Latest news with #ConsumerConfidenceReport
Miami Herald
06-07-2025
- Health
- Miami Herald
California Has a Drinking Water Problem
California's drinking water has elevated levels of a certain contaminant found to be associated with adverse birth outcomes, causing experts to advise that safe water advisories need to be updated. According to a nationwide study led by researchers at Columbia University, parts of the state have levels of arsenic in public drinking water higher than 5 micrograms per liter. While the Environmental Protection Agency (EPA) currently maintains that levels of arsenic in drinking water are safe at 10 micrograms per liter or less, the study found certain health risks were associated with lower levels. Researchers found that consumption of drinking water with levels of arsenic of 10 micrograms or less were connected to a higher chance of babies being born preterm, with lower birth weights, or smaller than expected for their gestational age. Other research has found that cardiovascular disease and type 2 diabetes have been linked to low levels arsenic exposure, while chronic exposure to the mineral has been associated with heightened cancer risks. An EPA spokesperson previously told Newsweek that the maximum contaminant level for arsenic in drinking water was based on an assessment of implementation and cost, as well as public health. While the goal is for the level of arsenic to be zero, because of "technical limitations" and cost, the goal cannot be met by water systems, the EPA said. Therefore, the EPA's current maximum contaminant level is based on a "health risk reduction and cost analysis," ensuring public health has been considered, while giving water service bodies a more feasible target. "California has some of the safest water in the nation, with 25 maximum contaminant levels that are set at more protective health levels than the federal levels, and 14 maximum contaminant levels for contaminants that have no federal equivalent," the California State Water Resources Control Board told Newsweek. "This new study makes clear what California already understood-that maximum contaminant level should be revised to a level that is more protective of human health, especially for infant development. The state has been working to address this," the board added. Sacramento County was one of the regions with higher levels of arsenic in public drinking water and the City of Sacramento Department of Utilities told Newsweek that it "closely monitors water quality and is committed to meeting or exceeding all state and federal drinking water standards, including those for arsenic." In the city's most recent Consumer Confidence Report, arsenic levels in the drinking water system were below the EPA's maximum contaminant level, at an average of 2.3 micrograms per liter, while its groundwater levels ranged from non-detectable to 4.7 micrograms per liter. "The City of Sacramento's drinking water meets or exceeds all federal and California state water quality standards," the city's Department of Utilities told Newsweek. It added that it "supports California's existing and established science-based approach to setting or modifying drinking water quality standards." Meanwhile, Sacramento County Water Agency told Newsweek: "We are in compliance with the state's standards. We do not dictate the guidelines." According to the agency's 2024 Consumer Confidence Report, Northgate and Southwest Tract had ranges of arsenic in water that reached 5 micrograms per liter, while East Walnut Grove had levels that reached higher than the EPA guidance-at a range of non-detectable to 11 micrograms per liter. Merced County was another area of the state that appeared to have higher levels of arsenic in drinking water, per the study's map. A public information officer for the city of Merced told Newsweek that the city's drinking water is "routinely tested and remains in compliance with all state and federal safety standards, including those for arsenic." "We monitor over 250 contaminants and collect thousands of samples annually to ensure water quality," they added. "While we can't comment on conditions outside city limits, we take emerging health research seriously and remain committed to providing safe, clean water to our residents." When approached for comment, the California Department of Public Health pointed Newsweek to the state's Water Resources Control Board. As arsenic is a natural element that can be found in soils, sediments and groundwater, it can feed into public drinking water systems, but some areas will have higher levels because of natural geology, certain human activities, irrigation practices and other factors. Many community water systems in California "draw upon groundwater that is naturally elevated in arsenic, so it's not unusual-even with treatment or mixing of waters-that detectable arsenic remains once water is supplied to users," Bethany O'Shea, a professor in the environmental and ocean sciences department at the University of San Diego, told Newsweek. The reason California's groundwater is higher in arsenic is