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NBK's SoftPOS payment service for SMEs sees growing demand
NBK's SoftPOS payment service for SMEs sees growing demand

Kuwait Times

time11-05-2025

  • Business
  • Kuwait Times

NBK's SoftPOS payment service for SMEs sees growing demand

KUWAIT: Emphasizing its continued dedication to achieving digital convenience and enriching the customers' experience, National Bank of Kuwait's SoftPOS service payment is seeing a growing demand by Small and Medium Enterprises and business owners. This cutting-edge service that highlights NBK's commitment to providing diverse digital solutions enables merchants and business owners to easily and quickly turn their smartphones into POS terminals. By using the SoftPOS service, payments can be accepted just like the physical POS machines, making the banking experience of businesses richer, more convenient and widely accessible. The SoftPOS payment service, which has been in effect for two years, reflects NBK's commitment to providing substantial support to SMEs and business owners and equip them with advanced digital tools that enhance their banking and financial dealings, as it is designed to offer a secure, fast, and flexible payment acceptance solution. Business owners who subscribe to this service will be able to enjoy an array of benefits and digital features, including receiving payments to their businesses up to KD 250 and pushing an electronic POS slip through an e-mail message. Moreover, this service allows business owners to receive payments from credit cards and debit cards, as well as digital wallet payments such as Apple Pay, Samsung Wallet, Garmin Pay, Fitbit Pay, etc. On this occasion, Homoud Al-Nasrallah SVP – Head of Merchant Business and Customer Loyalty Management commented: 'We are very proud that our SoftPOS service has become popular among business owners seeking flexibility and simplicity in accepting payments, as this reflects our success in understanding the customers' needs and providing services accordingly.' Al-Nasrallah also added: 'This continued demand reflects our dedication to providing practical and innovative solutions that not only meet the evolving needs of our customers, but also exceed their expectations, as we always strive to be one step ahead to achieve an optimal and unique banking experience that can keep up with the growing and fast financial market.' Furthermore, Al-Nasrallah stressed that NBK will continue to embark on its digital innovation journey and provide digital banking solutions that make the customers' experience highly exceptional and convenient.

NBK organizes an intensive Masterclass and another specialized workshop for its employees titled Leading with Happiness
NBK organizes an intensive Masterclass and another specialized workshop for its employees titled Leading with Happiness

Zawya

time21-04-2025

  • Business
  • Zawya

NBK organizes an intensive Masterclass and another specialized workshop for its employees titled Leading with Happiness

Al-Nasrallah: The Masterclass and workshop reflect NBK's commitment to achieving employee well-being In line with its continuous efforts to enhance employee competency with the best training and development programs, the National Bank of Kuwait organized a training program titled Leading with Happiness, which explored how leaders can place happiness as a priority to achieve exceptional business results. The program consisted of an intensively interactive masterclass targeting general managers and deputy general managers, in addition to a full-day workshop for their delegates that delved into more details about the topic and included many activities. Presented by Chief Happiness Officer, speaker, and author and founder of Woohoo Inc, Alexander Kjerulf, both the masterclass and workshop focused on the economic usefulness of happiness and why happy companies achieve more profits, in addition to defining happiness at work and what makes employees happy beyond raises, bonuses, and perks. The workshop, which went into more depth, also explored how leaders themselves stay happy at work and what are the tools that leaders can use to make their employees happier. According to the workshop, studies revealed that leaders have a great impact on the happiness of employees, as good leadership motivates and energizes them, and instills in them a level of happiness that pushes them towards putting bigger efforts in the workplace and serving customers.. On this occasion, Maryam Al-Nasrallah, Talent Management Manager said: 'This workshop reflects NBK's attention to the well-being and satisfaction of its employees through several initiatives presented by the bank, which are manifold, including training and development programs and initiatives that target employee health and safety.' Al-Nasrallah added that NBK provides many programs and activities that focus on employee well-being and care and motivates them to follow a healthy lifestyle. In addition, NBK constantly strives to create a unique and ideal work environment that stimulates creativity and innovation akin to international peers. Al-Nasrallah also emphasized that the human resources of NBK are its greatest asset, which is why we are committed to investing in our human capital by devoting our best capabilities and the latest technical and digital methods to enhance their performance and grow their potential. It should be noted that NBK won the Gold Award for 'Excellence in Health and Wellbeing' from the prestigious US-based Society for Human Resource Management (SHRM) at the SHRM MENA STAR Awards 2024. NBK continuously strives to support and empower its employees by providing training and development programs designed according to the latest methodologies and scientific standards ranging from training and development to the preparation of specialized professional staff. NBK also brings the best banking experts who share their knowledge, in line with the bank's responsibility towards its employees and towards maintaining its leadership in providing customers with the best banking services.

