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Exclusive: Blank Papers, Multiple Credits - Manipur's Multi-Crore Highway Compensation Mystery
Exclusive: Blank Papers, Multiple Credits - Manipur's Multi-Crore Highway Compensation Mystery

NDTV

time20-07-2025

  • Business
  • NDTV

Exclusive: Blank Papers, Multiple Credits - Manipur's Multi-Crore Highway Compensation Mystery

People affected by three ongoing highway widening projects in Manipur's Kangpokpi district have alleged an insurgent group forced them to sign on blank papers to take a cut from their compensation money. Many have complained of receiving less than 50 per cent of what they were supposed to get. They have filed a complaint with the deputy commissioner (DC), Mahesh Chaudhari, for a correction as the DC is the competent authority to whom the National Highways and Infrastructure Development Corporation Ltd (NHIDCL) released Rs 320.52 crore in three tranches as compensation under Section 3G of the National Highways Act, 1956. This provision deals with determining the amount payable as compensation for rehabilitation and resettlement following land acquisition in highway projects. Mr Chaudhari told NDTV he has received the complaint, and declined to give further details. "We are working on it as per the rules," he said. Under the provisions of the National Highways Act, Mr Chaudhari is the 'competent authority (land acquisition)', or CALA, for disbursing the compensation amount sent by the NHIDCL. Hundreds of pages of documents including bank statements, court papers and written complaints accessed by NDTV and analysed for over a month indicate the beneficiaries' allegations may merit an investigation into possible diversion of government money towards terror funding by insurgent groups. Multiple credits into the accounts of just eight people in Kangpokpi - allegedly the middlemen of the insurgent group - from the compensation fund amount to Rs 18 crore. This number may rise later as more names come out. To put this into perspective, that is enough to buy several guns and other lethal weapons from the black market, according to land conflict analysts. Central Funds For Beneficiaries The three projects to widen the highway from two to four lanes are on the Imphal-Kohima section of National Highway (NH) 2. This highway goes all the way from Dibrugarh in Assam to Tuipang in Mizoram, via Mokokchung, Wokha and Kohima in Nagaland, and Imphal and Churachandpur in Manipur. The NHIDCL named the projects Package 4A, 4B, and 5A with a combined length of 35.53 km, according to the tender details available with the government company under the Ministry of Road Transport and Highways. To compensate villagers who would lose their lands or structures or both, the NHIDCL sent Rs 320.52 crore to the CALA's three separate accounts with Indian Bank in three tranches. Documents accessed by NDTV show that for Package 4A, which is the 12.44-km stretch from Taphou Kuki to Daili, the NHIDCL sent Rs 140.42 crore to the CALA's account. In another tranche for Package 4B, which is the 12.39-km section from Daili to Kuraopokpi, the NHIDCL credited Rs 102.90 crore to the CALA's account. And for Package 5A, which is the 10.70-km section of Kuraopokpi to Sekmai, the NHIDCL sent Rs 77.20 crore to the CALA's account. The utilisation certificates for all the three packages (4A, 4B, and 5A) signed by Mr Chaudhari show that the CALA paid the compensation amount to the beneficiaries between March 3, 2023 and April 30, 2024. A utilisation certificate is a government document that confirms money has been used for the purpose for which it was sanctioned. Forced To Sign On Blank Papers: Villagers At least 20 villagers whom NDTV spoke with alleged they received a much less compensation amount after the insurgent group Kuki National Front (KNF) forced them to sign on blank papers, and in some cases pre-filled forms. All of them requested anonymity as their lives could be in threat. KNF finance secretary Jangboi Kipgen instructed village chiefs to bring everyone eligible for compensation to the office of the local council, the villagers alleged. The chiefs did as told by the KNF, they said. There, in a room guarded by armed KNF men, Jangboi Kipgen's associates told the villagers to sign on blank papers if they wanted to get compensation from the road-widening project, the beneficiaries told NDTV. They were not allowed to bring their mobile phones to the room. The KNF informed them it would take a 5 per cent cut from every individual's compensation amount, they alleged. "Understanding the realities, I thought it was fine. Losing 5 per cent is better than not getting any or worse... I was to get Rs 17 lakh, but got only Rs 3.8 lakh. The authorities