Mercantil Banco picks Galileo for digital banking
Galileo Financial Technologies, SoFi Technologies, Inc.'s Technology Platform (NASDAQ: SOFI), today announced a partnership with Mercantil Banco, S.A. to spearhead a new era of digital banking.
0
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
By leveraging Galileo's cutting-edge Cyberbank Digital platform, Mercantil Banco will accelerate product innovation, elevate customer experiences, and introduce a suite of next-generation service offerings.
This collaboration will transform how Mercantil Banco connects with its customers by delivering a secure and flexible digital banking experience through Cyberbank Digital. The platform allows Mercantil to offer personalized, mobile-ready services that improve customer satisfaction and streamline operations. Its adaptable design lets the bank quickly evolve without major system overhauls—helping it stay competitive in a fast-moving market.
'We are incredibly excited to announce this partnership with Mercantil Banco," said Derek White, CEO of Galileo Financial Technologies. "Our mission is to transform digital banking and revolutionize customer experience. With Cyberbank Digital, Mercantil Banco will be able to offer cutting-edge services that meet the needs of its customers in an ever-evolving digital environment."
"This agreement not only strengthens our presence in Latin America, but also solidifies our position in Panama, where Mercantil Banco becomes our fourth client. We are committed to providing exceptional support and fostering a collaborative environment that drives innovation and efficiency at Mercantil Banco," said Lily Mendia, Galileo's Head of Global Banking Sales, Latin America and the Caribbean.
The announcement marks the beginning of a strategic partnership to develop and roll out the next generation of Mercantil Banco's consumer and corporate offerings, based on a shared commitment to innovation, deep levels of personalization, and enhanced customer experience.
Elsy Herrera, Vice President of Technology and Digital Transformation at Mercantil Banco, added: "We chose Galileo for their proven track record, robust platform and the flexibility that Cyberbank Digital offers. The ability to leverage the product, while also having the extensibility to continuously innovate, was a decisive factor. We are confident that this platform will significantly improve our customers' experience, allow us to quickly adapt to market needs and offer a superior digital banking experience."
This long-term partnership also ensures ongoing support, constant innovation, and the flexibility to adapt as market needs evolve, positioning the bank to deliver superior services and drive sustainable growth.
"This agreement is a testament to our commitment to innovation and excellence in digital banking. We are proud to work with Mercantil Banco to transform its digital presence,' added Leo Andres, Sales Director for the Southern Cone at Galileo Financial Technologies.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Reuters
4 hours ago
- Reuters
Starbucks accelerates new staffing model to all North American stores
June 10 (Reuters) - Starbucks (SBUX.O), opens new tab CEO Brian Niccol told Reuters on Tuesday that he would accelerate the rollout of the coffeehouse chain's new staffing and service model, aiming for all 18,000 North American stores by summer's end, rather than the initial plan for just a third of U.S. stores by year-end. Niccol says the model is a foundational element of his turnaround strategy for the company, as he bets on an improved in-store customer experience to reclaim the sales growth that has eluded Starbucks in recent quarters. Niccol said early tests of the model have sped up service times and grown sales, without providing specifics. 'We've learned, and now we know what we need to do, so let's scale it,' he told Reuters at the company's three-day leadership summit in Las Vegas on Tuesday. The Green Apron model includes in-store technology to more efficiently sequence orders, as well as a dedicated barista for drive-through orders. Starbucks rolled out the service changes to 700 stores initially. During the company's April 29 quarterly earnings call, Niccol said it would be introduced in a third of U.S. stores by year-end. Niccol took over as Starbucks CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience and away from a reliance on mobile and to-go orders, in what the company calls "Back to Starbucks.' The goal is to get baristas to get customers their orders in four minutes or less. He did not share any financial figures about the cost of the Green Apron model's deployment, but said the company would host an investor day in 2026. The Las Vegas summit, the company's first since 2019, is hosting more than 14,000 managers and other company leaders. Analysts and investors have wondered how long Niccol will need to turn the company around. Shares have gained 11% over the last five years, compared with an 88% rise in the broad-market S&P 500. TD Cowen recently downgraded its rating of Starbucks to "hold" from "buy", saying in part that it believed Niccol's turnaround would take longer than expected to deliver results. Niccol said the transition will take time. Starbucks has not issued annual guidance, and Niccol told investors in an earnings call earlier this year that earnings-per-share 'shouldn't be used as a measure of our success' at this stage, instead pointing to in-store metrics like average wait times for orders. He said the transition's effect on earnings would be temporary. On Tuesday, he emphasized his goal isn't to achieve short-term performance solely through cost reduction. As Starbucks increases investments in its labor and elsewhere, Niccol said he would be "ruthless" in cutting expenses not related to the company's turnaround. 'We have to be critical of where we're spending if it's not driving toward the Back to Starbucks strategy and growth programs.'
