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Resisting Chinese colonialism: East Turkistan's struggle to restore its independence
Resisting Chinese colonialism: East Turkistan's struggle to restore its independence

First Post

time6 days ago

  • Politics
  • First Post

Resisting Chinese colonialism: East Turkistan's struggle to restore its independence

China's occupation of East Turkistan has been ongoing for seventy-five years, but the resistance of the East Turkistani people—deeply rooted in centuries of anti-colonial struggle—remains undeterred read more The People's Republic of China (PRC) has used disinformation, coercion, and brutal force to maintain its colonial occupation over East Turkistan. While Beijing falsely claims to combat terrorism, it has in fact waged a campaign of state terror and genocide, aiming to erase the East Turkistani nation. Since the late 1990s, the Chinese government has deliberately conflated East Turkistan's legitimate independence movement with extremism and terrorism. The so-called 'East Turkistan Islamic Movement' (ETIM), widely cited by China, doesn't exist—it is a fabricated label used to demonize and discredit the East Turkistan independence movement. Proxy groups like the 'Turkistan Islamic Party' (TIP), whose actions and rhetoric are unrelated to East Turkistan's independence struggle, have been instrumental in this disinformation strategy. STORY CONTINUES BELOW THIS AD East Turkistan is not a 'restive region' or an 'ethnic minority area' of China; it is an occupied country. The Uyghurs, Kazakhs, Kyrgyz, and other native Turkic peoples have never accepted Chinese rule and have continually resisted it. In 1759 the Manchu-led Qing Empire occupied East Turkistan and transformed it into a military colony. The people of East Turkistan responded with over 42 uprisings. In 1864, they restored East Turkistan's independence and established the State of Yette Sheher, which endured until another Manchu invasion in 1876. After subjugating the independent Turkic state, the Qing annexed East Turkistan in 1884 and renamed it ' Xinjiang,' meaning 'new territory'—a colonial designation. In the early 20th century, anti-colonial resistance in East Turkistan intensified, leading to the emergence of the modern East Turkistan independence movement. This movement declared the First East Turkistan Republic in 1933, and the Second East Turkistan Republic in 1944. However, in the late summer of 1949, over 30 senior political and military leaders of the East Turkistan Republic were assassinated by the Soviet Union. This political decapitation critically weakened East Turkistan's leadership at a critical moment. On October 12, 1949, the People's Republic of China (PRC) invaded East Turkistan, and by December 22, 1949, with Soviet support, overthrew the independent East Turkistan Republic. Beijing calls this a 'peaceful liberation,' when in fact it was a military occupation met with armed resistance. From 1949 to 1954, more than 150,000 East Turkistanis were killed resisting the Chinese communist occupation. In 1955, East Turkistan was designated as the 'Xinjiang Uyghur Autonomous Region (XUAR)'—a deceptive term meant to obscure Chinese colonial rule. For decades, China has carried out forced assimilation, executions, mass incarcerations, religious repression, cultural destruction, and demographic engineering via Chinese colonial settlement. STORY CONTINUES BELOW THIS AD From the 1950s through the 1990s, East Turkistan witnessed continued uprisings and mass mobilizations. These were met with violent crackdowns and executions. Despite repression, the desire for independence persisted. In March 1996, the Chinese Communist Party (CCP)'s Politburo Standing Committee issued Document No. 7, a top-secret directive on crush East Turkistan's independence movement. It detailed instructions to infiltrate exile organizations, co-opt foreign governments, and shape international perception through propaganda. That same year, 'XUAR' Chairman Abdulahat Abdurishit made Beijing's position clear: 'All methods are acceptable to fight separatism—penetration, propaganda, killing.' The CCP didn't wait for a credible threat, it launched the ' Strike Hard Campaign' in April 1996. While tens of thousands of Uyghurs were arrested and imprisoned, Hasan Mahsum—long suspected by Uyghurs of being a CCP asset—was briefly detained and then released. He then traveled from Urumchi to Beijing, and later founded the so-called 'East Turkistan Islamic Party' (ETIP) in China's all-weather ally Pakistan in September 1997. ETIP's rhetoric emphasized jihad against 'global infidels' and demonized the national independence struggle as 'un-Islamic.' This undermined the East Turkistan