did not give proper answers when we complained to the DC that we have not got the right amount," one of the beneficiaries told NDTV, explaining the final amount that had been trimmed was a lot more than 5 per cent. He showed his account statement and the credit entry of Rs 3.8 lakh, which appeared with the description "bulk posting - by salary". His name also does not appear in the statements of all the three official CALA bank accounts that disbursed the compensation amount. So, who sent him the much lower amount from what appeared to be outside the formal system linked to the CALA accounts, he said he doesn't know. "We haven't got the amount that we should get as per the highway law. They have taken advantage of the ignorance of villagers... KNF men stood outside the council office while inside there was one KNF man, who told us to sign the blank paper. They did not tell us anything else, only that the money would come," the beneficiary said. Seventy-eight beneficiaries signed a complaint letter and gave it to the Kangpokpi DC on January 25, 2025, informing him that they would not allow any work on the highway to be carried out unless the "actual amount" of compensation is deposited into their bank accounts. "We will really appreciate it if this could be between the actual owners [of land, structure or both] and the government. The amount paid to us is not acceptable compared to other places," they said in the letter which pointed at the involvement of middlemen. NDTV has a copy of the letter with names and numbers of the beneficiaries. A retired person who got compensation for both land and structure said he was supposed to get Rs 1 crore, but received only Rs 69 lakh. "They made me sign a pre-filled form at the council office. The KNF man did not let me read it," the retired person said. Another beneficiary told NDTV he was made to sign two blank papers. "They did not let me see the papers and also did not tell how much I will get. They said 'you will get the money' and asked me to leave. I got Rs 48 lakh, but Naga villagers with the same land and structures as mine got over Rs 80 lakh," he said, indicating the KNF did not touch the Naga villagers who were eligible for receiving compensation. Some beneficiaries who are among the complainants to the DC said not only Naga villagers, but Meiteis also got the full compensation amount. Multiple Credits An analysis of the yearly statements of the three CALA bank accounts show that at least eight people received multiple credits in Package 4B and 5A, the total amounting to Rs 18 crore. This figure may rise later. They are suspected to be middlemen set up by the KNF finance secretary Jangboi Kipgen, the same person who told village chiefs to bring beneficiaries for signing on the blank papers. Two others who received compensation running into several lakh of rupees, as seen in the CALA bank account statements, got the money despite owning no land or structure in the areas affected by the project, the beneficiaries who filed a complaint to the DC told NDTV. The eight suspected middlemen are Uttam Thapa, Lunginmang Kipgen, Satminlal Kipgen, Milan Pradha, Kaplenlal, Lalkhogin, Phuthou, and Jangkhohao. In Package 4B, Uttam Thapa has 32 credit transactions totalling Rs 1.34 crore. Some of the credits run into 13 transactions on a single day in March 2024 amounting to Rs 58 lakh. Lunginmang Kipgen has 67 credit entries in Package 4B totalling Rs 33.50 lakh. Satminlal Kipgen has 56 credit transactions in Package 4B totalling Rs 3.26 crore. There are multiple credit entries of up to six transactions on a single day in March 2024, totalling Rs 42 lakh a day. Milan Pradha has 83 credit transactions in Package 4B totalling Rs 85.12 lakh. In Package 5A, Uttam Thapa has 228 credit transactions totalling Rs 6.04 crore. Lunginmang Kipgen has 363 credit entries totalling Rs 3.11 crore in Package 5A. Both Satminlal Kipgen and Milan Pradha have one credit entry each in Package 5A of Rs 5.16 lakh and Rs 5.43 lakh, respectively. In Package 4B, Kaplenlal has 19 credit transactions totalling Rs 88.31 lakh, Lalkhogin 82 credit transactions, Phuthou 158 credit transactions, and Jangkhohao 299 credit transactions. The total of all these transactions so far excluding three of the eight people is Rs 18 crore. This number will increase once data for the three individuals - Lalkhogin, Phuthou, and Jangkhohao - are confirmed and reverified. Most importantly, there could be other suspicious entries that only a proper forensic audit may be able to detect, a top banking source said. The two others who received money, but allegedly do not own any land or structure in the affected area are Thangtinlen, and Lunthang Haokip, beneficiaries who raised a complaint