Chelsea fan chaos as thousands stuck outside Stamford Bridge with ‘no one's tickets working'
Fans were warned to arrive early as Stamford Bridge "beds in" the new ticketing method ahead of their Premier League opener against Crystal Palace.
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Fans have been forced to go to the ticket office in an effort to fix their e-ticket issues
Credit: X formerly Twitter / @connfc_
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The chaos was caused by Chelsea's new in-app ticketing system
Credit: X formerly Twitter / @connfc_
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Queues snake round the stadium as thousands of fans line up for the ticket office
Credit: X formerly Twitter / @connfc_
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The club encouraged fans to arrive early as they introduce their new e-ticketing system
Credit: X formerly Twitter / @connfc_
The system has already been blasted an 'Absolute shambles' as Blues' fans wait outside the Bridge in the hopes of getting a glimpse of a 'Special unveiling' at 1pm.
Presenter and Chelsea fan Olivia Buzaglo took to X to blast the club for their handling of ticketing.
"No one's tickets are working," she said before branding the situation an "Absolute shambles to say the least."
One supporter who paid as much as £230 for a ticket has been told his ticket is invalid, and remains outside the ground as the club look to resolve the issue.
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Chelsea incentivised fans to arrive early for the game, seemingly in anticipation that the new system at Stamford Bridge might have some teething problems.
Dan Finkelstein, who sits on the club's board of directors, said in an X post on Thursday: "New digital ticketing for Chelsea, a big step forward.
"But can I advise getting to the Bridge early on Sunday? Just to give us the best chance as the system beds in."
The club also offered 50% off of drinks to anyone who arrived between 12pm-1pm, with the turnstiles open since 12:30pm.
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Fans outside the ground told SunSport that the app would not load as they got to the gates to show their tickets, and those whose app would load would then face their tickets disappearing before entry.
One frustrated fan uploaded pictures of the chaos and tagged the club on X, saying: "All the fans struggling to get in for the game. Do better."
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