Latest news with #Blanchette
Boston Globe
18-05-2025
- Sport
- Boston Globe
Seven high school sports takeaways from Saturday, including track relays and Norwell's Maddie Oliver committing
1. Milestones It was a quiet day on the milestone front, but North Reading sophomore Cara Ward did notch her 100th career save in a 14-3 win over Latin Academy, while Stoughton freshman Joe Toupin made 10 saves in a 15-7 loss to Southeastern to put him over 250 for the season. Advertisement Final: North Reading 14 - Boston Latin Academy 3 Congratulations to Cara Ward on her 💯 career save! Best of luck to Boston Latin Academy! — North Reading Girls Lacrosse (@GLaxNRHS) 2. Walkoff wins There were plenty of these, most notably senior Kelsey Blanchette's solo home run in the bottom of the seventh for Lincoln-Sudbury brought an end to a scoreless pitcher's duel against Silver Lake. Blanchette's walkoff blast gave No. 5 L-S a 1-0 win over No. 2 Silver Lake, which had won 12-0 in their April 25 matchup. Blanchette was also one-half of that pitching duel, striking out nine. Get Starting Point A guide through the most important stories of the morning, delivered Monday through Friday. Enter Email Sign Up Related : Holy Cross-bound senior Brady MacCutchen delivered a walkoff hit to lift BB&N to a 4-3 win over Middlesex in the semifinals of the second division of the ISL Tournament. On the lacrosse field, North Reading junior LSM Gavin Wesley recovered a turnover and raced down the field for a 9-8 overtime win over Methuen, and Lexington freshman Ethan Wang netted the OT winner in a 9-8 victory over Newton North. Advertisement 3. Going, going, gone In addition to Blanchette's walkoff blast, Dighton-Rehoboth senior Emma Horrocks , a Holy Cross commit, sent one out, while Hanover senior Abby Hanna , who is committed to Johnson & Wales, launched a round-tripper for the fourth consecutive game. 4. Daily lacrosse leaderboard Goals Owen Quinn , Scituate, 7 Lyla Greenleaf , Ipswich, 6 Tyler Moody , Winthrop, 5 Meera Raskin , Ursuline, 5 Janice Bouchard , Old Colony, 4 Nick Doherty , Southeastern, 4 Anthony Ferreira , Stoughton, 4 Maeve Kelly , Medfield, 4 Maddy Lubov , Ursuline, 4 Cooper Masso , Bishop Feehan, 4 Sophia Zeppieri , Medfield, 4 Points Greenleaf, Ipswich, 8 Raskin, Ursuline, 8 Kelly, Medfield, 7 Quinn, Scituate, 7 Greenleaf, Ipswich, 6 Lubov, Ursuline, 6 Katie Maheu , Ursuline, 6 Kendall Herrick , Medfield, 5 Moody, Winthrop, 5 Zeppieri, Medfield, 5 5. Daily strikeout leaders Akiira'Ley Vazquez , Greater New Bedford, 14 Aidan Murphy , Weston, 12 Abigail Noble , Gloucester, 11 Ty Southall , Georgetown, 10 Blanchette, Lincoln-Sudbury, 9 Edy Latour , Dighton-Rehoboth, 7 Tyrin Macdonald , South Shore, 7 Luke Joyce , Braintree, 6 6. ISL finals set The Independent School League will hold its baseball, boys' lacrosse, and girls' lacrosse championship games Sunday. The baseball final will see No. 4 seed Lawrence Academy host No. 6 Belmont Hill at 1 p.m. The boys' lacrosse final will pit No. 6 Tabor and top-seeded Belmont Hill in Belmont at 3:30 p.m. And the girls' lacrosse title games will feature top-seeded Governor's Academy and No. 2 Nobles at noon at Thayer Academy. 7. Commitment central Norwell senior Maddie Oliver announced she will be playing at James Madison next winter. The 5-foot-11-inch shooting guard was named South Shore League MVP after averaging 18.2 points, 9.3 rebounds, and 3 assists per game and taking the Clippers to back-to-back state finals. Advertisement James Madison University '29! Thank you to everyone who has helped me along the way. Go Dukes! — Madison Oliver (@maddieoliver00) Chelmsford senior Maggie Luke , a 5-2 setter and libero who plays with Mill City Volleyball Club, announced her commitment to Worcester State. 🚨Congratulations to Maggie Luke on continuing her volleyball career committing to Worcester State University!🚨 We are all proud & excited for your next phase next year when you are at Worcester State! You will always be a Lion🦁🏐🏹🎉 — CHS Volleyball (@CHSBVolleyball) Fellow Lions senior Liam Quinn , a 6-3 opposite hitter who plays with the NE Storm, signed his letter of commitment to play men's volleyball at Division 1 Merrimack. 