it's committed to continuous investment to further please customers, which includes 'modernizing and expanding our lounges.' Generous lounge access deals with American Express (including non-Delta-branded Platinum Card holders) have greatly expanded eligibility, overwhelming facilities. As more travelers achieve status or purchase high-tier tickets, both due to credit card spending and business travel rebounds, demand for lounge space has increased beyond what legacy facilities can handle. Delta isn't alone in its lounge struggles, as shown by its partner, American Express, which has tried to physically expand many of its Centurion Lounges. Those have gone from the epitome of exclusivity and comfort to another kind of crowded waiting room—albeit with arguably better snacks and Wi-Fi. The root of the problem is the same: too many people now have access. The proliferation of premium credit cards, airline status programs, and paid day passes has democratized lounge entry, eroding the exclusivity that made these spaces desirable in the first place. It is unclear if Delta expanded too far, too fast, or if it was surprised by the number of lounge lovers in its clientele. UBS Global Wealth Management has noted a surprising trend in the upper middle class: the rise of the 'everyday millionaire,' or people whose assets fall between $1 million and $5 million. These are exactly the kind of people who would see themselves as lounge-worthy, and likely frustrated to find their small-M millionaire status doesn't go so far. The consequences for travelers are palpable. Social media and travel forums are rife with stories of travelers paying hundreds of dollars in annual fees only to find long lines clogging, say, New York's JFK terminals on a daily basis. The proof is abundant on TikTok. On the other hand, expectations are heightened. Travel research firm Airport Dimensions has conducted an 'airport experience report' for over a decade and found in 2024 that airport lounges are a contradiction: the definitive democratic travel luxury. This widespread expectation—and dissatisfaction—is not just a matter of comfort. For many, the lounge was a symbol of having 'made it'—a reward for loyalty, status, or financial success. Its decline has become a source of frustration and even embarrassment, especially for those who remember a more exclusive era. There's an emotional trigger behind an unpleasant lounge experience. The theory behind the malaise: elite overproduction The overcrowding of airport lounges is more than a logistical headache—it's a microcosm of a broader societal phenomenon. University of Connecticut professor emeritus Peter Turchin has developed a controversial theory of 'elite overproduction' which posits that frustration and even instability result when a society produces more people aspiring to elite status than there are elite positions. It's an unorthodox theory from an unorthodox academic: Turchin is an emeritus professor at UConn, research associate at the University of Oxford and project leader at the Complexity Science Hub-Vienna, leading research in a field of his own invention: Cliodynamics, a type of historical social science. The catch with Turchin's theory is that his own type of complexity science takes on a pseudo-prophetic quality, similar in some ways to William Strauss and Neil Howe's 'Fourth Turning.' And Turchin has foreseen that the United States has reached a stage repeated in civilizations throughout history, when it has produced too many products of elite education and social status for the realistic number of jobs it can generate. Decline and fall follows, Roman Empire-style. The Atlantic profiled Turchin in 2020, warning 'the next decade could be even worse.' Several writers have expanded on his ideas since then, approaching it from their distinctive and different sensibilities. Ritholtz Wealth Management COO Nick Maggiulli posted to his 'Of Dollars and Data' blog on the subject of airport lounges specifically, writing that the 'death of the Amex lounge' simply shows that 'the upper middle class isn't special anymore,' although he did not specifically link this to the concept of elite overproduction. 'There are too many people with lots of money,' he concluded. In the context of airport lounges, the 'elite' are not just the ultra-wealthy, but the vast upper middle class—armed with a combination of higher degrees, status, and premium credit cards—now jostling for the same perks. But what if much of society has been turning into some version of an overcrowded airport lounge? In an interview with Fortune Intelligence, Turchin said this theory makes sense and fits with his thesis when presented with the similarities. 