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Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres
Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres

Yahoo

time15-07-2025

  • Business
  • Yahoo

Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres

LONDON, July 15, 2025--(BUSINESS WIRE)--Amidst the noise and claims of CX revolutions, Odigo paused to ask a different question: "In the race to be more advanced, who's making sure everyone can still afford the basics?" The Need for an Alternative In a market where every release seems more complex, more layered—and more expensive—Odigo is acknowledging the need for a different approach—one that circles back to the heart of customer experience: connection, trust, and quality service, delivered simply. That thinking led to the launch of Odigo Essential, a brand-new offer for Mid-Sized Contact Centres. This streamlined version of the flagship contact centre solution is designed for organisations that are serious about CX but don't need the complexity of an enterprise suite. "In the rush to go bigger and more complex, the market has overlooked a key reality: not every contact centre wants or needs a full-scale enterprise suite," said Javier Llosá Guillén, Co-Ceo at Odigo. "Odigo Essential delivers what matters most — core CX features, AI readiness, fast deployment and exceptional value — all wrapped in a user-friendly, budget-conscious package." Three Tailored Packages, One Flexible Foundation Odigo Essential is available in three clearly defined packages to suit different operational needs: Essential Voice – for those focused on voice-centric customer service Essential Voice+Digital – when digital channels are needed on top of great voice Essential Voice+Digital+AI – to add AI capabilities as needed — without overhauling existing systems Built in Europe, Made for Europe As a European-born and based CCaaS provider, Odigo takes pride in offering solutions that meet the regulatory, security and operational needs of European businesses. Odigo Essential is developed and hosted in Europe, providing peace of mind around data privacy and compliance — while delivering best-in-class performance. Fast, Affordable, and Built to Scale Starting from just £35/user/month in the UK Deployment in as little as 6 weeks Backed by Odigo's trusted cloud infrastructure and voice quality leadership Fully supported by training, onboarding and customer success Whether you're launching a new contact centre or upgrading a legacy system, Odigo Essential provides a scalable, AI-ready platform that grows with your business — not against it. Conclusion Odigo Essential breaks the myth that advanced technology is only for large-scale players. Deploy optional AI capabilities as needed — without overhauling existing systems. Odigo Essential is built for contact centres with more than 50 agents looking for fast results, smarter CX, and European-grade reliability. "Innovation doesn't have to mean complexity. Sometimes, it's about making advanced capabilities more usable and more affordable," added Javier Llosá Guillén. To explore the packages visit: About Odigo Odigo is a global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between brands and their customers. A pioneer in the French customer experience market and now a leading player in Europe, Odigo has been supporting more than 250 large enterprises across 100+ countries for nearly 40 years. Driven by a deep sense of professionalism, pragmatism, and innovation, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the highest voice quality (MOS) in the market. Our experts help both private and public organisations select and deploy the best customer engagement models and AI solutions to maximise performance and satisfaction. View source version on Contacts Press: Odigo UK +44 (0)20 3925 4331 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres
Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres

Business Wire

time15-07-2025

  • Business
  • Business Wire

Odigo Essential Launches in the UK: Fast, Flexible, AI-Ready CX for Mid-Sized Contact Centres

