Latest news with #APIM
Yahoo
11-07-2025
- Automotive
- Yahoo
Ford recalls 200K vehicles for backup camera display fault
This story was originally published on Automotive Dive. To receive daily news and insights, subscribe to our free daily Automotive Dive newsletter. Ford Motor Co. has recalled 200,000 vehicles for backup camera display issues, including a blank screen or image retention after shifting out of reverse, according to the National Highway Traffic Safety Administration. The recalled Ford models include the Transit Connect, F-150, Explorer, Bronco Sport, Maverick Ranger, Mustang, Expedition, EcoSport, Escape Fusion Edge, F-250 Super Duty and Corsair. Lincoln models include the Continental, Navigator, Nautilus and Aviator. The model year range of each vehicle varies, but all are between 2018 and 2024. Dealers will update the rearview camera software on the vehicles, free of charge. Owner notification letters are expected to be mailed starting July 28. The backup camera fault can reduce the driver's view of their surroundings when backing up, increasing the risk of a crash. The report also cites the elevated safety risk due to driver distraction if the camera image remains frozen on the display after shifting out of reverse. According to the recall report, an error in the SYNC 3 software for the infotainment system can cause 'system instability concerns and/or a failure to preserve certain settings across ignition cycles,' which may cause the camera display issues. The fault may cause interference with the vehicles' software log file compression routines, which can use up all of the free memory space of the SYNC Accessory Protocol Interface Module (APIM), the report states. Once all of the module's memory is consumed, the system is no longer able to write new files to the APIM, leading to the camera display faults. Other non-safety related symptoms may also be noticed by customers, including incorrect language settings and/or potential inability to receive software updates. The NHTSA's Office of Defect Investigations notified Ford on Jan. 17 it had received several vehicle owner questionnaires alleging rear-view camera image display problems on 2021-2023 Bronco Sport models. On March 27, the issue was escalated to Ford's Critical Concern Review Group for further review. From April through May, Ford's CCRG reviewed warranty data for all rearview camera system components of the vehicles. The investigation identified an increase in rearview camera image complaints for vehicles produced from March 2023 through November 2023. These production dates coincided with the introduction of a specific SYNC 3 software release, according to the recall report. Ford also reviewed the vehicle owner questionnaires received by the NHTSA, as well as service records related to camera display issues. The investigation discovered that most of these vehicles were successfully repaired with a previous SYNC 3 software update, leading Ford's investigators to suspect that the prior software release was the root cause. A SYNC 3 software update was introduced into production in December 2023 and to the field in August 2024 as part of a customer satisfaction field service action issued on July 22, 2024, to update SYNC software in Ford vehicles. This update corrected the display issues in the vehicles that received it. Ford's In-Vehicle Infotainment team replicated the condition through its own tests, leading the automaker to approve the recall on June 20. The company estimates that almost all of the recalled vehicles have the faulty software. Ford is aware of 1,326 warranty claims potentially related to this condition received between June 2023 and May 2025, which also includes claims that were previously repaired under its customer satisfaction field service action launched in July 2024. Customers will be instructed to take their vehicle to a Ford or Lincoln dealer to have a SYNC 3 software flash update performed. Ford has now issued 88 recalls since Jan. 1, extending to over 4.4 million vehicles, according to NHTSA data. It's the highest number of recalls of any automaker. In June alone, the automaker issued 20 separate recalls for over 868,000 vehicles. In May, Ford issued a recall for over 1 million vehicles for similar backup camera display issues, which was also related to APIM software. Among the recalled models were the 2021-2024 Bronco, Ranger and Expedition and F-Series pickups. A second recall was also issued in May for 160,000 Ford Super Duty pickups and SUVs, which was also for backup camera display faults due to faulty printed circuit board connectors. Recommended Reading Ford recalls over 300K Explorer, Aviator SUVs for binding second-row seat switches Sign in to access your portfolio
Yahoo
03-06-2025
- Automotive
- Yahoo
Ford recalls over 1M vehicles for defective backup camera software
This story was originally published on Automotive Dive. To receive daily news and insights, subscribe to our free daily Automotive Dive newsletter. Ford Motor Co. has recalled over 1 million vehicles over faulty backup camera software that may cause the infotainment screen to freeze, be delayed or black out when the vehicle is shifted into reverse, according to the National Highway Traffic Safety Administration. The recall includes various 2021-2024 model year vehicles, including the Bronco, Ranger and Expedition SUVs, F-Series pickups (including Heavy Duty versions), the Edge, Escape and Lincoln MKX crossovers, and Mustang and Mach-E models. Dealers will update the accessory protocol interface module (APIM) software to remedy the condition on some models, while other vehicles will receive the fix via an over-the-air update, according to the recall report. The repairs will be free and owner notifications letters are expected to be mailed June 16. The NHTSA notified Ford of the problem on Jan. 17, after receiving rearview camera complaints from customers driving 2021-2023 Ford F-150 pickup models. The agency provided the company with 37 vehicle owner questionnaires (VOQs) related to backup camera display issues. Ford's Automotive Safety Office reviewed the VOQs and found 15 reports of the issue, with 18 related to APIM software and four others which alleged an intermittent or persistent loss of the rearview camera image that were 'not categorized,' according to the NHTSA. Though further investigation by Ford's Critical Concern Review Group (CCRG) between February and April, engineers reproduced the camera failure and traced it to specific SYNC4 software versions installed in the vehicles. Between April 2 and May 1, Ford's CCRG reviewed service records and OTA software data to determine if other versions of its SYNC software could lead to backup camera issues. However, its investigation determined that only vehicles equipped with SYNC4 software versions 1.7 through 1.9 experienced camera issues. All of the recalled vehicles are suspected of having these software versions. Ford's investigators also identified 232 warranty claims of backup camera faults in the North America market, leading Ford's Field Review Committee to approve the recall on May 2. According to the NHTSA recall report, the problem is described as an 'improper operational sequencing within the wireless communication subsystem of the SYNC software,' which may cause unexpected system resets. If the backup camera system restarts while the vehicle is in reverse, the center infotainment screen may freeze, show a delayed image or black screen. The automaker is not aware of any injuries related to the backup camera fault, but is aware of one allegation of minor crash resulting in property damage, according to the NHTSA. In September 2024, Ford recalled 144K Maverick pickups equipped with Ford's Connected Touch Radio unit for backup camera display screens faults, which was also related to software. In April, Ford recalled another 160K vehicles to address rearview camera display failures caused by a loose circuit board connector. Ford was also fined $165 million by the NHTSA in November 2024 for responding too slowly to a September 2020 recall of 620,000 vehicles for backup camera faults. Like the latest recall, it included F-series pickup models and the Expedition, Mustang, Escape and Ranger. The automaker has now issued a total of 56 recalls since Jan. 1, which potentially extends to over 1.9 million vehicles, according to the NHTSA. Ford also issued 67 recalls in 2024, the second highest number behind Stellantis brand Chrysler, which had 72. Recommended Reading Ford recalls 25K F-Series Super Duty pickups over tailgate camera fault Sign in to access your portfolio
NDTV
29-05-2025
- Automotive
- NDTV
Ford Recalls Over 10 Lakh Vehicles; Here's Why?