a result of "geologic sources," Janet Hering, former director of the Swiss Federal Institute of Aquatic Science and Technology, told Newsweek. Although, for the city of Los Angeles, water supply is affected by "inputs of geothermal water at Hot Creek in Owens Valley," she added. In the Central Valley, arsenic originates in certain minerals in rocks of the Sierra Nevada foothills, Peggy A. O'Day, a professor in the Department of Life and Environmental Sciences at University of California, Merced, told Newsweek. "Weathering and erosion of these rocks transported arsenic-bearing minerals to the Central Valley where they were deposited as sediments and buried mineral alteration and dissolution can eventually release arsenic into groundwater," she said. Although, while the study specifically looks at public water systems, O'Shea warned that arsenic can be found in privately supplied water from wells. "An abundance of research exists showing elevated arsenic in wells across states like Maine, New Hampshire and Vermont," she said. She added that, as a result, "similar birth outcome risks may exist for people drinking from private wells containing arsenic." "This underscores the need for more research to better understand how even small concentrations of arsenic in all types of drinking water, public or private, might lead to health risks such as adverse birth outcomes," O'Shea said. Experts who spoke with Newsweek believed that the current maximum contaminant level for arsenic should be lowered in light of the findings of Columbia University's study but added that this might not be as simple as it sounds. "The important finding of this study is that even those small concentrations of arsenic remaining may be harmful, suggesting that a lower water standard may be effective," O'Shea said. A number of countries, like Denmark, and some U.S. states, such as New Jersey and New Hampshire, have set water standards at 5 micrograms per liter, lower than the 10 microgram per liter level set by the EPA. "Setting that goal of zero as a standard-or even lowering the standard by half, to 5 micrograms per liter-may help alleviate health risks," O'Shea said. O'Day said the study supports a "history of evidence" indicating that the current level for arsenic "may not provide a sufficient level of protection from adverse health impacts for all segments of the population." "Federal drinking water standards should be reviewed and updated based on new, reliable scientific information," she said. Although O'Day added that lowering the maximum contaminant level for any contaminant is "a long process and does not necessarily ensure that public water suppliers have the resources to meet it without an undue cost burden on their customers." Ultimately, "more funding needs to be directed towards rural and underserved communities to improve their infrastructure and testing to provide safe drinking water that meets health-based standards for arsenic, lead and other contaminants," she said. Hering also cautioned that "legally, lowering the [maximum contaminant level] has to reflect practical considerations and economic feasibility." "Personally, I think it makes sense to try to prioritize potential adverse exposures and consider other possible contaminants as well as arsenic," she said. Related Articles Pregnant Women Issued Drinking Water WarningRFK Jr. Says 'More Cavities' Due to No Fluoride in Water Is 'a Balance'Hidden Danger in Drinking Water Revealed in New StudyUS States Issued Drinking Water Warning 2025 NEWSWEEK DIGITAL LLC.
Time Business News
20-06-2025
- Health
- Time Business News
Water Richmond VA: Everything You Need to Know About Your Local Water Supply and Services
Clean, reliable water is essential for everyday life—from drinking and cooking to cleaning and hygiene. For residents and businesses in the Virginia capital, water Richmond VA is a vital public service managed by professionals who ensure safety, efficiency, and sustainability every day. Whether you're new to the area, a long-time homeowner, or a business owner wanting better service knowledge, understanding how water services work in Richmond will help you stay informed and prepared. In this complete guide, we'll cover everything you need to know about water Richmond VA, including water quality, service options, billing, infrastructure, and conservation. You'll learn how your water is treated, where it comes from, and what you can do to make the most of this essential utility. Richmond's water system is managed by the Department of Public Utilities (DPU), which serves over 200,000 people across the city and nearby counties. The department treats and distributes millions of gallons of water each day, drawn mainly from the James River—a trusted, natural water source. Key features of the water Richmond VA system include: Over 1,200 miles of underground water pipes State-of-the-art treatment facility capable of processing 132 million gallons daily Constant quality monitoring to meet federal and state standards Integrated service for water, wastewater, and stormwater management This