30-04-2025
Dubai Launches Best Government Practices Series to Drive Innovation and Future-Readiness
Dubai kicked off the 2025 Government Best Practices Series today, uniting local and international leaders to accelerate innovation, service excellence, and future-readiness across its public sector.
Organised by the General Secretariat of The Executive Council of Dubai, the event gathers experts and senior officials to share successful strategies in digital transformation, institutional learning, and agile governance. It showcases leading practices recognised by the Dubai Government Excellence Programme and the Hamdan bin Mohammed Programme for Government Services.
Abdulla Mohammed Al Basti, Secretary-General of The Executive Council, said the initiative reflects the leadership's vision of building a proactive and human-centred government. 'People remain at the centre of every policy, initiative, and service,'
he noted, reaffirming Dubai's push for globally benchmarked public service standards.
Day one featured sessions led by government entities including Dubai Police, RTA, Civil Defence, and Public Prosecution, focusing on AI-driven service delivery, innovation, and human capital development. The City Makers initiative led the main panel on collaborative service design, recognising standout efforts under the Executive Benchmarking Programme.
Nine government initiatives were spotlighted, such as Dubai Customs' 'Advance Ruling,' Digital Dubai's 'City Tribe Ecosystem,' and DEWA's 'High Electricity Consumption Alerts'—highlighting a culture of data-driven and sustainable governance.
The series continues Wednesday with sessions on smart government integration, institutional resilience, and AI leadership, featuring contributions from Dubai Municipality, Dubai Airports, and the Dubai Future Foundation.
The closing panel, 'Partners in Leadership,' will underline the city's ongoing commitment to collaborative excellence, bringing together voices from Dubai Culture and the General Directorate of Identity and Foreigners Affairs.
News Source: Emirates News Agency
