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The most precarious job in America's boardrooms: CEO

The most precarious job in America's boardrooms: CEO

Reuters5 days ago
NEW YORK, July 29 (Reuters) - U.S. companies are removing their CEOs at the fastest clip in two decades, data shows, as increased scrutiny from shareholders and boards result in reduced tolerance for sub-par returns or wayward conduct.
At least 41 CEOs have exited S&P 500 companies so far this year, compared with 49 for all of 2024 – making the fastest pace on an annualized basis since 2005, according to data from nonprofit executive research group The Conference Board and data analytics company ESGAUGE.
In the latest example, consumer goods company Procter & Gamble (PG.N), opens new tab, the maker of Tide laundry detergent and Bounty paper towels, said on Monday CEO Jon Moeller will be replaced next year by longtime executive Shailesh Jejurikar. Moeller, who has been CEO since 2021, will become executive chairman, a powerful role on the board that allows the former chief to retain a strong voice in company affairs.
Before that in the last three weeks alone Tylenol-maker Kenvue (KVUE.N), opens new tab replaced its CEO and health care products distributor Henry Schein (HSIC.O), opens new tab said its CEO will leave at year's end.
In interviews, more than a dozen executive recruiters, investors, bankers, lawyers and industry advisers attributed the high turnover this year to a range of reasons, some building up from economic and social changes since the Covid-19 pandemic.
While high inflation, geopolitical instability and the Trump administration's trade war has complicated the job of CEOs, diversity gains made boards more independent and demanding of the person in the top job, these people said.
At the same time, in a stock market setting new records but driven mostly by large tech names, underperformance had given activist investors, who push for corporate changes from selling a division to buying back more stock, greater sway, leading to management changes.
"Trying to fire the CEO has become a referendum on what's perceived to be a failed company strategy," said Peter da Silva Vint, managing partner at consulting firm Jasper Street, which works with companies facing pressure from activist investors. "And investors have become more comfortable with it as a mechanism to send a message."
CEOs at companies that are lagging their peers are most at risk for demands from activists, with almost half – 42% – of S&P 500 companies that changed leaders last year foundering in the bottom 25th percentile for total shareholder returns, according to a November study, opens new tab led by The Conference Board.
Take the case of Kenvue, where the board said it was replacing CEO Thibaut Mongon "to unlock shareholder value and reach its full potential" after the stock had lost 16.5% since its spin out from Johnson & Johnson (JNJ.N), opens new tab two years ago. In contrast the S&P 500 has climbed 41% since August 2023, when Kenvue became a fully independent company.
Kenvue took action after three U.S. hedge funds -- Starboard Value, Tom's Capital and Third Point – agitated for change at the company, and Starboard CEO Jeffrey Smith got a board seat in March to settle that hedge fund's proxy fight.
The battle at Kenvue continues, however. The other two funds continue to agitate for more changes, including divesting assets and possibly selling the entire company, according to people familiar with the matter. With a new CEO on board investors, are confident a sale is sure to follow, the sources said.
Kenvue declined to comment, Mongon could not be reached for comment and the hedge funds did not respond to requests for comment.
"Activist investors are feeling more empowered, and if they have bought into a company's five-year plan then they want someone to exercise it," said Georgetown University professor Jason Schloetzer, an expert in corporate governance. "And if the guy at the top can't do it, they'll find the next one."
Beyond shareholder activism and performance, changes in the makeup of boards over the past decade when there had been a new focus on adding diversity was also playing a role in the shakeup at the top, corporate governance experts said. Such boards were acting with greater independence, putting CEOs on tighter leash, these people said.
"Newer members have more objectivity relative to prior generations," said Jason Baumgarten, head of global board and CEO practice at executive recruitment firm Spencer Stuart.
Another factor in the high CEO turnover: less tolerance of unethical behavior, especially after the #MeToo movement. Questions over personal conduct led to the departure of at least two of the 40 CEOs at S&P 500 -- at Kroger (KR.N), opens new tab and Kohl's (KSS.N), opens new tab. Representatives for the companies did not respond to requests for comment and the former executives could not be reached for comment.
But the trend goes beyond publicly traded companies as well.
Earlier this month, Andy Byron, the married CEO at privately held technology company Astronomer, left his position after a video of him embracing the firm's human resources chief Kristin Cabot, who is not his wife, at a Coldplay concert went viral. Astronomer did not respond to a request for comment and Byron could not be reached.
Reputational risk and corporate culture have become central to a company's long-term value, Jasper Street's da Silva Vint said. "Today's boards are far more willing to act decisively, removing executives, not only to enforce policy, but to protect shareholder, employee and public trust," he said.
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Ninety laptops, millions of dollars: US woman jailed over North Korea remote-work scam
Ninety laptops, millions of dollars: US woman jailed over North Korea remote-work scam