extensive infrastructure ensures residents receive safe, clean water for every use, whether at home, at school, or in businesses across the region. The primary source of water Richmond VA is the James River, one of Virginia's most important waterways. After collection, raw water is sent to the Richmond Water Treatment Plant, where it undergoes an advanced purification process. Steps in the treatment process include: Coagulation and flocculation : Adding chemicals that bind impurities together : Adding chemicals that bind impurities together Sedimentation : Allowing larger particles to settle : Allowing larger particles to settle Filtration : Removing smaller contaminants through sand and carbon filters : Removing smaller contaminants through sand and carbon filters Disinfection : Using chlorine and UV light to kill bacteria and viruses : Using chlorine and UV light to kill bacteria and viruses Fluoridation: Adding fluoride to promote dental health After treatment, water is pumped through a pressurized system of pipes, towers, and reservoirs to homes and businesses across the city. Yes, the water Richmond VA residents receive is safe to drink and consistently meets or exceeds EPA and state safety standards. The city's DPU conducts thousands of tests every year to check for contaminants, including lead, copper, chlorine byproducts, bacteria, nitrates, and pesticides. Each year, the city releases a Consumer Confidence Report (CCR) that outlines: Water sources and treatment methods Detected levels of contaminants (if any) Regulatory compliance with health standards Educational information for residents This report is available on the city's official utilities website and can be mailed to customers upon request. If you ever notice discoloration, odor, or taste changes in your tap water, it's recommended to call the DPU for an inspection. Setting up your water Richmond VA service is quick and simple. If you're moving into a new home or business, you'll need to contact Richmond DPU through their online portal, phone, or in-person customer service center. To start service, have the following ready: Your full name and contact information Address of the property Date you want service to begin Lease agreement or property deed (if applicable) Government-issued ID Possible deposit for first-time accounts Once your information is processed, the water service will be activated by your requested date. If you're transferring service within Richmond, the process is even faster. The water Richmond VA billing system uses a tiered structure to encourage conservation and manage costs. This means the more water you use, the more you pay per gallon. Monthly bills include charges for water usage, sewer treatment, and stormwater management. Here's a simple breakdown of how typical charges appear: Usage Tier (CCF per month) Water Rate (per CCF) Sewer Rate (per CCF) Stormwater Fee (monthly) 0–6 CCF $3.21 $4.95 $7.00 7–20 CCF $3.75 $4.95 $7.00 21+ CCF $4.50 $4.95 $7.00 Note: 1 CCF = 748 gallons of water You can pay your bill online, by mail, through auto-draft, or in person at a designated payment location. The city also offers budget billing and payment plans for qualifying customers. If you experience a leak, pressure loss, or strange water color, it's important to report the problem quickly to the city. Water Richmond VA emergency services operate 24/7 to ensure your supply is never compromised. Common issues to report include: Leaking water meters Broken pipes or hydrants Unusual water odor or taste Discolored water from taps Sewer backups or flooding You can call Richmond's 311 helpline or visit the city's official utility website to submit a request for service. The water Richmond VA system is designed to deliver high-quality water efficiently, but conservation is still important. Using water wisely helps reduce your bill and supports long-term environmental sustainability. Top conservation tips include: Turn off faucets when brushing teeth or shaving Use dishwashers and laundry machines with full loads only Fix leaking faucets and toilets promptly Install low-flow showerheads and aerators Water your lawn during early morning hours to reduce evaporation The city occasionally offers rebates or conservation kits for residents, so be sure to check the DPU website for current programs. The public water Richmond VA utility offers several advantages compared to private water services: Regulated pricing for fairness and affordability Local accountability and transparency Public health-focused safety standards Fast response to emergencies or service issues Community reinvestment through infrastructure improvements Richmond's water system is one of the most trusted in the region, with decades of consistent service and customer satisfaction. The city of Richmond is investing in its water infrastructure to meet the needs of a growing population and aging equipment. These upgrades ensure reliable service for future generations. Current and upcoming projects include: Lead service line replacements Smart meter installations Sewer overflow control enhancements