British boy, eight, seriously hurt after 'running through glass' on holiday
A British child is seriously injured after running into a glass window pane at a Magaluf hotel.
The eight-year-old had a 'freak accident' midday, suffering deep cuts, and had to be transferred to the hospital for an emergency operation.
The youngster was with his parents at the time.
Local reports said he had hurt himself after starting to run along a corridor and smashing into the glass at the unnamed hotel.
The operation is understood to have taken place at Son Espases Hospital in the Majorcan capital, Palma.
Police were called to the scene and have launched an investigation into the incident.
Earlier this week, a British motorcyclist who died after slamming head-on in a van in Spain was identified as London-based millionaire Paul Gerard Tustain.
The 62-year-old was riding along the NA-1110 – a road that runs parallel to the A-12 motorway – when his bike collided directly with the front of a white van.
His daughter was riding behind him when the crash happened, as the two are understood to have been doing a tour in Spain.
She watched her father's bike crash into the van before being hurled across the tarmac. More Trending
The impact was so violent it crushed the front of the vehicle, leaving debris strewn along the roadside, about 35 minutes from Pamplona, famous for the running of the bulls.
Paul and his daughter were heading for the town of Logrono when the crash occurred.
Tributes have been paid to Paul, who was the founder and chair of Bullion Vault, the world's largest online bullion investment service.
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.
MORE: Ryanair told to refund passenger £124 after court rules hand luggage is essential
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BBC News
32 minutes ago
- BBC News
These touts made millions - and claimed staff at big ticketing firms helped
When a judge dismissed an appeal by prolific ticket tout Peter Hunter and his husband and accomplice David Smith against their landmark conviction for fraud, he sounded an evidence, he said in a 2021 judgement, suggested the possibility of "connivance and collusion" between ticketing companies and touts, who buy up tickets for live events in bulk and sell them to the public at inflated prices.A different judge sentencing another group of ticket touts for fraud, including the self-styled "Ticket Queen" Maria Chenery-Woods, last year raised similar concerns and suggested the possibility some ticketing sites had been "complicit" in the touts making "substantial profits" by reselling fraudulently traded tickets between 2010 and 2017, Chenery-Woods between 2012 and 2017. They both used all of the four big UK ticket resale sites: StubHub, Viagogo and the Ticketmaster-owned GetMeIn! and years, fans had battled touts to get the tickets they wanted and to avoid heavy mark-ups on resale sites. Meanwhile, Ticketmaster had publicly insisted that it was trying to combat ticket touting, which can be illegal in some company - one of the UK's biggest ticket sellers - was in a unique position until 2018, as a ticketing website which also owned two major resale Ticketmaster was not involved or represented in either of these court cases, the judges' comments about the industry suggested that the full story may not yet have been told. We wanted to investigate what was going on before the company shut its resale sites in spoke to former and current ticketing staff, who enjoyed working for Ticketmaster but in some cases were concerned that fans might have been short-changed. We also spoke to promoters, venue managers and consultants, and combed through court we heard was that ticket touts had inside help with their business buying and selling tickets from the ticketing platforms they used: Former staff at resale sites which Ticketmaster used to own told us they worked closely with touts, and court documents at Chenery-Woods' trial revealed two staff at those companies bought tickets for toutsTouts trading huge volumes of tickets were offered financial "incentives" by resale sites, Hunter alleged during his trialEmail evidence in court suggested one tout was offered a meeting with a top Ticketmaster lawyer to "brainstorm" ways the company could help themOther former Ticketmaster employees told us they were asked to develop software to help touts sell tickets in bulk on resale sites Ticketmaster said in a statement that the allegations refer to "companies that were dissolved in 2018 and alleged events from over a decade ago, which have no relevance to today's ticketing landscape"."Revisiting outdated claims about long-defunct businesses only serves to confuse and mislead the public," the company added that Ticketmaster has "no involvement in the uncapped resale market" now and said: "We have always been committed to fair and secure ticketing." When reselling tickets becomes a crime Hunter and Chenery-Woods were not the kind of touts who stand outside a venue discreetly asking passers-by to buy or sell tickets. These two turned their spare rooms into registered, tax-paying companies and made millions from trading tickets online, the courts Andrews, who leads National Trading Standards' e-crimes unit and was involved in the investigation into Hunter and the Ticket Queen, told the BBC how he joined the early morning raid on the anonymous townhouse in a tree-lined north London street where Hunter ran his was a room filled with PCs, whirring away, buying