The Guardian

time7 hours ago

  • The Guardian

Ninety laptops, millions of dollars: US woman jailed over North Korea remote-work scam

In March 2020, about the time the Covid pandemic started, Christina Chapman, a woman who lived in Arizona and Minnesota, received a message on LinkedIn asking her to 'be the US face' of a company and help overseas IT workers gain remote employment. As working from home became the norm for many people, Chapman was able to find jobs for the foreign workers at hundreds of US companies, including some in the Fortune 500, such as Nike; 'a premier Silicon Valley technology company'; and one of the 'most recognizable media and entertainment companies in the world'. The employers thought they were hiring US citizens. They were actually people in North Korea. Chapman was participating in the North Korean government's scheme to deploy thousands of 'highly skilled IT workers' by stealing identities to make it look like they were in the US or other countries. They have collected millions of dollars to boost the government's nuclear weapons development, according to the US justice department and court records. Chapman's bizarre story – which culminated in an eight-year prison sentence – is a curious mix of geopolitics, international crime and one woman's tragic tale of isolation and working from home in a gig-dominated economy where increasingly everything happens through a computer screen and it is harder to tell fact from fiction. The secret North Korean workers, according to the federal government and cybersecurity experts, not only help the US's adversary – a dictatorship which has been hobbled by international sanctions over its weapons program – but also harm US citizens by stealing their identities and potentially hurt domestic companies by 'enabling malicious cyber intrusions' into their networks. 'Once Covid hit and everybody really went virtual, a lot of the tech jobs never went back to the office,' said Benjamin Racenberg, a senior intelligence manager at Nisos, a cybersecurity firm. 'Companies quickly realized: I can get good talent from anywhere. North Koreans and other employment fraudsters have realized that they can trick hiring systems to get jobs. I don't think that we have done enough as a community to prevent this.' To run the schemes, the North Koreans need facilitators in the United States, because the companies 'aren't going to willingly send laptops to North Korea or even China', said Adam Meyers, head of counter-adversary operations for CrowdStrike, a cybersecurity firm. 'They find somebody that is also looking for a gig-economy job, and they say, 'Hey, we are happy to get you $200 per laptop that you manage,'' said Meyers, whose team has published reports on the North Korean operation. Chapman grew up in an abusive home and drifted 'between low-paying jobs and unstable housing', according to documents submitted by her attorneys. In 2020, she was also taking care of her mother, who had been diagnosed with renal cancer. About six months after the LinkedIn message, Chapman started running what law enforcement officials describe as 'laptop farms'. In addition to hosting computers, she helped the North Koreans pose as US citizens by validating stolen identity information; sent some laptops abroad; logged into the computers so that the foreign workers could connect remotely; and received paychecks and transferred the money to the workers, according to court documents. Meanwhile, the North Koreans created fictitious personas and online profiles to match the job requirements for remote IT worker positions. They often got the jobs through staffing agencies. In one case, a 'top-five five national television network and media company' headquartered in New York hired one of the North Koreans as a video-streaming engineer. The person posing as 'Daniel B' asked Chapman to join a Microsoft Teams meeting with the employer so that the co-conspirator could also join. The indictment does not list victims' full names. 'I just typed in the name Daniel,' Chapman told the person in North Korea, according to court records of an online conversation. 'If they ask WHY you are using two devices, just say the microphone on your laptop doesn't work right.' 'OK,' the foreign actor responded. 'Most IT people are fine with that explanation,' Chapman replied. Chapman was aware that her actions were illegal. 'I hope you guys can find other people to do your physical I-9s. These are federal documents. I will SEND them for you, but have someone else do the paperwork. I can go to FEDERAL PRISON for falsifying federal documents,' Chapman wrote to a group of her co-conspirators. Chapman was also active on social media. In a video posted in June 2023, she talked about having breakfast on the go because she was so busy, and her clients were 'going crazy!', Wired reported. Behind Chapman were racks with at least a dozen open laptops with sticky notes. In October 2023, federal investigators raided her home and found 90 laptops. In February this year, she pleaded guilty to conspiracy to commit wire fraud, aggravated identity theft and conspiracy to launder monetary instruments. Over the three years that Chapman worked with the North Koreans, some of the employees received hundreds of thousands of dollars from a single company. In total, the scheme generated $17m for Chapman and the North Korean government. The fraudsters also stole the identities of 68 people, who then also had false tax liabilities, according to the justice department. In a letter to the court before her sentencing, Chapman thanked the FBI for arresting her because she had been 'trying to get away from the guys that I was working with for awhile [sic] and I wasn't really sure how to do it'. 'The area where we lived didn't provide for a lot of job opportunities that fit what I needed,' Chapman wrote. 'To the people who were harmed, I send my sincerest apologies. I am not someone who seeks to harm anyone, so knowing that I was a part of a company that set out to harm people is devastating to me.' Last week, US district court judge Randolph Moss sentenced Chapman to more than eight years in prison; to forfeit $284,000 that was to be paid to the North Koreans, and to pay a fine of $176,000. Chapman and her co-conspirators were not the only ones conducting such fraud. In January, the federal government also charged two people in North Korea, a Mexican citizen and two US citizens for a scheme that helped North Korean IT workers land jobs with at least 64 US companies and generated at least $866,000 in revenue, according to the justice department. Racenberg, of Nisos, said he expected cybercriminals to use artificial intelligence to 'get better and better' at performing such schemes. Companies should conduct 'open-source research' on applicants because oftentimes the fraudsters reuse résumé content, Racenberg said. 'If you put the first few lines of the résumé in, you might find two, three other résumés online that are exactly the same with these very similar companies or similar dates,' Racenberg added. 'That should raise some flags.' During an interview, if there is background noise that sounds like a call center or if the applicant refuses to remove a fake or blurred background, that could also be cause for concern, Meyers, of CrowdStrike, said. And companies should ask new hires to visit the office to pick up their laptop rather than mail it to them because that allows the company to see if the person who shows up is the same one you interviewed, Racenberg said. Five years after the pandemic, more companies have also started to require employees to return to the office at least part time. If all corporations did that, would it eliminate the threat? 'It's going to prevent all of this from happening, yes,' Racenberg said. 'But are we going to go back to that? Probably not.'

