
Poorly designed workplaces cost the UK economy £71bn a year
A survey of 3,000 employees across the UK from the facilities and security company said that UK employees lost 68 minutes each week to tasks such as finding a room with good internet access for a meeting.
Slow lifts and a lack of space for collaboration were also draining workplace productivity, the company said. Scaled across the workforce, Mitie said the time wasted by such poorly designed infrastructure amounted to a weekly salary cost of £485.2 million to employers. Over a year, this figure could reach £71.4 billion.
Fifty-one per cent of respondents said a poorly maintained workplace was a top cause of their job dissatisfaction, while 88 per cent said a safe working environment contributed to their job satisfaction.
Eighty-nine per cent of workers who were satisfied with their workplace were also satisfied with their employer. In contrast, 23 per cent of those who were dissatisfied with their workplace environment were satisfied with their employer.
'Currently, across the UK, there are a number of friction points within office environments that adversely impact employee satisfaction, which directly impacts productivity,' Mark Caskey, the managing director of projects at Mitie, said.
'But all is not lost, some are within the employer's control: for example, ensuring that the right spaces for the right tasks are readily available, from collaborative through to quiet spaces, and that any tech is in full working order.'
According to the research, recreational amenities were less popular than commonly thought. Twenty-nine per cent of respondents said that recreational amenities such as gyms and social breakout areas contributed to their overall satisfaction.
'When workplaces are designed with people in mind and managed effectively, they become powerful enablers of collaboration and transformation, high in both productivity and satisfaction,' Caskey said.
'People want to spend more time in them. People thrive and communities benefit, leading to a workforce that ultimately helps the economy gain critical momentum.'
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