and selling tickets. "It was obviously an operation that ran pretty much 24/7," Mr Andrews said. They also found rolls of tickets in seat-number order for events such as Lady Gaga concerts and the Harry Potter play, and multiple credit tickets for profit for live performances in the UK is not illegal. But Hunter and Chenery-Woods were convicted of using fraudulent practices to get around restrictions - such as limits on the number of tickets an individual can pretended to be lots of different people, using lots of different credit cards, when they bought the tickets from companies such as Ticketmaster, See Tickets or AXS - which are known as primary ticketing websites. The Ticket Queen used the details of family members, including a dead relative, to buy tickets, as well as using the names and addresses of dozens of people in and around the town of Diss, Norfolk where her business sell the tickets, the touts used resale sites, which are known as the secondary ticketing websites. The 'VIP' touts who made millions for resale sites Touts were "working hand-in-hand with resale platforms", Mr Andrews told us.A former staffer at Ticketmaster-owned Seatwave, who asked to remain anonymous, told us touts were "VIPs" on the resale site. "They were doing a lot of business for us. We're talking about hundreds of thousands of pounds, if not millions."Some staff at Seatwave had a cosy relationship with touts, according to the former employee, who said he would take Paul Douglas - the Ticket Queen's former brother-in-law, also convicted of fraud - out for a pint when he visited sites make their money from fees paid by buyers and commission from the sellers - court papers show these could be as much as 25% of the resale price. Prosecutors calculated that Hunter's company received sales revenue of £26.4m over about seven-and-a-half years. Based on their typical commission, the UK's four main resale sites could have received £8.8m between them from Hunter's sales alone. Touts who consistently delivered large volumes of tickets to customers were offered discounts by resale platforms, industry sources told us. During the case where he was convicted of fraud, Peter Hunter alleged that GetMeIn! - another Ticketmaster-owned company - offered him "incentives" for selling in bulk, such as £4,000 cashback if he hit sales of £550,000 over a three-month sources told us that some touts also sourced tickets directly through relationships with promoters and venues, but sales at Hunter's level were far beyond what any regular customer could acquire legitimately from primary ticketing though the primary ticketing companies were victims of the fraud - as their purchase limits were breached by the use of false identities - Mr Andrews said none of the primary ticketing companies "directly supported" the former employee who worked in Ticketmaster's resale technical team, who also wanted to remain anonymous, told the BBC his team would work closely with touts, developing software that helped them sell tickets in the secondary market."You have to build a relationship with them, they're like a customer basically," he said. The team would show touts products and ask for feedback, including if they made selling tickets easier for them and often showing them multiple versions, he said. Tip-offs, multiple accounts and fake names We have been told that resale sites would liaise with big sellers, like court, Hunter alleged a senior boss at GetMeIn! would help him by passing on information from Ticketmaster's legal department such as "government reports maybe from select committees" and ringing him weekly to tip him off about forthcoming sales before the public learned about senior employee had described in emails how he added a "new privilege" to the accounts of "top brokers" - the resale sites' term for touts - which would allow them to automatically "drip feed" large inventories of tickets on to the emails were read in court as evidence from Peter Hunter's defence team, suggesting that the senior GetMeIn! boss offered to help stop Hunter's tickets being cancelled by Ticketmaster when he had fallen foul of a purchase court heard that the senior employee had written: "I think Ticketmaster are looking at cancelling primary bookings that have exceeded the ticket limit. However, if I flag them as GMI [GetMeIn!], I should be able to save them." Hunter's defence alleged the correspondence showed the GetMeIn! boss knew the tout had multiple Ticketmaster accounts which he used to buy more tickets than the site's restrictions multiple names and identities to buy more tickets than the limit allowed was one of the reasons Hunter was jailed for the trial of the Ticket Queen, the prosecution said this same GetMeIn! boss and a colleague had both been "complicit or at least indifferent" in her use of a false name on the resale site to conceal the fact that the account belonged to a court heard that Maria Chenery-Woods had emailed the two men asking to change her account name from "Ticket Queen" to "Elsie Marshall" in February both court cases, the prosecution questioned why it was necessary for the accused to pretend to be other people to buy tickets if, as the defendants alleged, Ticketmaster knew what they were doing. How separate was Ticketmaster from its former resale sites? The links with touts such as Hunter went right to the highest levels of Ticketmaster's group of companies, according to emails read out in court as evidence. They record the same senior