Latest news with #AbdullahMohammedKhorami
Zawya
25-02-2025
- Business
- Zawya
Etihad Salam Telecom Company and Cloud Solutions announce collaboration to accelerate innovation in Saudi healthcare sector
Riyadh, Saudi Arabia: Etihad Salam Telecom Company, a leading provider of telecommunications services in Saudi Arabia, today announced a collaboration with Cloud Solutions at LEAP 2025. This strategic partnership underscores a shared vision to redefine the digital healthcare landscape, delivering transformative solutions that meet the evolving needs of healthcare providers and patients across the Kingdom, significantly advancing the digital transformation of the kingdom's health sector for both private and public entities. Digital healthcare is reshaping the future of medicine in Saudi Arabia by transforming healthcare accessibility and efficiency as part of Vision 2030. These advancements are expected to increase digital health users to over 16 million by 2029 in Saudi Arabia. Additionally, online doctor consultations continue to grow in popularity, with an estimated 1.3 million users in 2024 alone. To address these growing demands, Salam and Cloud Solutions are combining their expertise to create healthcare services that are efficient, patient-centric, and seamlessly integrated, indicating a substantial upsurge in the adoption of digital healthcare initiatives. Cloud Solutions goes beyond traditional IT solutions, offering comprehensive, end-to-end systems that empower patients with seamless access to their medical records anytime, anywhere. As the leading provider of Health Information Systems (HIS) in Saudi Arabia and the second largest in the Middle East, Cloud Solutions continues to set industry benchmarks. Through its expertise in cloud platforms, mobile applications, online payments, and integrated digital health records, Cloud Solutions ensures healthcare providers can optimize resources, reduce costs, and improve patient satisfaction. Salam's robust telecommunications infrastructure complements these capabilities, offering secure and reliable connectivity essential for modern healthcare services. Together, the two companies aim to harness their combined strengths to leverage AI-driven technologies in delivering next-generation healthcare solutions in Saudi Arabia, including telemedicine, patient tracking, and real-time data insights, thus meeting the evolving healthcare needs of the population. Abdullah Mohammed Khorami, Etihad Salam Telecom Company's Chief Business Office r, said: 'Our partnership with Cloud Solutions Company is in alignment with our commitment to driving human-inspired innovation. Together, we are setting a new standard for healthcare by empowering providers with digital solutions that are not only advanced but also intuitive and accessible, ensuring the highest levels of care for patients across the kingdom.' The collaboration is driven by a shared vision to evolve traditional healthcare delivery into a model that is more aligned with today's digital age, offering unprecedented access and convenience to healthcare providers and patients alike. By focusing on innovation and operational excellence, Salam and Cloud Solutions aim not only to enhance the operational efficiency of healthcare providers but also to significantly improve patient experience and outcomes, creating a resilient and accessible healthcare ecosystem. Eng. Abdulelah Al Mayman, CEO at Cloud Solutions, added: 'Our partnership with Etihad Salam Telecom Company represents a transformative step in the healthcare industry. By merging our innovative digital solutions with Etihad Salam Telecom Company's world-class telecommunications infrastructure, we're not only addressing the current demands of the healthcare sector but also anticipating and addressing future challenges. Together, we're building a more connected, accessible, and resilient healthcare system.' Etihad Salam Telecom Company and Cloud Solutions are committed to shaping a future where healthcare services are more accessible, reliable, and secure, ensuring the health sector's resilience and ability to meet the demands of the modern world. About Etihad Salam Telecom Company Etihad Salam Telecom Company is one of the leading national companies in Saudi Arabia's telecommunications and information technology sector. Recognized as the Kingdom's fastest-growing and most innovative telecom brand, Salam has operated one of the region's most established telecom networks since 2005. The company provides cutting-edge ICT solutions for businesses, government entities, and carriers locally and internationally, along with fixed and mobile services supporting Saudi Arabia's digital transformation. As a key enabler of Saudi Vision 2030, Salam offers advanced telecommunications, cloud computing, data centers, and digital infrastructure. Its subsidiaries, Salam Mobile Telecom Company and Technical Links Services (TLS) ensure the delivery of innovative solutions and seamless connectivity across the Kingdom. For more information, please visit: About Cloud Solutions Cloud Solutions is a premier digital transformation partner, specializing in innovative healthcare solutions that empower providers and patients alike. For over 15 years, Cloud Solutions has delivered tailored Health Information Systems, ERP solutions, and seamless integrations, making it the leading HIS provider in Saudi Arabia. The company's solutions improve resource utilization, reduce costs, and enhance patient experiences. From flagship greenfield projects to seamless integration with existing systems, Cloud Solutions provides comprehensive, end-to-end support. Trusted by government and private clients, Cloud Solutions continues to set the benchmark for excellence in healthcare innovation.
