
Loss of property documents costs housing finance firm 10 lakh
According to an official source, S Murugesan and his son M Prabhakaran, of Vadavalli, jointly availed a housing loan from DCB Bank in Coimbatore by mortgaging their property. Later, PNB Housing Finance Ltd at Pappanaickenpalayam agreed to take over the loan and sanctioned an amount of 22.90 lakh on November 11, 2018. As part of the process, the father-son duo deposited the original title deeds and other documents related to the property with the finance firm after executing a memorandum of deposit of title deeds.
After the duo settled the entire outstanding loan amount, the finance firm closed the loan and issued a no objection certificate on November 12, 2023. On December 5, 2023, Murugesan and Prabhakaran visited the finance firm's office to collect their original title deeds and documents. To their shock, they were informed that the documents were misplaced and that the finance firm was in the process of tracking them, the source said.
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The finance firm also did not execute the cancellation of the memorandum of deposit of title deeds and failed to return the original documents.
Murugesan and Prabhakaran filed a petition before the district consumer disputes redressal commission. In its order, commission president R Thangavel and member P Marimuthu directed the finance firm to take steps to obtain a non-traceable certificate from the concerned police station for the purpose of reconstructing the missing original documents and obtaining certified copies of the same.
The commission also directed the finance firm to initiate the cancellation of the memorandum of deposit of title deeds and pay a compensation of 10 lakh, along with 5,000 towards the cost of legal proceedings, to the complainants.
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