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Woman sues supermarket after ‘therapy alpaca' refused entry
Woman sues supermarket after ‘therapy alpaca' refused entry

Times

time20-05-2025

  • Health
  • Times

Woman sues supermarket after ‘therapy alpaca' refused entry

When Abbygail-Nigella Borst goes shopping, she takes all the things she needs, including her 'therapy alpaca', Violet. Borst relies on the cloven-hoofed camelid to keep her calm in public and help alert her carer whenever she is about to have a panic attack. But there was no staying calm when Borst tried entering the IGA Everyday supermarket, a family-owned grocery chain, in the Tasmanian seaside town of Orford. Staff ordered Violet to leave because of concerns over food hygiene. They argued that alpacas are livestock and do not qualify as assistance animals, such as guide dogs, which are allowed full access to public facilities. Borst and her partner Desmond Gaull, who own a 50-acre farm training other alpacas to become therapy animals, filed a

An alpaca walked into a supermarket and now the matter is in court
An alpaca walked into a supermarket and now the matter is in court

The Advertiser

time19-05-2025

  • The Advertiser

An alpaca walked into a supermarket and now the matter is in court

An anti-discrimination complaint arising from an alpaca being used as an assistance animal in an IGA supermarket has been referred to the Magistrates Court for determination. The complaint by Abbygail-Nigella Borst and Desmond Gaull against IGA Everyday Orford was initially made to the state's Anti-Discrimination Commissioner, who then referred it to the Tasmanian Civil and Administrative Tribunal. The pair filed a complaint after they entered the store in December 2023 with an alpaca named Violet, described as an assistance animal, and were asked to leave as livestock was not permitted in the store. They alleged the direct and indirect discrimination, as well as humiliating, intimidating, insulting or ridiculing conduct by the respondent. The discrimination was on the basis that Ms Borst had a disability and that the Disability Discrimination Act had been breached. She provided a medical certificate to the Anti-Discrimination Commissioner in which her physician stated that Violent was used as part of her therapy. The store argued that the animal should not be allowed within the store in accordance with its obligations under the state's Food Act and the Food Standards Australia and New Zealand Act. In making his decision, TASCAT senior member Robert Winter said he did not consider the matter being progressed through the tribunal as the appropriate course of action, and transferred the complaint to the Magistrates Court. A video recently appeared online from what appears to be security camera vision from within an IGA supermarket at Sheffield. It captures a person with an alpaca at a checkout. The supermarket later stated that an alpaca could not be used as an assistance animal and apologised for any discomfort that may have been caused to customers. The Disability Discrimination Act does not define what can or cannot be used as an assistance animal. Sections of the act allow a person to request that information to confirm another person's need to have an assistance animal with them in a particular place, and for the animal to be trained to meet standards of hygiene and behaviour appropriate for being in a public place. An anti-discrimination complaint arising from an alpaca being used as an assistance animal in an IGA supermarket has been referred to the Magistrates Court for determination. The complaint by Abbygail-Nigella Borst and Desmond Gaull against IGA Everyday Orford was initially made to the state's Anti-Discrimination Commissioner, who then referred it to the Tasmanian Civil and Administrative Tribunal. The pair filed a complaint after they entered the store in December 2023 with an alpaca named Violet, described as an assistance animal, and were asked to leave as livestock was not permitted in the store. They alleged the direct and indirect discrimination, as well as humiliating, intimidating, insulting or ridiculing conduct by the respondent. The discrimination was on the basis that Ms Borst had a disability and that the Disability Discrimination Act had been breached. She provided a medical certificate to the Anti-Discrimination Commissioner in which her physician stated that Violent was used as part of her therapy. The store argued that the animal should not be allowed within the store in accordance with its obligations under the state's Food Act and the Food Standards Australia and New Zealand Act. In making his decision, TASCAT senior member Robert Winter said he did not consider the matter being progressed through the tribunal as the appropriate course of action, and transferred the complaint to the Magistrates Court. A video recently appeared online from what appears to be security camera vision from within an