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Inside Al Habtoor City: Crafting luxury, loyalty, and legacy
Inside Al Habtoor City: Crafting luxury, loyalty, and legacy

Khaleej Times

time09-07-2025

  • Business
  • Khaleej Times

Inside Al Habtoor City: Crafting luxury, loyalty, and legacy

Soufiane El Allam, Complex Commercial & Operations Director, Al Habtoor City Hotel Collection, shares insights on brand identity, people-first leadership, and how Dubai's hospitality hub is evolving with the future of travel Published: Wed 9 Jul 2025, 11:20 AM In Dubai's fiercely competitive hospitality landscape, standing out requires more than just impeccable service and luxury offerings - it demands a soul. At Al Habtoor City Hotel Collection, the beating heart behind its trio of iconic hotels is a clear brand identity, guest-first innovation, and a leadership style rooted in mentorship and purpose. In an exclusive interview with Khaleej Times, Soufiane El Allam, Complex Commercial & Operations Director, delves into what defines a property's 'DNA', how commercial vision meets guest expectations, and why authentic experiences are the future of travel. Edited excerpts: Question: How do you define a property's 'DNA', and how do you align that with both commercial goals and guest experience expectations? Answer: The concept of a property's 'DNA' is grounded in its history and the compelling story behind its development. Identifying core elements allows for their integration across all relevant experiences and touchpoints, ensuring a seamless guest journey. This principle applies equally to commercial strategies and operational practices. Contrary to popular belief that hospitality workers can be anyone, the industry requires specific attributes such as passion, patience, and continued curiosity to cater effectively to our evolving clientele. Question: In a market like Al Habtoor City where luxury is standard, how do you create unique guest touchpoints that translate into sustainable brand loyalty and commercial success? Answer: Adhering to brand standards helps maintain consistent quality, while adaptability ensures we remain relevant and avoid stagnation. Change is inevitable; therefore, the ability to evolve with industry trends is critical to sustainability. Additionally, understanding and anticipating guest needs, respecting their preferences, and embracing diversity, exemplified by our multicultural team representing over 58 nationalities are essential for cultivating lasting loyalty. Question: You emphasize people development, mentoring, and ESG. How do you integrate these values into your leadership and organizational culture? Answer: Fostering the growth of my team brings me great satisfaction, and developing future leaders is central to my leadership philosophy. By doing so, I contribute not only to their professional advancement but also to their personal development. Providing guidance and mentorship allows me to share my knowledge and cultivate their capabilities. Clear direction and alignment with our organizational goals are vital to ensuring our collective success. Question: Al Habtoor City hosts three iconic brands. How do you manage brand distinction while leveraging synergy across the portfolio for commercial advantage? Answer: The foundation begins with establishing a clear purpose for each brand. Hilton Dubai Al Habtoor City, V Hotel, Curio Collection by Hilton, and Al Habtoor Palace each possess unique styles, DNA, and guidelines. Our role is to uphold their individuality while fostering operational synchronization that does not compromise brand essence. This is achieved through cross-property frameworks and integrated training programs. Like a symphony, each hotel contributes a unique voice - when harmonized effectively, this synergy delivers exceptional guest experiences and strong financial performance, reinforcing the reputation of the entire portfolio. With Dubai's evolving tourism landscape, where do you see the Al Habtoor City Hotel Collection in five years? We are entering a transformative period driven by the rise of experiential travel. This trend encourages innovative concepts such as lifestyle-led hospitality and cultural offerings integrated within our properties. I am particularly excited about our expanding gourmet scene and our commitment to conservation and wellbeing. As a destination within a destination, we aim to offer diverse experiences and increase our local engagement through in-house events and partnerships with regional companies. Our goal is not only to remain a collection of exceptional city hotels but also to authentically integrate into Dubai's culture, providing guests with a more genuine and immersive experience.

