Latest news with #Chemin
The Sun
24-05-2025
- Business
- The Sun
TDCX Founder and CEO, Laurent Junique, named Businessman of the Year; launches new venture to help enterprises navigate complexity and unlock full potential of AI
· Chemin is a key pillar in enabling TDCX to tap $1 trillion AI services opportunity · Brings together more than 50 technologists from 18 countries to accelerate AI adoption SINGAPORE - Media OutReach Newswire - 22 May 2025 - Mr. Laurent Junique, Founder and Chief Executive Officer of TDCX, a leading global business process outsourcing (BPO) company for technology and blue-chip companies, was today named the Businessman of the Year at the Singapore Business Awards (SBA) 2025. This is the second time TDCX has been honored at the Awards, with the company clinching the Enterprise Award in 2021/2022. Mr Junique was recognized for his bold vision to create a world-class customer experience company in 1995, at a time when outsourcing in Asia was still uncharted territory. Thirty years on, TDCX is a global leader present in more than 16 geographies with more than 20,000 employees. Mr Junique said, 'Winning the Businessman of the Year award is incredibly humbling. I'm truly grateful to everyone who's helped and inspired me along the journey. I want to share this recognition with our amazing team, and my wonderful wife and family who've supported me through it all. 'This recognition comes at an important juncture for us. Not only is it a moment for everyone at TDCX to celebrate our bravery in aiming for what seemed impossible when we first started, but also our resilience in the face of challenges and relentless pursuit of excellence. As technology rapidly reshapes the customer experience (CX) space, we're evolving too, expanding beyond CX into AI services. This strategic move allows us to increase our total addressable market from $500 billion to over $1 trillion.' Chemin: Simplifying the future of AI To that end, TDCX has launched Chemin, an AI enablement company that helps businesses adopt and scale AI with clarity and confidence. Chemin, which means 'path' in French, was established to solve the challenges companies face in AI implementation by charting a smarter, more systematic course for AI integration, simplifying a journey often marked by complexity and confusion. While the Generative AI (GenAI) market is projected to reach $1.3 trillion by 2032[1], companies are still struggling to operationalize it. Up to seven in 10 companies[2] struggle to integrate GenAI with existing systems and workflows, while 63 per cent lack confidence in their data management practices for AI[3]. It has also been predicted that through 2026, almost two-thirds of AI projects will be abandoned if there is no quality data to support it[4] — highlighting the importance of data preparation and technical integration in successful enterprise AI adoption. At its core, Chemin is built to solve the key barriers to successful AI adoption: fragmented data, lack of integration capabilities, and limited access to AI expertise. The company offers comprehensive support in data sourcing and transformation, model refinement and training, and workflow design to help businesses accelerate their AI implementation journey. Chemin's access to a vast network of industry specialists, such as robotics researchers, genomics experts and PhD professionals, coupled with its proprietary industry-specific data sets enable it to help enterprises accelerate their AI adoption journey. A proven track record and global capabilities The launch of Chemin builds on TDCX's forays into AI enablement, with its earlier tie-up with SUPA, a GenAI-powered data labeling company. The company has more than 50 specialists trained in large language models (LLMs) and data engineers based in labs across more than 18 countries. The team has completed more than 20 pilots — ranging from medical ultrasound annotation to enhancing data quality for design-to-code training in startup environments. Chemin, backed by TDCX's strong balance sheet and decades of experience, is well-positioned to accelerate AI adoption for clients by providing the infrastructure, expertise, and end-to-end support needed to scale AI effectively. Promotes internal talent to lead Chemin TDCX has appointed Ms. Lianne Dehaye, Senior Vice President, to lead Chemin. Ms. Dehaye's strong grasp of AI technologies and strong track record of driving innovation provides her with a keen understanding of how AI can transform business operations. Her practical, results-driven solutions approach has also seen her help clients successfully navigate their AI transformation journeys. Mr. Junique, said, 'Lianne has been integral to helping our clients integrate AI into their CX strategy. What sets her apart is her ability to demystify complex AI concepts and translate them into clear, actionable steps that drive real business impact. Her leadership will be key as Chemin continues to help organizations scale AI with confidence and clarity.' Ms. Dehaye, said, 'AI is a tremendous opportunity for businesses, but turning potential into performance is where many fall short. Implementation takes discipline, focus, and the right expertise. This is especially tough for traditional businesses and small- and medium-sized enterprises, which lack the expertise and resources to help them. 'At Chemin, our mission is to guide companies through the complexity of AI adoption. Drawing on TDCX's decades of helping companies leverage technology for superior CX outcomes, we help organizations build a clear roadmap, from defining outcomes to training models and scaling solutions that deliver real impact.' The launch of Chemin is the latest in TDCX's corporate milestones, the most recent being the acquisition of Open Access BPO. The Singapore Business Awards (SBA) is jointly organised by The Business Times, a business daily published by SPH Media Limited, and DHL, the global market leader of the international express and logistics industry. SBA has grown in stature to become Singapore's most prestigious accolades in the business and corporate sectors. The awards comprise Businessman of The Year, Outstanding Chief Executive of The Year, Outstanding Overseas Executive of The Year, The Enterprise Award and Young Business Leader of The Year.