independence movement—then led by the Kazakhstan-based United Revolutionary Front of East Turkistan—and created a proxy actor for Beijing to portray East Turkistani resistance as global jihadist terrorism. STORY CONTINUES BELOW THIS AD In 1999, as the Shanghai Five Summit convened, East Turkistani leaders in Kazakhstan unequivocally declared: 'The struggle of the Uyghurs in Eastern Turkistan has nothing to do with Islamic fundamentalism or extremism, that struggle can be defined as one for national liberation.' By 2001, China was preparing to launch the Shanghai Cooperation Organization (SCO ) . That same year, the Islamic Movement of Uzbekistan and ETIP were folded into the so-called Turkistan Islamic Party (TIP), which emerged with slogans to target 'all global infidels' and establish an 'Islamic caliphate.' TIP's alliance with, and presence alongside, terrorist groups in Afghanistan and later Syria allowed Beijing to promote a manufactured terrorist threat to justify its ongoing campaign of genocide. To solidify this narrative, the CCP invented the term 'East Turkistan Islamic Movement' (ETIM) just months after 9/11. No Uyghur group used this name. It was created to conflate the broader East Turkistan independence movement with Islamic terrorism. While the U.S. initially designated ETIM to appease Beijing, the designation was lifted in 2020 after a review found no credible evidence such a group existed. The State Department clarified that TIP is a distinct entity and that Beijing's conflation of the two was factually inaccurate. In exile, the legitimate independence movement continued. In 2004, the East Turkistan Government-in-Exile (ETGE) was established in Washington, D.C., to counter Chinese repression and disinformation. Since its founding, the ETGE has spearheaded East Turkistan's independence movement, calling for international recognition of East Turkistan as an occupied country and support for its right to external self-determination and independence. Despite continued efforts by China to brand all East Turkistani activism as terrorism, the global community is beginning to acknowledge the reality. The ongoing genocide against Uyghurs and other Turkic peoples—recognized by the United States, several parliaments, and legal experts worldwide—is not a byproduct of state security policy. It is a deliberate campaign of ethnic and cultural eradication. Since 2014, China's so-called 'People's War' has led to the internment of millions of Uyghurs, Kazakhs, and Kyrgyz in concentration camps and prisons. Hundreds of thousands of East Turkistani women have been subjected to forced sterilizations and abortions. Over 20 million Uyghur children have been separated from families and placed in state-run boarding schools. East Turkistan has become a massive slave labour zone, producing goods from cotton to solar panels. Evidence presented to the U.S. Congress highlights that 25,000 to 50,000 Uyghurs are killed annually for organ harvesting. China's global influence—fuelled by the Belt and Road Initiative and strategic investments—has helped shield it from meaningful accountability. Many governments avoid criticizing Beijing due to economic dependence, while others actively cooperate with China to surveil and suppress East Turkistani diaspora activism. From the uprisings against the Manchu Empire to the founding of the East Turkistan Republics in 1933 and 1944, and to the modern-day political resistance of the East Turkistan Government-in-Exile, the people of East Turkistan have never surrendered their demand for the recovery of their independence. This is not a movement of extremism, religious fanaticism, or terrorism. It is a lawful and just struggle for national liberation and decolonisation, fully grounded in international law. The international community must recognize that East Turkistan's struggle is not an internal matter of China, but a fundamental issue of illegal occupation, genocide, and the right to national self-determination. Just as the world has supported the sovereignty of Ukraine and the decolonisation of former colonies, it must stand with the people of East Turkistan in their pursuit of freedom and independence. Restoring East Turkistan's independence is not just a matter of justice—it is essential for the survival and dignity of the Uyghurs and all Turkic peoples. The global community must affirm East Turkistan's right to external self-determination under international law. The author is the Minister of Foreign Affairs and Security for the East Turkistan Government-in-Exile and the leader of the East Turkistan National Movement. His X handle is @SalihHudayar. The views expressed in this article are his own and do not necessarily reflect the views of Firstpost.