🚨Congratulations to Liam Quinn on continuing his volleyball career with his commitment to Division 1 Merrimack College! We are proud & excited for your next phase of your playing career next year at Merrimack College! Let's keep it going at CHS for as long as possible🦁🏐🏹🎉🚨 — CHS Volleyball (@CHSBVolleyball) The Massasoit Community College baseball team announced its incoming freshman class, which includes Brockton righthanded pitcher/infielder Nick Genatossio , Dighton-Rehoboth righthanded pitcher/outfielder Aidan Melo , Bridgewater-Raynham lefthanded pitcher/first baseman Vincent Tavares , and fellow Trojans senior Shamus Barrett , a catcher/infielder. Brendan Kurie can be reached at
Metro
15-05-2025
- Business
- Metro
TGI Fridays overhauls menu in comeback attempt after closing dozens of locations
The popular American casual dining chain TGI Fridays is giving its menu a makeover in an attempt to bounce back from bankruptcy and restaurant closures. TGI Fridays on Tuesday announced it is revamping 85% of its menu as part of its 'ongoing comeback story' as it pushes to keep the doors of its 89 remaining locations in the US open. The chain filed for bankruptcy in November and has shuttered more than a 100 locations over the past year. A TGI Fridays spokesperson said they 'took a hard look' at their existing menu and upgraded ingredients and cooking techniques to boost consistency and speed. TGI Fridays' CEO since April, Ray Blanchette, said it's 'just the beginning' of the chain's overhaul. 'Fridays has a legacy worth celebrating, and we're leaning into that,' Blanchette told on Tuesday. 'We leveled up the flavor on our Mozzarella Sticks, along with nearly the entire menu. Longtime fans will see familiar favorites made better, and first-time guests will get a fresh take on what makes Fridays special.' Some items will disappear from the menu to make way for the new additions. ' TGI Fridays is reworking its mozzarella sticks, which it helped make popular in the 1980s. They will now come sauced with three flavors: RedHot Buffalo, Garlic Parmesan and the Whiskey Glaze only. More Trending Other new items include the Big Queso Energy Burger, Loaded Tots and the TGI Sauce that is 'creamy and tangy with a sweet-smoky kick'. The chain is also debuting seven drinks including the The eL.I.T.e, Jack's New Fashioned, Fri-Yay Rita, Turbo Toro, Tito's Thunderbolt, The Late Checkout and Strawberry Henny. TGI Fridays had 270 restaurants in America at the start of 2024, and had 164 left when it filed for bankruptcy near the end of the year. In its heyday in 2008, the chain had 600 locations. The remaining locations are run by franchisees with an 'advisory board empowering and shaping brand-wide decisions', TGI Fridays stated in earlier this year. Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: Students busted for bizarre TikTok 'Chromebook Challenge' to insert objects in laptops MORE: Urgent recall of soups, rice and porridge mixes over 'life-threatening' risk in US MORE: History of Air Force One as Trump eyes accepting $400,000,000 Qatari plane
New York Post
14-05-2025
- Business
- New York Post
TGI Fridays plans massive menu changes in hopes of a post-bankruptcy ‘comeback story'
One of America's most nostalgic restaurant chains is getting a facelift. TGI Fridays announced a menu overhaul on Tuesday as part of what they're calling 'TGI Fridays' ongoing comeback story.' The plan for bankruptcy bounce-back involves changes to a whopping 85% of its menu, with multiple new items launching nationwide Wednesday, May 14. Advertisement When making the adjustments, the brand 'took a hard look' at the previous menu to remove some items, upgrade ingredients and make cooking techniques more efficient for faster service and consistency, reported. 5 TGI Fridays announced a substantial menu overhaul on Tuesday. wolterke – The spruced-up menu comes after the fast-casual restaurant filed for bankruptcy in November 2024, which led to a significant decrease in locations across the U.S. Advertisement According to a spokesperson, the chain now has 89 remaining locations — compared to the start of 2024 when there were triple that, around 270. 