Latest news with #Boxing
Yahoo
11 hours ago
- Sport
- Yahoo
Usyk v Dubois fight: Boxing fans complain heavyweight title clash was plagued with 'buffering issues' on DAZN
Boxing fans are demanding refunds after their DAZN stream of the heavyweight world title fight was ruined by "constant buffering" issues. Oleksandr Usyk stopped Daniel Dubois in the fifth round of Saturday night's fight, delivering a vicious punch that knocked his rival's gum shield out of his mouth. The epic moment secured the Ukrainian the undisputed world heavyweight champion title, but some fans missed it due to problems with the stream. Read all the latest Money news here 'They're denying anything was wrong' "£25 to watch the boxing and all I got was constant buffering! Even missed the knockout punch. How do I get a refund for a service not received?" one customer wrote on X. "This will definitely be the first and last fight I watch on DAZN. The buffering and quality makes it unwatchable. What a shite service," said another. Some even called for fans to complain to the media regulator, Ofcom, about the poor service. "They're [DAZN] refusing refunds and denying anything was wrong at their end (despite hundreds of complaints on Twitter with the exact same issues). We have complained to Ofcom. Only takes a few minutes," one customer said. The Money team spoke to several others who had suffered similar issues and had been refused refunds. John, 38, from Essex told us: "The stream for the pay-per-view event was really poor, constantly buffering, sound cutting out and the picture being cut off completely. It was literally unwatchable. "I raised the issue with DAZN yesterday and their response was an abrupt 'you're not entitled to a refund'. The best they could offer was to cancel my free 7-day trial, which I could do with a click of a button. "This was the first time I have ever used DAZN and will not be doing it again. I think it's disgusting, to be honest, as the stream was virtually unwatchable. I am sympathetic when things go wrong but the right thing to do is refund me if I wasn't provided the service I was promised." Some customers said DAZN told them there was no issue with its stream, implying the problem was with the customer's own internet or TV services. On X, the company told people to follow five steps to try to get it fixed. "Please follow the below-mentioned steps without skipping. "1. Force restart the device. 2. Uninstall the app. 3. Update and Restart the device. 4. Reinstall the app. 5. Internet speed, try to stream on another device. If the issue persists, please DM us." 'Unable to process refunds' Some fans did follow up with a direct message, but were told that DAZN's policy means it is "unable to process refunds for streaming issues even when evidence is provided". "I truly appreciate you sharing your experience and feedback. We will improve the service in the future," a company representative replied. We have contacted DAZN for comment. The streaming platform, which is the broadcast partner of boxing promoter Eddie Hearn's Matchroom, allows people to pay for a subscription to its services or a one-off fee for a particular event. It costs £14.99 a month for a 12-month deal, £24.99 a month to cancel anytime or £119.99 for an annual pass, with the Usyk v Dubois fight setting people back £24.99. This isn't the first time customers have complained about DAZN's poor service. It has received bad publicity for similar issues in the past, particularly during the highly anticipated Fury v Usyk fight last year. What should you do next if you want money back? Consumer champion Scott Dixon, AKA the Complaints Resolver, said customers should raise a chargeback to get their money back if DAZN refuses to issue refunds. "With so many people affected, this was clearly a widespread issue and DAZN cannot rely on a standard fob off citing there were no issues and blaming customers' internet when it's been widely reported that tens of thousands of viewers had issues," he told Money. He said the issue wasn't a minor glitch and instead was a "failure to deliver the service viewers have paid for". "Evidence is crucial on these types of complaints. Provide links to media articles that evidence it was a widespread issue, screenshots of social media posts and time-stamped screen recordings if you have them," he said. "Push hard and cite it's a clear 'breach of contract' under Section 49 of the Consumer Rights Act 2015, as the provider failed to perform the service with reasonable care and skill." Have you been affected by this issue? Tell us about your experiences by emailing money@
