Latest news with #CorelationKeyStone
Business Wire
2 days ago
- Business
- Business Wire
Homebase Federal Credit Union Launches Mahalo Banking Platform Amid Core Upgrade to Transform Member Experience
TROY, Mich.--(BUSINESS WIRE)--Homebase Federal Credit Union ('Homebase FCU') has launched its new digital banking platform powered by Mahalo Banking, introducing an enhanced, secure, and accessible experience for its members. The rollout was completed in tandem with a major core conversion to Corelation KeyStone, marking the launch as one of the credit union's most significant technology undertakings to date. "Partnering with Mahalo has been a positive and impactful decision for our credit union. The platform not only strengthens our ability to serve members efficiently but also ensures a secure and user-friendly banking experience for years to come." Share The implementation included the simultaneous launch of Online Banking and Online Account Applications, with Mahalo providing collaborative and highly organized support throughout the process to minimize disruption for members and staff. 'Mahalo's team listened to our needs, addressed challenges, and created clear pathways to solutions, ensuring a smooth and well-supported transition. They met every commitment and delivered on time and on budget,' said Clint Summers, CEO of Homebase FCU. With Mahalo's platform fully integrated into its KeyStone core system, Homebase FCU now has real-time visibility into member activity, enabling faster troubleshooting, reduced response times, and improved operational efficiency. Members benefit from faster navigation, an intuitive interface, and secure self-service tools that empower them to manage their finances with ease. 'Partnering with Mahalo has been a positive and impactful decision for our credit union,' Summers added. 'The platform not only strengthens our ability to serve members efficiently but also ensures a secure and user-friendly banking experience for years to come.' Member feedback since the launch has been overwhelmingly positive, with many praising the platform's clarity, speed, and convenience. Enhanced enrollment processes and advanced security measures have significantly reduced fraud while allowing the credit union to maintain a frictionless user experience. 'Our partnership with Homebase FCU demonstrates how a well-executed implementation can drive both operational efficiency and member satisfaction,' said Denny Howell, COO of Mahalo Banking. "Launching online banking and account opening alongside a core conversion is no small feat, but Homebase approached it with a clear vision and commitment to our collaboration. Our shared focus on delivering a truly member-centric experience enabled us to deliver a digital banking environment that is faster, easier to navigate, and more secure for their members." About Homebase FCU Homebase Federal Credit Union is a community-chartered credit union headquartered in Prince George, Va. Since 1952, the credit union has provided affordable financial services to the community through checking accounts, savings options, IRAs, mortgages, and many other loan products. The credit union currently serves 15,800 members. Membership is open to those who live, worship, work (or regularly conduct business in), or attend school in, the following localities: Amelia, Charles City, Chesterfield, Colonial Heights, Dinwiddie, Goochland, Hanover, Henrico, Hopewell, King and Queen, King William, New Kent, Nottoway, Petersburg, Powhatan, Prince George, Richmond, and Sussex. Federally Insured by NCUA. Equal Housing Lender. About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs.
Business Wire
12-08-2025
- Business
- Business Wire
Fremont Federal Credit Union Selects Mahalo Banking to Modernize Member Account Management
TROY, Mich.--(BUSINESS WIRE)--Fremont Federal Credit Union ('Fremont') has selected Mahalo Banking as its new digital banking partner, deepening its commitment to deliver exceptional service, financial wellness, and personalized support to its members. The new platform will provide a secure, innovative digital experience that reflects the credit union's mission to offer best-in-class financial tools and member-first enhancements. 'Mahalo's approach aligns perfectly with our values. Their commitment to service, accessibility, and ongoing innovation will help us deliver seamless digital banking that lives up to the trust our members place in us.' Share 'Every decision we make is centered on giving our members the best possible banking experience and ensuring we meet their financial needs and goals,' said Nicholas Cray, CEO of Fremont. 'Mahalo's approach aligns perfectly with our values. Their commitment to service, accessibility, and ongoing innovation will help us deliver seamless digital banking that lives up to the trust our members place in us.' Through this partnership, Fremont will benefit from Mahalo's deep, purpose-built integration with Corelation's KeyStone core system—enabling real-time connectivity, operational efficiency, and a more unified digital experience. As a KeyBridge Certified Partner, Mahalo is committed to true collaboration with KeyStone credit unions, working closely with Fremont to align technology, innovation, and strategy for long-term success. Members will benefit from enhanced security, customizable account controls, and advanced card management—all delivered through a member-centric design that prioritizes usability and accessibility. With more functionality driven directly from the Corelation KeyStone core, the platform creates a cohesive, intuitive experience. Integrated account aggregation also allows members to view and manage finances across multiple institutions from a single dashboard, aligning with Fremont's commitment to empowering members through modern, connected tools. 'Optimizing the member experience is at the heart of everything we do at Mahalo, and that focus aligns seamlessly with Fremont's deep commitment to community impact and personalized financial services,' said Denny Howell, COO of Mahalo. 'We're honored to partner with a credit union that shares our values, and we look forward to supporting their continued growth by delivering a digital experience that's not only innovative and secure, but also deeply personal and reflective of the communities they serve.' About Fremont Federal Credit Union Since 1946, Fremont Federal Credit Union has been dedicated to promoting healthy financial living in the communities it serves. As a financial cooperative, members own and govern the organization. Membership is open to anyone who lives, works, worships, or attends school in Sandusky, Ottawa, Seneca, Wood, Hancock, Lucas, and Fulton counties. With no outside shareholders, profits are reinvested into the credit union, offering members lower rates and fees. Community involvement is at the heart of Fremont Federal Credit Union, which actively supports local initiatives through sponsorships and donations. The mission is to provide the best advice, service, and products to help members achieve financial well-being. Learn more at About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs.