LONDON--(BUSINESS WIRE)--Amidst the noise and claims of CX revolutions, Odigo paused to ask a different question: 'In the race to be more advanced, who's making sure everyone can still afford the basics?' The Need for an Alternative In a market where every release seems more complex, more layered—and more expensive—Odigo is acknowledging the need for a different approach—one that circles back to the heart of customer experience: connection, trust, and quality service, delivered simply. That thinking led to the launch of Odigo Essential, a brand-new offer for Mid-Sized Contact Centres. This streamlined version of the flagship contact centre solution is designed for organisations that are serious about CX but don't need the complexity of an enterprise suite. 'In the rush to go bigger and more complex, the market has overlooked a key reality: not every contact centre wants or needs a full-scale enterprise suite,' said Javier Llosá Guillén, Co-Ceo at Odigo. ' Odigo Essential delivers what matters most — core CX features, AI readiness, fast deployment and exceptional value — all wrapped in a user-friendly, budget-conscious package.' Three Tailored Packages, One Flexible Foundation Odigo Essential is available in three clearly defined packages to suit different operational needs: Essential Voice – for those focused on voice-centric customer service Essential Voice+Digital – when digital channels are needed on top of great voice Essential Voice+Digital+AI – to add AI capabilities as needed — without overhauling existing systems Built in Europe, Made for Europe As a European-born and based CCaaS provider, Odigo takes pride in offering solutions that meet the regulatory, security and operational needs of European businesses. Odigo Essential is developed and hosted in Europe, providing peace of mind around data privacy and compliance — while delivering best-in-class performance. Fast, Affordable, and Built to Scale Starting from just £35/user/month in the UK Deployment in as little as 6 weeks Backed by Odigo's trusted cloud infrastructure and voice quality leadership Fully supported by training, onboarding and customer success Whether you're launching a new contact centre or upgrading a legacy system, Odigo Essential provides a scalable, AI-ready platform that grows with your business — not against it. Conclusion Odigo Essential breaks the myth that advanced technology is only for large-scale players. Deploy optional AI capabilities as needed — without overhauling existing systems. Odigo Essential is built for contact centres with more than 50 agents looking for fast results, smarter CX, and European-grade reliability. 'Innovation doesn't have to mean complexity. Sometimes, it's about making advanced capabilities more usable and more affordable,' added Javier Llosá Guillén. To explore the packages visit: About Odigo Odigo is a global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between brands and their customers. A pioneer in the French customer experience market and now a leading player in Europe, Odigo has been supporting more than 250 large enterprises across 100+ countries for nearly 40 years. Driven by a deep sense of professionalism, pragmatism, and innovation, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the highest voice quality (MOS) in the market. Our experts help both private and public organisations select and deploy the best customer engagement models and AI solutions to maximise performance and satisfaction.