Shoppers thrilled as Marks & Spencer confirm return of 'popular feature'
Shoppers thrilled as Marks & Spencer confirm return of 'popular feature'

Daily Mirror

time8 hours ago

  • Daily Mirror

Shoppers thrilled as Marks & Spencer confirm return of 'popular feature'

After having been the victim of a cyber attack, Marks and Spencer were forced to suspend some membership perks for customers, but shoppers are excited to learn one popular perk is now back Celebrating your birthday isn't just about getting presents and cards from family and friends. Signing up to loyalty schemes and newsletters can give you access to a variety of freebies, deals and discounts from retailers to mark the big day. ‌ In order to help celebrate their customers, a lot of brands and stores offer people a birthday gift during their birthdays. This can range from a free sweet treat, to makeup, skincare or exclusive discounts. One of the many companies that used to offer their customers birthday treats is Marks and Spencer. However, this perk was stopped after the company was the victim of a cyber security attack. ‌ However, one excited shopper named Jo, known online as This Mum Cooks, recently took to TikTok to help spread the message that the supermarket chain is offering their customers the treat once more. ‌ "Marks and Spencer relaunched the free birthday gift," she excitedly revealed. She went on to explain that several membership perks, including the free birthday gift, were stopped following the shopping chain's cyber attack that happened during Easter weekend in April. The attack involved ransomware and impacted online ordering, click-and-collect and contactless payments. A Marks & Spencer online letter revealed that the compromised data comprises customer names, birth dates, residential and email addresses, phone numbers, household details and online purchase histories. In order to protect themselves and its members, several services were quickly stopped. However, while the cyber attack isn't completely resolved yet, the shopping giant has brought back some of the most missed services and perks after having restored some of its systems. This includes the popular birthday gift perk, where members get a free gift on their birthdays every year. "But what if your birthday was between the cyber attack and now?" Jo said. "Don't worry, Marks and Spencer are giving free birthday gifts to everybody in May, June and July. So if you birthday falls in one of those months, go and check your Marks and Spencer Sparks app." ‌ In a press release from 17 July, Marks and Spencer revealed that their Sparks loyalty scheme is now fully back online and will feature a range of "thank you" treats and rewards. It read: "Customers will be surprised with a range of rewards across Fashion & Home appearing in their Sparks hub. Plus, M&S ' popular Coffee Stamp scheme will soon be reinstated across M&S Café's across the UK – giving customers who have collected their six stamps a free coffee in their Sparks Hub to redeem during their next visit. "In addition, M&S will be giving out over 1.8 million birthday treats to those celebrating their birthday this month, as well as a belated birthday treat for customers who had celebrations in May or June." ‌ How to get a free birthday gift from Marks and Spencer But what if your birthday gift perk isn't in the app? There are a few things you can do. The first thing that Jo recommends is to refresh the app and make sure you have the most up to date version. Secondly, she urged people to make sure that they've entered their birthdays into the app. "Because, if your date of birth isn't there, then they don't know when to give you your birthday gift," she said. To do this, she explained: "So go into your account, into your personal details, and in there, you should have a section where you put your date of birth. "If all of those things are correct, and you are set up to receive communications from Marks and Spencer, you should be getting a free birthday gift. Anything from Percy Pigs all the way to a bottle of champagne. "So if your birthday has been recent, go take a look and let me know what you get."

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