Latest news with #AnkitAgarwal

Why Patients Must Remain The Focus As AI Revolutionizes Healthcare

Forbes

06-08-2025

Health
Forbes

Why Patients Must Remain The Focus As AI Revolutionizes Healthcare

Ankit Agarwal, Chief Technology Officer, Palco. Smart, scalable and people-centered solutions should be at the heart of everything we do in healthcare. Before the digital revolution transformed healthcare, paper-based systems and traditional contact centers were the foundation of most operational workflows. However, today's demands and fast-paced environment have rendered these manual processes unsustainable, inefficient and prone to risk. Having spent my career leading digital innovation across a range of healthcare organizations—including managed care organizations, Medicaid programs and self-directed care providers—I've always been fascinated by how tools can improve outcomes, reduce friction and give individuals more control over their care. But innovation, including technologies like AI, is only meaningful when it serves people. Let's look at how we can work to deliver future-ready healthcare systems with AI that put people at the center. The Manual Challenge Historically, managing paper records has required significant time and labor, leading to frequent delays, lost productivity, escalating administrative costs and quality issues. Similarly, legacy contact centers face limitations with high agent turnover, long wait times and outdated tools. These factors not only impact efficiency but also drastically take away from the overall patient experience. As a study from the National Library of Medicine comparing paper-based with electronic patient records found, 'Inconsistencies between a patient's electronic and paper-based medical record can lead to significant problems for the health care staff in daily practice.' The modern consumer expects fast, personalized support across multiple channels. In fact, as reported by The Lund Report, 30% of patients have left an appointment due to long waits, and 20% have switched doctors for the same reason. Traditional methods are also often vulnerable to data loss, security risks, limited accessibility and service inconsistencies that may hinder both communications and compliance. These challenges highlight an urgent need for smarter, scalable solutions in healthcare operations. The New Age Of AI AI has quickly evolved from a niche technology to a transformative force in healthcare. What began with automating simple tasks like appointment scheduling or form processing has now expanded into sophisticated applications such as predictive analytics, natural language processing and real-time clinical decision support. But the concern is that AI could cause healthcare to lose the human touch. To solve this, humanized AI seeks to use AI to create a blended approach that enhances rather than replaces humans. This idea is founded in empathy and context awareness to create systems that support patients and providers in more intuitive, effective ways. Dr. Jonathan H. Chen, assistant professor of medicine at Stanford, sums up the idea nicely: "'What is a computer good at? What is a human good at?' We may need to rethink where we use and combine those skills and for which tasks we recruit AI." Organizations are using humanized AI to create scalable, more intentional experiences for their teams and patients. For example, NRC Health created an AI engine, Huey, to keep the human experience at the center of healthcare. From AI-powered chatbots delivering 24/7 support to predictive models that flag high-risk patients before emergencies occur, these tools can reshape healthcare delivery. Humanized AI solves some of healthcare's most persistent operational burdens, such as streamlining patient intake systems, verifying data in real time, reducing administrative workload and providing multilingual support, which enables human teams to focus on more complex and personal interactions. As Dr. Rachel Callcut, associate professor of surgery at the University of California, San Francisco, explains in a recent report from GE Healthcare and the MIT Technology Review, "By focusing on areas that patients, providers or systems are invested in addressing, we have set the stage for more rapid adoption and dissemination of AI.' A Phased Approach to Transforming Care What excites me most about AI in healthcare isn't just the technology itself—it's the potential to remove friction from people's lives. Leading the implementation of humanized AI at my organization was both an exciting and humbling experience. From the beginning, our goal was clear: to automate repetitive, paper-based workflows and contact center processes so we could improve efficiency and reduce human error. Throughout the process, however, I learned some valuable lessons: The first is to engage early and often. We initially thought we had accounted for every business need—but our team quickly flagged key issues we hadn't considered. It's, therefore, crucial to involve subject matter experts and frontline team members in the earliest stages of planning. Second, always have a backup plan. We pushed forward with an aggressive implementation timeline but overlooked the fact that AI systems operate on preset logic and improve over time. The lesson here is simple: Build a plan B to ensure business continuity while AI systems are learning. Finally, implement in phases. Rolling everything out at once sounds efficient, but we learned that a phased approach gave us the space to incorporate real-time feedback and refine our plan for long-term success. A the GE Healthcare and MIT Technology Review report cited above found, '80% of business and administrative healthcare professionals believe AI will make them more competitive providers.' I agree with this. AI tools can transform how patients experience care. But it's not about replacing people or implementing AI at the expense of the patient experience. It's about making healthcare more responsive, more human and more efficient. Not someday, but today. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?