Zawya
15-02-2025
- Business
- Zawya
Etihad Salam Telecom Company partners with Genesys to transform customer experience across Saudi Arabia
Both companies have joined together to leverage a comprehensive telecommunications solution that combines advanced SIP trunk services and call center platforms, transforming customer experience through AI, automation, and cloud-based technologies. Riyadh, Saudi Arabia: Etihad Salam Telecom Company, a leading provider of telecommunications services in Saudi Arabia, and Genesys with the globally recognized call center solutions provider, announced a strategic partnership formalized at LEAP 2025. The partnership aims to address critical market needs and elevate customer experience through innovative solutions. Abdullah Mohammed Khorami, Chief Business Officer at Salam said: " Etihad Salam Telecom Company is excited to embark on this journey with Genesys, a partnership that we believe will redefine customer interactions and satisfaction in the telecom industry. Together, we aim to provide a seamless and people-centered mobile experience, incorporating AI, automation, and cloud-based technologies to transform the way businesses connect with their customers." Salam's SIP Trunk service, known for its cost-effectiveness and scalability, combined with Genesys's expertise in customer experience and its recent successful launch of its platform on Oracle Cloud Infrastructure (OCI) locally, will address consumers need for stable and reliable telecommunications infrastructure. Evren Aker,Director of partner sales - META at Genesys said: "Genesys is excited to partner with Salam, a company that truly understands the importance of connecting technology with human needs," said a high-ranking Genesys official. "We look forward to applying our expertise in customer experience to enhance Salam's robust telecom services, delivering unparalleled value to our mutual customers." Business partners of Salam can look forward to an advanced system that not only caters to their current needs but anticipates future demands, ensuring a scalable, efficient, and user-friendly customer service environment. This partnership marks a significant milestone in providing solutions that are not only technologically advanced but also foster human-centric connections, ensuring customer satisfaction and loyalty. -Ends- About Etihad Salam Telecom Company Etihad Salam Telecom Company Salam is a leading homegrown telecommunications company based in Saudi Arabia, and part of the Mawarid Media & Communications Group (MMCG) and Mawarid Holding Company recently recognized as the Kingdom's fastest growing and most innovative telecom brand. Salam has operated one of the region's most established telecom networks since 2005. It provides market-leading next-generation enterprise and wholesale ICT solutions for business, government, and local and international carrier and operator services, as well as fixed and mobile services that enhance the company's offerings in support of the digital transformation in the Kingdom of Saudi Arabia.