to the DC have alleged. The two had protested against a survey team that came to Kangpokpi in 2021. They told the survey team they would not allow any work to start unless the issue of land ownership was sorted out first. Thangtinlen has three credit transactions in March 2024 to his name in Package 4B totalling Rs 4 lakh. Lunthang Haokip received Rs 56.81 lakh in a single transaction in the same month. Both projects are going on smoothly now, so is Package 4A (Taphou Kuki to Daili). While Package 4B (Daili to Kuraopokpi) is scheduled to be completed by June 2026, Package 5A (Kuraopokpi to Sekmai) is scheduled to be completed by August 2026; the likely date of completion of Package 4A is December 2025, according to the NHIDCL. Inside KNF While queries to the KNF went unanswered, a source who is very close to the KNF leadership told NDTV that Jangboi Kipgen acted independently. "The cadres are not happy. The villagers are not happy. This is not what the KNF wants," the source said, requesting anonymity. The KNF comes under the United People's Front (UPF), which represents eight armed groups [including KNF] for talks with the Centre for a Union Territory with an assembly for the Kuki tribes. The UPF and another umbrella body of insurgent groups called the Kuki National Organisation (KNO) have signed the suspension of operations (SoO) agreement with the Centre and the state government. Broadly, under the SoO agreement, the armed groups have to follow ground rules like staying in designated camps, not recruiting fresh insurgents, and keeping weapons in locked storage, jointly monitored. The KNO represents 17 insurgent groups. The UPF and the KNO leadership are the ones who visit Delhi from time to time for talks with the Centre - amid pressure from Meitei civil society groups to scrap the SoO agreement - to present their views on why they need separation from Manipur. It is in this context that when the UPF leadership is trying hard to keep its house clean, personnel morale high, and the public happy, the KNF finance secretary Jangboi Kipgen's actions on the ground go in an opposite direction from what the UPF leadership has been presenting to the Centre, the source told NDTV, adding there is speculation the National Investigation Agency (NIA) may come knocking at Jangboi Kipgen's door. "Taking large portions from the compensation money of villagers who lost houses and land is not something the UPF, being the parent body, would approve," the source said. KNF In Detail The KNF was founded in 1987. In 1994, it split into two factions i.e. KNF-MC led by SK Kipgen, and the original became KNF-P led by ST Thangboi Kipgen. The 'P' in KNF-P means "president"; it is used to indicate KNF-P is the original KNF, hence the letter "president", the supreme. So, KNF is essentially the KNF-P; the rest are its factions. Like all other insurgent groups operating in Manipur, extortion has been the main source of income for the KNF despite the SoO agreement, sources said. Extortion is usually carried out on the highways - its personnel force vehicles carrying goods to pay for entry into areas under their control. KNF's factions have a presence in Bangladesh, where they have tied up with a group called Jama'atul Ansar Fil Hindal Sharqiya to train the jihadist group's members, sources said. However, this seems unlikely because KNF's influence does not even reach Churachandpur in southern Manipur, which is 110 km away from KNF's home turf Kangpokpi, let alone Bangladesh. The Bangladesh-based groups like Kuki-Chin National Front, which also calls itself KNF, is not related in ethnic or linguistic lines with Manipur's KNF. The KNF factions used to be involved in a high number of kidnappings till the late 2010s, sources said. After the Manipur violence began in May 2023, and the subsequent crackdowns by the Indian Army on drug trafficking and arms smuggling, many routes have shut down, sources said. While new routes through Mizoram have opened up, KNF's 'income' from drug smuggling has reduced, they said. The KNF-P is currently the largest of the factions; it has approximately 100-odd insurgents. Utilisation Certificates The utilisation certificate for Package 4A mentioned the CALA received from the NHIDCL as compensation for rehabilitation and resettlement Rs 1,000 on October 23, 2020; Rs 20 lakh on October 29, 2020, and Rs 20 crore on December 28, 2020. However, no entries appear in the statement of the same account mentioned in the utilisation certificate from January 1 to December 31, 2020. The document also mentioned the CALA received Rs 12.82 crore on July 13, 2021; Rs 88.62 crore on July 27, 2021; Rs 36.93 lakh on July 30, 2021, and Rs 1.43 crore on August 2, 2021. However, there is no transaction