Hexaview Named AI Strategic Implementation Partner: Small Teams, Big Results in Regulated Industries

The Wire

05-08-2025

Business
The Wire

Hexaview Named AI Strategic Implementation Partner: Small Teams, Big Results in Regulated Industries

New Delhi [India], August 5: Hexaview Technologies ( has been officially recognized as an AI Strategic Implementation Partner, redefining how enterprise AI services are delivered across regulated sectors. At the heart of Hexaview's success is its lean 'AI Pod' model, where small engineering teams orchestrate multiple AI agents, achieving outcomes that traditionally required dozens of consultants—at 75% less cost and 4x faster delivery. "The traditional consulting model is broken: hire 20 people, have 15 meetings, deliver in 2 years," said Abhishek Talwar, CEO of Hexaview. "Our AI Pod service flips this completely. Small teams of engineers orchestrating multiple AI agents can deliver what used to require entire departments. We're not just making AI smarter, we're making business operations dramatically more efficient." "Most AI companies are still thinking like traditional agencies – throw more people at the problem, and then sprinkle AI," said Ankit Agarwal, CTO of Hexaview. "Our Agentic Orchestration is the opposite: small, focused engineering teams directing multiple AI agents that never get tired, never miss deadlines. When a fintech company needs regulatory compliance reports, our engineers design the agent workflows, manage quality control, and let the AI agents do the heavy lifting. This results in faster delivery, lower costs, and humans focused on what humans do best: strategic thinking and orchestration." Key Impact: AI Pod model delivers enterprise-grade solutions in just 6 weeks—versus 6 months for traditional firms. Compliance-led automation for sectors like wealthtech, healthcare, and government. Live documentation-as-a-service, keeping regulatory records always up to date. With a growing portfolio of long-term strategic engagements, Hexaview also announced the addition of Bryson Pouw as Strategic Advisor and Thiyagarajan Maruthavanan (Rajan) as Chief AI Advisor. Their expertise in enterprise AI governance and compliance innovation will shape the future of AI Pods. Trusted by: Wealthtech firms managing trillions in AUM Financial institutions adapting to shifting fiduciary regulations Government agencies requiring high-reliability AI systems About Hexaview: Hexaview ( is a global AI Strategic Implementation Partner. From the cloud shift to today's agentic platform revolution, Hexaview has consistently delivered sustainable, compliant, and future-proof systems for regulated industries. (Disclaimer: The above press release comes to you under an arrangement with PNN and PTI takes no editorial responsibility for the same.). PTI PWR