Ties upgrade with Kabul after due diligence: Dar
Ties upgrade with Kabul after due diligence: Dar

Express Tribune

time23-05-2025

  • Politics
  • Express Tribune

Ties upgrade with Kabul after due diligence: Dar

Listen to article Deputy Prime Minister and Foreign Minister Ishaq Dar on Thursday said Pakistan would upgrade ties with the Afghan Taliban government after due diligence and consultations with all stakeholders. "All stakeholders would be taken on board. We will do due diligence and discuss all pros and cons," Dar told reporters when asked about China's announcement about Pakistan and Afghanistan's move to upgrade their diplomatic ties. The Chinese foreign ministry on Wednesday said Pakistan and Afghanistan expressed their willingness to upgrade their ties and agreed in principle to exchange Ambassadors. The statement was issued after Chinese Foreign Minister Wang Yi hosted Foreign Minister Dar and Afghan Interim Foreign Minister Amir Khan Muttaqi in Beijing in an informal meeting. The trilateral meeting was not planned earlier as it was believed to have been arranged at the last moment in view of the changing geopolitical scenario. A Pakistani official said the informal trilateral meeting was meant to deliver a clear message to India, which was trying to reach out to the Taliban government in order to advance its geostrategic interests. Dar told reporters that Pakistan, China and Afghanistan reached an agreement to collectively fight terrorism. He said during the three-way talks it was agreed to "collectively eliminate terrorism" from their soils, including groups such as the East Turkestan Islamic Movement (ETIM), the Tehreek-e-Taliban Pakistan (TTP), the Baloch Liberation Army (BLA), and the Majeed Brigade. "Terrorism will not be allowed to stay in these countries. Obviously, it will take time," Dar added. When asked about the use of Afghan soil, the foreign minister made it clear that any attack that was supervised by the interim government was not acceptable. However, he said there was a possibility that groups might be working without the knowledge of the Afghan government. He said his recent visit to Kabul was productive, adding that the Afghan government had taken certain steps to rein in terrorists without providing specific details. Dar did not rule out the possibility of the upgrade in ties with Kabul but added that the Afghan government will have to ensure that its soil was not used by terrorist groups. "We cannot change our neighbours. In China, discussions were held on diplomatic ties, trade, and other matters. We made it clear that the Afghan soil must not be used for terrorism against Pakistan," he said. "Afghan refugees are being brought in under a single-document policy. Afghan refugees will be given a one-year multiple-entry visa to Pakistan, with a fee of $100," he added Dar termed his visit to China "extremely successful" saying China expressed support for Pakistan's sovereignty and territorial integrity. "It was a special visit to China at the invitation of my Chinese counterpart. On Tuesday, important meetings were held with Chinese delegations. On Wednesday, I participated in the trilateral meeting of the foreign ministers of Pakistan, China, and Afghanistan. During the trilateral meeting, discussions were held on Afghan refugees, regional developments, and trade. The agreements made during the April 19 visit to Kabul have already been implemented in Pakistan." "Discussions were held on launching the CPEC Phase II with China. China is ready to begin CPEC-II with this government," he stated. He added that Beijing agreed to extend the China-Pakistan Economic Corridor (CPEC) to Afghanistan, suggesting that a proposed highway connecting Peshawar with Kabul and a trans-Afghan railway project linking Central and South Asia could also be developed under the next stage of the CPEC, which is a multibillion-dollar extension of China's global Belt and Road Initiative.

Akeneo Brings the Voice of the Customer to Product Records
Akeneo Brings the Voice of the Customer to Product Records