Water main upgrades in older neighborhoods Sustainable rainwater management initiatives These investments show the city's commitment to maintaining a resilient and efficient water Richmond VA system for years to come. For all inquiries related to water Richmond VA, the Department of Public Utilities provides multiple contact options: Customer Service : (804) 646-4646 : (804) 646-4646 Emergency Repairs : (804) 646-7000 (24/7) : (804) 646-7000 (24/7) Website : : Mailing Address: City of Richmond DPU, 730 E. Broad Street, Richmond, VA 23219 You can also use the city's 311 system for non-emergency issues like billing questions, low pressure, or water quality concerns. The water Richmond VA utility offers more than just access to tap water—it provides peace of mind. With a high level of care, regular safety testing, responsive service, and a commitment to the community, Richmond's water system stands as a model of efficiency and public trust. Whether you're new to the area or just want to understand your water better, this guide should give you the knowledge you need to make smart, confident decisions. From starting service to saving water and managing your bill, water Richmond VA is designed to support you every step of the way. Reliable. Affordable. Safe. That's what you can expect when you turn on the tap in Richmond. TIME BUSINESS NEWS
Martechvibe
30-04-2025
- Business
- Martechvibe
Trust is Currency: Capturing Every Sale in a Downturn
Let me say it plainly: 2025 is shaping up to be a challenging year for ecommerce brands. Inflation is up. Discretionary spending is down. Consumer confidence is low. That's not a recipe that's traditionally good for many businesses. But what does it really mean? I am not an economist, nor do I play one on TV. I connect the dots and call it as I see it. When inflation was reportedly down I looked around and saw plenty of things continuing to increase. I felt little, if any, relief. I saw discretionary spending among friends, family, and vacation goers begin to slow. That micro view was telling and was slowly emerging at the macro level. That was all before tariffs, potential trade wars, and geopolitical instability we currently find ourselves in. So what do I see coming for ecommerce brands in 2025 and how can they adapt to grow, or worst case, stay afloat this year? Let me explain and explore. State of The Consumer and Spending We feel it: consumers are on edge. Prices on everyday goods and services continue to increase, tariffs are expected to increase prices further, discretionary spending is decreasing, government layoffs are adding to unemployment numbers, and overall consumer confidence is low . February's Consumer Confidence Report was ugly. March was even worse, showing a decrease of 7.2 points in the Consumer Confidence Index, the biggest drop since we were in the throes of the pandemic. Maybe more concerning, the Expectation Index dropped by 9.6 points, finishing at 65.2. A score under 80 typically signals a recession is on the way — something even the President couldn't rule out. Over the past year-plus, we've seen consumer shopping habits shift toward a value-first mindset with purchases, trading down, often to private labels, when value aligns. This shift to value-minded shopping has resulted in consumers spending a larger share of their wallets with stores, meaning there are fewer purchases to go around. This trend of consolidated shopping was on full display during BFCM week this past holiday shopping season, which saw overall order volumes dip while the average order value increased 55% year-over-year, increasing from $152.54 to $235.94. ALSO READ: GenAI's Impact on Shopping, Service, and Strategy These changes have benefited large, price-focused retailers like Amazon and Walmart. Walmart, in particular, has seen its share of higher-income households increase from this change, indicating that families of all incomes are feeling the squeeze. But even these brands aren't immune. Walmart, Target, Amazon, Costco, Lowes, and even airlines are forecasting a further pullback on spending in 2025. Then there are tariffs. We don't quite know the full impact tariffs will have on spending, but brands are expected to raise prices to maintain profits. Target has publicly said prices will increase on many products, from produce to clothing. Companies like Walmart may have enough buying power to mitigate some price increases, but they won't be immune. Reciprocal tariffs imposed on US exports will further impact domestic prices. Shoppers have turned to stores like Amazon, Temu, and Shein to save money, but many products sold on those platforms are made in China and, ad of May 2, no longer qualify for the de minimis exemption , exposing them to price increases. In response, Temu and Shein have already announced they will raise prices as of late April. Though US consumers trust Temu less than Amazon, sometimes money talks — but only so much. Nearly 20% of shoppers said they'd stop purchasing products on Temu if prices went up significantly. This could quickly become a reality if there are substantial