From Skyline Views to Butler Service, Here's Why Al Habtoor City's Suites Are Worth the Hype
From Skyline Views to Butler Service, Here's Why Al Habtoor City's Suites Are Worth the Hype

Al Bawaba

time26-06-2025

  • Business
  • Al Bawaba

From Skyline Views to Butler Service, Here's Why Al Habtoor City's Suites Are Worth the Hype

Al Habtoor City invites guests to indulge in an unforgettable escape in the heart of Dubai, where three iconic hotels—Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai, Curio Collection by Hilton—offer an array of stunning suites tailored for every type of traveller. Guests can expect to enjoy their preference of accommodation with everything from regal elegance to bold contemporary flair on offer as each property presents distinct experiences complemented by exclusive benefits. Those who book their next stay at one of these eye-catching properties can also take advantage of the enticing 'Stay Longer & Save More' offer, making now the perfect time to book your next unforgettable getaway. Al Habtoor Palace Dubai An icon of refined grandeur, Al Habtoor Palace brings European-style opulence to Dubai. This palatial property, steeped in sophistication and timeless glamour, features some of the most luxurious and expansive suites in the city, each one designed to provide guests with a truly regal experience. Variety of Elegant Suites at Al Habtoor Palace At Al Habtoor Palace, each suite has been meticulously designed to provide guests with a unique blend of refined comfort and grandeur. Featuring the elegant King Diplomat Suite and King Ambassador Suite, which feature king-sized beds, separate living areas, walk-in closets, and sleek bathrooms with walk-in showers and bathtubs, alongside the more spacious King Duchess Suite and King Empire Suite, guests can indulge in added touches such as dining areas and dual HDTVs. All suites include thoughtful amenities such as in-room espresso machines, minibars, and safes, enhancing every stay with a touch of luxury and convenience. For those seeking truly palatial living, the King Grand Suite, Royal Suite and Chairman Suite elevate the guest experience even further. The King Grand Suite includes its own massage room, private office, entertainment space, and an expansive dining area, while the Royal Suite is designed for ultimate relaxation, featuring a private spa with a steam room, a striking round bathtub, and lavish areas for both lounging and entertaining. These larger suites offer a secluded sanctuary ideal for both long stays and memorable occasions, all enveloped in timeless sophistication and signature service. Hilton Dubai Al Habtoor City Blending modern sophistication with classic comfort, Hilton Dubai Al Habtoor City is ideal for both business and family travellers. With spacious layouts and thoughtful amenities, the hotel's suites offer functionality without compromising on luxury. A Suite for Every Occasion at Hilton Dubai Al Habtoor City At Hilton Dubai Al Habtoor City, the suite collection offers a refined retreat tailored to both business and leisure guests, with thoughtfully designed layouts and elevated amenities. From the elegant King Junior Suite to the expansive King Grand Canal Suite, each of these stunning options blends comfort with contemporary style, featuring separate living areas, espresso machines, minibars, and elegant en-suite bathrooms with walk-in showers and freestanding bathtubs. Guests also benefit from complimentary high-speed WiFi, 55-inch HDTVs, and exclusive Executive Lounge access, where complimentary breakfast and refreshments are served throughout the day. Added perks such as early check-in and late check-out (subject to availability), food and beverage savings, and Silk spa treatment discounts enhance the overall stay. For those seeking elevated luxury, the Presidential Suite and Chairman Suite provide a true sense of grandeur. These generously sized sanctuaries boast panoramic views of the Burj Khalifa and Dubai Water Canal, with dedicated entertainment rooms, bar areas, full dining rooms, and multiple bedrooms, making them ideal for hosting or enjoying extended stays. The Chairman Suite, perched on the 40th floor, even includes a media wall and pool table for private leisure. Across all suites, curated touches and attentive service create an experience that's both indulgent and effortlessly comfortable, making Hilton Dubai Al Habtoor City a standout destination for discerning travellers. V Hotel Dubai, Curio Collection by Hilton For the trendsetters and experience-seekers, V Hotel Dubai, Curio Collection by Hilton, offers a unique take on luxury living with its avant-garde suites and eye-catching designs. It's the perfect place to celebrate, entertain, or simply unwind in style. Relaxed Style at V Hotel Dubai V Hotel Dubai redefines luxury living with an eclectic and vibrant collection of suites, each thoughtfully designed to offer guests a truly memorable experience. Savour the playful elegance of the Round Bed Deluxe and Vantage Suites or indulge in the expansive opulence of the Sky Villa and Penthouse as every suite provides its own unique flair. Signature round beds, free-standing bathtubs, walk-in closets, lounge bars, and panoramic views of the Dubai Water Canal, Arabian Gulf, or Sheikh Zayed Road are just some of the standout features. Guests can also indulge in open-concept bathrooms, circular bathtubs, powder rooms, and entertainment zones, with some options even coming equipped with DJ booths, music walls, and grape chillers for those seeking a stay that's anything but ordinary. Across all suite categories, guests enjoy an array of luxurious amenities and generous perks. These include complimentary high-speed WiFi, 55-inch HDTVs, minibars upon arrival, and in-room safes for convenience. Enhancing the experience further are complimentary international breakfasts, early check-in and late check-out (subject to availability), 20% off dining at select Al Habtoor City outlets, and 25% savings on selected Silk Spa treatments. Guests also receive complimentary access to our sister properties' private beach in JBR or Palm Jumeirah, accessible by reservation through the concierge. Stay Longer & Save More Enjoy more of Dubai for less with the limited-time 'Stay Longer & Save More' promotion across all three of these incredible properties located within the vibrant Al Habtoor City Hotel Collection. Guests who book a five-night stay at Hilton Dubai Al Habtoor City or V Hotel Dubai, Curio Collection by Hilton will receive two complimentary nights, while those booking a three-night stay at Al Habtoor Palace Dubai will enjoy 15% off their booking. This offer is the perfect excuse to turn your staycation or city escape into an unforgettable retreat filled with comfort, discovery, and indulgence. When: Available for Summer 2025 Offer: – Stay 5 nights at Hilton Dubai Al Habtoor City or V Hotel Dubai, Curio Collection by Hilton and receive 2 complimentary nights – Stay 3 nights at Al Habtoor Palace Dubai and receive 15% off your total booking Price: Rates vary by suite and hotel selection Perks: – Early check-in & late check-out (subject to availability) – Complimentary international breakfast – 20% off food & beverage at select outlets – 25% off selected Silk Spa treatments – Complimentary shuttle services to our sister properties' private beaches in JBR or Palm Jumeirah – Discounted tickets to Wild Wadi, Lego Land, Green Planet and Motiongate *For reservations and more information, visit or call +971 4 437 3333

