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RealPage Unveils Next-Generation AI Workforce at RealWorld 2025
RealPage Unveils Next-Generation AI Workforce at RealWorld 2025

Business Wire

time4 days ago

  • Business
  • Business Wire

RealPage Unveils Next-Generation AI Workforce at RealWorld 2025

LAS VEGAS & RICHARDSON, Texas--(BUSINESS WIRE)--RealPage™, the leading global provider of AI-enabled software platforms to the real estate industry, this week unveiled the Lumina AI Workforce at RealWorld 2025, the premier event for multifamily innovation and leadership. With nearly 1,500 industry professionals in attendance, RealPage introduced a future shaped by agentic AI, where intelligent automation and human collaboration work together to elevate resident experiences, improve operational efficiency, and drive scalable growth across the multifamily industry. At the center of that vision is the Lumina AI Workforce, the multifamily industry's first agentic AI platform. Introduced in June 2025, the Lumina AI Workforce marks a decisive shift away from fragmented tools and task-based automation toward an orchestrated network of intelligent agents that act, learn, and collaborate across multifamily domains. These AI agents operate in sync with human teams, handling repetitive tasks, coordinating workflows, and surfacing actionable insights, so property staff can stay focused on strategic, high-impact work. 'AI's real promise lies in how it reshapes the human experience of work,' said Dana Jones, RealPage CEO and President. 'It's about removing daily barriers, reducing burnout, and giving teams the bandwidth to show up with energy and purpose to focus on what matters most – delivering exceptional experiences for their residents.' Meet the Lumina AI Workforce: Five Specialized Agents, One Coordinated Force On the RealWorld mainstage, RealPage introduced the first five Lumina AI Agents, each specialized in a core multifamily domain, yet built to collaborate seamlessly and drive results together: AI Leasing Agent: Connects with prospects, answers their questions, and helps guide them from first contact to signed lease. AI Resident Agent: Keeps residents informed, engaged, and supported - helping boost satisfaction and retention. AI Operations Agent: Handles the day-to-day details of running a property, like move-ins, renewals, audits, and reporting. AI Facilities Agent: Quickly responds to maintenance needs, schedules inspections, and keeps repairs on track with staff and vendors. AI Finance Agent: Takes care of routine finance tasks like coding invoices, catching errors, reconciling accounts, and sending reports. Attendees experienced these agents firsthand through immersive demos and hands-on product sessions in the RealExpo Innovation Hall. Because they're built directly into familiar platforms like OneSite, Knock, and LOFT, the agents feel intuitive from the start – yet deliver outsized impact by working together, sharing intelligence, and driving performance across the operation. RealPage and OpenAI Share a Vision for Responsible AI in Multifamily RealWorld 2025 also featured a forward-looking discussion between RealPage and OpenAI, moderated by Emmy-winning journalist David Pogue. The conversation explored how agentic AI is shaping the future of multifamily housing, with a focus on affordability, accessibility, and responsible implementation. Together, RealPage and OpenAI emphasized their shared commitment to building AI that is secure, compliant, and grounded in trust. 'AI can only deliver real value when it's built on a foundation of trust,' said Lance French, RealPage Chief Information Officer. 'That's why we've embedded security, governance, and compliance into every layer of the Lumina AI Data Platform. From day one, we designed it to meet the highest standards for data protection and operational integrity, because our customers deserve AI that's not only powerful, but also accountable.' A Platform Built for What's Next The Lumina AI Workforce is powered by the Lumina AI Data Platform, RealPage's multi-year investment in secure, scalable, and deeply integrated AI infrastructure. This foundation ensures AI is not a bolt-on, but a core capability embedded across the RealPage ecosystem. From keynote insights to live product experiences, RealWorld 2025 made it clear that AI is redefining what's possible, and that RealPage is leading the industry to embrace what's next. About RealPage, Inc.: RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. The company offers the multifamily industry's first agentic AI platform, Lumina AI™ Workforce, with a coordinated network of intelligent AI agents that work across leasing, operations, facilities, finance and resident engagement. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the Thoma Bravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation to serve more than 24 million rental units from offices in North America, Europe and Asia. In 2024-2025, RealPage has been recognized as one of America's Best Employers by Forbes, one of America's Best Employers for Women by Forbes, one of America's Greatest Workplaces for Women by Newsweek, one of America's Greatest Workplaces for Parents and Families by Newsweek, and has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S. RealPage's resident experience platform, LOFT, earned gold in the TITAN Innovation Awards.