Top News Headlines In Cambodia, Indonesia, Myanmar, & Vietnam: June 14, 2025
Top News Headlines In Cambodia, Indonesia, Myanmar, & Vietnam: June 14, 2025

Barnama

time14-06-2025

  • Business
  • Barnama

Top News Headlines In Cambodia, Indonesia, Myanmar, & Vietnam: June 14, 2025

The Cambodia-Thailand Joint Border Committee will hold its first meeting on Saturday after a 12-year hiatus. Cambodia is awaiting Thailand's position on whether it will cooperate in bringing the four disputed areas to the International Court of Justice. Senate President Hun Sen urged law-abiding nations to encourage Thailand to pursue legal proceedings at the International Court of Justice to resolve the ongoing border dispute. The Kingdom wants to seek a peaceful resolution through bilateral dialogue and legal means. 1. DAYTIME HUSTLE FORCES JAKARTANS TO FIND JOY IN NIGHTTIME WORKOUTS -- THE JAKARTA POST After a packed day working as a sales and marketing officer, 35-year-old Jonathan Kasim finds joy in multiple strength exercises he does twice a week at the Gelora Bung Karno (GBK) sports complex in Central Jakarta. 2. ENVIRONMENT MINISTER DEMANDS CLEANER FUEL AS JAKARTA RANKS AMONG WORLD'S MOST POLLUTED CITIES -- JAKARTA GLOBE Environment Minister Hanif Faisol Nurofiq is calling on state-owned energy giant Pertamina to immediately adopt European-grade fuel standards as Jakarta reels from a surge in air pollution that has placed it among the most polluted cities globally. MYANMAR 1. CRACKING DOWN ILLEGAL FOREX TRADING -- THE GLOBAL NEW LIGHT OF MYANMAR The Central Bank of Myanmar advised individuals and institutions not to engage in illegal foreign currency trading without a valid licence. Those travelling abroad to study, work, medical treatment and for pilgrimage can buy foreign currencies at authorised banks' foreign exchange counters. 2. FOOD TRADE FAIR TO ENCOURAGE BUSINESS -- THE GLOBAL NEW LIGHT OF MYANMAR The Food and Beverage Myanmar trade show will be held at the Yangon Convention Centre from June 27 to 29, 2025. Companies can showcase their products ranging from beverages, meat, fish, dairy items, fruits and ready-to-eat food. VIETNAM 1. SWEDISH MEDICAL UNIVERSITY TO SUPPORT VIETNAM -- VIETNAMPLUS Vietnam and Swedish top medical university Karolinska Institute plan to expand further cooperation in medical training and research. Officials may work in healthcare challenges such as neonatal mortality and care for premature infants. 2. VIETNAMESE COFFEE EXPORTS SOARING THIS YEAR -- VIETNAMPLUS Coffee exports hit a new record of RM20 billion (US$4.7 billion) in the first five months of this year. It was largely driven by a rise in shipments to key markets — the European Union and the United States. -- BERNAMA BERNAMA provides up-to-date authentic and comprehensive news and information which are disseminated via BERNAMA Wires; BERNAMA TV on Astro 502, unifi TV 631 and MYTV 121 channels and BERNAMA Radio on FM93.9 (Klang Valley), FM107.5 (Johor Bahru), FM107.9 (Kota Kinabalu) and FM100.9 (Kuching) frequencies. Follow us on social media : Facebook : @bernamaofficial, @bernamatv, @bernamaradio Twitter : @ @BernamaTV, @bernamaradio Instagram : @bernamaofficial, @bernamatvofficial, @bernamaradioofficial TikTok : @bernamaofficial

DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase
DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase

Business Standard

time03-06-2025

  • Entertainment
  • Business Standard

DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase

HT Syndication New Delhi [India], June 3: Delhi hosted an elite convergence of artistic mastery inside India's most experientially exquisite destination. On the premiere night, DLF Promenade, Vasant Kunj became the epicenter of an exclusive cultural event as Legends Immersive Cinema premiered its never-before-seen pairing of Leonardo da Vinci and Vincent Van Gogh. The inaugural shows - Da Vinci Genius followed by Van Gogh - An Immersive Story- marked an extraordinary moment where two legendary artists came together for the very first time globally, with India proudly hosting this historic premiere. This state-of-the-art experience reaffirmed cultural entertainment through a Cinematic Art Experience where audiences physically stepped into artworks rather than merely observing traditional exhibitions or looped projections. Both showcases proved to be masterpieces reimagined through European-grade technology, creating immersive storytelling that transformed visitors from passive observers into active participants within the artists' creative visions. The 4,300 sq. ft. venue showcased cutting-edge technology brought to India for the very first time, operating through 35 laser projectors, Dolby Atmos surround sound, and 13 interactive LiDAR sensors powered by the world's finest Disguise projection servers. The integration of AI-driven depth models and 3D immersive technologies debuted in Indian immersive productions, creating India's first AI-generated narrative where touch, motion, and QR codes unlocked live responses and digital storytelling in visitors' preferred languages. The premiere night witnessed an impressive gathering of Delhi's cultural elite, including prominent art gallery founders, influential KOLs from the creative community, and leading lifestyle influencers. Distinguished journalists from prestigious publications such as Lifestyle Asia, Architectural Digest, and other key media outlets were in attendance, alongside curated guests who represent the intersection of art, culture, and contemporary lifestyle. The event served as a cultural nexus bringing together tastemakers, art connoisseurs, and media personalities who shape India's evolving cultural landscape. A starry night come to life -- guests lose themselves in Van Gogh's world on a magical premiere evening. Da Vinci Genius delivered a 45-minute journey into the mind of history's greatest polymath, featuring projections of The Mona Lisa and The Vitruvian Man. Interactive elements allowed guests to animate Leonardo's inventions and engage in conversations with the Mona Lisa through Art Meets AI technology. Van Gogh - An Immersive Story brought the Dutch master's emotional world to life through 300+ animated works like Starry Night and Sunflowers in a deeply moving transformative visual experience enhanced by curated soundtracks and voiceover. The evening was elevated by Hendrick's, the evening's distinguished spirit partner, which curated bespoke cocktail experiences that complemented the artistic journey, creating a sophisticated atmosphere that perfectly matched the innovative nature of the immersive showcase. "The premiere of this world-class collaboration at DLF Promenade was nothing short of extraordinary," said Ms. Pushpa Bector, Senior Executive Director & Business Head, DLF Retail. "Witnessing visitors chat with Mona Lisa and walk through the Starry Night perfectly displays our philosophy of offering experiences that surprise and engage. This collaboration reinforces our commitment to cutting-edge entertainment that blends cultural enrichment. DLF Malls has been instrumental in curating immersive memorable social experiences that genuinely transform how India experiences art and going out." The evening's presentations demonstrated the revolutionary approach that distinguishes Legends Immersive Cinema from conventional displays. Rather than traditional projections running on continuous loops, each presentation unfolded as a complete next-gen cinematic journey with structured narrative arcs. Da Vinci Genius featured an original score by Grammy-winning DJ Sasha, completing this multisensory journey that has captivated over 50,000 visitors in Mumbai and achieved sold-out events worldwide. "This premiere represented the realization of our vision to bring world-class experiences to India," stated Mr. Tabish F Khan, Founder and Director of Theia Enterprise India. "From Van Gogh 360 in 2022 to Da Vinci Genius in 2024, and now Legends Immersive Cinema in 2025, this journey has been a testament to that dream. With incredible partners like DLF Malls, we are turning this vision into reality and proving India can host the most advanced cultural experiences globally." "The premiere demonstrated how visitors can now immerse themselves in the visionary minds of history's greatest artists," said producer Bert van der Ryd, managing director of Phoenix Immersive. "This immersive show, designed for all ages, combines incredible technology with robust educational aspects, offering fresh and captivating exploration that engages audiences who may not typically visit museums." "Van Gogh - An Immersive Story delivered yet another groundbreaking experience that perfectly resonated with Indian audiences," mentioned Mr. Prasad, CEO of iRealities. "The Indian market is vibrant and ever-evolving, and this premiere validated our commitment to delivering dynamic and captivating content that creates emotional connections across generations." The twin showcases continue their run through August, with twelve daily shows and limited audience capacity to preserve an intimate experience. This initiative propels India into the international wave of immersive cinema, establishing permanent venues nationwide with a blueprint for innovative storytelling. "Captivating the sights and sounds of Da Vinci and Van Gogh - beyond the canvas, into the mind. This is what art resembles in an AI enabled immersive world; Art that moves, a painting that you can step into, a journey through the swirling stars into Renaissance," said Mr. Siddhartha Natu, Vice President and Cluster head, DLF Retail. DLF in its continuous effort to create social engagements for the community has brought this experience to the heart of Delhi NCR. Following the successful Delhi premiere, the experience is expanding to Bangalore, Hyderabad, Kolkata, and more as part of Theia Enterprise India's ongoing mission to craft vivid, walk-through worlds for modern audiences. Legends Immersive Cinema caters to school groups, families, and art lovers, offering special packages for educational and corporate programs. Tickets remain available via BookMyShow, combining intellectual depth with family-friendly entertainment. For bookings and schedules, visit BookMyShow or contact DLF Promenade directly.

DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase
DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase

India Gazette

time03-06-2025

  • Entertainment
  • India Gazette

DLF Malls X The Legends Immersive Cinema Hosts a Stunning Debut of Leonardo da Vinci & Vincent Van Gogh's Immersive Art Showcase

