Latest news with #ConsumerProtectionAct2019
Time of India
21-07-2025
- Business
- Time of India
SC seeks Centre, states' reply on PIL for seller transparency, online & offline
The Supreme Court on Monday sought response from the Centre and states on a PIL seeking enforcement of consumers' right to know the identity and credentials of sellers, dealers, distributors and shop owners, both online and offline. This mandatory disclosure was required to seek redressal against unfair restrictive trade practices and unscrupulous exploitation in spirit under the Consumer Protection Act 2019 . Explore courses from Top Institutes in Select a Course Category Data Analytics Artificial Intelligence Digital Marketing PGDM healthcare Data Science Design Thinking Project Management Technology Finance Data Science Healthcare Others MCA Cybersecurity Degree MBA Leadership Management others Public Policy Operations Management Product Management CXO Skills you'll gain: Data Analysis & Visualization Predictive Analytics & Machine Learning Business Intelligence & Data-Driven Decision Making Analytics Strategy & Implementation Duration: 12 Weeks Indian School of Business Applied Business Analytics Starts on Jun 13, 2024 Get Details The Bench comprising Justices Vikram Nath and Sandeep Mehta sought response from the various ministries, the Law Commission of India and all the state governments and Union Territories. The PIL filed by Ashwini Kumar Upadhyay , a practising advocate, has sought a direction to the Centre and states to mandate the display of essential seller information, including registration, address, phone number and number of employees at their entry gates on a display board visible to an ordinary person. He also urged the court to order that that every consumer has right to know not only about the quality, quantity, potency, purity, standard, manufacturing date, expiry date and various certification of good and products, but also about the details of the shop owner, so as to seek redressal against unfair trade practices. Live Events "Right to Know" about distributor, dealer, trader, seller and shop owner was secured under the Consumer Protection Act and, therefore, every consumer has the right to access details of product, service as well as distributor and shop owner before making a purchase, Upadhyay said. This would help consumers to avoid falling prey to fraudulent or deceptive distributors, shop owners, who might misrepresent their product services or disappear after sale, purchase and money transaction, the lawyer said, adding that owner details were essential for filing complaints under Consumer Protection Act and for seeking redressal through consumer redressal fora. According to the PIL, the 'right to know' is rooted in Article 19(1)(a) and forms an essential part of the right to make informed decisions.
The Hindu
15-05-2025
- Business
- The Hindu
Excess fare: warrants issued against MD of TNSTC, Coimbatore, and RTO, Coimbatore North
The District Consumer Disputes Redressal Commission, Coimbatore, has issued warrants against the Managing Director, Tamil Nadu State Transport Corporation, Coimbatore, and the Regional Transport officer, Coimbatore North, for failure to comply with an order passed on February 15, 2018, in a case of collection of excess fare lodged by Coimbatore Consumer Cause. An execution petition filed by K. Kathirmathiyon, secretary, Coimbatore Consumer Cause, during November 2023, cited the dismissal of an appeal made against the order by the State Consumer Commission and also a review petition in 2023. During 2018, three years after he had filed a case before the District Consumer Disputes Redressal Forum, Coimbatore, the complainant was refunded the excess fare of ₹6 charged from him for to and fro travel between Vadavalli and Railway Station, along with ₹6,500 towards legal expenses. The petitioner had called for deposit of the excess fare collected during the three-year period in the Chief Minister Relief Fund. The TNSTC, Coimbatore, and the Regional Transport Officer, Coimbatore North, had paid the costs and the TNSTC, Coimbatore, had also deposited the fine of ₹ 10,000 along with interest at 9% for three years amounting to ₹ 7,532 to the Chief Minister's Public Relief Fund. A copy of the order was sent to the Chief Secretary and to the Transport Commissioner of Tamilnadu Government to stop such excess collection. However, the TNSTC had claimed that the details of collection from 2015 to 2018 had been destroyed, and, hence, could not file the statement of excess collection. The Hon'ble Commission had, in its verdict cited the Government Rule mandating all the State Transport Corporations to preserve money value documents at least for a minimum period of 8 years as stipulated in the Companies Act 1956. The TNSTC, Coimbatore, had violated the Rule and the order of this Commission, Mr. Kathirmathiyon had contended in his executive petition. The bailable warrants were issued under Section 72 of Consumer Protection Act 2019.