Sky News
12 hours ago
- Sport
- Sky News
Usyk v Dubois fight: Boxing fans complain heavyweight title clash was plagued with 'buffering issues' on DAZN
Boxing fans are demanding refunds after their DAZN stream of the heavyweight world title fight was ruined by "constant buffering" issues. Oleksandr Usyk stopped Daniel Dubois in the fifth round of Saturday night's fight, delivering a vicious punch that knocked his rival's gum shield out of his mouth. The epic moment secured the Ukrainian the undisputed world heavyweight champion title, but some fans missed it due to problems with the stream. 'They're denying anything was wrong' "£25 to watch the boxing and all I got was constant buffering! Even missed the knockout punch. How do I get a refund for a service not received?" one customer wrote on X. "This will definitely be the first and last fight I watch on DAZN. The buffering and quality makes it unwatchable. What a shite service," said another. Some even called for fans to complain to the media regulator, Ofcom, about the poor service. "They're [DAZN] refusing refunds and denying anything was wrong at their end (despite hundreds of complaints on Twitter with the exact same issues). We have complained to Ofcom. Only takes a few minutes," one customer said. The Money team spoke to several others who had suffered similar issues and had been refused refunds. John, 38, from Essex told us: "The stream for the pay-per-view event was really poor, constantly buffering, sound cutting out and the picture being cut off completely. It was literally unwatchable. "I raised the issue with DAZN yesterday and their response was an abrupt 'you're not entitled to a refund'. The best they could offer was to cancel my free 7-day trial, which I could do with a click of a button. "This was the first time I have ever used DAZN and will not be doing it again. I think it's disgusting, to be honest, as the stream was virtually unwatchable. I am sympathetic when things go wrong but the right thing to do is refund me if I wasn't provided the service I was promised." Some customers said DAZN told them there was no issue with its stream, implying the problem was with the customer's own internet or TV services. On X, the company told people to follow five steps to try to get it fixed. "Please follow the below-mentioned steps without skipping. "1. Force restart the device. 2. Uninstall the app. 3. Update and Restart the device. 4. Reinstall the app. 5. Internet speed, try to stream on another device. If the issue persists, please DM us." 'Unable to process refunds' Some fans did follow up with a direct message, but were told that DAZN's policy means it is "unable to process refunds for streaming issues even when evidence is provided". "I truly appreciate you sharing your experience and feedback. We will improve the service in the future," a company representative replied. We have contacted DAZN for comment. The streaming platform, which is the broadcast partner of boxing promoter Eddie Hearn's Matchroom, allows people to pay for a subscription to its services or a one-off fee for a particular event. It costs £14.99 a month for a 12-month deal, £24.99 a month to cancel anytime or £119.99 for an annual pass, with the Usyk v Dubois fight setting people back £24.99. This isn't the first time customers have complained about DAZN's poor service. It has received bad publicity for similar issues in the past, particularly during the highly anticipated Fury v Usyk fight last year. What should you do next if you want money back? Consumer champion Scott Dixon, AKA the Complaints Resolver, said customers should raise a chargeback to get their money back if DAZN refuses to issue refunds. "With so many people affected, this was clearly a widespread issue and DAZN cannot rely on a standard fob off citing there were no issues and blaming customers' internet when it's been widely reported that tens of thousands of viewers had issues," he told Money. He said the issue wasn't a minor glitch and instead was a "failure to deliver the service viewers have paid for". "Evidence is crucial on these types of complaints. Provide links to media articles that evidence it was a widespread issue, screenshots of social media posts and time-stamped screen recordings if you have them," he said. "Push hard and cite it's a clear 'breach of contract' under Section 49 of the Consumer Rights Act 2015, as the provider failed to perform the service with reasonable care and skill."