Martechvibe

time06-03-2025

  • Business
  • Martechvibe

Akeneo Brings the Voice of the Customer to Product Records

The ability to leverage AI to bring the voice of the customer to the product record paves the way for contextual product discovery and purchase. Akeneo, the Product Experience (PX) company and provider of Product Information Management (PIM) solutions, announced new capabilities in its latest release. As AI disrupts the buying experience, businesses that have not yet invested in a central source of truth for product information to seamlessly manage the end-to-end supply chain of product information will not be ready to respond. Notably new in the Akeneo Product Cloud solution is the ability to leverage AI to bring the voice of the customer to the product record, paving the way for contextual product discovery and purchase. Akeneo helps businesses to centralise, enrich, activate, and optimise each product's unique story. In its Spring Release 2025, Akeneo has delivered powerful new functionality to help at each phase of this product storytelling process. Key innovations added to Akeneo Product Cloud include: Centralise Regulatory Information & Enhance Data Governance Dynamic Attribute Dependencies: Akeneo introduces dynamic attribute dependencies that leverage conditional logic to ensure the most relevant attributes and values are included in the product record. This is immensely important to any business that needs to decrease risks associated with expensive regulatory fines by ensuring that product data meets strict legal standards and industry requirements, such as ETIM and Digital Product Passports. Enrich Product Records with Specific Gen-AI Prompting High-granularity Gen AI prompts: Akeneo continues expanding its native AI capabilities with support for more granular custom prompts that increase translation accuracy and content specificity by enabling users to provide specific instructions for how each product attribute should be handled – allowing the AI agent to focus on certain terms, ignore select words, or handle HTML tags more effectively. ALSO READ: How Digital Transformation Fails Activate Everywhere Along the Customer Journey Akeneo App for SAP Commerce: This flexible app allows integrators to configure and transform the data quickly and easily to meet complex commerce needs, ultimately reducing the total cost of ownership of SAP Commerce by leveraging the SAP Integration Suite. AI Image Transformation & Akeneo Content Delivery Network (CDN): Automatically format assets to meet the needs of any channel and then leverage Akeneo's new CDN to deliver those tailored product assets to market directly from Akeneo Product Cloud, reducing image load times and improving website reliability and security. New Syndication Channels: Increase corporate data governance by ensuring a single source of truth for product records by syndicating directly from Akeneo Product Cloud to over 500 destinations, including new additions of Google Shopping, eBay, Walmart, Home Depot, and Best Buy. Optimise Product Performance by Leveraging Customer Insights PX Insights: PX Insights turns customer intent, behavior, and sentiment into actionable insights by identifying opportunities to curate product information that more closely aligns with the way buyers think about and use products, providing the ability to execute smarter merchandising strategies that grow sales and reduce returns. Akeneo now natively stores, manages, analyses, and shares customer insights such as search and discovery behaviors, sentiment analysis, and product reviews. ALSO READ: Level AI Launches Agent Screen Recording For Contact Centres 'Surfacing review data inside Akeneo is game-changing for Leatherman Tool Group,' said Carl Ogden, Software Development Manager, Leatherman Tool Group. 'Now, every time a product manager logs into the PIM they can see real-time review data, alongside product information, along with AI-generated recommendations on how to improve the product description or metadata or categorisation of the product. PX Insights eliminates the data and team silos, allowing us to focus on refining product content based on market insights, instead of just 'inside out' product positioning. We now have a dynamic, customer-informed product record that is future-proof for tomorrow's AI-powered searches.' These capabilities reinforce Akeneo's commitment to creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. ALSO READ: How Digital Transformation Fails The Martechvibe team works with a staff of in-house writers and industry experts. View More AkeneoProduct RecordsVoice of the Customer Blue Prism is a global software provider, offering ROM 2, an intelligent automation implementation methodology that empowers teams to scale their digital workflow. One of its use cases is sales and marketing solutions, which is powered by artificial intelligence (AI) and machine learning (ML) algorithms. VISIT WEBSITE Pega is a combined business process management and robotic process automation (RPA) platform that comes with workforce analytics features. It offers a wide variety of tools such as Pega Email Bot to automate repetitive tasks with personalised customer replies at scale. 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Its workflow automation enables tasks like lead management and campaign execution and supports integration with popular marketing tools to streamline processes. VISIT WEBSITE Tealium is a comprehesive customer data platform helping brands orchestrate and manage their data activation from a marketing standpoint. Its AudienceStream CDP functionality enables marketers to create custom campaigns via 1300+ integration options for several use cases. VISIT WEBSITE Qualaroo is a saas-based online survey creator offering Qualaroo Nudge, a proprietary technology for uploading custom properties for airtight targeting. It enables marketers to 'nudge' when user clicks on a page element, helping them to target visitors on their real-time activity. VISIT WEBSITE Zendesk is a Danish-American company that offers software-as-a-service products with the capabilities of omnichannel integrations. 