5 TGI Fridays' new Big Queso Energy Burger. TGI Fridays Ray Blanchette, who took the helm as the company's CEO in April, told that the menu overhaul is 'just the beginning' of changes to come to TGI Fridays. 'Fridays has a legacy worth celebrating, and we're leaning into that,' Blanchette said. Advertisement 'We leveled up the flavor on our Mozzarella Sticks, along with nearly the entire menu. Longtime fans will see familiar favorites made better, and first-time guests will get a fresh take on what makes Fridays special.' TGI Fridays helped popularize mozzarella sticks in the 1980s, and now the chain is modernizing the beloved appetizer with three different sauces — one of which is only available at the restaurant. 5 TGI Fridays updated mozzarella sticks, which they helped popularize in the 1980s. Center Reach Group Account / TGI Fridays 5 TGI Fridays' upgraded Loaded Tots. Center Reach Group Account / TGI Fridays Advertisement Here are the new menu items that patrons will find at TGI Fridays: TGI Sauce: The chain is launching a new all-purpose signature sauce, which they describe as 'creamy & tangy with a sweet-smoky kick.' The chain is launching a new all-purpose signature sauce, which they describe as 'creamy & tangy with a sweet-smoky kick.' Mozzarella Sticks: The beloved item can now come sauced in three different flavors: RedHot Buffalo, Garlic Parmesan and the Fridays-only Whiskey Glaze. Of course, customers can still opt for the original with all three sauces on the side. The beloved item can now come sauced in three different flavors: RedHot Buffalo, Garlic Parmesan and the Fridays-only Whiskey Glaze. Of course, customers can still opt for the original with all three sauces on the side. Big Queso Energy Burger: A messy burger that comes with lettuce, pico de gallo, roasted jalapeños, cheddar cheese, poblano queso and a side of even more queso. A messy burger that comes with lettuce, pico de gallo, roasted jalapeños, cheddar cheese, poblano queso and a side of even more queso. Loaded Tots: The revamped app now comes fully loaded with bacon, cheese, green onions and the new TGI Sauce. TGI Fridays is also introducing 'sips that slap' — or, for those who don't care for slang, seven new signature drinks. 5 The chain has concocted seven new drinks. TGI Fridays The eL.I.T.e: A mega-sized Long Island iced tea and Lemonade hybrid featuring Smirnoff vodka, New Amsterdam gin, Captain Morgan Spiced rum, Grand Marnier, lemonade and a splash of Coca-Cola. A mega-sized Long Island iced tea and Lemonade hybrid featuring Smirnoff vodka, New Amsterdam gin, Captain Morgan Spiced rum, Grand Marnier, lemonade and a splash of Coca-Cola. Jack's New Fashioned: Jack Daniel's whiskey, torched sugar, Angostura bitters and black cherry, topped with a cherry. Jack Daniel's whiskey, torched sugar, Angostura bitters and black cherry, topped with a cherry. Fri-Yay Rita: A 'sweet, sour and a little bit salty' drink with Patrón Silver tequila, Fridays' own agave sour, a splash of Grand Marnier, a half-salt rim and a lime squeeze. A 'sweet, sour and a little bit salty' drink with Patrón Silver tequila, Fridays' own agave sour, a splash of Grand Marnier, a half-salt rim and a lime squeeze. Turbo Toro: Patrón Silver tequila, blue curaçao, lime juice, passion fruit, with a full can of Red Bull Tropical. Patrón Silver tequila, blue curaçao, lime juice, passion fruit, with a full can of Red Bull Tropical. Tito's Thunderbolt: Described as the 'jolt you didn't know you needed,' Tito's Handmade Vodka, lemonade and Owen's Transfusion Mix, over ice and topped with lemon. Described as the 'jolt you didn't know you needed,' Tito's Handmade Vodka, lemonade and Owen's Transfusion Mix, over ice and topped with lemon. The Late Checkout: Bacardi Gold rum, Chambord, passion fruit, lemonade and a splash of grenadine, all over ice. Bacardi Gold rum, Chambord, passion fruit, lemonade and a splash of grenadine, all over ice. Strawberry Henny: Hennessy V.S, Grand Marnier and fresh strawberry purée, topped with a sliced strawberry.