Tahawul Tech
13-02-2025
- Business
- Tahawul Tech
Etihad Salam Telecom Company and ServiceNow announce partnership to propel SME growth
Etihad Salam Telecom Company, a leading provider of telecommunications services in Saudi Arabia, and ServiceNow, the AI Platform for digital transformation, entered into a strategic cooperation at LEAP 2025. Etihad Salam Telecom Company, working together with ServiceNow, will leverage the power of the Now Platform to bundle and promote tailored solutions that address the unique needs of SMEs in line with Etihad Salam Telecom Company's 'Human-Inspired Business Focus' theme at LEAP 2025. With the sector witnessing a 60% year-on-year growth and the recent quarter seeing over 135,000 new SME registrations, the demand for agile business setups is soaring. Through this collaboration, Etihad Salam Telecom Company will provide the connectivity, managed services and application-based solutions required for an all-encompassing SME solution, while ServiceNow will offer its expertise in automating HR, administrative, and management processes. As a result, SMEs will experience maximised value by putting the essential services needed to initiate their operations into a single source, eliminating the need to juggle multiple systems. Cathy Mauzaize, President, Europe, Middle East and Africa (EMEA) at ServiceNow, said: 'We are thrilled to join forces with Etihad Salam Telecom Company, a company that shares our vision for driving digital transformation across the Kingdom. Our combined offerings will help businesses leapfrog the complexities of setting up digital operations, enabling a faster time to value. ' The platforms and solutions featured through this partnership are geared towards optimising various facets of business operations. With Incident Management, companies will be able to reducing the impact of any disruptions, quickly restoring operations. Meanwhile, Change Management is designed to foster high-velocity changes within the organisation, complete with thorough assessment of risk and clear communication strategies to ensure smooth transitions. Additionally, ServiceNow's HR Case & Knowledge Management system will enable businesses to standardize the documentation process and streamline the fulfilment of employee inquiries and requests, thereby boosting organisational efficiency and enhancing the service experience for employees. Abdullah Mohammed Khorami, Chief Business Officer at Etihad Salam Telecom Company said: 'Our partnership with ServiceNow represents a significant milestone in our journey to provide SMEs with solutions that are not just innovative but also intuitive and responsive to their evolving needs. ServiceNow's products bolster Etihad Salam Telecom Company's telecom services with agile application development and automated workflows, ensuring rapid and flexible deployment that aligns with the dynamic needs of SMEs. Together, we are setting a new standard for customer-centric service in the telecom industry, empowering SMEs to thrive in an increasingly competitive landscape.' Through this strategic cooperation, Etihad Salam Telecom Company and ServiceNow are committed to delivering tailored, state-of-the-art solutions that empower SMEs to not only navigate the complexities of the digital age but to also pave the way for a future where enterprises can swiftly establish their digital presence and operations. Image Credit: Etihad Salam & ServiceNow
Tahawul Tech
12-02-2025
- Business
- Tahawul Tech
Etihad Salam Telecom Company and National Water Company seal partnership
Etihad Salam Telecom Company, a leading provider of telecommunications services in Saudi Arabia, and the National Water Company (NWC) recently formalised a partnership at LEAP 2025, paving the way for nationwide deployment of cutting-edge connectivity services and ICT solutions. Under the agreement, Salam's will provide core business internet services, licensed infrastructure, and innovative smart solutions. The strategic partnership will leverage Etihad Salam Telecom Company's connectivity solutions to improve operational efficiencies for more efficient water distribution and predictive maintenance, enhance cybersecurity measures and response protocols, improve customer service through AI assistants and self-service portals, and optimize resource management including water and waste systems. Both partners will build the foundation for digital transformation across the kingdom by enabling cost efficiencies and advanced smart technologies in the water management sector in line with Saudi Arabia's national vision. Majid Al-Juraib, Vice President of IT at NWC, said: 'We are at a critical moment in our journey towards digital transformation. Our partnership with Etihad Salam Telecom Company is a major step forward, offering us the technological edge needed to enhance our services and meet our sustainability objectives. We look forward to the efficiency and innovation that this collaboration will bring to our operations nationwide.' This agreement is one of several major projects illustrating the synergy between the