Cello appoints Jon Waite to drive network transformation focus
This newly established position is part of Cello's ongoing strategy to broaden its technical capabilities and maintain high standards of service for organisational clients requiring secure, resilient, and adaptable network infrastructures. The company aims to address the increasing complexity of IT requirements as many businesses transition to cloud-based and hybrid work models.
Cello's appointment of Waite is driven by the recognition that digital transformation remains a top priority for organisations across the country, which depend on reliable networks to ensure continuity of operations and to safeguard data. According to industry research cited by the company, close to 75 percent of enterprises have faced major IT disruptions within the past year, underscoring the need for proactive network architecture and comprehensive support mechanisms.
Waite joins Cello with more than 20 years of experience in enterprise IT, including senior roles across cloud, virtualisation, and managed services. He was most recently General Manager Cloud at Datacom, overseeing solution design and delivery for a broad customer base. Prior to that, Waite spent more than 14 years as Chief Technology Officer at Computer Concepts Limited (CCL), contributing to managed services development and delivery capability.
Andrew Allan, Managing Director of Cello, highlighted that the new role does not represent a shift in strategic direction, but rather strengthens existing efforts. Allan said: "This is about continuing to invest in our people and in our delivery capability. Jon brings valuable insight and experience that will help us continue to scale while staying true to our focus on service quality and customer outcomes."
In his capacity as National Solutions Architect, Waite will collaborate with Cello's sales, engineering, and delivery teams. He will provide architectural guidance in areas including cloud networking, Secure Access Service Edge (SASE), and Software-Defined Wide Area Networking (SD-WAN), as well as support internal development efforts through mentoring and knowledge sharing initiatives.
Waite commented on the evolving challenges faced by customers, stating: "As customers adapt to changing ways of working, and as technology environments become more distributed and security-focused, the network is playing a more critical role than ever. I'm looking forward to supporting Cello's customers as they navigate these shifts and continuing to build on the company's strong track record of delivering trusted, dependable enterprise network solutions."
The appointment comes at a period of continued business growth for Cello, which reports increased customer demand for network modernisation and performance optimisation across a range of sectors. Recent organisational changes include the creation of a dedicated Procurement Division, led by industry veteran Francis File, combining sourcing expertise with enhanced vendor support.
Allan provided further context around market demands and Cello's strategic direction: "We're seeing growing demand for network solutions that not only perform well, but are secure, future-ready, and designed to support increasingly hybrid and cloud-centric environments. Jon's experience will help us continue to respond to that demand in a way that aligns with our values and the needs of our customers."
Cello's operational backbone is its nationwide Network Operations Centre (NOC), which is staffed by certified engineers who oversee network performance around the clock. Through this facility, the company undertakes preventive maintenance, incident resolution, and ongoing improvement initiatives to help clients lower risk exposure, meet stringent security requirements, and realise enhancements in network availability and overall performance.
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