Yahoo
13-05-2025
- Business
- Yahoo
TGI Fridays changed 85% of its menu. Here's what's new
TGI Fridays, toiling in bankruptcy and dealing with a steady pace of closures, perhaps has a simple solution for all of its ills: Better food. On Tuesday, TGI Fridays is rolling out a revamped menu at its US restaurants which includes more mozzarella sticks options, upgraded steaks and chicken, a new signature sauce as well as a visually appealing cocktail list to appeal to the TikTok generation. A new menu is the first step CEO Ray Blanchette is making to revitalize the 60-year-old chain, which has all but diminished into irrelevancy under its former private equity owner who took the flavor out of TGI Fridays. 'We've touched 85% of the menu, including improving the quality and cooking methods as well as getting back to hand-breading (chicken fingers) and doing things that we've always been known for, like hand-cutting steaks,' he told CNN. Blanchette had served as TGI Friday's CEO for five years until May 2023, before returning in January. He immediately took on the Herculean task of helping to usher the iconic business out of Chapter 11, which it hopes to complete this summer, and return it to growth. TGI Fridays has 85 US locations remaining — a far cry from the 600 it had at its peak in 2008. Adding to the challenge, the casual dining sector is struggling, with many chains (barring one notable exception) reporting slumping sales as customers pull back their spending amid economic uncertainty — making a TGI Fridays relaunch even more difficult. Part of the reason for slumping sales is that heritage chains haven't innovated enough compared to their quick service competitors, according to Maeve Webster, president of consulting firm Menu Matters. 'When times were good before the pandemic, they got a bit lazy with the way they were thinking about their concept, their position in the marketplace and the idea that consumers would always go,' she told CNN. 'After the pandemic, that put a lie to that idea. Now suddenly they found themselves having to really re-think what their position was in the marketplace, layered on top of that all of the challenges that are facing restaurants in general with labor, supply chain and increased costs.' Within his first 100 days on the job, Blanchette wanted to make 'no regrets moves' with the menu. That meant leaning into what its fans are familiar with — notably appetizers, meats and cocktails — plus hopefully attracting Gen Z eaters that crave different flavors. 'We approached it from the standpoint of let's make sure everything we have on our menu is something we're proud to serve,' he said. 'If it's not and if we're not proud to serve it, either delete it or improve it.' A hallmark of the menu is a new 'TGI Sauce,' which the chain calls the 'flavor anchor we've been missing.' It's described as a 'craveable, all-purpose sauce built to elevate fries, burgers, and hand-breaded chicken.' TGI Fridays is also expanding its mozzarella sticks sauce selection, which is the 'most-Googled item associated' with the chain, to include Frank's RedHot Buffalo, garlic parmesan and whiskey-glaze options; improving its tater tots and introducing a new 'Big Queso Energy Burger,' a Southwestern-inspired cheeseburger. Chicken is getting an upgrade, with the chain now buying better-quality poultry and hand-tossing the coating of fried chicken at the restaurants. Steaks, too, are now being cut in-house. Blanchette also teased that pot stickers are returning to its Thai Chicken Salad. 'We're going back to be more distinctive,' he said. 'We knew one of the broad-based assumptions that Fridays is known for bold innovation, interesting presentations of the food and proper cooking … we knew we wouldn't regret going back to really pure and true cooking methods.' But TGI Fridays could get too bold, like with sushi, an offering added during Covid-19 to make use of its empty dining rooms and was sold via delivery under a virtual brand. That's gone, with Blanchette admitting it was 'easy to move away from.' Steakhouse Meatballs, an appetizer topped with a garlic and herb chimichurri sauce and served with tortilla chips, plus Truffle Tot-Chos, both got the axe, too. The changes are more 'new-ish' rather than a total makeover, in Webster's opinion. TGI Fridays is 'revamping some of the stuff that's already been there, which is not bad — people like mozzarella sticks and there's nothing wrong with them — but I'm not sure that that addresses some of the more critical issues that might be facing them,' she said. It's not only the food that's changing, so are the drinks. After all, TGI Fridays got its start in 1965 in Manhattan as a place for singles to meet each other. It was one of the first major chains to popularize the 'happy hour' concept. Blanchette is changing the drinks menu to reflect the classics TGI Fridays served in years past, like when he was a manager and then in other leadership roles from 1989 to 2007. The chain used to display seven goblets at its bars, each representing its signature cocktails that are now being modernized into 'Power Pours.' The drink list includes a 'Jack's New Fashioned,' a fresh take on a Jack Daniel's whiskey cocktail that switches out the orange for a black cherry; a new Long Island iced tea called the 'The eLITe' that mixes vodka, gin, rum, an orange liqueur, lemonade and a splash of Coca-Cola. There's also a stronger 'Strawberry Henny,' which has Hennessy V.S. cognac, a splash of Grand Marnier, and