RealPage Propels Multifamily Industry Forward with the Lumina AI Workforce at Apartmentalize 2025
RealPage Propels Multifamily Industry Forward with the Lumina AI Workforce at Apartmentalize 2025

Yahoo

time09-06-2025

  • Business
  • Yahoo

RealPage Propels Multifamily Industry Forward with the Lumina AI Workforce at Apartmentalize 2025

RealPage and OpenAI join forces to launch AI-driven innovation across the multifamily lifecycle LAS VEGAS & RICHARDSON, Texas, June 09, 2025--(BUSINESS WIRE)--RealPage®, a global leader in software and data analytics for the real estate industry, today unveiled the Lumina™ AI Workforce, the multifamily sector's first agentic AI platform. Advancing beyond traditional automation and chatbots, the Lumina AI Workforce replaces fragmented tools with a coordinated network of intelligent AI agents that work across leasing, operations, facilities, finance, and resident engagement. These agents collaborate autonomously while partnering with their human teams, handling routine tasks and surfacing real-time insights so staff can focus on higher-value work. The result is a fully reimagined operating model, where speed, intelligence, and service converge to transform the future of multifamily living. The Lumina AI Workforce is powered by the Lumina AI Data Platform, which provides the intelligence, context and orchestration layer that brings every agent and workflow together. Unlike point solutions, Lumina AI Agents are fully embedded into existing RealPage systems, creating a single, coordinated network that can operate deeper and broader across the property lifecycle. This allows agents to surface resident insights, anticipate needs, and determine the right time and channel to engage. The entire system is governed by a robust AI governance framework designed to ensure transparency, accountability and responsible AI use at every level of deployment. This platform offers a new blueprint for how the multifamily industry will harness the power of a hybrid workforce where AI agents handle repetitive, time-consuming tasks, enabling humans to focus on strategic decisions and high-value resident relationships. By working together, they amplify human potential, simplify daily operations and drive meaningful gains in efficiency, responsiveness, and NOI. Central to this vision is a groundbreaking collaboration with industry leader, OpenAI, aimed at accelerating development of advanced agentic AI capabilities tailored specifically for multifamily. At Apartmentalize 2025, powered by National Apartment Association (NAA), RealPage will preview the Lumina AI Workforce, showcasing how decades of applied AI experience are converging with cutting-edge advancements to shape the future of property performance. RealPage and OpenAI: Shaping the Future of Multifamily AI As part of RealPage's mission to drive the next era of innovation in multifamily, RealPage has entered into a strategic collaboration with OpenAI to power an advanced Agentic AI framework purpose-built for real estate operations. This collaboration combines early access to OpenAI's advancements in large language models (LLMs), reasoning, and multi-agent coordination with RealPage's deep domain expertise and decades of multifamily-focused AI innovation to power Lumina AI and transforms AI from a series of isolated tools into an interactive workforce that enhances human teams, elevates resident experiences, and delivers measurable NOI growth across the property lifecycle. "This collaboration with OpenAI marks a defining moment for the future of multifamily," said Dana Jones, RealPage CEO and President. "We've laid the groundwork for AI in multifamily, and now we're entering a new era, one where intelligent agents work in harmony to transform how properties operate, how teams perform and how residents experience superior living." "We're pleased to support efforts to bring agents to the real estate sector in collaboration with RealPage," said James Dyett, head of enterprise and strategic sales at OpenAI. RealPage is on Full Display at NAA RealPage will showcase its fully connected property management ecosystem, where AI, automation, and data come together to drive smarter operations and stronger performance across the property lifecycle. Attendees will be able to see how RealPage transforms operations from disconnected tasks into intelligent, integrated systems that drive portfolio-wide value for owners and operators. Integrated Front Office: See how Knock® CRM, G5® Marketing, and AI Leasing Agents combine to create a seamless, AI-powered prospect-to-resident journey, boosting conversions, reducing workload, and elevating the renter experience. LOFT Resident Experience: Discover how LOFT™ creates a single, mobile-first hub for residents to manage leasing, payments, maintenance, and renewals, while loyalty rewards, flexible payments, and marketplace services drive satisfaction and retention. OneSite Unified Operations: Explore how OneSite® automates leasing, maintenance, and financial workflows across properties, to simplify workflows and empower property teams. Connected Living, Utilities & Spend: Discover how Smart Building, Utility Management, and Source-to-Pay solutions extend platform intelligence into the physical environment - enhancing efficiency, driving cost control, and powering NOI growth. Portfolio Analytics & Insights: Learn how RealPage Business Intelligence delivers 360-degree insights, role-based dashboards, and performance benchmarks that inform decisions at every level, from on-site to executive. As part of RealPage's premier partner sponsorship, the company will also be introducing award-winning podcaster and author, Jay Shetty, best known for his On Purpose platforms at Wednesday's session. RealPage is also hosting the premier and closing party during NAA at Resorts World in The District. For more information on Lumina AI, visit About RealPage, Inc.: RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America's Best Employers by Forbes and America's Best Employers for Women by Forbes and one of America's Greatest Workplaces for Women by Newsweek. Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the Thoma Bravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S. For more information, visit RealPage. View source version on Contacts Media ContactJennifer BowcockSenior Vice President, Communications and 408-768-8221