Arabian Post
22-05-2025
- Business
- Arabian Post
TDCX Founder and CEO, Laurent Junique, named Businessman of the Year; launches new venture to help enterprises navigate complexity and unlock full potential of AI
Chemin is a key pillar in enabling TDCX to tap $1 trillion AI services opportunity Brings together more than 50 technologists from 18 countries to accelerate AI adoption SINGAPORE – Media OutReach Newswire – 22 May 2025 – Mr. Laurent Junique, Founder and Chief Executive Officer of TDCX, a leading global business process outsourcing (BPO) company for technology and blue-chip companies, was today named the Businessman of the Year at the Singapore Business Awards (SBA) 2025. Mr Chee Hong Tat, Minister for Transport of Singapore, presenting the Businessman of the Year 2025 award to Mr Laurent Junique, Founder and CEO of TDCX held at Ritz Carlton, Millenia. This is the second time TDCX has been honored at the Awards, with the company clinching the Enterprise Award in 2021/2022. Mr Junique was recognized for his bold vision to create a world-class customer experience company in 1995, at a time when outsourcing in Asia was still uncharted territory. Thirty years on, TDCX is a global leader present in more than 16 geographies with more than 20,000 employees. ADVERTISEMENT Mr Junique said, 'Winning the Businessman of the Year award is incredibly humbling. I'm truly grateful to everyone who's helped and inspired me along the journey. I want to share this recognition with our amazing team, and my wonderful wife and family who've supported me through it all. 'This recognition comes at an important juncture for us. Not only is it a moment for everyone at TDCX to celebrate our bravery in aiming for what seemed impossible when we first started, but also our resilience in the face of challenges and relentless pursuit of excellence. As technology rapidly reshapes the customer experience (CX) space, we're evolving too, expanding beyond CX into AI services. This strategic move allows us to increase our total addressable market from $500 billion to over $1 trillion.' Chemin: Simplifying the future of AI Chemin's clean, typography-led logo symbolizes the brand's mission to simplify AI adoption through sharp thinking and a clear, systematic and actionable framework. To that end, TDCX has launched Chemin, an AI enablement company that helps businesses adopt and scale AI with clarity and confidence. Chemin, which means 'path' in French, was established to solve the challenges companies face in AI implementation by charting a smarter, more systematic course for AI integration, simplifying a journey often marked by complexity and confusion. While the Generative AI (GenAI) market is projected to reach $1.3 trillion by 2032[1], companies are still struggling to operationalize it. Up to seven in 10 companies[2] struggle to integrate GenAI with existing systems and workflows, while 63 per cent lack confidence in their data management practices for AI[3]. It has also been predicted that through 2026, almost two-thirds of AI projects will be abandoned if there is no quality data to support it[4] — highlighting the importance of data preparation and technical integration in successful enterprise AI adoption. At its core, Chemin is built to solve the key barriers to successful AI adoption: fragmented data, lack of integration capabilities, and limited access to AI expertise. The company offers comprehensive support in data sourcing and transformation, model refinement and training, and workflow design to help businesses accelerate their AI implementation journey. ADVERTISEMENT Chemin's access to a vast network of industry specialists, such as robotics researchers, genomics experts and PhD professionals, coupled with its proprietary industry-specific data sets enable it to help enterprises accelerate their AI adoption journey. A proven track record and global capabilities The launch of Chemin builds on TDCX's forays into AI enablement, with its earlier tie-up with SUPA, a GenAI-powered data labeling company. The company has more than 50 specialists trained in large language models (LLMs) and data engineers based in labs across more than 18 countries. The team has completed more than 20 pilots — ranging from medical ultrasound annotation to enhancing data quality for design-to-code training in startup environments. Chemin, backed by TDCX's strong balance sheet and decades of experience, is well-positioned to accelerate AI adoption for clients by providing the infrastructure, expertise, and end-to-end support needed to scale AI effectively. Promotes internal talent to lead Chemin TDCX has appointed Ms. Lianne Dehaye, Senior Vice President, to lead Chemin. Ms. Dehaye's strong grasp of AI technologies and strong track record of driving innovation provides her with a keen understanding of how AI can transform business operations. Her practical, results-driven solutions approach has also seen her help clients successfully navigate their AI transformation journeys. Mr. Junique, said, 'Lianne has been integral to helping our clients integrate AI into their CX strategy. What sets her apart is her ability to demystify complex AI concepts and translate them into clear, actionable steps that drive real business impact. Her leadership will be key as Chemin continues to help organizations scale AI with confidence and clarity.' Ms. Dehaye, said, 'AI is a tremendous opportunity for businesses, but turning potential into performance is where many fall short. Implementation takes discipline, focus, and the right expertise. This is especially tough for traditional businesses and small- and medium-sized enterprises, which lack the expertise and resources to help them. 