GetMeIn! boss proposing a meeting between Hunter and Selina Emeny, the company's top legal representative and a director of Live Nation Ltd, an arm of Ticketmaster's parent proposed meeting in 2015 was intended to "address any worries" Hunter might have about a change in the law around ticket resale and "brainstorm what more can be done by our legal team to help UK brokers".Ms Emeny is currently listed as an active director of 50 companies on Companies House, all related to Live Nation and maintained that its resale platforms, GetMeIn! and Seatwave, operated as "separate entities", in the words of then chairman Chris Edmonds at a 2016 House of Commons select committee both Mr Edmonds and Ms Emeny were directors of Ticketmaster UK Ltd and the holding company which owned Seatwave. Ms Emeny was also a director and secretary of GetMeIn! and at one time, all three companies operated out of the same open-plan office in central London. David Brown, who worked in Ticketmaster's technology teams between 2011 and 2017, also told the BBC the companies had close enough links that they could have found out who was buying tickets in bulk and putting them up for resale on Ticketmaster's other said Ticketmaster and its resale sites used "a lot of the same infrastructure" and it would have been easy to "link everything together". "You're not building completely separate databases," he said it meant Ticketmaster could have connected the accounts and credit cards originally purchasing tickets with those selling in bulk on resale sales, and stop them reselling."We should be able to pull enough data to say there's something not right about this, this isn't just members of the public selling tickets. If they wanted to really tackle the problem, they had all the tools in one place to do that," he Homann, who was the then resale managing director of Ticketmaster/GetMeIn!, said in 2014 to a group of MPs that "they are able to cross-reference" some tickets on GetMeIn! "against Ticketmaster's records" to report suspected frauds. The employee in Ticketmaster's resale technology team who developed software to help touts also told the BBC that there was a senior executive who had "oversight" over elements of the primary selling and resale side of the operation. That person could easily have accessed an internal list of top-selling brokers, the employee said the executive "would definitely ask that question, ask for that information. I can't believe that wouldn't be seen by him".Mr Edmonds, Ticketmaster's chairman in 2016, had told Parliament that the company did not have "visibility" over how the sellers on its resale platforms acquired those tickets - but these accounts suggest Ticketmaster could have found out if they were buying them on their own also asked the other two large resale ticketing platforms, Viagogo and Stubhub about their relationships with large sellers, including account managers and inventory management told us such facilities are "standard industry practice", but it "takes its responsibilities under the law very seriously". It said it had a business relationship with Hunter, Smith and two of the Ticket Queen's accomplices "before they were found to be guilty of any fraudulent activity"."Bad actors go against what we stand for and Viagogo is in full support of the legal action taken against them," the company International told the BBC, it is "fully compliant with UK regulations and provides industry-leading consumer protections." It added: "As a marketplace we provide a safe, trusted and transparent platform for the buying and selling of tickets, and enforce strict measures to protect consumers against fraud." Resale site staff were working for the touts Some employees of companies then owned by Ticketmaster were occasionally paid by touts to buy tickets on their behalf, the prosecution told the court in the Ticket Queen prosecution added the Ticket Queen's accomplices paid two GetMeIn! employees out of a separate bank account from the usual company one. According to a Skype message read in court, one accomplice said: "It will be best as it won't show a GMI employee being paid by TQ Tickets."One of her buyers was an employee at GetMeIn! who received £8,500 in less than a year from this sideline, the prosecution said. Our research found this employee's day job was to source replacement tickets when sellers failed to deliver, as they sometimes resale platforms would sometimes buy tickets from touts to fulfil orders in these circumstances, a SeatWave employee told the BBC. The touts would behave "like the mafia", and raise their prices when they knew the resale platform itself was in the market for tickets, the employee presented in court suggested help for the touts to buy tickets in bulk also came from another well-known company: American Express, which offers its cardholders privileged access to tickets for events through pre-sales. Promoters say sponsors like American Express are important in making events such as Formula One and British Summer Time Hyde Park Hunter told the court he had received a LinkedIn message out of the blue from a representative at the credit card company. The rep was offering "as many additional cards as you wanted" in the form of Platinum business credit cards with an "unlimited spend", according to Hunter. The Amex representative wrote that he was aware of Ticketmaster's purchasing limit of six tickets per day on each credit card and told Hunter "there are ways around this with American