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Consumer body demands better facilities at Coimbatore Passport Seva Kendra
Consumer body demands better facilities at Coimbatore Passport Seva Kendra

The Hindu

time4 days ago

  • The Hindu

Consumer body demands better facilities at Coimbatore Passport Seva Kendra

Citizens' Voice Coimbatore, a consumer rights organisation, has called for urgent improvements at the Passport Seva Kendra (PSK) near Airport Junction in the city. In a letter to the Regional Passport Officer, the group appreciated the staff's efficient service, but flagged the absence of a proper waiting hall, shelter, restrooms, and drinking water, forcing applicants to wait outdoors. The absence of parking for visitors was highlighted as a pressing concern. Applicants are reportedly compelled to park on nearby roads, where vehicles are fined for unauthorised parking. The body recommended that the passport office coordinate with the police department to allow short-term parking for applicants without obstructing traffic flow. Terming the location inconvenient for elderly applicants and those using public transport, the group suggested handling renewal and Tatkal cases at a central venue such as the Coimbatore Municipal Complex in Uppilipalayam while retaining PSK for new applications. The body stressed that Coimbatore, as Tamil Nadu's second most important city, should have a passport facility with adequate amenities to ensure a dignified applicant experience

Telecom subscribers and service providers meet held in Coimbatore
Telecom subscribers and service providers meet held in Coimbatore

The Hindu

time04-08-2025

  • General
  • The Hindu

Telecom subscribers and service providers meet held in Coimbatore

A Telecom Subscriber and Service Providers Meet was recently held at PSGR Krishnammal College for Women in Coimbatore, jointly organised by Citizens' Voice Coimbatore, Women Consumer Protection Association (Tamil Nadu) Madurai, and the college, in association with the Telecom Regulatory Authority of India (TRAI). The event saw participation from 225 telecom users, students, parents, faculty members, and consumer-rights activists. Representatives from Jio and Airtel addressed subscriber concerns related to connectivity, data plans, number portability, 5G rollout, call drops, and grievance redressal. Several issues were noted for follow-up. TRAI representative Dr. Pakkialakshmi encouraged users to make informed choices and use TRAI's platforms to report unresolved complaints. Dr. Gomathy of PSGR Krishnammal College stressed the importance of consumer education. Citizens' Voice Coimbatore president C.M. Jayaraman called for regular forums to prevent unresolved complaints and ex-parte rulings in telecom-related cases.

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