fresh strawberry purée topped with a sliced strawberry. Blanchette has seen in their tests that 'people are drinking less cocktails, but they're drinking more premium cocktails,' especially younger consumers. When they do indulge, he added, 'there's a need to focus on handcrafted, fresh ingredients built right in front of them.' All the drinks have a 'high visual appeal,' the company said, likely in hopes of imitating the success other chains have seen with colorful cocktails that have gone viral on social media. This month, Chili's rolled out a '90s-inspired color-changing margarita. For Webster, leaning too much into trends isn't a panacea for the difficulties casual dining chains are facing and TGI Fridays is 'going to find that that's probably not going to be the answer to their problems.' However, a reinvention for TGI Fridays isn't 'impossible,' she said referencing how Chili's is 'killing it' again. 'Our industry needs some wins and I'd like to see some of these heritage brands reclaim the things that made them unique,' she said. Sign in to access your portfolio
Hamilton Spectator
25-04-2025
- Health
- Hamilton Spectator
NDP calls for investigation into Sudbury's Countryside Extendicare
Enter the building on Algonquin Road. The lobby fireplace and soft furniture appear friendly and warm. The sign says 'Welcome to Extendicare Helping People Live Better.' However, the state of affairs indicates not all is well at Countryside Extendicare, Sudbury's newest long-term care home with 256 beds. It opened last year after Extendicare closed its facility on Falconbridge Road. 'The place looks absolutely beautiful from the outside, but what goes on, on the inside, is a totally different story,' Kim Blanchette said about Countryside. Blanchette's father is at Countryside and she spoke to The Star shortly after problems began to surface. A visit by assessors prompted the Ministry of Health and Long-Term Care to issue a cease admissions order on Dec. 16, 2024. As a result, Countryside cannot accept new patients until non-compliance issues are corrected. Four months later, the order remains in effect. Meanwhile, families and people connected to residents living at Countryside Extendicare continue to be concerned. And Sudbury's two NDP MPPs - Jamie West (Sudbury) and France Gelinas (Nickel Belt) - said in a letter to Natalia Kusendova-Bashta, Ontario's minister of Long-Term Care, that they want the province to investigate Countryside. They wrote that while Countryside management and the province have said many issues have been addressed, families are not convinced. The MPPs said they met the Extendicare Countryside Family Council on April 9. 'During that meeting, members of the council shared distressing concerns about the actual conditions in the home,' they wrote. 'Families describe the situation as nothing short of a crisis, and shared examples of residents feeling neglected, unsafe, and unheard. 'Furthermore, the families stated that these concerns have not been addressed, and they are frustrated that the compliance orders have been lifted despite no visible improvements. 'The contrast between what is being reported by Extendicare's senior management and the experiences being shared by those on the ground is stark. We respectfully request that your office investigate the growing discrepancies between the reports shared by senior management at Extendicare Countryside and the troubling accounts we are hearing from residents and their families.' They said the families are concerned about a range of issues, including poorly trained staff, poor wound care and hygiene, and inconsistent feeding practices. Worried about her father Blanchette said she has noticed many of these issues with her father, including poor hygiene. She is concerned about fungal problems and the possible presence of Methicillin-resistant Staphylococcus aureus (MRSA) bacteria. MRSA is resistant to many antibiotics so it can be difficult to treat. 'A lot of the residents I have talked to are so happy that all this information has come out publicly. I am very tired right now, as I just got home from Parry Sound, visiting with my husband's almost 96-year-old mother. 'She's in the Lakeland Long Term Care Facility, attached to the Parry Sound Hospital. She is being very well looked after there. Quite the contrast between both long-term care facilities. Just the quality of the meals is a significant contrast.' Blanchette said she takes some comfort that problems at Countryside have become public and that it 'wasn't just me going through such stress … and feeling so helpless ... 'My dad now has an open wound on his private area, and was put on four different medications to help heal his severe diaper rash.' Blanchette reported this problem to an RN on Oct. 28, 2024. She was called a 'couple days later to advise me that, after Dad was showered, they would be spraying a barrier cream on him … this is only the fourth infection he's had since entering the Countryside Extendicare since May 22, 2024. We have been dealing with a bed sore on his heel and two large toenail infections since June. 'No one told me about MRSA for three months, until his clothes piled up over his laundry hamper the Extendicare put in his room for quarantined laundry. A PSW came rushing at me, in the hallway, and said I couldn't put his clothing in the regular laundry and she grabbed it all out and put it back in his room. 