in the statement from January 1, 2021 to December 31, 2021 of the same account mentioned in the utilisation certificate. These could be administrative procedures that imply the dates are for issuing letters by the NHIDCL and not actual credits into the account. "If You Treat Us Like Animals": Complex Land Laws, Disputes Complicate Matters Following a government notification on December 29, 2022 seeking objections to land acquisition for the highway project in Kangpokpi, the Motbung Village Authority which represents the Kuki tribes launched a united campaign to highlight how revenue officers marked out lands for acquisition without clearly identifying the areas, which could lead to denial of full and fair compensation to the villagers. Large tracts of land in Motbung village were included in Kanglatongbi and Kuraopokpi without any proper verification, demarcation and identification, the Motbung Village Authority said in a representation to the then Kangpokpi DC. "That almost all the lands except for a meagre portion have been indicated as government land (dry), thereby causing great injustice to me and my villagers," the Motbung village chief Kaikhosei Lhouvum said in the letter to the DC. Manipur still follows the hereditary chieftainship system of village administration, despite a state law passed in 1967 to abolish this traditional system, but never put into operation. Neighbouring Mizoram, a state of tribes, ended hereditary chieftainship way back in 1954. In the letter, the Motbung village chief said he was not against land acquisition by the government, but against erroneous demarcation of land which would have a direct effect on compensation. "If your authority is bent upon denying our rights and continues to treat us like animals, we will have no option but to approach the court of competent jurisdiction for justice. I am also to remind you that even animals are conferred with certain rights," Mr Lhouvum wrote. He eventually approached the Manipur High Court. A bench of Justice A Guneshwar Sharma disposed of the case on February 17 this year after ordering Mr Lhouvum to go to the arbitrator appointed by the Ministry of Road Transport and Highways and give a fresh representation. The National Highways Act, 1956 allows land owners not satisfied with the amount of compensation they received to take their grievances to an arbitrator appointed by the central government. In this case, the Centre appointed the Manipur government secretary (fishery) on October 10, 2024. Mr Lhouvum would have to start all over again with his representation to the arbitrator. Land ownership in Manipur, which is critical for claiming compensation, is umbilically tied to the Manipur Land Revenue and Land Reforms (MLR and LR) Act, 1960. This law defines what is a 'hill area' and it is not applicable to those areas. The Kuki tribes have, however, alleged successive state governments have been adding hill areas under this law one step at a time. This has led to tension on two counts - first, the authorities may not listen to the grievances of genuine land owners in hill areas that may have come under the MLR and LR Act, and second, encroachers in genuine areas under the MLR and LR Act can simply make a false claim that it is a hill area and demand immunity. An analysis of the land ownership pattern and who got how much compensation in '31 Kanglatongbi village' under Package 5A showed that the names of land owners are based on what was recorded in 1960, when the MLR and LR Act was passed. NDTV checked 431 entries in the document. In this village, while the ownership of some lands was mentioned as private, the type of land is now mentioned as "government". Some lands whose owner was earlier mentioned as "government" are now mentioned as "private". And some lands whose owners were mentioned as "private" still remained "private" - they are few, and are the only people who received 100 per cent solatium and compensation for both the value of land and the structures on it. The rest got compensation only for the value of the structure - implying they could be encroachers as they did not own the land, or they could be people living on land belonging to village chiefs. The beneficiary who said he received Rs 3.8 lakh - the inexplicable entry "bulk posting by salary" - instead of at least five times the amount he said he deserved to get, told NDTV that all objections to land acquisition fell silent over time after the KNF got involved. "Everything is messed up. It is a massive tangle of words that sound nice on paper, but none of them make any sense. Go to the best lawyer, the best expert, they also cannot make sense of the lands and the laws and the claims. Why do you think we are suffering?" he said.

