23-07-2025
Altera Digital Health launches intelligent faxing solution
Altera Digital Health has introduced Sunrise Health Record, an intelligent faxing solution that aims to enhance health information management (HIM) and reduce the inefficiencies associated with manual faxing.
This new offering is integrated with the Sunrise electronic health record (EHR) platform and is available for hospitals and health systems using Sunrise 25.1, the latest version of the company's comprehensive EHR system.
Sunrise 25.1 was made available for mid-size hospitals and health systems last month.
Faxing continues to be widespread in the healthcare sector because of interoperability challenges and misunderstandings regarding the privacy and security of data exchanged over the internet.
Despite this, conventional faxing frequently requires users to switch between different systems and revise documents, leading to labour-intensive manual processes and risks to data integrity that jeopardise patient safety and adherence to regulations.
Sunrise Health Record addresses these issues by providing a modern user interface with features that streamline communication.
These include the integration of faxing within HIM shortfall management, enabling staff to send deficiency notices directly within the workflow, and configurable inbound fax queues that automatically route faxes to the appropriate department or user.
In addition, single-click outbound faxing eliminates the need to download, rename, or reupload files, and real-time audit trails ensure complete visibility of the faxing process.
Altera Digital Health Sunrise group leader and executive vice-president Jay Adams said: 'By embedding these capabilities directly into Sunrise, we're helping hospitals reduce delays, cut down on manual effort and drive better outcomes across core operational workflows.
'Faxing may still be part of healthcare, but the frustration doesn't have to be. Hospitals need health IT solutions that not only offer efficiency but also enable their teams to put time and attention where they're most needed.'
"Altera Digital Health launches intelligent faxing solution" was originally created and published by Hospital Management, a GlobalData owned brand.
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