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By accessing its purpose-built reports, teams can determine the effectiveness of their marketing campaigns, segments, and channels in achieving sales goals. Its B2B account engagement features let brands deliver predictable and personalised marketing-led B2B insights at scale. VISIT WEBSITE MoEngage is a global AI-driven marketing platform that enables brands to orchestrate omnichannel campaigns from a single intuitive interface. Utilising MoEngage's User Path Analysis capabilities, marketing teams can target customers across 10+ channels, depending on their purchase behaviour. VISIT WEBSITE Intuit Mailchimp is an AI-powered omnichannel platform that offers email and marketing automation functions. With its customised pre-built audience segments, marketers can scale their campaigns based on individual contacts' demographic information and shopping behaviour. VISIT WEBSITE Hubspot is a cloud-based, scalable customer platform that offers various marketing automation solutions with omnichannel support capabilities. It enables marketers to create omnichannel campaigns to connect and interact with customers across multiple channels in real-time. VISIT WEBSITE Bloomreach is an all-inclusive marketing automation platform that comes with omnichannel orchestration supports for various use cases, such as marketing campaign personalisation, and headless CMS commerce platform experience. VISIT WEBSITE Agillic specialises in offering global brands a comprehensive Omnichannel Marketing Automation Platform that enables them to create personalised marketing campaigns. Its multichannel marketing capabilities support multiple integrations, such as Playable and Sleeknote for lead generation, Zapier for automating routine processes, among others. VISIT WEBSITE Adobe Experience Cloud features Adobe Campaign, enabling marketers to synchronise their customer data from various channels for omnichannel marketing. By leveraging its omnichannel integration with Adobe Journey Optimiser, brands can build multi-step journeys, campaigns, and personalised real-time moments that follow their customers across channels. VISIT WEBSITE ActiveCampaign is an intelligent multichannel marketing automation platform that enables marketers to seamlessly connect campaigns across the channels that matter most to them. It helps enterprises streamline personalised marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. VISIT WEBSITE UiPath offers a comprehensive AI-powered robotic automation platform, enabling marketers to streamline recurring functions, such as lead automation and customer engagement. 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Leveraging its bots, ML, and AI technologies, marketers can automate their marketing and sales processes. One of its popular offerings is Automation Co-Pilot, a genAI-powered assistant that empowers businesses to create and summarise content. VISIT WEBSITE Appian is a global technology provider, delivering end-to-end process automation with RPA, AI, IDP and API integrations. Utilising the readily available APIs of this low-code platform, teams can create a series of connected digital business applications including customer management and marketing. VISIT WEBSITE Powered by Zoho Corporation, Zoho Analytics enables marketers to track all critical metrics in a single platform to enhance marketing outcomes. The company offers 75 pre-built data visualisation reports and dashboards on marketing performance for collaborative analysis. With its AI-powered assistant, marketers can generate automated insights, predict future trends, and configure smart alerts. VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. It offers a comprehensive, AI-powered Nielsen Marketing Cloud platform with sub-products such as Audience Segments, Scarborough, and Advanced Audiences to understand audiences for different targeting initiatives. VISIT WEBSITE MoEngage is a full-stack marketing automation platform, offering consumer insights and analytics solutions for marketers to understand customer LTV. With MoEngage Analytics, they can measure user engagement, spot behavioural patterns, and act on retention to prevent app uninstalls. VISIT WEBSITE Microsoft Clarity is a behavioural analysis tool that helps marketers understand user interaction with their website. It supports features like Session recordings, Heatmaps, and ML insights in real time. Processing more than a petabyte of data from over 100 million users per month, Clarity accommodates limitless traffic for various marketing measurements at scale. VISIT WEBSITE Powered by AI-led insights, Merkle offers scalable marketing analytics and CX technology solutions, helping brands to optimise their campaigns. Some of its flagship solutions are Measurement & Media analytics, Consumer & Experience insights, and Product & Market intelligence. VISIT WEBSITE Hubspot offers marketing analytics and dashboard software, enabling businesses to make data-backed decisions for use cases, such as revenue generation, site analytics and detailed reporting. 