Business Wire
03-06-2025
- Business
- Business Wire
North Iowa Community Credit Union Selects Mahalo Banking for Seamless Core-to-Digital Banking Integration
BUSINESS WIRE)--North Iowa Community Credit Union (NICCU) today announced its partnership with Mahalo Banking, a leading provider of innovative digital banking solutions for credit unions. The credit union has selected Mahalo's Thoughtful Banking® solution to deliver a more intuitive, secure, and feature-rich online and mobile banking experience for its members. 'Mahalo's approach to digital banking combines innovation with a deep understanding of what our members truly need. We're excited about how this partnership will elevate our members' everyday banking journey.' NICCU joins a growing roster of credit unions that have chosen Mahalo for its user-focused, core-centric approach and deep understanding of the credit union movement. The solution's deep integration with the Corelation KeyStone core platform was also a critical factor in NICCU's partnership decision, enabling a seamless flow of data, stronger real-time functionality, and a more connected experience for both members and staff. 'Our members are at the heart of everything we do, and Mahalo's platform stood out because it was clearly built with that same philosophy in mind,' said Scott Shipman, CEO of NICCU. 'Mahalo's approach to digital banking combines innovation with a deep understanding of what our members truly need, and their team is committed to delivering on every promise. We're excited about how this partnership will elevate our members' everyday banking journey.' Mahalo's Thoughtful Banking solution is designed to meet the evolving expectations of today's credit union members, offering both a seamless user experience and robust functionality. The platform includes neurodiverse-friendly features, Credential Assurance Technology (CAT) to safeguard against credential stuffing threats, and flexible customization capabilities. Mahalo's tight core connectivity ensures smoother operations and a more unified digital experience. Denny Howell, COO of Mahalo, said 'NICCU is focused on exceeding member expectations and delivering dependable, human-centered service. Our partnership is built on mutual values of member service first, strong community roots, and a dedication to innovation. We are honored to support their digital transformation journey.' About NICCU Founded in 1956 by a group of local labor union employees, North Iowa Community Credit Union (NICCU) is a not-for-profit, member-owned financial institution dedicated to serving individuals and families across northern Iowa. NICCU offers a full range of modern banking services — including high-yield savings, low-rate loans, and digital convenience — while remaining true to its founding mission of promoting financial well-being through personalized, community-focused service. To learn more, visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs.