Al Habtoor City Hotel Collection hosts Partner Appreciation night
Al Habtoor City Hotel Collection hosts Partner Appreciation night

Khaleej Times

time04-06-2025

  • Business
  • Khaleej Times

Al Habtoor City Hotel Collection hosts Partner Appreciation night

Al Habtoor City Hotel Collection has announced the successful conclusion of its inaugural edition of its Partner Appreciation Night event, an exclusive evening dedicated to honouring the collaboration, excellence, and long-standing commitment of its most valued partners. Having taken place on May 29, this invitation-only gathering was held in Dubai, offering panoramic views of the Dubai skyline and a setting worthy of celebration. Created as a heartfelt gesture of appreciation, the recent Partner Appreciation Night was a refined evening where professional bonds were recognised and future partnerships were inspired. Al Habtoor City Hotel Collection continues to build on its legacy of fostering authentic, strategic relationships across the hospitality industry, and this special evening brought that ethos to life in unforgettable style. Stefan Radstrom, general manager, Al Habtoor City Hotel Collection, stating: "Partner Appreciation Night is more than just a celebration, it is a reflection of the meaningful relationships we've built with our partners over the years. Their dedication and shared commitment to excellence are the cornerstones of our journey." Soufiane El Allam, complex operations and commercial director, Al Habtoor City Hotel Collection, added: "Success in hospitality is never a solo act — it's a symphony of partnerships, passion, and performance. Partner Appreciation Night is our tribute to those who help us turn ambition into achievement, day after day. Together, we're not just setting standards — we're redefining them." The event was designed to reflect the exceptional standards upheld by the collection's three iconic properties, namely Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai. The night included highlights that celebrate the power of collaboration, from a dynamic networking atmosphere to memorable moments shared amongst key industry stakeholders. Guests were also treated to a culinary journey, curated by the city's most beloved dining destinations, on the night. Signature creations from ZOCO, Ribs & Brews, World Cut Steakhouse, and BQ were paired with carefully crafted beverages in partnership with Patrón Tequila. An eclectic array of live music and dance entertainment, complemented by energetic DJ sets completed the evening's sophisticated ambience, ensuring a festive mood from start to finish, all set against a glittering Dubai skyline. The event was further an opportunity to celebrate the recent accolades that have been received across the complex. Some of the awards and recognitions include Al Habtoor Palace being awarded the prestigious Forbes Travel Guide Four-Star Rating for 2025 and being recognised by Preferred Hotels & Resorts as Hotel of the Year with the 2025 Preferred Awards of Excellence. Meanwhile, Hilton Dubai Al Habtoor City earned the distinction of being named the #2 Top Meeting Hotel in the Middle East & Africa by Cvent. These milestones not only reflect the exceptional standards upheld across the collection but also reinforce the value of strong, collaborative relationships that drive shared success and sustained industry leadership. This celebration reaffirms Al Habtoor City Hotel Collection's ongoing efforts to recognise the dedication of its partners and continue to innovate in the ever changing landscape of Dubai's hospitality scene. It was an incredible evening where achievements were honoured, relationships were deepened, and the spirit of mutual success was celebrated in style.

