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T-Mobile vs. Verizon — here's why we updated our pick for the best phone carrier
T-Mobile vs. Verizon — here's why we updated our pick for the best phone carrier

Tom's Guide

time3 days ago

  • Business
  • Tom's Guide

T-Mobile vs. Verizon — here's why we updated our pick for the best phone carrier

T-Mobile and Verizon seem to be playing a game of leapfrog when it comes to our best phone carrier rankings. One of the wireless phone service providers will make a change — maybe to its assortment of data plans, maybe to the various perks it offers — and vault ahead of the other in our estimation. Then, the other company will respond, and our ratings will change once again. Well, it's T-Mobile's turn at the head of the line. In our most recent report on phone carriers, the Uncarrier has overtaken Verizon as our pick for the place to turn for your wireless phone service. Picking the best phone carrier boils down to more than just who offers the lowest monthly rate for the most data — though attractively priced cell phone plans are a big part of the discussion. But there's also customer service, coverage and network performance, and the perks that come with getting your service from a specific carrier. At the moment, T-Mobile ticks more of those boxes. Here's why we reshuffled our phone carrier rankings. T-Mobile wouldn't seem to be a likely candidate to climb up the phone rankings after it introduced its Experience More and Experience Beyond plans earlier this year. While certainly fine options for unlimited data, they're on the pricey side — a single line of Experience More costs $85/month while Experience Beyond is $100. You'll find cheaper options at both AT&T and Verizon among the larger carriers. More to the point, the arrival of those new T-Mobile plans came at the expense of some of my favorite offerings at the Un-carrier. Plans like Go5G Plus may still be in operation for existing customers, but you won't see those plans on T-Mobile's website anymore. So how'd T-Mobile pull off its rise up the rankings? I think it comes down to three factors. Experience More and Experience Beyond may be on the pricier end of the spectrum for the best cell phone plans. But they come loaded with perks, starting with a five-year price guarantee, an increasingly popular benefit from phone carriers at a time when prices seem to be rising all around us. But there are other noteworthy perks as well. Looking at just the Experience More plan, you get free subscriptions to Netflix and Apple TV Plus included in your plan. Considering how prices for streaming services seem to constantly be on the rise, it's good to have those folded into your price-locked wireless plan. You get 15GB of high-speed data when you travel in Mexico and Canada and 5GB in 215-plus other countries. And you can upgrade your phone every two years. Perks are even more generous with Experience Beyond, as you'd imagine for the more expensive plan. There, you can upgrade your phone every year. You get larger data allotments when traveling to other countries. And Hulu joins the mix of free streaming services included with your T-Mobile subscription. Earlier this summer, T-Mobile dangled another benefit toward its customers — a year of DoorDash's DashPass, promising no delivery fees and reduced service fees when you order food or groceries. Customers have until August 8 to claim that perk. Current TV ads from T-Mobile make a lot of hay out of the fact that the carrier's network is now rated tops in the country. That's based on findings from third-party test firm Ookla, which says that T-Mobile won its Speedtest Award for best mobile network in the U.S. for testing covering the first two quarters of 2025. Ookla isn't the only testing firm to sing T-Mobile's praises. In Opensignal's January 2025 report on network testing, T-Mobile swept the overall experience categories and also posted wins for 5G download speeds and 5G coverage. (Verizon tops the overall coverage category for Opensignal and shares honors for reliability with T-Mobile.) It's worth noting that a third firm, Rootmetrics, recognizes AT&T as the best overall network, while also praising Verizon's 5G speed and reliability for its report covering the first half of the year. That same report does recognize T-Mobile for having the highest 5G availability among the major carriers. This coming week, T-Mobile throws the switch on its satellite-to-mobile service. Starting July 23, a network of 650-plus satellites will offer texting support when there's no cellular connectivity. The service is supposed to work out of the box with 75% of the devices currently in use on T-Mobile's network. Data-based connectivity follows in October, which is the same month that T-Mobile expands emergency texting to any mobile customer from any carrier who's got a compatible phone. For T-Mobile customers, the service is included on Experience Beyond plans and is a $10/month add-on for other plans. I don't want to give the impression that Verizon's slip down to No. 2 in our rankings reflects any backsliding by that carrier. Really, the rankings change reflects the new things going on at T-Mobile more than anything. Indeed, Verizon remains a formidable contender and is the carrier that I turn to for my wireless service. That's a reflection of how strong Verizon's signal is where I live and work, but there are other factors keeping me in the Verizon fold as well. I like the flexibility of Verizon's unlimited plans, which come in three different tiers starting with the $65/month Unlimited Welcome offering. Unlike T-Mobile, you can mix and match different Verizon plans if you have more than one line, so that some lines can turn to Unlimited Welcome while others enjoy the better perks of either Unlimited Plus or Unlimited Ultimate. I wish Verizon would follow T-Mobile's lead and add complimentary streaming services with its plans. Instead, like other perks, those are $10/month add-ons. The benefit to this approach is that you can drop extras when you don't need them, such as a travel benefit covering data use when you're overseas, that's of little use if you're not on the go. Even at $10/month, these perks save you money, as I'm able to add on the Disney Plus bundle at a $7 savings each month over what I'd pay for that streaming package without Verizon. And, as I noted up above, Verizon gets high marks for its coverage from testing firms. Rootmetrics ranks Verizon tops in most categories surrounding 5G service, while Opensignal says the carrier has the best overall coverage experience in the U.S. The point is, it's a pretty tightly contested fight between the top carriers in our rankings. T-Mobile may be the choice at the moment, but if I know one thing, its rivals will be ready to fire back very soon.