Finextra
28-05-2025
- Business
- Finextra
Mahalo Banking signs six credit unions
Mahalo Banking, a CUSO that specializes in online and mobile banking solutions for credit unions, today announced the addition of six new credit union partners through a strategic relationship with Area Financial Services (AFS), a CUSO focused on data processing and technology services. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. These new partnerships underscore Mahalo's rising impact among credit unions seeking a modern digital experience that prioritizes innovation, member-centric usability, and seamless core compatibility with Corelation KeyStone. The credit unions – Directions Credit Union, Firelands Federal Credit Union, Fremont Federal Credit Union, Glass City Federal Credit Union, Impact Credit Union, and Midwest Community Federal Credit Union – selected Mahalo following an extensive and collaborative evaluation process led by AFS in partnership with credit union leadership and staff selection teams. The selection reflects the strong confidence in Mahalo's digital platform, team, technical flexibility, and ability to support diverse member needs through a secure and inclusive user experience. 'Our due diligence process was incredibly thorough as we reviewed almost every major digital banking solution on the market, and Mahalo stood out for its flexibility, functionality, and the strong team behind the technology,' Michael Tindall, CEO of AFS said. 'In addition to an outstanding platform, several key factors contributed to their partnership selection. The deep core connectivity with Corelation KeyStone was essential for our credit unions' operational goals, and just as important was the close relationship we've built with Mahalo. They are more than a vendor – they are credit union people through and through, with a genuine investment in the movement and a clear understanding of our mission.' Mahalo's advanced digital banking solution enables credit unions to deliver innovative, member-centric experiences through features such as Credential Assurance Technology (CAT), which proactively defends against credential stuffing attacks, and its Thoughtful Banking® capabilities that support neurodiverse and accessibility-focused user needs. The platform's strong core integration supports optimized workflows, improved back-office efficiency, and quicker time to market for new digital features. 'Earning the trust of AFS and its credit unions was critically important to us, and we are proud to be chosen as their digital banking provider,' said Jim Stickley, CEO of Mahalo. 'This partnership is a powerful validation of what sets Mahalo apart: our unwavering focus on the credit union movement, our intuitive understanding of member needs, and our ability to deliver a flexible, future-ready platform that stands out in a crowded marketplace. Our solution offers a true strategic advantage, empowering our credit union partners to innovate, differentiate, and create more meaningful, lasting member relationships.'
Yahoo
15-05-2025
- Business
- Yahoo
Aspen Federal Credit Union Selects Mahalo Banking to Elevate the Digital Member Experience
~New partnership supports mobile-first innovation, member empowerment, and long-term digital growth~ TROY, Mich., May 15, 2025--(BUSINESS WIRE)--Mahalo Banking, a CUSO specializing in digital banking solutions for credit unions, today announced that Aspen Federal Credit Union (Aspen FCU) has selected its Thoughtful Banking® platform. The partnership underscores Aspen FCU's commitment to delivering a modern and member-focused digital experience. The credit union chose Mahalo's platform for its emphasis on member usability and scalable platform architecture. Aspen FCU also emphasized Mahalo's credit union-specific development model as a differentiator, allowing for customization, alignment with operational workflows, and ongoing adaptability. "Member needs continue to shift toward more mobile access and intuitive interactions, and we recognized that our digital presence needed to evolve as well," said Pamela Brown-Graff, President and CEO of Aspen FCU. "Mahalo stood out as we began exploring partners for its deep understanding of the credit union mission, strong focus on user experience, and flexibility to grow with us." Aspen FCU will go live with Mahalo's platform in tandem with its Corelation KeyStone core conversion, ensuring a seamless and unified transformation across both digital and core banking systems. The platform provides a unified user experience across devices to ensure consistency and ease of use, whether members are accessing accounts from a desktop, tablet, or mobile phone. Mahalo's integrated security features and robust personalization tools further align with Aspen FCU's focus on empowering members to manage their finances with confidence. Brown-Graff added, "The Thoughtful Banking platform's adaptive interface will enable us to meet members where they are, especially younger generations who expect convenient, mobile-first solutions. Mahalo equips us to remove friction, boost member satisfaction, and remain a trusted financial resource within the communities we serve." This partnership represents a strategic investment in digital agility—a key market advantage as credit unions face increased competition from fintechs and larger banks accelerating their digital transformation efforts. "Credit unions like Aspen FCU are navigating a crucial inflection point," said Denny Howell, COO of Mahalo. "They must meet rising digital expectations while preserving the personal service that defines the credit union difference. Our platform is designed to support that balance, offering modern capabilities and the flexibility that credit unions need to sustain long-term momentum and match pace with the future of banking innovation." About Aspen FCU Founded in 1966 to serve the financial needs of Rapid City's medical community, Aspen Federal Credit Union has grown into a trusted institution for individuals and families across western South Dakota. Today, the credit union proudly serves employees of Monument Health and community members who live, work, worship, attend school, or own a business in Pennington, Meade, Lawrence, or Custer counties. Aspen FCU remains committed to delivering personalized, community-focused financial services. To learn more, visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn. View source version on Contacts MEDIA CONTACT: Gabriela Fowlergabriela@ 678.781.7229 Sign in to access your portfolio