Al Habtoor City Hotel Collection hosts Partner Appreciation Night
Al Habtoor City Hotel Collection hosts Partner Appreciation Night

Trade Arabia

time02-06-2025

  • Business
  • Trade Arabia

Al Habtoor City Hotel Collection hosts Partner Appreciation Night

Al Habtoor City Hotel Collection has announced the successful conclusion of the inaugural edition of its Partner Appreciation Night event, an exclusive evening dedicated to honouring the collaboration, excellence, and long-standing commitment of its most valued partners. The invitation-only gathering, on May 29, was held at the Executive Lounge on the 30th floor of V Hotel Dubai, Curio Collection by Hilton, offering panoramic views of the Dubai skyline and a setting worthy of celebration. Created as a gesture of appreciation, the Partner Appreciation Night was a refined evening where professional bonds were recognised and future partnerships were inspired. Al Habtoor City Hotel Collection continues to build on its legacy of fostering authentic, strategic relationships across the hospitality industry, and this special evening brought that ethos to life in unforgettable style, a statement said. Stefan Radstrom, General Manager, Al Habtoor City Hotel Collection, said: 'Partner Appreciation Night is more than just a celebration, it is a reflection of the meaningful relationships we've built with our partners over the years. Their dedication and shared commitment to excellence are the cornerstones of our journey. Tonight, we honour that spirit of collaboration and look ahead to a future shaped by innovation, trust, and mutual success.' Soufiane El Allam, Complex Operations & Commercial Director, Al Habtoor City Hotel Collection, added: 'Success in hospitality is never a solo act—it's a symphony of partnerships, passion, and performance. Partner Appreciation Night is our tribute to those who help us turn ambition into achievement, day after day. Together, we're not just setting standards—we're redefining them.' The event was designed to reflect the exceptional standards upheld by the collection's three iconic properties, namely Al Habtoor Palace Dubai, Hilton Dubai Al Habtoor City, and V Hotel Dubai. The night included highlights that celebrate the power of collaboration, from a dynamic networking atmosphere to memorable moments shared amongst key industry stakeholders. Guests were also treated to a culinary journey, curated by the city's most beloved dining destinations, on the night. Signature creations from ZOCO, Ribs & Brews, World Cut Steakhouse, and BQ were paired with carefully crafted beverages in partnership with Patrón Tequila. An eclectic array of live music and dance entertainment, complemented by energetic DJ sets completed the evening's sophisticated ambience, ensuring a festive mood from start to finish, all set against a glittering Dubai skyline. The event was further an opportunity to celebrate the recent accolades that have been received across the complex. Some of the awards and recognitions include Al Habtoor Palace being awarded the prestigious Forbes Travel Guide Four-Star Rating for 2025 and being recognised by Preferred Hotels & Resorts as Hotel of the Year with the 2025 Preferred Awards of Excellence. Meanwhile, Hilton Dubai Al Habtoor City earned the distinction of being named the #2 Top Meeting Hotel in the Middle East & Africa by Cvent. These milestones not only reflect the exceptional standards upheld across the collection but also reinforce the value of strong, collaborative relationships that drive shared success and sustained industry leadership. – TradeArabia News Service

For the first time in Dubai's real estate history: Launch of AA TOWER – The first freehold project on Sheikh Zayed Road
For the first time in Dubai's real estate history: Launch of AA TOWER – The first freehold project on Sheikh Zayed Road

Zawya

time25-05-2025

  • Business
  • Zawya

For the first time in Dubai's real estate history: Launch of AA TOWER – The first freehold project on Sheikh Zayed Road

