Google to discontinue Play gift cards and prepaid balance in Malaysia from June 15
Google will no longer offer Google Play gift cards and prepaid balance to users in Malaysia, effective June 15.
"You have until January 31 2026 to use any existing Play gift cards or prepaid Play balance, as they will expire and become unusable after this date," the company said in an announcement on Google Play.
Users with unredeemed gift cards are also urged to spend the value by purchasing apps, games, movies or e-books on the Google Play store.
If the remaining Play balance is not enough to cover the full cost of the item purchase, users can combine it with other payment methods such as via debit/credit card payment or e-wallet.
To check remaining Play balance and the amount that will expire, users can go to account, tap 'Payments and subscriptions' then tap 'Payment method'.
Google Play gift cards were first introduced in Malaysia in 2018, available in denominations of RM50, RM100, and RM200. Users can find these cards at selected convenience stores.
Prior to Malaysia, the company earlier announced that it has stopped offering Google Play gift cards in other countries including Thailand (since 2021) and Japan (since 2023). As of Feb 1, Play gift card balance have expired for users in Singapore.
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