Save 35% on Your CVS Orders Through DoorDash With This Discount Code
Save 35% on Your CVS Orders Through DoorDash With This Discount Code

CNET

time5 days ago

  • Business
  • CNET

Save 35% on Your CVS Orders Through DoorDash With This Discount Code

Groceries can sneak up on your budget. A quick trip can cost way more than you expected when you're adding in some unplanned snacks, want to try a new skincare product (guilty), or just got swayed by a seasonal sale on something you didn't really need. It all adds up fast, but DoorDash is currently giving DashPass members a solid way to save. From now until July 23, you can save 35% off your CVS delivery order when you spend $25 or more, with the code SODP35 at checkout. Each customer can use the promo code twice and as with all limited-time promos, it's first come, first served. Make sure to get your orders in before the deal expires or the stock runs out. This is a great time to stock up on some summer essentials, cleaning supplies, personal care items, and even medicines. Plus, since this deal is tied to DashPass, you are saving on the delivery fee as well. If it's too hot outside for a grocery store visit, this deal is a great way to save your time, energy, and of course, money. Hey, did you know? CNET Deals texts are free, easy and save you money. You've got a week, but deals like this tend to move fast, so better hurry. And, be sure to double-check your total and use the discount code while checking out. Why this deal matters This deal gives you free delivery and a steep discount on groceries. You can cut costs on everything from ice cream to drinks, cleaners, skincare items, and essential meds, so it's a smart way to save. This deal only lasts until July 23, so make sure you place your order before then!

DoorDash Is Offering Up to $50 Off Headphones, Laptops and Tablets Today
DoorDash Is Offering Up to $50 Off Headphones, Laptops and Tablets Today

CNET

time6 days ago

  • Business
  • CNET

DoorDash Is Offering Up to $50 Off Headphones, Laptops and Tablets Today

DoorDash launched its Summer of DashPass event June 26, but the deals are still rolling in. Today DashPass members can take advantage of an exclusive deal on some top tech, just in time for back-to-school season. Right now you can score 30% off headphones, laptops and tablets when you use your DashPass and order via DoorDash. Plenty of students could use a personal laptop or tablet to take notes, read assigned texts and complete their homework. And even a solid pair of ANC headphones could help with concentration, especially for classes with interactive audiobooks and assignments. These items don't come cheap, which is why it's important to take advantage of deals when you can, especially amid tariff concerns. There are a fair number of delivery apps out there, but DoorDash landed a spot on our top list as the best option for ordering everything plus food, and this limited-time deal perfectly encapsulates why. You'll get 30% off your qualifying purchase, up to $50. Note that this offer applies exclusively to DashPass members on qualifying products over $12. Hey, did you know? CNET Deals texts are free, easy and save you money. If you haven't signed up yet, consider a membership to DashPass. You can also score $15 off purchases over $40 at Lowe's and you'll find other exclusive savings at Starbucks, CVS and more coming up soon. Why this deal matters Any time you can grab big ticket items like laptops and tablets, or even high quality headphones at a discount is ideal, so saving up to $50 off is nothing to sneeze at. DashPass has plenty of great perks and exclusive savings for members, so now's the time to take advantage of these back-to-school savings, even if you're only a kid at heart.