Dr. Mohanad Alwadiya: The project is a game-changer in Dubai's real estate market Dubai, United Arab Emirates – In an unprecedented move that reflects the evolution of Dubai's real estate sector and the growing investment opportunities in the city center, Ahmed Mostafa Ahli Investment Group has announced the launch of sales for the first fully freehold residential and commercial units on Sheikh Zayed Road. These units are part of the group's flagship development, AA TOWER, which is one of the latest and most prominent mixed-use towers in the area. The project will be officially unveiled at an exclusive launch event organized by the group in collaboration with Harbor Real Estate, the exclusive sales agent, on Tuesday, May 27, at the V Hotel in Al Habtoor City. The event will be attended by leading investors and real estate professionals from across the region. AA TOWER marks a milestone as the first mixed-use project to be included in the fully freehold market. This follows a recent decision by the Dubai government allowing private property owners on Sheikh Zayed Road to convert their properties into freehold ownership accessible to all nationalities. The move has significantly enhanced Dubai's appeal on the global investment stage, both for institutions and individual investors. Commenting on the project, Dr. Mohanad Alwadiya, CEO of Harbor Real Estate, said: 'AA TOWER is a game-changer in Dubai's real estate market. Its strategic location on Sheikh Zayed Road—one of the most iconic and important avenues in the city—creates wide-ranging opportunities for investors from within and outside the UAE. The market is looking forward to a strong launch, as this project sets a new benchmark and reinforces Dubai's global reputation for delivering exceptional and distinctive investment opportunities under the freehold system.' The 60-story AA TOWER is built on a 10,000 square foot plot and comprises 369 residential units, including 195 one-bedroom apartments, 198 two-bedroom apartments, and 3 three-bedroom apartments. It also features 26 office units, 5 retail stores, and 447 parking spaces. Floors 1 to 51 each include only eight apartments, ensuring privacy and exclusivity. Floors 52 and 53 offer larger two-bedroom apartments ranging between 1,700 and 2,100 square feet. Owners will also have the option to merge one-bedroom and two-bedroom units to suit their preferences. Strategically located on Sheikh Zayed Road, AA TOWER boasts direct views of Burj Khalifa, Downtown Dubai, and Jumeirah Beach. The tower is also close to iconic destinations such as City Walk, Dubai International Financial Centre (DIFC), Museum of the Future, World Trade Centre, Mohammed Bin Rashid Boulevard, and The Dubai Mall. It offers convenient access to major highways, public transportation, and Dubai Metro. The location is surrounded by top-tier restaurants, cafes, international schools, and hospitals. AA TOWER also includes a full range of luxurious amenities, including a signature swimming pool, a modern gym, an indoor cinema, a multi-purpose event hall, a prayer room, and a barbecue area. Apartments are available with both open and closed kitchen layouts and are finished with high-end materials from premium brands. What sets AA TOWER apart is its flexible post-handover payment plan, a rare offering among ready-to-move-in properties in such prime locations. For residential units, the payment plan begins with a 28% down payment, followed by 4% registration fees to the Dubai Land Department, AED 3,000 in administrative fees, and 12 quarterly payments of 6%. For commercial spaces, the payment plan includes a 40% down payment, 4% DLD registration fee, 5% VAT, AED 3,000 in administrative fees, and 12 quarterly instalments of 5%. Prices for residential apartments in AA TOWER range from AED 2.932 million to AED 5.4 million (approx. AED 3,544 to AED 4,578 per sq. ft.). Office spaces are priced between AED 2.232 million and AED 7 million (approx. AED 5,205 to AED 5,375 per sq. ft.). Retail stores start at AED 12.136 million and go up to AED 25 million (approx. AED 7,829 per sq. ft.). About Harbor Real Estate Harbor Real Estate is a leading real estate services company based in Dubai and is part of a global group of real estate companies founded in Australia in 1972. Harbor's services include research and investment advisory, marketing, sales and leasing services, property management, project management, and development supervision. Harbor Real Estate serves a vast client base of major developers, institutional investors, and individual buyers. The company is proud to offer a team of award-winning consultants, with deep expertise and insight into local and international markets. Harbor is committed to providing effective real estate solutions tailored to the needs of its clients. Harbor Real Estate has earned the Golden Rating from the Dubai Land Department for seven consecutive years and has been ranked among the top five real estate companies by Forbes. Harbor has also been recognized as the Best Property Management Company in the UAE by Property Times

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