'The benefits that you get with wealth are now being diluted because there are just too many wealth holders,' he said, citing data that the top 10% of American society has gotten much wealthier over the past 40 years. (Turchin sources this statement to this working paper from Edward Wolff.) Turchin said lounges are not by definition restricted from expansion in the same way that political offices are, with a core element of his thesis being there are too many sociopolitical elites for the number of positions open to them, but 'it's the same thing' in light of the difficulties many providers have in expanding lounge access. 'There is a limited amount of space, but many more elites now, so to speak … low-rank elites.' Turchin said these low-rank elites, or 'ten-percenters,' don't have the status typically associated with elite status. 'The overproduction of lower-ranking elites results in decreased benefits for all.' When asked where else he sees this manifesting in modern life, Turchin said 'it's actually everywhere you look. Look at the overproduction of university degrees,' he added, arguing that declining rates of college enrollment and high rates of recent graduate unemployment support the decreasing value of a college diploma. 'There is overproduction of university degrees and the value of university degree actually declines. And so the it's the same thing [with] the lounge.' Noah Smith argues that elite overproduction manifests as a kind of status anxiety and malaise among the upper middle class. Many find themselves struggling to afford or access the very symbols of success they were promised—be it a prestigious job, a home in a desirable neighborhood, or, indeed, a peaceful airport lounge. He collects reams of employment data to show that Turchin's theory has significant statistical support from the 21st century American economy. Freddie DeBoer largely agrees, framing the issue as 'why so many elites feel like losers.' He focuses more on the creator economy than Smith, but asserts that he sees 'think many would agree with me about 'a pervasive sense of discontent among people who have elite aspirations and who feel that their years toiling in our meritocratic systems entitles them to fulfill those aspirations.' Delta's plan to restore status In its lounge strategy, Delta is trying to walk a fine line: Offering a premium service to a class of consumers that is becoming more and more mass-market. CEO Ed Bastian acknowledged as much on the company's latest earnings call. While touting the fortunes of Delta's target customers, households making $100,000 or more a year, Bastian noted the income cutoff 'is not, by the way, an elite definition—that's 40% of all U.S. households.' Beginning February 2025, Delta implemented new caps on annual lounge visits for American Express cardholders, setting a maximum of 15 visits per year and requiring exceptionally high annual spending ($75,000+) to re-unlock unlimited access. Basic Economy passengers, meanwhile, are permanently excluded from lounge access, further tightening entry. Travelers can only enter lounges within three hours of their flight's departure time, discouraging extended stays and unnecessary early arrivals. Delta is opening and upgrading lounges in key markets: New Delta One Lounges in Seattle, New York-JFK, Boston, and Los Angeles feature larger spaces, exclusive amenities, and new design concepts for premium passengers. Major expansions are under way in hubs like Atlanta, Orlando, Salt Lake City, and Philadelphia, with multiple new or enlarged clubs opening between spring and late 2025—some over 30,000 square feet in size, making them among the largest in the network. Renovations to existing lounges (e.g., Atlanta's Concourses A and C) are aimed at maximizing capacity and improving guest experiences. Delta is also exploring emergency overflow options and flexible staffing to address unpredictable surges, especially during weather and operational delays. Delta executives are optimistic. They predict that by 2026, most crowding issues—aside from extreme disruptions—will be resolved on 'almost all days.' Continued investments in larger, better-designed lounges, coupled with tighter access controls, are expected to restore the premium experience customers expect. However, critics note that crowding still occurs at peak times, especially in flagship locations, and design/layout flaws occasionally undermine even the newest clubs. The success of Delta's fix-it agenda is being closely watched by both rivals and loyal travelers. But Delta may be overmatched in rehabilitating the overcrowded airport lounge as a potent symbol of this broader malaise. What was once a marker of distinction is now a crowded, noisy, and often disappointing experience. The democratization of luxury, while laudable in some respects, has left many feeling that the rewards of success are increasingly out of reach—or at least, not what they used to be. As airlines grapple with how to restore the magic of the lounge, they are also confronting a deeper truth: in an age of elite overproduction, the promise of exclusivity is harder than ever to keep. For this story, Fortune used generative AI to help with an initial draft. An editor verified the accuracy of the information before publishing. This story was originally featured on