T-Mobile surprises customers with a free cool summer treat
T-Mobile surprises customers with a free cool summer treat

Miami Herald

time13-07-2025

  • Business
  • Miami Herald

T-Mobile surprises customers with a free cool summer treat

While you often hear that all mobile carriers are more or less the same, certain network operators have huge loyal customer bases who swear they are the best. What sets T-Mobile (TMUS) apart from the competition is its constant striving to improve and devise new offerings. Comments on public forums also reveal that some customers are particularly pleased with the company's prices, reception, speed, number of nearby locations, and special offers through its T-Mobile Tuesdays. Don't miss the move: Subscribe to TheStreet's free daily newsletter Over the last few months and maybe longer, the carrier has been dealing with customers' frustration over its series of price increases. In the first quarter of the year, T-Mobile revealed that the number of customers who cut their phone service increased by 5 basis points year-over-year. Further, the company disclosed 495,000 new postpaid customers during the first three months of the year, a number 6% lower than in the same period of last year, writes TheStreet's Patricia Battle. As the company continues to introduce new offers to win back frustrated customers, last month it celebrated nine years of giving customers more with T-Mobile Tuesdays. The carrier rolled out its special Tuesday offering back in 2016 to show customers its appreciation without any strings attached. In those nine years, T-Mobile provided more than 1.2 billion giveaways, and it continues to surprise. Soon, the carrier will be giving away a must-have summer essential. Many T-Mobile customers just love the company's freebies and discounts that are available every Tuesday. Sometimes, these include free meals, fuel perks, free DashPass, discounted movie tickets, or physical freebies. Now the Mobile Report reveals from an anonymous source that the carrier will offer free water bottles on an upcoming Tuesday. Related: T-Mobile, Apple may have a multibillion-dollar TikTok problem on their hands The timing for this freebie couldn't be better. Last month, New York's Central Park tied a record high of 96 degrees Fahrenheit, a temperature not seen since the year 1888, writes CNN Weather. What's more, the Southwest U.S. has been suffering with extreme heat. For example, in the last few weeks, there were only four days when the temperature didn't reach 100 degrees, reported CBS News. As summer heat waves burn across the country, it is extremely important to stay hydrated. T-Mobile's free bottles are stylishly black with the company logo at the bottom and brand-matching magenta-colored ring at the top. The bottle size is unknown, but these summer essentials contain a pop-out integrated straw and a spring-loaded lid. More Retail: Genius app can save money at the grocery storeParents should be more worried about Mattel's Barbie than everHome Depot, Target, Ulta and more strike back at retail crime Interested customers should check the T-Life app for the exact date of the water bottle giveaway. To get it, you need to visit a corporate store. Over the last few months, T-Mobile has made several moves and offers to retain current customers and bring back previous ones. Last month it announced it will offer free DoorDash subscriptions, including free delivery, reduced service fees, exclusive offers on eligible orders, and rideshare partner discounts. A DashPass subscription typically costs $10 per month. Related: T-Mobile makes harsh decision to lock in crucial deal approvals It has also announced the launch of a special technology, while making sure that customers with older phones can also use it. The new game-changing tech, T-Satellite, is set to go live on July 23, and it will run off of Starlink Satellite service. T-Satellite aims to solve the issue of cell phone dead zones by relying on Starlink as a cellphone tower in outer space, reports TheStreet's Christy Rakoczy. In more recent news, T-Mobile launched new deals for both new and existing customers for the devices that will be available in stores and online starting July 25. One of the deals includes buying a new Samsung Galaxy Z Flip7 or Galaxy Z Fold7, with $1,100 off when customers add a line or trade in a device on one of the phone carrier's Experience plans. Stay tuned as we keep you posted on new T-Mobile deals and offerings. Related: Veteran fund manager unveils eye-popping S&P 500 forecast The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.