'At Chemin, our mission is to guide companies through the complexity of AI adoption. Drawing on TDCX's decades of helping companies leverage technology for superior CX outcomes, we help organizations build a clear roadmap, from defining outcomes to training models and scaling solutions that deliver real impact.' The launch of Chemin is the latest in TDCX's corporate milestones, the most recent being the acquisition of Open Access BPO. Note to editor: The Singapore Business Awards (SBA) is jointly organised by The Business Times, a business daily published by SPH Media Limited, and DHL, the global market leader of the international express and logistics industry. SBA has grown in stature to become Singapore's most prestigious accolades in the business and corporate sectors. The awards comprise Businessman of The Year, Outstanding Chief Executive of The Year, Outstanding Overseas Executive of The Year, The Enterprise Award and Young Business Leader of The Year. Hashtag: #TDCX The issuer is solely responsible for the content of this announcement. About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality. With a focus on helping companies enable the future, TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit About Chemin Chemin is an AI-enablement company that empowers businesses to realize their AI ambitions. Specializing in large language models (LLMs), Chemin helps companies move faster, think bigger, and build smarter with clean data, cutting-edge infrastructure, and expert talent across 18 countries. Chemin's access to a vast network of industry specialists such as PhD level professionals provides companies with an edge in their AI-adoption journey. With a blend of human insight and machine intelligence, Chemin makes it possible to scale AI safely and meaningfully. For more information, visit
Yahoo
03-03-2025
- Entertainment
- Yahoo
Over 30 Apex Legends voice actors refuse to sign an agreement that would see them 'give up our expertise to train the generative AI that will replace us tomorrow'
When you buy through links on our articles, Future and its syndication partners may earn a commission. The turmoil that AI (specifically, generative AI) has caused in the voice acting industry continues to rage—while an ongoing SAG-AFTRA strike proceeds apace in the US, it seems like gaming companies are continuing to fumble the bag in other territories. Like EA, who has very likely asked the French cast of Apex Legends to train AI that would, invariably, replace them. That's as per voice actor Pascale Chemin (Wraith) who, in a post to Instagram (translated here by ResetEra user Rouk') has been given an offer she, and 31 of her colleagues, can absolutely refuse. It should be noted that Chemin has not confirmed that this agreement came from EA, or that it's for Apex Legends, but it's the game her tagged colleagues all share in common. The 6-year-long role she later cites also aligns with the release date of Apex Legends, which came out in 2019—and launched with the character she voice acts. "The studio sent me (and the 31 other VA in the casting) a [email] containing an annex of confidentiality and handover directly from the publisher. I needed to accept these terms before being able to go to work. I thought so when I read through them and a legal expert specialised in audiovisual confirmed it: These terms weren't acceptable. "I was now forced to give up the role I had been working on for almost six years. In no way could I force the rest of the casting members to do the same, but one thing was certain: If we all refused, it could maybe have an impact. Otherwise, it would have been in vain." However, it seems like collective action won out, as Chemin claims: "Without any hesitation, the 31 other VAs all refused to sign this annex. We wrote a collective letter of refusal that we sent to the publisher and are waiting for an answer. If we aren't united now so that a clause that protects our voices can be officially added in our contracts—and not just for us here, but for every video game dubbing studio—we'll never get one, and we'll be heading for a disaster." The implication, it seems, is that EA was asking the game's French cast to allow their voices to be used to train generative AI—the kind that could be used to replace them. "We aren't simply asked to work. We are asked to give up our expertise to train the generative AI that will replace us tomorrow. We are asked to agree to what we specifically fight against. We are asked to shoot ourselves in the foot. We are asked to support AI." Chemin later wrote on X (via machine translation): "Video game publishers want to force their way through. But to accept would be to give up, in the short