Latest news with #AirAsiaMove
New Straits Times
15 hours ago
- Business
- New Straits Times
AirAsia Move unveils new travel strategy
BANGKOK: AirAsia Move, which is owned by Capital A Bhd, plans to reshape the travel experience across Asean through bold, forward-thinking strategies that go well beyond traditional booking platforms. Chief executive officer Nadia Omer shared that the company is consistently enhancing its travel app by deepening customer engagement, strengthening regional collaborations, and offering unique, curated experiences tailored to the needs of today's discerning travellers. With domestic and intra-Asean travel on the rise, she noted that AirAsia Move is also championing staycations and affordable regional getaways to meet the evolving preferences of modern explorers. "We're focused on expanding travel opportunities within Thailand, Malaysia and throughout Asean. This year we are seeing a lot of growth in domestic travel and we are promoting staycation as an occasion. "With inter-Asean travel steadily increasing, we are creating affordable shorter vacations and easy-on-the-pocket bundles," she told reporters, after launching AirAsia Move's new tagline 'Travel More for Less' and unveiling a symbolic aircraft livery at the Don Mueang Maintenance Centre in Thailand on Wednesday. Nadia also noted that the company is exploring partnerships to tap into the growing intersection between travel and entertainment. "We're seeing concerts becoming a major travel driver and we're working on partnerships to bundle concert tickets with flights and hotel stays," she said. Nadia said AirAsia Move is partnering with organisations such as Asean Tourism Association and will launch a dedicated travel guide for Asean tourists soon. "It will serve as a one-stop platform for information such as must-visit destinations and visa requirements while also inspiring visitors to discover the hidden gems scattered across Asean," she added. Nadia said the company aspires to become the most loved travel app in Asean within five years by meeting unmet customer needs and creating memorable experiences. "We have a big task ahead, not just to satisfy our customers but to truly delight them and address their needs. It's a challenge for me and my team, but we're ready for it as we want to earn a place in customers' hearts," she said. On the new tagline, Nadia said the initiative underscores AirAsia Move's deepening commitment to Thailand as a core market and reinforces its vision of making travel more affordable and inclusive for all. She noted that Thailand was chosen as the starting point for the new tagline, given its vibrant appeal and strategic role as a major travel hub in the region. "Travellers today want more than just flights. They want flexibility, simplicity and value. And that's exactly what Move is built to deliver – travelling more for less."
Malay Mail
2 days ago
- Business
- Malay Mail
Philippines to sue AirAsia Move for ‘economic sabotage' over inflated airfares in typhoon-hit region
MANILA, June 4 — The Philippine government will be filing an economic sabotage case against AirAsia Move. This is after the online travel booking platform was found selling its flight tickets at a much higher rate than they should be. In a statement, Transportation Secretary Vince Dizon said AirAsia Move has taken advantage of the dire transport situation that was caused by the partial closure of the San Juanico Bridge which was implemented to prevent structural deterioration. As the 2.16km bridge is the primary link between Samar and Leyte islands, the restriction has a major effect on the economy in the region. Vince has highlighted the experience of Richard Gomez, the Leyte 4th District Representative, who has to pay almost PHP40,000 (~RM3,053) for a 1-way ticket from Tacloban to Manila. As a comparison, the actual air fare for the 1 hour 25 minutes is said to be around PHP12,000 (~RM916). The case will be filed by the country's Department of Transport (DOTr) and Civil Aeronautics Board (CAB), while the Civil Aviation Authority of the Philippines will also look into the pricing issue. At the same time, Vince has instructed the Philippine National Police's Anti-Cybercrime Group to shut down access to the AirAsia Move app for the time being. AirAsia Move: We didn't set the price manually Meanwhile, AirAsia Move has provided its side of the story through a statement by its CEO, Nadia Omer. The company said that the discrepancies in the airfare for certain routes, including domestic flights operated by the national carrier Philippine Airlines, were caused by a temporary data synchronisation issue with flight pricing partners. AirAsia Move also pointed out that the pricing discrepancy has also affected other booking platforms such as Agoda, and Traveloka. The company further insists it does not set or manipulate the airfares manually. The statement also highlighted that AirAsia Move has taken immediate action once it noticed the discrepancy by highlighting it to the 3rd party pricing provider. In addition to that, the platform has implemented several measures to prevent such incidents in the near future. — SoyaCincau
Independent Singapore
2 days ago
- Business
- Independent Singapore
