21-05-2025
Infosys collaborates with LogicMonitor to enhance IT operations observability
By Aman Shukla Published on May 21, 2025, 15:36 IST
Infosys has announced a strategic collaboration with LogicMonitor, a SaaS-based hybrid observability platform powered by artificial intelligence (AI). This partnership combines Infosys AIOps Insights, part of the Infosys Cobalt cloud suite, with LogicMonitor's Edwin AI to improve IT operations observability.
The integrated solution aims to enhance performance, reliability, and customer experience across complex IT environments. Key benefits include reducing problem diagnosis and resolution times by up to 30%, minimizing redundant alerts by up to 70%, and providing comprehensive visibility across hybrid IT systems.
Additionally, the collaboration delivers persona-based insights to support better forecasting and enable proactive IT issue resolution and informed business decisions.
Anant Adya, EVP and Service Offering Head, Infosys, stated, ' We are proud to collaborate with LogicMonitor to redefine the observability landscape. With our expertise in AI-driven insights and proven methodologies leveraging Infosys Cobalt, this alliance helps our customers make informed business decisions while unlocking innovation across the ecosystem. Together, we are equipping enterprises with the tools they need to stay ahead in an increasingly complex IT environment.'
Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at