term, our profession, it would be to accept being replaced by a machine." I've contacted EA for comment—but given the public support by Chemin's contemporaries, and EA's literal stated aims to use AI "as quickly as possible", I'm personally willing to take this at face value. In which case, I am both very tired and not particularly surprised. Last October, EA CEO Andrew Wilson stated, rather ominously, that "large systematic change is required" after the game didn't hit its microtransaction targets. While I'm sure EA—and many other publishers who care primarily about the line going up—would stand to gain via short-term savings, by no longer needing to pay its voice actors, this whole thing is just… tremendously short-sighted. Any time a company needs to save money in our modern era of game development, it seems institutional knowledge and long-held voice talent is the first to go. Even putting aside the ethical concerns (which you shouldn't, obviously) AI voicework is generally unappealing to listen to even when it's higher-fidelity than the alternative. The genuine heart and soul put into performances like Neil Newbon's Astarion can't be replaced by a prompt. Is shaving off margins for your next quarter really worth permanently making your game sound like a cheap plastic imitation of itself? In the world of shareholders, maybe, but for everyone else—the AI enshittification continues. 2025 games: This year's upcoming releasesBest PC games: Our all-time favoritesFree PC games: Freebie festBest FPS games: Finest gunplayBest RPGs: Grand adventuresBest co-op games: Better together
The Guardian
19-02-2025
- Entertainment
- The Guardian
‘The energy in the delivery room was insane': Maggie Shannon's best photograph
I hadn't met Aquilla Flemming before I photographed her giving birth. I was sitting on my couch at home when her midwife Chemin texted to say there was a woman in labour and she had given permission for me to take pictures. It was my day off, so I hesitated at first. But as soon as I got to the birthing centre I was glad I had come. When I arrived, Aquilla and her partner were outside, under a pepper tree. She was sitting on a birthing ball and they were holding hands. It was such a beautiful moment – the birth was special from the outset. Chemin had worked with Aquilla's mother too, so there was this generational thing. The woman holding Storie, as the baby was called, is a student midwife. It was taken right after Storie was born. She's still connected to the placenta – you can see the cord in the bottom of the frame. This shot was part of my project Extreme Pain, Extreme Joy, first published in the New York Times in October 2020. It began when I was thinking about how women were being affected by the pandemic. I had heard a lot of stories about people being forced to give birth alone and I wondered whether it would lead to a rise in home births as people became afraid to go into hospital. I had a friend who was a doula and I began to talk to midwives in Los Angeles, who introduced me to mothers. A few invited me to photograph their births. I didn't have any children at the time, and the first birth I witnessed was nothing like I had imagined – it was a long process. The more births I attended, the more I noticed the patterns of slowness and boredom between frenzied moments of activity, as well as how unique each birth was. It's such a huge thing; such an extreme life change. I hadn't fully understood that until I had my own daughter a year ago. There were so many amazing takeaways from this project, about how strong women are, as well as the empathy of the midwives, whose role is so intense they'd often do back-to-back births without any sleep. The energy in the room was always insane, with everyone doing their job to bring the baby into the world. The air was crackling. A few women having home births ended up having to be taken to the hospital, and at that point, due to Covid protocol, I couldn't go along. Otherwise I took cues from the mothers and midwives but I was never asked to leave the room. Most of the time they would call me over and say: 'You've got to photograph this!' I would never publish anything the mothers weren't happy with. Having them feel safe when they were in such a vulnerable position was my priority. Only one Amish mother I worked with pulled out, as she felt she was too recognisable. I still get updates from some, and photographs of their children, which is really nice. Aquilla has another child now. My pregnancy was complicated because of vasa praevia, and the birth was pretty traumatic. I ended up having a C-section and my baby was in intensive care for two months. I never documented anything like that, but I know no birth is the same, and there are many more layers to this project yet to be done, many different stories to tell. Born: Boston, Hampshire College (BFA) and the School of Visual Arts (MFA).Influences: 'David Lynch, FSA photographers, Tina Barney, Martin Parr.'High point: 'When someone says my work makes them feel seen.'Low point: 'All the scary unknowns of my 20s.'Top Tip: 'Don't be afraid to ask questions.' Extreme Pain, Extreme Joy by Maggie Shannon, is published by Mother Tongue.