changes to de minimis exemptions , which the President has talked about. My view: inflation isn't going anywhere anytime soon. Groceries and insurance will continue to gouge Americans' wallets. Unemployment will increase, and consumers will spend less. My theme for this year is to capture every … sale … possible. What Can Brands Do? Overall consumer confidence may be fading but that doesn't mean brands can't take steps to build value and establish trust. By staying laser-focused on the customer and delivering exceptional experiences, brands can force shoppers to think twice before purchasing from other stores. Here are three simple ways brands can protect themselves from a downturn. ALSO READ: There is a Disconnect Between What Consumers Say, and What They Do 1. Utilise High-ROI and First-Party Marketing Channels The bigger the ROI the bigger the profits. One of the consistently best ROI marketing channels is email at 68:1. Email open rates continue to increase year over year, ending 2024 at a healthy 26%. We've also seen click-to-conversion rates increase, indicating that when consumers find something they want to purchase, they do so. In addition to email, SMS is another first-party channel that consumers increasingly prefer. In 2024, Omnisend's US customers generated $25 million in SMS-generated sales. Conversion rates for scheduled SMS campaigns finished the year better than those for email campaigns. Brands should capitalise on both channels' effectiveness and continue growing their email and SMS lists. 2. Rely on Automations Email and SMS automation helps brands capture every possible sale because they are sent based on users' actions at high-intent stages of the shopping journey, such as visiting a product page or abandoning a shopping cart. Automated emails generate 37% of all email marketing sales and only 2% of sends. As we navigate through 2025, a post-purchase messaging strategy will be critical for customer retention and capturing every possible sale. Brands should create a series of messages that enhance customers' experiences, such as how-to, tips and tricks, and customer service-oriented messages. These can be the difference between a repeat sale and a lost customer. 3. Reinforce Brand Value Shoppers are value-driven, but this can mean more than price. It can be a combination of differentiators such as product quality, customer service, and shipping and return policies. Brands should actively promote these differentiators on websites, email messages, and social media platforms. Constant reinforcement can help shoppers see the overall value, even if a brand and its products aren't the lowest prices. Looking ahead In the best-case scenario, geopolitical tensions will stabilise, inflation will recede, and consumer confidence will rise. Worst case, we enter a full-blown recession causing economic ripples around the globe. In either case, ecommerce is strong and resilient. Brands making the effort now to prove their value to consumers and to create a stellar purchase experience will be the ones that grow during these challenging times. We did it before, we'll do it again. ALSO READ: How to Scale Retail Without Losing Brand Identity Greg is a veteran marketer and the Sr. Ecommerce Expert at Omnisend, an ecommerce marketing automation platform. With nearly 20 years of experience as an email and SMS marketing practitioner, consultant, and analyst, Zakowicz has helped over 100 DTC companies maximize their email and SMS marketing program sales and has extensively written about ecommerce and retail changes. Zakowicz is a frequent speaker, has been published and quoted in top retail and business publications, and has been retained as an expert witness for trial. View More
Yahoo
06-02-2025
- Health
- Yahoo
City: Quality report shows Oak Ridge has excellent drinking water
The 27th annual water quality report is now available for viewing on the city of Oak Ridge website. The direct link to the report is Also known as the Consumer Confidence Report, it was mandated by the U.S. Environmental Protection Agency in 1998 as an amendment to the Safe Drinking Water Act. The report, which contains information on the quality of the drinking water delivered by the city to the water customers, as well as characterizing the risks from exposure to contaminants, again shows that Oak Ridgers have excellent drinking water. The city's report indicates that Oak Ridge water was in compliance in all respects with state and federal drinking water requirements in 2024, according to a city news release. The state rule requires every community water system to produce a report by July 1 of each year and make it available to each customer served by the water system. Paper copies of the water quality report are available by calling (865) 425-1875. For more information, visit the city's website at the EPA Office of Water at the Centers for Disease Control and Prevention at or the Tennessee Department of Environment and Conservation at This article originally appeared on Oakridger: City: Quality report shows Oak Ridge has excellent drinking water