Express".The rep also suggested in an email to Peter Hunter that his vice-president at the company was "happy to waive card fees" and that the VP's "initial offer was to waive 15 card fees for £250k spend in the first two months".American Express told the BBC: "When we identify instances of misconduct, we investigate the issues raised and take appropriate steps to address them, including disciplinary action with employees as necessary." Has anything changed now? Ticketmaster announced the closure of its resale sites, GetMeIn! and Seatwave in 2018, months after Peter Hunter was charged. Now it allows resales through its main site instead and says prices are capped at the ticket's face Ticketmaster is now trying to "capture the value" of the resale market through different tiers of pricing for tickets labelled as "in demand" or "Platinum" tickets, as UK managing director Andrew Parsons told the House of Commons earlier this year."We think it is absolutely right that artists should be able to price a small amount of the tickets at a higher price to be able to keep overall prices down and capture some of that value away from the secondary market," he said. But ticket touts are still very much active. Minutes after Beyonce's first pre-sale started in February for the UK leg of her Cowboy Carter tour, hundreds of the tickets appeared on resale sites such as told us that "speculative listings" are not allowed on its platform and that it "[does] not support the use of bots which operate during sales on the primary market"."Although the primary platforms do say that they have measures in place to try and prevent touts buying large numbers of tickets, it's quite evident that that practice took place then and still takes place now," said Mr Andrews from National Trading he said "the current situation is that we're not funded or we haven't got sufficient resources to continue to pursue further touts". If you have information about this story that you would like to share please get in touch. Email ticketinginvestigation@ Please include a contact number if you are willing to speak to a BBC journalist.
BBC News
40 minutes ago
- BBC News
West London couple used Apple AirTag to retrieve stolen Jaguar
A west London couple said they tracked down and reclaimed their stolen Jaguar after police were "too stretched" to Forbes Pirie and husband Mark Simpson discovered the theft from outside their home in Brook Green, Hammersmith, on the morning of Tuesday, 3 reported the theft to police, explaining that an Apple AirTag had been left in the car. But after receiving what they described as a "vague" response, they used the tracker to locate the vehicle in Chiswick - and retrieved it Metropolitan Police confirmed the couple had informed officers of their intention to recover the car and were advised to contact police again if assistance was needed at the scene. Ms Forbes Pirie said: "I went to use the car that morning, walking up and down the street and I was unable to find it, with my husband saying he hadn't moved it."I thought it was weird, we both thought it was unlikely it was stolen because it had two immobilisers and so I was quite shocked and my stomach dropped." 'Bit of an adventure' As well as having an immobiliser fitted, which means the Jaguar E-Pace would not start without the correct PIN code, it also had an AirTag couple dialled 999 to report the theft. Ms Forbes Pirie said the police were "vague" and told them they might send a patrol car and would inform them if they found anything. Ms Forbes Pirie said they told the police they had the tracker and could could trace the car's location - explaining that it was only a nine minute drive away, in Chiswick."I wanted to act quite quickly as my fear was that we would find the AirTag and not the car when it was discarded on to the street without the car, so I told them that we were planning to head to the location," she said."It felt like a bit of an adventure, it was exciting, a little bit of a fun thing to do, to see if we could find our car."I didn't really think car thieves would hurt us, more that they would try to get away." She said they were "relieved" to find the car where the AirTag had led them - in a parking space on a street in the immobiliser code did not work, so they had to contact the software company to retrieve the vehicle. After showing proof of ownership of the £46,000 car, the company came to the location and unlocked the vehicle for of the thieves, Ms Forbes Pirie said: "I think they wanted just to take the car somewhere quiet. The thieves appeared to be quite sophisticated. "They had managed to bypass the immobiliser that came with the car, but not the one that we had fitted. "We were told they did quite a good job and got quite close."I think I thought the police would act quicker considering they had a location for it, but I know they also very stretched." Met figures show there were 33,530 offences of "theft or unauthorised taking" of a motor vehicle in the capital in 2024, a 1.6% increase on the year before. There were only 326 "positive outcomes", which can include a charge or caution, from those cases, representing a success rate of lower than 1%. A Met Police spokesperson said the couple confirmed with police that they had found the vehicle and that it was being recovered by a truck back to the victim's home address."This investigation is ongoing and officers met the victim on Tuesday, 10 June as part of their inquiries," the spokesperson added.