Reuters
7 hours ago
- Reuters
China is only 3-6 months behind US in AI, Trump official says
WASHINGTON, June 10 (Reuters) - China is three to six months behind the United States in artificial intelligence, White house AI and crypto czar David Sacks said Tuesday at an event in Washington, warning that excess U.S. AI regulation could damage American innovation in the industry. "China is not years and years behind us in AI. Maybe they're 3-6 months,' said Sacks, speaking at the AWS summit in Washington. "It's a very close race."
Finextra
8 hours ago
- Finextra
Yuno selects London as European headquarters
Yuno, a leading global financial services orchestration platform, today announced it will be opening an office in London to serve as its official European headquarters. 0 The announcement, made during London Tech Week 2025, marks a significant milestone in Yuno's international expansion and reinforces the company's commitment to serving its growing base of global merchants and partners from the heart of Europe's fintech capital. Yuno's choice of London as its European HQ is driven by several strategic factors: Global Fintech Hub: London's status as a world-leading center for finance, payments, and fintech innovation made it a natural choice for Yuno's European headquarters. The UK capital has attracted tens of billions in fintech investment in recent years, second only to Silicon Valley, and is home to a vibrant ecosystem of banks, startups, and nearly half of Europe's fintech 'unicorn' companies. Talent and Regulatory Support: The city offers access to a world-class pool of fintech talent and a progressive regulatory environment. Yuno will also benefit from the UK's supportive framework - from the Financial Conduct Authority's innovation sandbox to open banking initiatives - which foster fintech growth and innovation. Proximity to Clients and Partners: Establishing a base in London places Yuno close to many multinational merchants, financial institutions, fintech partners, and prospective clients, enabling them to more easily collaborate. Springboard for European Growth: London will serve as a strategic springboard for Yuno's expansion across Europe. The new office will coordinate regional growth efforts, allowing Yuno to tailor its payment solutions to European market needs and swiftly scale its presence in key markets across EMEA. This move comes as part of Yuno's broader international expansion strategy. Over the past year, the company has grown rapidly beyond its Latin American roots, launching in key Asian markets and other regions to meet rising demand for its platform. The company already supports leading global clients - including McDonald's, inDrive, Rappi, among others - processing transactions across more than 80 countries worldwide. Juan Pablo Ortega, Co-Founder and CEO of YUNO, said: 'London is at the heart of the global fintech revolution, so we are thrilled to make it our European home. By opening an office in London, we'll be able to work more closely with our European merchants and partners, recruit from a world-class talent pool, and innovate alongside the UK's vibrant fintech community. This city offers the perfect blend of financial heritage and forward-looking tech culture. Establishing our regional headquarters here is a key step in Yuno's mission to unify payments worldwide, and it positions us to accelerate our growth across Europe while continuing to deliver cutting-edge payment solutions to our clients.' UK Secretary of State for Science, Innovation and Technology, Peter Kyle, said: 'London is the world's financial capital, and Yuno setting down roots here is a major boost to the city. Such an innovative, creative and forward-looking business basing its European HQ here will only add to the UK's already-thriving fintech community. 'Fintech is so much more than a buzzword. It's how we ensure financial services are fit for the 21st century, and ensure that people right across the economy can get on with business at the fast pace which today's world demands. When our fintech sector succeeds, it means traditional businesses do too - and that leads to the growth and job creation that are at the heart of the Government's Plan for Change.' Yuno is already recruiting for roles in its London office across engineering, sales, and partnerships, aiming to build a diverse team that will drive its European operations. The company also intends to collaborate with UK fintech initiatives and industry groups - leveraging events like London Tech Week, innovation hubs, and sandbox programs - to share expertise and support the broader community. By planting roots in London, Yuno is positioning itself to both contribute to and benefit from the city's dynamic fintech scene, furthering innovation in digital payments.