IGA supermarket at Sheffield. It captures a person with an alpaca at a checkout. The supermarket later stated that an alpaca could not be used as an assistance animal and apologised for any discomfort that may have been caused to customers. The Disability Discrimination Act does not define what can or cannot be used as an assistance animal. Sections of the act allow a person to request that information to confirm another person's need to have an assistance animal with them in a particular place, and for the animal to be trained to meet standards of hygiene and behaviour appropriate for being in a public place. An anti-discrimination complaint arising from an alpaca being used as an assistance animal in an IGA supermarket has been referred to the Magistrates Court for determination. The complaint by Abbygail-Nigella Borst and Desmond Gaull against IGA Everyday Orford was initially made to the state's Anti-Discrimination Commissioner, who then referred it to the Tasmanian Civil and Administrative Tribunal. The pair filed a complaint after they entered the store in December 2023 with an alpaca named Violet, described as an assistance animal, and were asked to leave as livestock was not permitted in the store. They alleged the direct and indirect discrimination, as well as humiliating, intimidating, insulting or ridiculing conduct by the respondent. The discrimination was on the basis that Ms Borst had a disability and that the Disability Discrimination Act had been breached. She provided a medical certificate to the Anti-Discrimination Commissioner in which her physician stated that Violent was used as part of her therapy. The store argued that the animal should not be allowed within the store in accordance with its obligations under the state's Food Act and the Food Standards Australia and New Zealand Act. In making his decision, TASCAT senior member Robert Winter said he did not consider the matter being progressed through the tribunal as the appropriate course of action, and transferred the complaint to the Magistrates Court. A video recently appeared online from what appears to be security camera vision from within an IGA supermarket at Sheffield. It captures a person with an alpaca at a checkout. The supermarket later stated that an alpaca could not be used as an assistance animal and apologised for any discomfort that may have been caused to customers. The Disability Discrimination Act does not define what can or cannot be used as an assistance animal. Sections of the act allow a person to request that information to confirm another person's need to have an assistance animal with them in a particular place, and for the animal to be trained to meet standards of hygiene and behaviour appropriate for being in a public place. An anti-discrimination complaint arising from an alpaca being used as an assistance animal in an IGA supermarket has been referred to the Magistrates Court for determination. The complaint by Abbygail-Nigella Borst and Desmond Gaull against IGA Everyday Orford was initially made to the state's Anti-Discrimination Commissioner, who then referred it to the Tasmanian Civil and Administrative Tribunal. The pair filed a complaint after they entered the store in December 2023 with an alpaca named Violet, described as an assistance animal, and were asked to leave as livestock was not permitted in the store. They alleged the direct and indirect discrimination, as well as humiliating, intimidating, insulting or ridiculing conduct by the respondent. The discrimination was on the basis that Ms Borst had a disability and that the Disability Discrimination Act had been breached. She provided a medical certificate to the Anti-Discrimination Commissioner in which her physician stated that Violent was used as part of her therapy. The store argued that the animal should not be allowed within the store in accordance with its obligations under the state's Food Act and the Food Standards Australia and New Zealand Act. In making his decision, TASCAT senior member Robert Winter said he did not consider the matter being progressed through the tribunal as the appropriate course of action, and transferred the complaint to the Magistrates Court. A video recently appeared online from what appears to be security camera vision from within an IGA supermarket at Sheffield. It captures a person with an alpaca at a checkout. The supermarket later stated that an alpaca could not be used as an assistance animal and apologised for any discomfort that may have been caused to customers. The Disability Discrimination Act does not define what can or cannot be used as an assistance animal. Sections of the act allow a person to request that information to confirm another person's need to have an assistance animal with them in a particular place, and for the animal to be trained to meet standards of hygiene and behaviour appropriate for being in a public place.

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