BBC News
an hour ago
- BBC News
'No closure' for widow of Leon Brittan after he was falsely accused of abuse
The widow of ex-Home Secretary Lord Brittan, who was falsely accused of being part of a paedophile ring in Westminster, has criticised the decision to drop an investigation into the officer who led an inquiry into the Diana Brittan said the misconduct proceedings against Met Police officer Steve Rodhouse had been "quietly dropped".She told BBC's Emma Barnett it showed a "complete lack of professionalism" and that her trust in the Met and the police watchdog that led the investigation had been "severely undermined".Claims of sex abuse against Lord Brittan were false and made up by a man called Carl Beech - who aside from being a fantasist and a fraudster was himself a paedophile. The Met Police investigation into Beech's original allegations, called Operation Midland, was run from November 2014 to March 2016, and cost the force £ Brittan died of cancer in January 2015, before learning that there was no case to answer against him. Four years later, Beech was jailed for 12 counts of perverting the course of justice, one of fraud, as well as several child sexual Rodhouse had been under investigation for gross misconduct since 2023, and was due to face a disciplinary hearing on 16 June for leading the inquiry into what turned out to be false allegations against a string of high-profile in a surprise announcement last week, the Independent Office for Police Conduct (IOPC) said it was stopping the proceedings after a "large volume of relevant material was recently disclosed to it" by the Met Rodhouse said he welcomed the decision, and that the allegations of gross misconduct had been "ill-founded and incorrect".The Met told the BBC it was "pleased the matter is now concluded".In a statement, the force said it had been assumed old emails related to the case had been deleted from its systems."As soon as we became aware that some older material was still held, we informed the IOPC and arranged for it to be shared," it added. "Any impact this had on the investigation or proceedings was entirely unintentional."The IOPC told BBC News it was "highly regrettable that material we requested three years ago during our investigation, only recently came to light", and said it acknowledged it could have done more to make sure the emails were definitely unavailable."Our investigation team is working with the Met to establish how this situation occurred and reduce the risk of it happening again," the watchdog added. 'They raided my condolence letters' Speaking to BBC Radio 4's Today programme, Lady Brittan said there had been a "tsunami of publicity" after the false allegations were made against her husband - despite no charges having been brought against after her husband's death, she said she was "treated as an accessory to a crime". About six weeks after her husband died, the couple's home was raided by the Met."I was in the middle of trying to answer condolence letters. I was on my own, I was trying to grieve. I was sitting here actually rooted to the spot while police officers searched the house - including [going through] my condolence letters," she said."I wasn't treated even remotely near a vulnerable human being. I was quite vulnerable because there I was, on my own, newly widowed."She said she hadn't felt able to grieve properly until years later, when Beech was convicted, in who were accused under Operation Midland, she said, were treated as though they were "guilty until proved innocent", rather than the other way around. Although Beech was later imprisoned for making false claims, and her husband's name was cleared, Lady Brittan feels his legacy has been permanently tarnished."What I really feel very sorry about is the fact that my husband was a great public servant," she said, adding that he had been the youngest home secretary since Winston Churchill."When he died, his obituaries referred to all of this," she said. After a 2019 report published into the Met Police's handling of the investigation, the force apologised for its handling of the case and later paid compensation to Lord Brittan's March 2020, then-Met Commissioner Dame Cressida Dick said: "Operation Midland had a terrible impact on those who were falsely accused by Carl Beech."The previous commissioner and I have apologised to them and I repeat that apology again today." Lady Brittan said she still doesn't feel there has been a resolution to the false claims, to the police investigation or the impact of the media attention."This misconduct hearing was started a year or two back, and you would have thought that the IOPC would have bothered to perhaps make sure, as this was a high-profile case for them, that everything was in order for the hearing that was to have been heard on the 16 June," she said she wants there to be action taken to prevent what happened to her husband happening to other people."My husband was a high-profile individual, but at every level of society there are people who are falsely accused, and for them [also] it's the ruining of reputation, it's the anxiety that goes with it," she said."So, I feel that it would have at least put a closure, to use that odd word, on the whole episode if somebody had been held to account, either for misconduct, or even for incompetence."
