Latest news with #CallerID
Business Wire
15-07-2025
- Business
- Business Wire
800.com Launches Enhanced Caller ID So Businesses Can See Who's Calling as the Phone Rings
NEW YORK--(BUSINESS WIRE)-- the business phone platform trusted by thousands of small and midsize businesses, introduces Enhanced Caller ID. This new feature provides real-time caller information as soon as a phone call or text message is received, instantly giving businesses valuable insight into every inbound call or text. This new feature provides real-time caller information as soon as a phone call or text message is received, instantly giving businesses valuable insight into every inbound call or text. Share Many small businesses rely on the phone as their primary lead source, yet they often answer calls blindly. With Enhanced Caller ID, allows them to qualify leads and take action immediately, improving communication, conversion speed, and customer experience. 'You don't have to guess who's calling anymore,' said Tom English, VP of Marketing at 'You see the name, address, and number while the phone is ringing. That kind of visibility gives businesses a real-time advantage. They can prioritize calls, avoid spam, and create a better customer experience from the first touch.' Top Benefits of Enhanced Caller ID See name, number, and primary household address instantly while the phone rings or an SMS arrives Access additional contact details, including email for over 50% of inbound callers Follow up across channels like email, phone, SMS, or direct mail using enriched data Export caller information to your CRM, email tools, or ad platforms Instantly spot spam, spoofed, or out-of-area calls or texts Now available to all customers, Enhanced Caller ID instantly displays this contact data directly in their dashboard. The feature requires no setup and works with every plan. Whether teams answer calls live or follow up to voicemails, they know who they're speaking to every time. Enhanced Caller ID turns every call into a contact with real context. Instead of just seeing a number, businesses gain actionable data they can use across sales, support, and marketing. It's especially valuable for local service providers, agencies, and anyone managing high call volume. 'There's no setup or learning curve,' added English. 'You just start seeing more about every caller instantly.' Enhanced Caller ID is live today and can be activated from the dashboard with one click.
Economic Times
05-05-2025
- Business
- Economic Times
Skype Shut Down: Who will replace Skype and what happens to your personal data? See all alternatives to Microsoft's platform
Skype's Journey Transitioning to Microsoft Teams Skype Data and Migration Live Events Teams Free Alternatives to Skype FAQs (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel Microsoft will officially shut down Skype on May 5, 2025. The platform, launched in 2003, will be replaced with Microsoft Teams Free . Microsoft is encouraging users to switch to Teams and continue using similar features through the new was created in 2003 by a team of engineers in Tallinn, Estonia. It offered internet-based voice calls using VOIP technology. eBay bought Skype in 2005 and added video calling features. In 2011, Microsoft bought Skype for $8.5 billion from eBay. At that time, Skype had 170 million users globally. Until 2017, Skype was widely used, including by the US government. Later, Microsoft introduced Teams, which gradually replaced Skype in many Teams Free will now take over Skype's services. Users can log in to Teams with their Skype account details. There is no need to create a new account. All chats and contacts will move automatically to Teams. Teams Free allows one-on-one and group calls, messaging and file sharing. It also includes features like meeting hosting, calendar use and community signing into Teams Free, a prompt will guide users to migrate data. Microsoft states the process takes less than one minute. However, chats with Teams work or school accounts, Skype Business users, and private conversations will not be transferred. Bot content and chat with self will also not migrate. Teams Free does not support those can export or delete Skype data until January 2026. If they switch to Teams before then, Skype history will remain available. After that, if no action is taken, data will be deleted. Call forwarding, Skype Credit gifting and Caller ID setup will stop from May 5, Free does not support paid calling plans. Small businesses can use Teams Essential with Microsoft Teams Phone. Skype for Business users are not affected by this can explore VOIP options like Google Voice, which works in the US and Canada. Viber Out offers monthly global calling plans. Zoom Phone allows VOIP calls from the Zoom app. These platforms may help users transition from if you log in with the same account. But private messages, bot content, and some chats won't move to Teams you don't act by then, your Skype data, including messages and calls, will be permanently deleted.
Indian Express
29-04-2025
- Business
- Indian Express
Truecaller launches new ‘Scamfeed' feature designed to crowdsource scam alerts
Truecaller has introduced a new feature called Scamfeed, where users can report, discuss, and stay informed about the latest scams and evolving scam tactics. The user-powered feed will act as an early warning system, helping others recognise and avoid similar scams, the company said in a press release on April 29, 2025. Scamfeed is now live in India and will be rolled out globally in the coming months. It is directly available within the Truecaller app. According to Truecaller, users can post anonymously on Scamfeed if they prefer. They can also attach images, screenshots, and videos to their posts. In addition, users can also comment, ask questions, and share posts from Scamfeed to other platforms like WhatsApp. 'The power of community is key in fighting scams. Scamfeed uses the knowledge and experiences of our users in India to create a safer space for everyone. By learning from each other, people can stay one step ahead of fraudsters,' Tonmoy Goswami, Product Director of New Initiatives at Truecaller, said. This new offering is aimed at transforming Truecaller into a real-time scam alert tool. Users can quickly check Scamfeed to see if a phone number has been reported by others, and find out what signs to look for in a possible scam, as per the company. In March this year, Truecaller launched a new AI-powered tool called 'Max' that helps detect and block spam. The feature is currently available within the Android version of the app for Truecaller premium subscribers, and it works by blocking calls that are not from your list of approved contacts. Truecaller has been around since 2009, when it was introduced on all platforms, including iOS. 'At the time, there was no native support for Caller ID on iOS. What we were doing was a workaround through which we were providing some sort of spam detection. Over the years, we continued to use different workarounds to provide the same value users expected from Truecaller. The expectation was simple: if I get a spam call, please let me know or block it for me,' Nakul Kabra, product director-iOS at Truecaller, told in an interview earlier this month.
