
Car finance scandal: could you still get compensation?
The upholding of the judgment could have paved the way for anyone who took out a car finance loan before 2021 to be in line for some form of compensation.
Now it's been overturned, pending any further appeals or escalations, it could mean only those who are eligible to claim against the potential misuse of discretionary commission arrangements could receive compensation – pending further information from the FCA.
This could still implicate a lot of people, but the scale is not expected to be as huge if it also included commission disclosure complaints.
The Supreme Court, however, did uphold one complaint against the lenders, suggesting there could be scope for some individuals to successfully claim.
It upheld a claim from a claimant over an 'unfair' relationship between a customer and a finance company. The size of commission was 55pc of the total charge for credit.
As it was so high, the 'relationship' between the customer and finance company was deemed to be unfair.
How much could I be owed?
This is still unclear.
In regards to the discretionary commission agreement arm of the scandal, those who signed up to multiple car finance agreements between 2007 and 2021 could be eligible for several payouts. The average mis-sold car finance payout, according to LawPlus Solicitors, is £1,500.
The FCA has suggested that for a typical £10,000 four-year car finance deal, a customer could have overpaid £1,100 in interest.
Exact amounts would depend on individual circumstances. A driver would likely receive the difference between the amount they paid at an inflated interest rate and the rate they should have been charged. Interest of 8pc on the overpayment would also likely be added, so the payout could be quite substantial.
Should I use a claims management company?
Thousands of drivers have been lodging compensation claims via claims management companies, which charge a commission fee upon the outcome. Scores of law firms are also offering 'no win, no fee' deals to manage claims.
You do not need to use one of these companies to make a claim.
Consumer rights expert Martyn James said there was 'no reason whatsoever for claims companies to exist'.
He said: 'They are like vultures. This industry made millions if not billions from PPI claims, and now they are doing the same with car finance. They are out in force.'
Regulated claims firms can take up to 30pc of the reward, up to a maximum amount of £10,000, excluding VAT, whereas those who go solo will receive 100pc of their payout.
You may not even have to make a claim yourself, as the FCA is considering setting up a free redress scheme, which will force lenders to automatically compensate consumers.
What should I do next?
For discretionary commission arrangements, the best thing to do is wait and see what the FCA reveals in six weeks' time. It could be influenced by the Supreme Court's separate ruling, so it is best to wait for the next development.
Do not use a claims management company, as the FCA could force banks to automatically compensate impacted consumers.
In case an automatic redress scheme isn't set up, you could log a claim if you haven't done so already. In order to do so, you'll need to contact your original lender and ask them about the commission agreements secured on your deal.
The FCA has put a pause on the deadline for providers to get back to you while it carries out its investigation. As it stands, lenders don't have to respond to your complaint about car finance until December 4 this year.
If you're unhappy with the eventual response from the lender, you can take your case for free to the Financial Ombudsman Service.
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