T-Mobile announces wild new offer to keep customers from leaving
T-Mobile announces wild new offer to keep customers from leaving

Miami Herald

time10-07-2025

  • Business
  • Miami Herald

T-Mobile announces wild new offer to keep customers from leaving

T-Mobile (TMUS) is stepping up its game to recover from a major loss it suffered earlier this year following a series of price hikes. In T-Mobile's first-quarter earnings report for 2025, the company revealed that its postpaid phone churn (the number of customers who cut their phone service) increased by 5 basis points year-over-year during the quarter. Don't miss the move: Subscribe to TheStreet's free daily newsletter Also, while T-Mobile attracted 495,000 new postpaid phone customers during the quarter, that number is 6% lower than the amount it gained during the same quarter last year. Related: AT&T customers sound alarm on a frustrating problem During an earnings call in April, T-Mobile CEO Mike Sievert blamed the recent customer loss on macroeconomic pressures. "You know, I think there's a certain element out there where people are in a time of uncertainty about the future, grabbing what they can afford now," said Sievert. "And so, you're seeing kind of some amount of probably move forward of upgrades and switching." As customers cut the cord on services, T-Mobile has been aggressively rolling out new deals and perks to attract and retain customers. In March, it began making free-line offers to select phone customers. By May, T-Mobile introduced a limited-time iPhone deal that offers new customers a free iPhone 16 Pro with no trade-in required and $800 to help new customers pay off their current phones tied to other phone carriers. Just last month, T-Mobile also launched three new low-priced prepaid plans and granted customers a free DoorDash subscription (DashPass) through the T-Life app. Image source:Now, T-Mobile has announced that pre-orders for Samsung's latest slate of smartphones and smartwatches are open and has launched new deals (for new and existing customers) for the devices, which will officially be available in stores and online on July 25. For customers looking to obtain the new Samsung Galaxy Z Flip7 or Galaxy Z Fold7, T-Mobile is offering $1,100 off either device when they add a line or trade in a device on one of the phone carrier's Experience plans. Customers can also get $600 off any Samsung Galaxy Z series smartphone (or $500 off when trading in a device) when they add a line on most plans. Related: T-Mobile announces free new perk for customers after major loss Also, customers can get $1,000 off any Samsung Galaxy Z series when they trade in a device and add a line on a Business Unlimited Ultimate plan. In addition, T-Mobile is offering up to 30% off Samsung TVs, home audio, appliances, etc., which is a deal that can be claimed in the T-Life app. Customers can also get $400 off any device in the Galaxy Watch8 series when they add a qualifying watch line. It is important to note that all discounts on devices are dispersed via 24-month billing credits. The move from T-Mobile comes as Verizon is offering significant deals on new Samsung devices. For example, Verizon customers who join the company's Unlimited Ultimate plan can get $1,100 off a Galaxy Z Fold7. More Retail: Costco quietly plans to offer a convenient service for customersT-Mobile pulls the plug on generous offer, angering customersAT&T makes generous offer to older customers Verizon also introduced a buy one, get one free deal where customers who buy a Galaxy Z Flip7 or Z Fold7 and add a new line on a Ultimate or Unlimited Plus plan can get a Galaxy Z Flip7 for free. It is no surprise that T-Mobile and Verizon are rolling out generous offers to win back customers. The phone carriers face surprising competition from cable companies, which have recently attracted price-conscious phone customers by offering bundle deals on phone, TV, and internet services. According to a recent report from MoffettNathanson, Spectrum, Comcast, and Altice USA have added 886,000 new phone customers during the first three months of 2025, which is up from the 804,000 they added during the same time period last year. Related: Verizon pulls the plug on a convenient service for customers The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.

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