Lofty Unveils AI Copilot to Help Real Estate Professionals Streamline Daily Business Operations
Lofty Unveils AI Copilot to Help Real Estate Professionals Streamline Daily Business Operations

Associated Press

time05-03-2025

  • Business
  • Associated Press

Lofty Unveils AI Copilot to Help Real Estate Professionals Streamline Daily Business Operations

PHOENIX, March 05, 2025 (GLOBE NEWSWIRE) -- Award-winning real estate technology innovator, Lofty today announced the company's latest AI Innovation, Lofty AI Copilot. The new offering is designed to eliminate the guess work – and the grind – of managing and converting leads, ensuring agents have time to spend on high-value tasks that will drive the most appointments and transactions. Relied on by some of the most forward-thinking enterprises, brokerages, and agents in the industry, Lofty continues to prioritize practical AI innovations that fit into agent workflows, support brokerage operations, and make running a real estate business easier. To learn more about Lofty AI Copilot and how you can put your business growth functions on autopilot, visit Lofty AI Copilot is architected to help agents be more efficient and productive. By working 24x7, Copilot helps agents streamline daily business operations and maximize productivity by identifying the best opportunities to pursue and prioritizing high-value tasks. The AI tool not only makes working in Lofty easier and less time-consuming, but optimizes every decision made and every action taken to drive the highest volume of transactions with the least amount of effort. 'Lofty AI Copilot is a next level game changer! It's reading my emails and adding tasks and appointments for me in my calendar and sending follow up communications to the client as well. I'm excited to see what else this powerful tool can do,' noted Tameka Ross of Liv Real Estate. Lofty AI Copilot is comprised of three specialized AI 'workers' that include: Navigator – Optimizes user interactions and the overall Lofty experience. Provides insights, recommendations, next steps, anywhere in the platform where a user needs direction. IT also performs and manages a variety of tasks including list filters, communications, and priorities. Copywriter – Creates high-quality content for email and text communications, SEO, blogs, landing pages and more. TechXpert – Provides a conduit to all things Lofty technical support such as product inquiries, billing, customer support, lead imports, and account management. Lofty AI Copilot, available today, is part of Lofty's new and improved framework for delivering AI capabilities in the Lofty platform. Dubbed Lofty AI Workforce, these enhancements feature specialized AI agents to assist with platform navigation, marketing, social media, listing promotion, lead management, and more. The result is that customers can choose where and how to apply AI to their business and do so at their own pace. 'With the industry's most comprehensive suite of AI capabilities, our platform offers real estate professionals the flexibility and scalability they need to apply AI in the specific areas of their business where they can reap the most return,' noted Henry Li, Chief Technology Officer at Lofty. 'In the coming months, we will release three additional AI agents to complement Lofty AI Copilot. Collectively, these tools will underscore our commitment to helping those in the real estate industry optimize their efforts to grow as they look to drive the highest volume of transactions with the least amount of friction.' To learn more about how Lofty's unmatched AI capabilities can help your business grow, visit About Lofty Inc. Lofty Inc. (formerly Chime Technologies) provides an AI-powered platform that helps real estate professionals increase their productivity and accelerate business growth. Featuring award-winning technology, the Lofty platform is designed to optimize every step of the real estate journey, from search to settlement. By leveraging one unified hub, customers can automate marketing programs, streamline the sales process, and maximize collaboration between agents empowering them to spend more time building relationships and their business. Headquartered in Phoenix, Arizona, Lofty operates as a US subsidiary of Moatable, Inc. (OTCPK: MTBLY). For more information, visit

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