'I asked why my Dad's laundry was quarantined and she had no idea. She said to go to the nurses' station and inquire there. The RN looked on the computer, and couldn't find anything about the quarantine order, so she told me to go to the Owl's Nest and speak to the RN there. 'This nurse, Jessica, I think, looked into it, and said 'Yes, they did a swab on Aug. 20, and it came back indicating MRSA.' This was now the middle of November and this is the first I heard that the infection had developed into MRSA.' Concerns growing Don Bourré also spoke to The Star after Countryside's problems became common knowledge. He attended a town hall last year at the facility to learn more. 'My girlfriend's mother is 97,' Bourré said. 'She was living in her own home up until recently' when she suffered a broken hip. The elderly woman stayed at the Clarion Hotel for a time, where the St. Joseph's Continuing Care Centre was treating patients temporarily. She then moved into Countryside. 'Prior to the meeting, we were extremely happy with Countryside. We thought Countryside was the Taj Mahal,' Bourré said. 'But getting the notice and attending the (town hall) meeting, fear has been set in. It was not there before. Hearing the horror stories, we are starting to doubt. Is it possible that it is happening more than what is being reported? This was an eye-opener. 'What struck me the most – I am basing this on my own work experience – is that they need to tackle this right away, and get things back into shape. As the former VP of a large company, I looked after 165 stores and know how to fix things fast. 'These complaints that were brought forward by the (town hall) audience should have been resolved. Why are issues lingering? It baffles me. That they needed an outside group to come in and tell them things are bad … I don't understand. My mother-in-law had a fall … now we are forced to reassess how it happened and what was done.' Laura Tamblyn-Watts, president and CEO of CanAge, is committed to better elder care and seniors' rights. She said the concerns expressed are not just a Countryside problem. 'At CanAge, we hear daily about the ongoing concerns of people in long-term care, the worries of their families and the mounting frustration that the levels of care and support needed for our most vulnerable are not being met,' Tamblyn-Watts said. 'Care staff will say the same. They are often stretched to the limit and have only minutes per resident to get people up, dressed, medicated, bathed and moving. It's not sustainable for anyone. 'New long-term care homes such as this one may have the benefit of more modern facilities, but (has) the risks of new staff and systems failing. It is clear that this home is in trouble and help needs to be given to the residents as well as staff support. 'In a home where people are completely reliant on others for their well-being, residents and families often fear complaining and being labelled a troublemaker. While this should never happen, of course, it happens regularly ... 'In the end, the core issue is that seniors' care isn't either funded or seen as high-priority work, with very high staff turnover and very low wages. Until we start fixing the whole of home and community care, helping family caregivers financially and recruiting and retaining well-trained staff with good jobs, the story will never change. 'The good news is that we know exactly how to change it. The bad news is that despite building new long-term care homes, we are not yet able to provide the kind of quality care our vulnerable seniors need.' How complaints addressed The Star contacted Countryside with a series of questions about how it responds to concerns. Below is a list of those questions and Countryside's answers: Q. How does Extendicare respond to complaints? A. We value the feedback of our residents and their families and encourage them to share concerns as they arise. Going forward, our focus is on listening more closely, increasing opportunities for direct engagement with our residents and families, and ensuring we report more frequently on home initiatives, care programs and how we are addressing challenges. Q. Is there a protocol or standard operating procedure? A. Our process includes: - Thorough investigations of all complaints brought to our attention. - Providing a response within 10 days, unless an extension is requested by the home if more time is needed to investigate properly. - Tracking the progress of complaints investigations. - Regular reporting back to the Ministry and our Resident Council and Family Council on the status of items of concern. Q. Is what we are seeing a result of the transfer from Falconbridge to Countryside sort of growing pains? A. The recent transition of our residents and team members to a new home, along with welcoming 50 additional residents, created new challenges that we are actively addressing. Like other healthcare providers in Northern Ontario, we also face challenges recruiting permanent team members due to the health human resources shortage, requiring the use of agency staff to meet and exceed provincial requirements. Q. Will those who expressed concerns be assured prompt attention, assurances and corrections? A. We are grateful for the open dialogue and support from our partners in the Ministry and will continue to work to strengthen trust with our residents and their loved ones. We will provide regular status updates and continue to seek feedback on our path forward. The Local Journalism Initiative is made possible through funding from the federal government. Bluesky: @ X: @SudburyStar
