Major Bunnings, Flybuys move to help lower the cost of your shop: 'Instant cash'

Yahoo

19 hours ago

People shopping at Bunnings could knock a few dollars off their bills after a huge change in the way Flybuys points now work. The new system was trialled at several stores in Western Australia, and it was such a success that it's being rolled out nationwide from today.
The loyalty program will allow shoppers to redeem their points at Bunnings stores across the country to give them "instant cash". Deidre Boyle, Flybuys' chief member experience officer, hoped customers would enjoy the new flexibility around using their points.
'Being able to walk into a Bunnings store and use your points on the spot, without needing to plan ahead, is a real game-changer," she said.
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She said the feedback from the WA trial was "overwhelmingly positive", so they didn't want to waste any time bringing it to the rest of the country.
Bunnings and Flybuys found that 87 per cent of people who tested the new system found it was easy to use, while 63 per cent said they would shop at the hardware store again if they could use their points.
The trial was modelled on a similar system rolled out to Coles, First Choice Liquor Market, and Liquorland, where customers can reduce $10 from their shop by redeeming their points in-store.
Previously, you could use your Flybuys points to purchase a Bunnings gift card, but now the process is much more streamlined.How does the new Bunnings and Flybuys system work?
If you have 2,000 Flybuys points, that's equivalent to $10 that you can knock off your bill.
When you're at the checkout from today at Bunnings, there will be a section that allows you to pay for your shop with points, cash, card, or a combination.
You just need to scan your Flybuys code, and the bill has to be at least $10 or more.
Members can choose from set increments at the checkout for how many points they want to use.
It starts at $10 per transaction and goes all the way up to $200 off.
Redemption of more than $100 worth of points or multiple redemptions per day will require you to use a one-time code on the Flybuys app.
'At Bunnings, we are always looking for new ways to deliver more value to our customers. By strengthening our partnership with Flybuys, we aim to make their shopping experience easier, more flexible and more rewarding," Rachael McVitty, Bunnings' chief customer officer, said.
You can earn Flybuys points when you shop at Bunnings, with every dollar spent equivalent to one point.
However, points are not awarded for gift card purchases, donations, services or delivery charges.Sign in to access your portfolio