Philippines orders shutdown of AirAsia Move site for excessively high ticket prices
INTERNATIONAL: AirAsia Move, the booking arm of Malaysia-based budget carrier AirAsia, has come under scrutiny in the Philippines, with authorities requesting that the police shut down the booking website due to allegations of unlawfully charging high fares. A cease-and-desist order has been issued by the country's Civil Aeronautics Board (CAB), according to Vince Dizon, the Secretary of Transportation, on Monday (Jun 2). Mr. Dizon has asked the CAB to file criminal charges against AirAsia Move due to the excessively high prices it has charged for plane tickets for local carriers to travel to Eastern Visayas, a region in the Philippines currently experiencing a transport crisis. A congressman from the region, along with his wife, a Mayor, had purchased a pair of Philippine Airlines tickets to the capital, Manila, and were charged Php77,704 (S$1,796). The Philippine News Agency (PNA) quoted Mr Dizon as saying that the two tickets were priced at about three times the price they cost on the airline's website, where they had been offered at Php12,000 (S$277.30) each. See also Apple iPad Air 2022 review - "Device is too cool for school" 'Clearly, this is just absurd, and actually criminal. I have asked the Philippine National Police Anti-Cybercrime Group to take this website down today, so this AirAsia Move can no longer scam others,' he said, adding that he was certain that the congressman and his wife were not the only ones who had been charged excessively high prices. AirAsia Move's executives have been summoned to a hearing on Jun 5. Mr Dizon has also ordered a 'criminal economic sabotage case' to be charged against AirAsia Move, given the circumstances. He explained that the crisis affecting the region is due to the partial closure of a bridge connecting two provinces. 'They are taking advantage of the situation,' he added, and has asked the CAB to look into other booking sites if they are similarly charging high fees not only to the affected region but to other areas as well. 'We will really put the full force of the law on these unscrupulous online platforms who are taking advantage of our people,' Mr Dizon said. See also Suicide bomber killed at Philippine army base Meanwhile, AirAsia Move has stated that it will comply with the cease and desist order, but added that the CAB's jurisdiction applies to air carriers, not to foreign-based travel agencies. In a statement, Nadia Omer, the chief executive officer for AirAsia Move, said that the company 'also clarifies that it does not manually set or manipulate airfares in light of the fare discrepancy issues.' The price discrepancy has been attributed to 'temporary data synchronization issues with flight pricing partners,' according to the statement. Ms Omer said that the technical discrepancy caused by the third-party provider also affected booking platforms, including Agoda, and Traveloka, and added that the company took 'immediate steps' with the third-party pricing provider for immediate resolution.' /TISG Read also: Street artist to sue AirAsia after carrier used his mural without his knowledge
New Straits Times
3 days ago
- Business
- New Straits Times
AirAsia's digital platform ordered to halt airline ticket sales in Manila
KUALA LUMPUR: The Philippines has ordered AirAsia's digital platform, AirAsia Move, to cease all airline ticket sales in the country following complaints that it was charging illegally high fares. reported that the Civil Aeronautics Board (CAB) issued a cease-and-desist order against the platform, with Transportation Secretary Vince Dizon announcing on Sunday that police had been instructed to take down its website. The move came after reports surfaced of exorbitant ticket prices during recent transport disruptions in Tacloban City. According to the Philippines' Transportation Department, a one-way ticket from Manila to Tacloban listed on AirAsia Move costs as much as 77,000 pesos (about RM6,300), nearly three times the price offered by Philippine Airlines for the same route. "The government will not tolerate these abusive practices. We will use the full force of the law against unscrupulous online platforms exploiting the public," Dizon was quoted as saying in a press conference. He said the authorities were preparing to file a case of criminal economic sabotage against the platform, which is owned by Capital A Berhad and affiliated with budget airline Philippines AirAsia. The CAB, which regulates airfare pricing in the country, noted that the excessive fares appeared to take advantage of limited transport options in Tacloban after a key bridge closure disrupted trucking routes.
Malaysiakini
3 days ago
- Business
- Malaysiakini
AirAsia Move blames tech glitch for pricey fares amid Philippine probe
Malaysian budget airline AirAsia has claimed that high ticket prices previously displayed on its digital platform, which has caused it to be targeted by Filipino authorities, were a 'technical discrepancy'. AirAsia Move website chief executive officer Nadia Omer said the discrepancies in fare displays for certain routes, including domestic flights operated by Philippine Airlines, were caused by temporary data synchronisation issues with flight pricing partners.