NBK organizes a workshop for its employees on driving NBK into the future
NBK organizes a workshop for its employees on driving NBK into the future

Zawya

time11-04-2025

  • Business
  • Zawya

NBK organizes a workshop for its employees on driving NBK into the future

Al-Nasrallah: Investing in our employees is a key strategic pillar for achieving sustainable growth and maintaining our excellence and leadership In keeping with consistent endeavors to increase employees' efficiency through the best-in-class training and development programs provided by global experts, National Bank of Kuwait (NBK) organized a seminar titled 'Driving NBK into the Future' by Warren Knight, the renowned global advisor and expert in digital transformation. This seminar is designed to help businesses tackle this challenge by providing a comprehensive assessment and roadmap for successful digital transformation. It will equip attendees with the knowledge and tools they need to navigate the complex digital landscape and stay ahead of the competition. Participating employees will learn how to strategically plan, organize people and resources, and foster a culture of agile innovation, collective responsibility, and customer centricity. They will also gain insights into the impact of digital on the workplace, becoming the leader at the heart of transformational change, and learning how to enable and encourage new ways of rewarding. Furthermore, they will discover how to build and sponsor a digital culture that drives organizational success through a clear roadmap that is tailored to the organization's unique needs and goals. The seminar will provide attendees with an in-depth assessment and understanding of each of the three building blocks of digital transformation leadership: Alignment – Optimization and Integration. Alignment refers to the harmonization and integration of various aspects of the organization to work cohesively towards the common goals and objectives of digital transformation. This includes aligning strategies, processes, technologies, people, and resources to ensure they all support and contribute to the transformation journey. Meanwhile, Optimization involves fine-tuning and maximizing the effectiveness and efficiency of different elements within the organization, such as processes, technologies, data management, and support functions to ensure that each aspect is functioning at its best to drive successful digital transformation and achieve the desired outcomes. The seminar will cover the 5 pillars of the Everyday Transformation which include Human Centric, Process tools, Problem Solving, Digital Strategy, Data-Driven Technology, Business Model, Communication, Intention and Agile Mindset. Speaking on this, Maryam Al-Nasrallah, Talent Management Manager, Group Human Resources at National Bank of Kuwait, said, 'We firmly believe that investing in our employees is a key strategic pillar for achieving sustainable growth and maintaining the bank's excellence and leadership. To this end, we are investing largely in developing their skills through advanced training programs, workshops and seminars for renowned international experts, to provide them with the required knowledge and expertise to keep pace with the rapid-evolving financial landscape.' 'We are constantly seeking to enhance our employees' technical skills and expertise, including leadership capabilities and personal and professional skills, aligning with our belief that continuous training magnifies employees' knowledge of the aspects of the changes and developments taking place in the banking industry, thus empowering them to tackle future challenges,' she added. Al-Nasrallah highlighted that NBK has a significant edge in leading digital transformation and innovation in the banking sector, thanks to its pioneering initiatives that encompass all aspects of digital transformation, including training and developing its employees to be prepared for next-generation technologies. In this context, the bank recently launched the 'NBK Tech Academy', the first of its kind Academy focusing on digital and data technologies by providing a professional training program to train and qualify young Kuwaiti talents to join the banking sector. Warren Knight has unwavering dedication spanning 15+ years. As the author of 'Think Digital First' and 'Everyday Transformation', he equips leaders with the confidence, skills, and tools to embed digital into their core of their transformation.