sectors, aiming to deliver comprehensive benefits across the kingdom. As both entities explore the potential of AI, IoT, and other emerging technologies, today's partnership a testament to their joint commitment to excellence and innovation in the digital domain. Abdullah Mohammed Khorami, Etihad Salam Telecom Company Chief Business Officer, said: 'Our partnership with NWC embodies our commitment to fostering a digitally inclusive society. By leveraging our comprehensive ICT solutions, we are not just supporting NWC's vision but also contributing to the kingdom's utilities sector by integrating digital advances to enhance operational efficiencies extensively.' Collectively, Salam and NWC's initiatives are expected to digitize and streamline the utilities sector, offering better resource management and customer service while simultaneously bolstering the infrastructure against cyber threats and integrating cutting-edge energy management technologies. Image Credit: Etihad Salam Telecom Company & National Water Company
Zawya
11-02-2025
- Business
- Zawya
Etihad Salam Telecom Company and ServiceNow announce partnership to propel SME growth through digital solutions
Riyadh, Saudi Arabia: Etihad Salam Telecom Company, a leading provider of telecommunications services in Saudi Arabia, and ServiceNow, the AI Platform for digital transformation, entered into a strategic cooperation at LEAP 2025. Etihad Salam Telecom Company, working together with ServiceNow, will leverage the power of the Now Platform to bundle and promote tailored solutions that address the unique needs of SMEs in line with Etihad Salam Telecom Company's "Human-Inspired Business Focus" theme at LEAP 2025. With the sector witnessing a 60% year-on-year growth and the recent quarter seeing over 135,000 new SME registrations, the demand for agile business setups is soaring. Through this collaboration, Etihad Salam Telecom Company will provide the connectivity, managed services and application-based solutions required for an all-encompassing SME solution, while ServiceNow will offer its expertise in automating HR, administrative, and management processes. As a result, SMEs will experience maximized value by putting the essential services needed to initiate their operations into a single source, eliminating the need to juggle multiple systems. Cathy Mauzaize, President, Europe, Middle East and Africa (EMEA) at ServiceNow, said: "We are thrilled to join forces with Etihad Salam Telecom Company, a company that shares our vision for driving digital transformation across the Kingdom. Our combined offerings will help businesses leapfrog the complexities of setting up digital operations, enabling a faster time to value. " The platforms and solutions featured through this partnership are geared towards optimizing various facets of business operations. With Incident Management, companies will be able to reducing the impact of any disruptions, quickly restoring operations. Meanwhile, Change Management is designed to foster high-velocity changes within the organization, complete with thorough assessment of risk and clear communication strategies to ensure smooth transitions. Additionally, ServiceNow's HR Case & Knowledge Management system will enable businesses to standardize the documentation process and streamline the fulfilment of employee inquiries and requests, thereby boosting organizational efficiency and enhancing the service experience for employees. Abdullah Mohammed Khorami, Chief Business Officer at Etihad Salam Telecom Company said: "Our partnership with ServiceNow represents a significant milestone in our journey to provide SMEs with solutions that are not just innovative but also intuitive and responsive to their evolving needs. ServiceNow's products bolster Etihad Salam Telecom Company's telecom services with agile application development and automated workflows, ensuring rapid and flexible deployment that aligns with the dynamic needs of SMEs. Together, we are setting a new standard for customer-centric service in the telecom industry, empowering SMEs to thrive in an increasingly competitive landscape." Through this strategic cooperation, Etihad Salam Telecom Company and ServiceNow are committed to delivering tailored, state-of-the-art solutions that empower SMEs to not only navigate the complexities of the digital age but to also pave the way for a future where enterprises can swiftly establish their digital presence and operations. About Etihad Salam Telecom Company Etihad Salam Telecom Company is a leading homegrown telecommunications company based in Saudi Arabia, recently recognized as the Kingdom's fastest growing and most innovative telecom brand. Etihad Salam Telecom Company has operated one of the region's most established telecom networks since 2005. It provides market-leading next-generation enterprise and wholesale ICT solutions for business, government, and local and international carrier and operator services, as well as fixed and mobile services that enhance the company's offerings in support of the digital transformation in the Kingdom of Saudi Arabia.