Ford has issued a massive recall for its cars sold in the United States. This recalls over 10 lakh units sold in the country to address an issue with the backup camera. Based on the announcement, the center infotainment screen might display a frozen image. This is followed by a black screen when the car is reversing. If not fixed, this issue can increase the risk of a collision for the driver. The list of models in the recall includes models from the Ford and Lincoln brands. Here's a list. Model Years Affected Ford Bronco 2021-2024 Ford Edge 2021-2024 Ford Escape 2023-2024 Ford Expedition 2022-2024 Ford F-150 2021-2024 Ford Mustang 2024 Ford Mustang Mach-E 2021-2023 Ford Ranger 2024 Ford Super Duty 2023-2024 Ford Transit 2022-2025 Lincoln Corsair 2023-2024 Lincoln MKX 2021-2023 Lincoln Navigator 2022-2024 More than half of the cars covered in the recall are F-150 pickups, which are a well-liked model in the US market. This represents a total of 527,371 vehicles. The Ford Edge, which is no longer manufactured by the company, makes up 157,506 of those one million vehicles, followed by 136,968 Transit vans and 104,394 Bronco SUVs. Also Read: Dua Lipa Unveils Custom Porsche 911 GT3 RS At Monaco GP; Check Pics The recall notice from the National Highway Traffic Safety Administration says the underlying issue is a result of "Improper operational sequencing within the wireless communication subsystem of the SYNC software." Ford mentioned it is aware of one report of a minor crash connected to this issue. Nevertheless, it does not know of any injuries linked to the backup camera. Vehicle owners are expected to receive recall notifications by mid-June. It is to be noted that the American manufacturer initiated an investigation into the problem earlier this year and managed to pinpoint it to certain versions of the Sync 4 software's Accessory Protocol Interface Module (APIM). Ford vehicles that have over-the-air capabilities can receive the OTA update. Those without this feature will need to visit a dealer, where a service technician will carry out the software update. The solution will upgrade the APIM software to version 2.0 or newer.
Yahoo
28-05-2025
- Automotive
- Yahoo
Ford issues recall of more than 1 million vehicles
DEARBORN, Mich. (WSAV) — Ford Motor company is recalling over 1 million vehicles due to a software error effecting the rearview camera. According to the National Highway Traffic Safety Administration (NHTSA), the issue could cause the rearview camera image to delay, freeze or not display, reducing drivers' views behind the vehicle and increasing the risk of a crash. The recall affects a variety of vehicles made between 2021 and 2024, including Ford Broncos, F-150s, Mustangs and Lincoln Navigators. The NHTSA said dealers are expecte4d to update the accessory protocol interface module (APIM) software through an over-the-air update, free of charge. Letters notifying owners of the safety risk are expected to be mailed by June 16 followed by a second letter once the remedy is available. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
UPI
28-05-2025
- Automotive
- UPI
Ford recalls 1.075 million vehicles for rear camera software issue
Ford is recalling over a million vehicles for rearview camera issues that could increase the risk of crashes. The National Highway Traffic Safety Administration said the cameras could freeze or display no image. A software fix will remedy the issue but won't be available until third quarter of this year. File Photo by James Atoa/UPI | License Photo May 28 (UPI) -- Ford is recalling more than a million vehicles for rearview camera issues that could increase the risk of crashes. The National Highway Traffic Safety Administration said the cameras could present a frozen or missing rearview camera image. It potentially affects 1,075,299 Ford vehicles. "A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse," the NHTSA said in a statement. The fix is an accessory protocol interface module software update that won't be available until the third quarter of 2025. Ford said it is unaware of any recall-related injuries reported so far. But the company acknowledged in a document that "Ford is aware of one allegation of a minor crash resulting in property damage." Owners will be mailed recall notification letters June 16, 2025 and a second letter will go out once the software remedy is available. The APIM software update will be free and over-the-air. Affected models include certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. Owners of the recalled vehicles can call Ford at 1-866-436-7332. The recall number is 25S49. Owners can also contact NHTSA's hotline at 1-888-327-4286, 1-888-275-9171 or online at In November NHTSA levied a $165 million penalty against Ford for mishandling a 2020 recall for defective rear view cameras. It was the second-largest penalty NHTSA has imposed, exceeded only by the $1 billion against Takata for defective airbags.
