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Business Standard
18-06-2025
- Business
- Business Standard
Indian CEOs embrace AI for innovation but seek more flexibility: IBM
Indian CEOs are open to investing in digital opportunities that drive long-term growth and innovation but need more budget flexibility to do so, according to a new global study by the IBM Institute for Business Value. They also cite lack of expertise and knowledge as a top barrier to innovation within their organisations. The study highlights that Indian CEOs are approaching AI adoption with clear purpose and well-defined metrics to evaluate innovation return on investment (ROI). According to the findings, 58 per cent of Indian CEOs identified integrated, enterprise-wide data architecture as critical for cross-functional collaboration, while 71 per cent viewed their organisation's proprietary data as key to unlocking the value of generative AI. However, the research also indicates that many organisations may be struggling to cultivate an effective data environment: 53 per cent of respondents acknowledged that the pace of recent investments has left their organisation with disconnected, piecemeal technology. 'Indian CEOs are at the forefront of a massive transformation fuelled by technological advancements like generative AI and Agentic AI. It is no longer about if they should adopt AI but where it can deliver the strongest competitive edge and accelerated growth,' said Sandip Patel, managing director, IBM India & South Asia. 'To lead in this era, CEOs must see disruption as opportunity, focusing on tangible business outcomes while navigating constant change. At IBM, we're helping Indian enterprises scale AI responsibly and drive seamless AI adoption for long-term growth,' he added. The annual IBM CEO study, which surveyed 2,000 CEOs globally, revealed that executive respondents expect the growth rate of AI investments to more than double over the next two years. Highlights from the IBM CEO Study – India Insights: Less Than a Third of AI Initiatives Met ROI Expectations, But Indian CEOs Stay Committed Surveyed CEOs reported that only 25 per cent of AI initiatives have delivered expected ROI over the past few years, and only 15 per cent have scaled enterprise-wide. To accelerate progress, 62 per cent of respondents said their organisations are prioritising AI use cases based on ROI, with 66 per cent stating they have clear metrics to measure innovation ROI effectively. 64 per cent of CEOs said their organisations are realising value from generative AI investments beyond cost reduction. 69 per cent acknowledged that fear of falling behind drives investment in certain technologies, even before fully understanding the value they bring. However, only 39 per cent agreed it is better to be 'fast and wrong' than 'right and slow' when it comes to technology adoption. By 2027, 84 per cent of CEOs expect their investments in scaled AI efficiency and cost savings to yield positive ROI, while 78 per cent expect positive returns from scaled AI investments focused on growth and expansion.
Cision Canada
07-05-2025
- Business
- Cision Canada
IBM Report: Canadian CEOs Embrace AI Français
Canadian CEOs leading in AI adoption, transforming workforces, and securing data 72% adopting AI agents ahead of global peers 50% hiring for AI-related roles which did not exist a year ago 14% of AI initiatives have scaled enterprise-wide, compared to 16% globally MARKHAM, ON, May 7, 2025 /CNW/ -- Canadian CEOs are making bold strides in the global race to unlock AI's potential, according to the 2025 IBM Institute for Business Value (IBV) CEO Study. Productivity gains are the key driver behind leaders' desire to adopt generative AI, including the ability to automate routine tasks, optimize workflows, analyze data, and provide actionable insights. The study, which surveyed 2,000 CEOs across 33 countries and 24 industries — including 80 Canadian C-Suite leaders — shows 72% of Canadian CEOs are actively adopting AI agents and preparing to implement them at scale, compared to 61% globally. Yet, these leaders also say only 14% of AI initiatives have successfully scaled AI across their organizations. Further, only 27% of AI initiatives have delivered expected ROI. "Canadian CEOs are taking bold steps to integrate AI into their operations, signalling a clear understanding of its transformative potential," said Rob Wilmot, General Manager and Managing Partner of Consulting, IBM Canada. "But this isn't just about adopting AI – it's about embedding it thoughtfully and effectively across the organization. The IBM study indicates that Canadian businesses have the ambition. Now it's time to focus on execution." Vancouver International Airport (YVR) is an example of leadership in AI adoption, leveraging it and digital twin technology to drive operational efficiency and situational awareness in real time. By integrating predictive AI capabilities, they are enabling proactive issue resolution and data-driven decision-making. Every employee will be equipped with a trainable AI assistant, an AI Buddy, fostering cross-functional collaboration and creating a connected support ecosystem. "AI has been business needs-driven to ensure that we can start small and scale – that we can test its adoption, get people working on it, and then scale it across our operations," said CEO Tamara Vrooman. "Data as a single source of truth that everybody can see has been transformational for partnerships," Vrooman added. "It's helping us work better together and uncover ways to grow." Canadian CEOs Prioritize Data and Risk-Taking as Keys to AI Success The study indicates success in AI adoption hinges on a strong, cohesive business data strategy, and Canadian CEOs are prioritizing data as the foundation for innovation and global competitiveness. Key findings reveal: 76% of Canadian CEOs are investing in technologies before fully understanding their ROI, compared to 64% globally, underscoring a willingness to experiment. 69% are willing to take more risks than competitors to maintain a competitive edge. 43% identify poorly integrated or insufficient data as a significant barrier to AI innovation. 68% agree proprietary data is critical to realizing the full potential of generative AI. 79% view integrated enterprise-wide data architecture as vital for enabling AI-driven transformation. Canadian CEOs: Workforce Upskilling a Key Priority for AI Adoption Insights from the report indicate that, to stay competitive in an AI-driven future, Canadian CEOs are adopting innovative strategies to address workforce challenges, including reskilling existing talent, hiring for emerging AI-related roles, and integrating AI assistants into workflows. With 50% of Canadian CEOs hiring for positions that did not exist a year ago and 58% planning to use automation to bridge skill gaps, it is clear that workforce transformation is a priority. Rapid AI training is also becoming essential, as CEOs say 33% of the workforce will require retraining to meet the demands of an AI-powered world. As Canadian organizations accelerate AI adoption, preparing employees to adapt to the operational and cultural shifts brought by these technologies has become a priority. YVR's Tamara Vrooman emphasized how empowering employees is essential to building confidence and capacity for AI adoption. "How do we set our people up for the future? We feel it's by giving them the confidence to use AI in different situations as part of their own development," she said.