Hexaview Named an AI Strategic Implementation Partner

News18

05-08-2025

Business
News18

Hexaview Named an AI Strategic Implementation Partner

HT SyndicationNew Delhi [India], August 5: Hexaview Technologies ( has been named an AI Strategic Implementation Partner, redefining how AI services are delivered to regulated industries. While traditional firms rely on bloated teams and endless meetings, Hexaview's lean 'AI Pod" model proves that small engineering teams orchestrating multiple AI agents can achieve the same, if not better, results at a fraction of the time and It Matters-Traditional consulting: 20 people, 6 months, massive bills– AI Pod consulting: Small teams, multiple AI agents, 6 weeks, better results– Outcome: 75% less cost, 4x faster delivery'The traditional consulting model is broken: hire 20 people, have 15 meetings, deliver in 2 years," said Abhishek Talwar, CEO of Hexaview. 'Our AI Pod service flips this completely. Small teams of engineers orchestrating multiple AI agents can deliver what used to require entire departments. We're not just making AI smarter, we're making business operations dramatically more efficient."'Most AI companies are still thinking like traditional agencies – throw more people at the problem, and then sprinkle AI," said Ankit Agarwal, CTO of Hexaview. 'Our Agentic Orchestration is the opposite: small, focused engineering teams directing multiple AI agents that never get tired, never miss deadlines. When a fintech company needs regulatory compliance reports, our engineers design the agent workflows, manage quality control, and let the AI agents do the heavy lifting. This results in faster delivery, lower costs, and humans focused on what humans do best: strategic thinking and orchestration."What Sets Hexaview ApartAI Pods That Scale:– Focused engineering teams– Multiple AI agents working 24/7– Delivery in one-fourth the time and costLiving Documentation-as-a-Service:– Compliance reports that self-update– Alerts for regulation changes– Prevents outdated, risky documentationLegacy Modernization with Ongoing Support:– Long-term maintenance contracts– Updates and support years after deployment– Reliable systems for hospitals, wealthtech, and moreStrategic Advisors Join HexaviewTo further scale its AI impact, Hexaview welcomes Bryson Pouw as Strategic Advisor and Thiyagarajan Maruthavanan (Rajan) as Chief AI Advisor to its Advisory Board. Both bring deep expertise in enterprise AI implementation, compliance-led innovation, and governance. Their guidance will shape the next phase of Hexaview's AI Pod evolution, ensuring that its systems are not only innovative but maintainable, compliant, and built to Implementation Partnerships That LastMost AI firms offer short-term projects. Hexaview commits to long-term relationships:– Security updates– Compliance refreshes– Performance optimization– Ongoing human supportClients include:– Wealthtech firms managing trillions in AUM– Financial institutions facing shifting fiduciary rules– Government agencies requiring long-term AI reliabilityAbout HexaviewHexaview ( is an AI Strategic Implementation Partner for regulated industries that understands the difference between launching AI and sustaining AI. We implement AI systems that are designed to be maintained, updated, and improved over time, not abandoned after launching. A decade ago we helped our customers navigate the cloud platform shift, and now leading our customers through the agentic platform shift.(ADVERTORIAL DISCLAIMER: The above press release has been provided by HT Syndication. ANI will not be responsible in any way for the content of the same.)

From Grandstand to Every Person: Sting® Makes F1® Dream a Reality for Fans

The Wire

28-06-2025

Entertainment
The Wire

From Grandstand to Every Person: Sting® Makes F1® Dream a Reality for Fans

This season, the Sound of Sting® isn't just heard, it leaves an impact! And it might just take you to the racetrack of your dreams Delhi, India (NewsVoir) In a bold move that fuses cinema, culture, and adrenaline, Sting® Energy, PepsiCo India's high-voltage energy drink, has dialled up its '#F1SoundsLikeSting' challenge – offering fans a golden opportunity to win an unforgettable Formula 1® experience at one of the most iconic races of the season. The contest kicked off with a post on the @sting_india Instagram handle, inviting fans to take part in this once-in-a-lifetime experience. The challenge? Spot the iconic 'Stinggg' sound wherever it's heard—whether in across digital platforms, or in ads and share it for a chance to win F1 Grand Prix tickets. This unexpected sonic moment is set to spark a nationwide hunt, transforming Sting® from just an energy drink into a cultural signal, a fandom trigger, and a sound that refuses to go unheard. Ankit Agarwal, Director, Energy at PepsiCo India said, 'With this extension, we've doubled down on the 'Sound of Sting' campaign by turning a cultural moment into a platform for deeper brand engagement. Our association with Formula 1 allows us to amplify Sting's high-energy persona through sound – a powerful, ownable brand asset. This campaign reflects our strategic shift toward immersive, experience-led marketing that resonates with India's youth and keeps Sting at the heart of culture, conversation, and disruption.' The contest marks the next chapter in Sting's high-decibel, youth-first Sound of Sting® campaign, which went viral earlier and revealed the brand as the official energy drink partner of Formula 1. By placing sound at the centre of its storytelling, Sting® isn't just riding cultural moments, it's amplifying them. From June 27 to July 13, fans across India can participate by identifying where they hear the 'Stinggg' sound. A few lucky winners will be selected for an adrenaline-fueled F1 Grand Prix experience. Prizes* will be awarded by the end of August 2025. *T&Cs apply. For more details on how to participate, fans can visit the official @sting_india Instagram page. So, turn up the volume, follow the buzz, and let the 'Stinggg' lead you to the ultimate F1® experience. Because this season, if fans can hear it – they just might live it. About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio that includes Lay's®, Doritos®, Cheetos®, Gatorade®, Pepsi-Cola®, Mountain Dew®, Quaker®, and SodaStream®. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep (PepsiCo Positive). pep is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit and follow on X (Twitter), Instagram, Facebook, and LinkedIn @PepsiCo. (Disclaimer: The above press release comes to you under an arrangement with Newsvoir and PTI takes no editorial responsibility for the same.).

Time of India