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Furthermore, its ad previewer lets marketing teams preview video, display and native ads on desktop or mobile across 500+ publishers, covering 23 verticals. VISIT WEBSITE Rakuten is a global affiliate ad technology company, enabling advertisers to optimise their marketing strategies with data-driven insights. It offers AI-powered forecasting and benchmarking capabilities and dynamic multi-touch commissioning tools, allowing advertisers to customise their campaigns. It also supports first-party data collection integrations for both B2B and B2C marketers. VISIT WEBSITE Nielsen offers Nielsen Ad Intel, a cross-platform advertising intelligence platform with actionable insights to identify prospects, analyse brand strategies and learn from past advertising campaigns. It offers various advertising intelligence features such as ad spend monitoring, competitive benchmarking, global competitive insights and expert data harmonisation. 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Additionally, it offers Google AdMob to help businesses plan their in-app revenue generation strategy. VISIT WEBSITE Criteo is an all-in-one connected commerce media platform, enabling marketers and agencies to scale their digital and physical assets. Leveraging the capabilities of its AI-powered technology, brands can develop strategies for intent-based product recommendations, multi-prolonged accessibility, contextual advertising, and more. VISIT WEBSITE Basis Tecnologies (formerly known as Centro), is a programmatic advertising platform, offering ad management tools for search, social and site direct via a single interface. Its flagship products are Basis Assistant and Basis Automate+. Basis Assistant is a Chrome extension, connecting 20+ platforms and tools, and Basis Automate+ is a digital advertising automation tool for simplifying campaign process. VISIT WEBSITE AppsFlyer is a mobile attribution company, helping mobile advertisers to identify their ad network. It offers a measurement suite, giving app marketers full visibility into their customer journeys while preserving their privacy. Utilising its AI-powered Creative Optimisation platform, marketers can formulate their creative strategy. VISIT WEBSITE Adtriba is a cross-channel digital marketing management platform based on data-driven attribution modelling. Its solutions include Adtriba Triangulation, enabling advertisers to witness the integration of diverse measurement methods, such as Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA) and Incrementality Testing. VISIT WEBSITE Adobe Experience Cloud offers connected advertising solutions with its natively integrated Adobe Advertising platform. Its consultancy-based reporting options come with AI-powered optimisation features, helping advertisers analyse their ad performance via 200+ measurement metrics. Utilising its connected TV (CTV) and search, social, and commerce tools, marketers can optimise their customer acquisition strategy. VISIT WEBSITE specialises in Conversational AI, generating autonomous conversations that appear human-like. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform manages around two billion conversations from a multitude of channels in numerous languages. VISIT WEBSITE Sprinklr offers a comprehensive suite of 250+ AI-intent bot templates for various industry verticals to accelerate bot development. Its specialised AI and compliant rule engine enables marketers to modify and automate their promotional campaigns for better engagement via suggestion-based personalised bots. VISIT WEBSITE Meta's new class of generative AI features and creative tools allow users to create and share custom stickers or update the visual style of their photos with a simple text prompt. They can also chat with 28 different AIs and get unique perspectives on topics like travel, games and food. VISIT WEBSITE is a UI-based platform that allows marketers to create a chatbot quickly and deploy it easily on multiple channels. Leveraging the capabilities of its conversational builder, enterprises can build the Dialogflow using dialogue messages. Some of its popular offerings include XO: Experience Optimisation and GALE(Beta). VISIT WEBSITE IBM watsonx Assistant is an interactive virtual agent that utilises natural language and AI, enabling users to set it up on their app and website. It offers fast and accurate responses to customers, enhancing their overall experience and satisfaction with its adaptive learning capabilities. VISIT WEBSITE Haptik helps enterprises manage their customer lifecycle with generative AI-powered conversational solutions to boost marketing and sales. It offers Contakt and Interakt to enhance overall CX, where Interakt enables marketers to send hyper-targeted and personalised campaigns to drive customers to take action on WhatsApp. VISIT WEBSITE Dialogflow is an all-in-one platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI. It helps marketing teams create conversational agents that can handle common customer requests and issues, such as FAQs, and order status at scale. VISIT WEBSITE Dialpad is a fully integrated unified conversation intelligence platform that utilises ongoing ML(Machine Learning) algorithms and does not require coding to configure a chatbot. It offers real-time insights and tips, helping marketing teams customise their approach for every customer. VISIT WEBSITE is a low code-no code, enterprise-grade generative AI platform offering readily available LLMs for CX transformations. Its omnichannel reporting and analytics suite for marketing enables organisations to streamline their customer journeys. VISIT WEBSITE is a global conversational AI technology provider optimised for operational efficiency at scale. It offers self-learning AI capabilities that emphasise Natural Language Understanding (NLU) along with intent suggestions. VISIT WEBSITE Avaamo is an all-in-one conversational AI platform for enterprises offering a suite of industry-specific skills developed to automate and resolve common use cases. It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE

Taliban's shadow diplomacy
Taliban's shadow diplomacy

Express Tribune

time10-02-2025

  • Business
  • Express Tribune

Taliban's shadow diplomacy

Since reclaiming power in August 2021, the Taliban have begun a nuanced diplomatic journey, engaging with neighbouring powers such as China, Russia and Iran. Despite international isolation over human rights and terrorism concerns, the Taliban have leveraged Afghanistan's strategic position and resources to further relationships centred on economic collaboration, border security and counterterrorism efforts. However, the sustainability of these alliances remains uncertain, given the Taliban's governance challenges and unpredictable policies. The term 'shadow diplomacy' aptly captures the Taliban's approach - operating outside traditional norms, avoiding formal recognition, and relying on backchannel negotiations. Unlike internationally accepted governments, the Taliban engage in transactional diplomacy where geopolitical interests override legitimacy concerns. The Taliban established diplomatic relations with China, Russia and Iran because these countries do not share Western diplomatic protocols, enabling them to operate without formal international recognition. The Taliban have made mineral resources worth over $1 trillion in Afghanistan the core aspect of their diplomatic efforts. They formed a business alliance with Russian, Iranian and Pakistani corporations to develop their mining sector and infrastructure, and generate power in 2023. China stands out as a leading party interested in extracting resources. But it demonstrates caution because the volatile situation creates risks for its financial commitments. The FMs from China, Russia, Pakistan and Iran gathered in September 2024 to discuss regional security matters after requesting specific evidence from the Taliban about their actions against terrorist groups including ISKP and ETIM, along with the establishment of an inclusive government. The meaningful cooperation for countering terrorism remains hindered by the internal disputes combined with strict ideological positions held by the group. Moreover, the Taliban's continued violations of human rights - including curbs related to women - have slowed down international recognition efforts. Additionally, security incidents involving foreign nationals have raised concerns. While the Taliban seek foreign investments, their ability to provide a stable environment remains doubtful. Russia has expanded its intelligence and security cooperation with the Taliban, aiming to counter ISKP's expansion into Central Asia. However, Moscow's broader geopolitical ambitions and its rivalry with the West may complicate its long-term approach to Afghanistan. The Taliban maintain a strategic diplomatic stance by pursuing Chinese economic support while seeking Russian security cooperation and preserving Iranian relations because of historical and ideological links. These nations grant their assistance to the Taliban but without any guarantee of complete backing. The Taliban face an insecure position because each nation approaches Afghanistan only in its own interest. The Chinese government wants stability and economic benefit from the Taliban while they watch the Taliban struggle to maintain consistency. Russia evaluates Afghanistan as a counterterrorism threat and as part of its confrontation with Western powers yet it remains unclear if it will sustain its strategic backing. The security partnership exists between Iran and Afghanistan while trade relations maintain due to their different religious beliefs. The Taliban's shadow diplomacy is an attempt to sustain their rule despite global rejection. By avoiding Western diplomatic norms and focusing on transactional relations with regional powers, they have created an alternative strategy to gain economic and security guarantees. But the question remains: Can the Taliban carry these fragile partnerships? Or will internal and external pressures clear up their diplomatic progress? Afghanistan faces a crucial decision point because its leaders must lead regional diplomacy efforts while solving fundamental governance and security issues to determine its future direction. Failure of the Taliban to deliver on their commitments would lead Afghanistan to another period of diplomatic isolation and uncertainty regarding its future direction.

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