Marriott signs seven City Express hotels in Brazil
Marriott signs seven City Express hotels in Brazil

Yahoo

time16-07-2025

  • Business
  • Yahoo

Marriott signs seven City Express hotels in Brazil

Marriott International has revealed the signing of seven City Express brand hotels in Brazil, in partnership with FÁBRICA DE HOTÉIS. This move, signifying the brand's entry in the country, is part of a larger multi-unit development agreement to launch 30 properties in northeastern Brazil over the next 15 years. It also marks a step in the brand's strategic expansion within the Caribbean and Latin America (CALA) region. Marriott International CALA development regional vice-president Bojan Kumer said: 'These new hotel signings are a testament to the trust our owners and franchisees place in Marriott International and the strength of our world-class brands. 'Brazil is a key growth market for us, and we continue to see opportunities to further diversify our portfolio in the country. We're especially excited about expanding in the affordable midscale segment with City Express by Marriott.' The seven new hotels will add more than 750 guest rooms in high-growth areas of the north-east region of the country, highlighting Marriott's focus on providing accommodations in rising markets. The expansion includes a hotel in Ipojuca's Suape Industrial Port Complex, a vital economic and industrial hub, and another in the tourist hotspot of Porto de Galinhas, with openings slated for 2028. By early 2028, City Express by Marriott aims to open additional properties in the cities of Natal and Fortaleza. According to the company, these hotels will serve a diverse clientele, including public sector workers, energy professionals, beachgoers, and urban travellers, providing strategically situated accommodations for both business and leisure purposes. Further expansion is planned along the coastal region of Cabo de Santo Agostinho and other areas, with openings anticipated by 2029. Marriott International CALA chief operations Federico Greppi said: 'This agreement reflects our ongoing commitment to combining Marriott's global scale with local expertise—delivering efficient, high-quality accommodations and providing access to our powerful platforms and the Marriott Bonvoy ecosystem.' Last month, Marriott unveiled the introduction of the City Express brand to El Salvador with four new hotels. The brand also revealed plans to expand into Bolivia, Argentina, Nicaragua, and Peru starting January 2025. Following its US debut in March, City Express by Marriott is also set to broaden its footprint into Canada. The brand is a rapidly growing player in the midscale hospitality segment, with more than 60 projects in the pipeline. "Marriott signs seven City Express hotels in Brazil" was originally created and published by Hotel Management Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

NHAI begins land drive for ORR work in Krishna district
NHAI begins land drive for ORR work in Krishna district

Time of India

time06-07-2025

  • Business
  • Time of India

NHAI begins land drive for ORR work in Krishna district

Vijayawada: The Amaravati Outer Ring Road (ORR) project has gained fresh momentum with the Centre approving the state govt's proposal to expand the road's width from 70 metres to 140 metres. In response, the National Highways Authority of India (NHAI) has accelerated the land acquisition process, submitting requisition proposals for the greenfield alignment around the Vijayawada–Guntur–Tenali urban cluster. Following this, the Competent Authority for Land Acquisition (CALA) and Krishna district joint collector Geetanjali Sharma directed the Vuyyuru tevenue divisional officer (RDO) to initiate land acquisition and secure 3A proposals for an extent of 390.21 hectares. This includes both private and govt lands in Kankipadu and Thotlavalluru mandals of Krishna district. The Amaravati ORR is set to pass through 121 villages across 23 mandals in six districts — NTR, Krishna, Guntur, Palnadu, Bapatla, and parts of Eluru. In Krishna and NTR districts, the alignment will cover mandals such as Gannavaram, Unguturu, Kankipadu, Thotlavalluru, Veerlupadu, G Koduru, and Mylavaram, necessitating land acquisition in nearly all affected villages. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 2025 Top Trending local enterprise accounting software [Click Here] Esseps Learn More Undo Currently, the CALA has instructed the Vuyyuru RDO to obtain 3A proposals from tahsildars in Kankipadu and Thotlavalluru mandals. In Kankipadu, the villages of Maredumaka, Kolavenu, Nepalle, Davuluru, and Chalivendrapalem have been identified. In Thotlavalluru, the focus is on Boddapadu, Chinnapulipaka, North Valluru, South Valluru, and Royyuru. With the state govt prioritizing the Amaravati ORR to boost connectivity around the greenfield capital region, the NHAI is working to complete land acquisition swiftly and begin construction at the earliest.

NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation

Yahoo

time18-06-2025

  • Business
  • Yahoo

NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation

This year's honorees played a pivotal role in accelerating CXone Mpower adoption and scaling the impact of customer service automation globally HOBOKEN, N.J., June 18, 2025--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower's global footprint, enabling more organizations to deliver connected, proactive and automated customer service. Selected for their commitment to deepening expertise through advanced certifications and delivering differentiated value to customers, the winners exemplify excellence in innovation, execution, and impact. The winners of the NiCE Elite Partners of the Year award are: Top Global System Integrator – For redefining customer service as a catalyst for proactive growth and delivering seamless, data-driven, and intuitive experiences at scale, the winner is Accenture. Top Technology Solution Distributor - For expanding the reach of NiCE's solutions by activating a robust network of technology advisors and accelerating momentum across the channel, the winner is Telarus. Top Carrier Communication Partner – For delivering the connectivity, reliability, and security essential to supporting AI-powered customer experiences at scale, the winner is Verizon. Top CALA Partner – For showcasing exceptional regional leadership and expertise in advancing CXone Mpower adoption throughout CALA and enabling enterprises to harness the power of next-generation CX automation, the winner is Betta. Top Canada Partner – For advancing CX innovation in the Canadian market through major infrastructure investments and market leadership in communications and media, the winner is Bell Canada. Top Public Sector Partner – For enabling government and public service agencies to transform workforce and HR operations through CXone Mpower-driven innovation, the winner is Deloitte GPS. Top Trusted Advisor – For serving as a strategic partner to clients navigating cloud, cybersecurity, and automation solutions, and helping organizations modernize and elevate the customer experience, the winner is Amplix. Top DEVone Partner – For redefining real-time collaboration by enabling businesses to instantly add co-browsing and collaborative capabilities to any digital experience and helping over 3,000 organizations streamline customer interactions, the winner is Surfly. Top Certified Implementation Partner – For delivering seamless CXone Mpower implementations with precision and speed, and helping enterprises across industries drive agility, resilience, and transformation through expert guidance and execution, the winner is Tech Mahindra. Top Technology Partner – For empowering innovation through globally trusted cloud infrastructure and enabling organizations to deploy AI-powered experiences at speed and scale, the winner is AWS. Barry Cooper, President, CX Division, NiCE, said, "CXone Mpower is setting a new global standard for AI-driven customer service. It's our partners who help bring this innovation to life, extending our reach, accelerating adoption, and driving measurable outcomes for businesses worldwide. We're proud to recognize this year's winners for their outstanding dedication, expertise, and role in reshaping the future of customer experience." About NiCENiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking StatementsThis press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law. View source version on Contacts Corporate Media Contact Christopher Irwin-Dudek, +1 201 561 4442, media@ ET Investors Marty Cohen, +1 551 256 5354, ir@ ETOmri Arens, +972 3 763 0127, ir@ CET

NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation

Business Wire

time18-06-2025

  • Business
  • Business Wire

NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation

BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower 's global footprint, enabling more organizations to deliver connected, proactive and automated customer service. Selected for their commitment to deepening expertise through advanced certifications and delivering differentiated value to customers, the winners exemplify excellence in innovation, execution, and impact. The winners of the NiCE Elite Partners of the Year award are: Top Global System Integrator – For redefining customer service as a catalyst for proactive growth and delivering seamless, data-driven, and intuitive experiences at scale, the winner is Accenture. Top Technology Solution Distributor - For expanding the reach of NiCE's solutions by activating a robust network of technology advisors and accelerating momentum across the channel, the winner is Telarus. Top Carrier Communication Partner – For delivering the connectivity, reliability, and security essential to supporting AI-powered customer experiences at scale, the winner is Verizon. Top CALA Partner – For showcasing exceptional regional leadership and expertise in advancing CXone Mpower adoption throughout CALA and enabling enterprises to harness the power of next-generation CX automation, the winner is Betta. Top Canada Partner – For advancing CX innovation in the Canadian market through major infrastructure investments and market leadership in communications and media, the winner is Bell Canada. Top Public Sector Partner – For enabling government and public service agencies to transform workforce and HR operations through CXone Mpower-driven innovation, the winner is Deloitte GPS. Top Trusted Advisor – For serving as a strategic partner to clients navigating cloud, cybersecurity, and automation solutions, and helping organizations modernize and elevate the customer experience, the winner is Amplix. Top DEVone Partner – For redefining real-time collaboration by enabling businesses to instantly add co-browsing and collaborative capabilities to any digital experience and helping over 3,000 organizations streamline customer interactions, the winner is Surfly. Top Certified Implementation Partner – For delivering seamless CXone Mpower implementations with precision and speed, and helping enterprises across industries drive agility, resilience, and transformation through expert guidance and execution, the winner is Tech Mahindra. Top Technology Partner – For empowering innovation through globally trusted cloud infrastructure and enabling organizations to deploy AI-powered experiences at speed and scale, the winner is AWS. Barry Cooper, President, CX Division, NiCE, said, "CXone Mpower is setting a new global standard for AI-driven customer service. It's our partners who help bring this innovation to life, extending our reach, accelerating adoption, and driving measurable outcomes for businesses worldwide. We're proud to recognize this year's winners for their outstanding dedication, expertise, and role in reshaping the future of customer experience.' About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

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