NBK wraps up participation in KFAS innovation challenge
NBK wraps up participation in KFAS innovation challenge

Zawya

time28-01-2025

  • Business
  • Zawya

NBK wraps up participation in KFAS innovation challenge

Al-Nasrallah: We prioritize collaboration with strategic partners to drive social impact and cultivate an inspiring environment for the next generation The program fosters a culture of innovation, supporting Kuwait's transition to a knowledge-based economy NBK remains steadfast in its commitment to community development, consistently striving to create an ecosystem that nurtures creativity and innovation The National Bank of Kuwait (NBK) team successfully concluded its participation in the Innovation Challenge Program, organized by Kuwait Foundation for the Advancement of Sciences (KFAS) in collaboration with IE Business School, Madrid. Spanning three months, the program commenced with an introduction to the fundamentals of creativity and innovation, followed by an in-depth focus on a real-world innovation project. The initiative also included a field visit to the IE Business School campus in Madrid, Spain, enriching the participants' experience. As part of the program, the NBK team presented their project, which focused on an innovative banking service. The project was reviewed and discussed with the bank's senior management, including Mr. Salah Al-Fulaij, CEO of NBK – Kuwait, Mr. Mohammed Al-Othman, CEO of Consumer and Digital Banking Group; Mr. Mohammad Al Kharafi COO - Head of Group Operations and Information Technology; Mr. Emad Al-Ablani General Manager, Head of Group Human Resources Mr. Faisal Al-Fulaij Head of Business Banking; and other esteemed executives from the bank. The program covered various key aspects, including the successful implementation of innovative initiatives, the innovative planning process, impact measurement, and the design of valuable propositions. Additionally, several workshops on innovation leadership were conducted. The program featured intense competition among participating teams, as participants spent three months engaged in training, education, and exploring strategies to drive meaningful change within their organizations by presenting innovative ideas. Launched by Kuwait Foundation for the Advancement of Sciences (KFAS) in 2015, the program aims to cultivate innovative human capabilities within the private sector. It seeks to foster a culture of creativity and knowledge-driven growth, aligning with efforts to transition Kuwait's economy into a knowledge-based model. The Kuwait Foundation for the Advancement of Sciences (KFAS) Innovation Challenge Program stands out as one of the most prestigious executive education initiatives. Through collaboration with IE Business School in Madrid, a select group of companies engages in developing new initiatives and projects aimed at fostering a culture of innovation within their organizations. On this occasion, Maryam Al-Nasrallah, Talent Management Manager, Group Human Resources at National Bank of Kuwait, said: 'We strongly believe in the importance of fostering a culture of innovation and creativity. As such, we remain committed to launching and supporting pioneering initiatives across various fields and sectors while collaborating with state institutions and strategic partners to create a positive social impact and cultivate an inspiring environment for the next generation.' Al-Nasrallah further added: 'Our involvement in this pioneering program underscores our unwavering commitment to fostering innovation and knowledge. We are dedicated to encouraging young researchers to deliver innovative solutions that benefit both society and the economy. The bank's strategy is firmly rooted in innovation and continuous development, a commitment that has been demonstrated through our leadership in the banking sector, positioning us at the forefront both locally and regionally.' Al-Nasrallah emphasized that NBK will persist in its efforts to develop society and foster an environment that encourages creativity and innovation. This will be achieved through ongoing participation in various programs and initiatives designed to cultivate highly skilled national talent. He highlighted that Kuwaiti youth possess untapped potential and capabilities, and with the right guidance, they can contribute significantly to the sustainable development journey. Furthermore, She praised KFAS for its pivotal role in enhancing and promoting investment in technology and innovation. He emphasized the Foundation's commitment to learning from global experiences and utilizing leading professional and academic expertise from around the world. NBK places significant emphasis on the development of its human resources, recognizing them as the cornerstone of the bank's excellence and leadership. The bank offers top-tier specialized training programs that adhere to the highest international standards, ensuring that its professional talent is equipped to take on future leadership roles.

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