Daily Mail
2 days ago
- Sport
- Daily Mail
BREAKING NEWS Boxing fans claim Manny Pacquiao was 'ROBBED' after 46-year-old's comeback fight against Mario Barrio ends in draw
Boxing fans were left furious on Saturday night after Manny Pacquiao 's return to the ring at age 46 ended in a draw. Pacquiao put forth a valiant effort against the much younger Mario Barrios in the WBC welterweight title fight, but ultimately was unable to regain the belt as the bout was scored 115-113 (in favor of Barrios), 114-114 and 114-114. And fans were livid at the judges' decision to keep the belt with Barrios. 'Manny Pacquiao won that fight with ease. These judges are hot garbage,' one wrote on X. 'Pacquiao was robbed.. a draw give me a break!,' another said. And a third chimed in: 'NAH DRAW???? PACQUIAO WON THAT
Yahoo
2 days ago
- Sport
- Yahoo
Boxing world in disbelief after Tim Tszyu quits in staggering scenes against Sebastian Fundora
Boxing fans and pundits have been blown away after Tim Tszyu waved the white flag following the seventh round in his world title fight against Sebastian Fundora. The Aussie boxer took on Fundora on Saturday in Las Vegas (Sunday Australian time) in a rematch for the WBC super welterweight title. Tszyu held the title before relinquishing it to the American boxer in a split decision last year. On Saturday, Tszyu was knocked down in the opening round, and although he fought back gallantly he made the staggering decision to quit while sitting on his stool following the seventh round. The Aussie seemed to have worked his way back into the fight, which many pundits thought was on level pegging whe Tszyu called it quits. Aussie champion Billy Dib wrote on social media: "Smart decision by team Tszyu. Tim has a big heart but he was totally outgunned." It's the third-straight loss for Tszyu on American soil after being beaten by Fundora (twice) and undefeated Russian Bakhram Murtazaliev. Boxing fans couldn't help but wonder what might have been had Tszyu not suffered a nasty gash to the head in his first fight with Fundora that severely hampered him. Boxing world reacts to Tim Tszyu's loss Training great Johnny Lewis had earlier predicted Tszyu to win, but foreshadowed an advantage that Fundora gained in the first fight. "I honestly believe Tim can stop him," Lewis said before the return bout at the MGM Grand. "Technical knockout or knockout, yeah, but I really think he can stop him before the 10th. "Tim Tszyu over the last few rounds of that last fight was blindfolded, such was his vision, and it was more than a bit of bad luck. It was dreadful luck. They should have stopped it. The judges, the officials, the corner ... it was the corner's call. It's also an advantage to Fundora that he's seen the best of what Tszyu was delivering. So that's also an advantage to Fundora." Tszyu was looking to join legendary father Kostya as a multiple world champion. Julio Cesar Chevas Sr and Jr are still the only biological father-son pairing to have both claimed multiple world titles. "One of my desires is to just overtake my dad," Tszyu told AAP after a training session in Vegas on Tuesday. "Not in a disrespectful way but in a way that, if I'm able to do that, we can create the greatest Tszyu legacy, the greatest fighting family that's ever lived - and that's my goal. Two-time world champion's got a good ring to it, doesn't it? Timmy two-time sounds alright to me and that's what I intend to do." with AAP
Daily Mail
2 days ago
- Sport
- Daily Mail
Boxing ref reveals security escorted him to his car after Gallen-Williams bout following threats
Boxing referee Les Fear has complained to Combat Sport NSW over conduct from Sonny Bill Williams ' camp after Wednesday night's bout with Paul Gallen in Homebush. Gallen claimed a narrow win over bitter rival Williams in their long-awaited grudge match, leaving fight fans debating who really won the bout. The Cronulla Sharks icon took the verdict with two judges awarding him the eight-round bout on scores of 77-74 and 76-75, with the third giving Williams the edge, 77-74. Fear, one of Australia's best referees, had security guards walk him to his vehicle after the bout because of the threats he was receiving, reports News Corp. 'I'm furious about it,' Fear said. 'People around the ring could hear the abusive language.' Fear had security guards walk him to his car after the bout because of the threats he was receiving during the night 'And then at the end, I looked down to the Combat Sport Inspector and said, "Get security here right now." I want them out of the ring and out of the venue.' Williams could be seen persistently holding throughout the bout to neutralise the pressure from Gallen. The tactic backfired in the seventh round when referee Fear penalised Williams with a point deduction after repeated warnings. Had that point not been deducted, the 39-year-old would have walked away with a draw. 'I told Sonny Bill and Paul Gallen there would be no holding,' Fear said. 'It's illegal to hold in boxing. I didn't want to be pulling them apart all night because they're a lot bigger than me. 'Sonny Bill blatantly disregarded my instructions. He didn't listen. 'There's rules in rugby league and there's rules in boxing. If you do the wrong thing you get penalised.' Fear went on to say that he was copping abuse from Williams' team throughout the bout. 'Everyone's going me,' he said. 'But at the end of the day he didn't get the decision because he disrespected the rules of boxing. Simple as that. Sonny Bill has got to take responsibility.' Williams' camp was indeed furious with the result, with his manager Khoder Nasser calling the decision 'criminal'. 'Only in Australia. No other [boxing] commission in the world would have a referee like that,' he told Stuff. '...the last judge lives in Cronulla [Gallen's home town]. A judge from Cronulla. Can you believe these authorities? To have a bloke from the same neck of the woods as the other guy. It's criminal.' The result leaves Gallen with a pro boxing record of 15-3-1 with eight wins by knockout, while Williams sits at 9-2, with four wins by KO.