HT Syndication New Delhi [India], June 3: Delhi hosted an elite convergence of artistic mastery inside India's most experientially exquisite destination. On the premiere night, DLF Promenade, Vasant Kunj became the epicenter of an exclusive cultural event as Legends Immersive Cinema premiered its never-before-seen pairing of Leonardo da Vinci and Vincent Van Gogh. The inaugural shows - Da Vinci Genius followed by Van Gogh - An Immersive Story- marked an extraordinary moment where two legendary artists came together for the very first time globally, with India proudly hosting this historic premiere. This state-of-the-art experience reaffirmed cultural entertainment through a Cinematic Art Experience where audiences physically stepped into artworks rather than merely observing traditional exhibitions or looped projections. Both showcases proved to be masterpieces reimagined through European-grade technology, creating immersive storytelling that transformed visitors from passive observers into active participants within the artists' creative visions. The 4,300 sq. ft. venue showcased cutting-edge technology brought to India for the very first time, operating through 35 laser projectors, Dolby Atmos surround sound, and 13 interactive LiDAR sensors powered by the world's finest Disguise projection servers. The integration of AI-driven depth models and 3D immersive technologies debuted in Indian immersive productions, creating India's first AI-generated narrative where touch, motion, and QR codes unlocked live responses and digital storytelling in visitors' preferred languages. The premiere night witnessed an impressive gathering of Delhi's cultural elite, including prominent art gallery founders, influential KOLs from the creative community, and leading lifestyle influencers. Distinguished journalists from prestigious publications such as Lifestyle Asia, Architectural Digest, and other key media outlets were in attendance, alongside curated guests who represent the intersection of art, culture, and contemporary lifestyle. The event served as a cultural nexus bringing together tastemakers, art connoisseurs, and media personalities who shape India's evolving cultural landscape. A starry night come to life -- guests lose themselves in Van Gogh's world on a magical premiere evening. Da Vinci Genius delivered a 45-minute journey into the mind of history's greatest polymath, featuring projections of The Mona Lisa and The Vitruvian Man. Interactive elements allowed guests to animate Leonardo's inventions and engage in conversations with the Mona Lisa through Art Meets AI technology. Van Gogh - An Immersive Story brought the Dutch master's emotional world to life through 300+ animated works like Starry Night and Sunflowers in a deeply moving transformative visual experience enhanced by curated soundtracks and voiceover. The evening was elevated by Hendrick's, the evening's distinguished spirit partner, which curated bespoke cocktail experiences that complemented the artistic journey, creating a sophisticated atmosphere that perfectly matched the innovative nature of the immersive showcase. 'The premiere of this world-class collaboration at DLF Promenade was nothing short of extraordinary,' said Ms. Pushpa Bector, Senior Executive Director & Business Head, DLF Retail. 'Witnessing visitors chat with Mona Lisa and walk through the Starry Night perfectly displays our philosophy of offering experiences that surprise and engage. This collaboration reinforces our commitment to cutting-edge entertainment that blends cultural enrichment. DLF Malls has been instrumental in curating immersive memorable social experiences that genuinely transform how India experiences art and going out.' The evening's presentations demonstrated the revolutionary approach that distinguishes Legends Immersive Cinema from conventional displays. Rather than traditional projections running on continuous loops, each presentation unfolded as a complete next-gen cinematic journey with structured narrative arcs. Da Vinci Genius featured an original score by Grammy-winning DJ Sasha, completing this multisensory journey that has captivated over 50,000 visitors in Mumbai and achieved sold-out events worldwide. 'This premiere represented the realization of our vision to bring world-class experiences to India,' stated Mr. Tabish F Khan, Founder and Director of Theia Enterprise India. 'From Van Gogh 360 in 2022 to Da Vinci Genius in 2024, and now Legends Immersive Cinema in 2025, this journey has been a testament to that dream. With incredible partners like DLF Malls, we are turning this vision into reality and proving India can host the most advanced cultural experiences globally.' 'The premiere demonstrated how visitors can now immerse themselves in the visionary minds of history's greatest artists,' said producer Bert van der Ryd, managing director of Phoenix Immersive. 'This immersive show, designed for all ages, combines incredible technology with robust educational aspects, offering fresh and captivating exploration that engages audiences who may not typically visit museums.' 'Van Gogh - An Immersive Story delivered yet another groundbreaking experience that perfectly resonated with Indian audiences,' mentioned Mr. Prasad, CEO of iRealities. 'The Indian market is vibrant and ever-evolving, and this premiere validated our commitment to delivering dynamic and captivating content that creates emotional connections across generations.' The twin showcases continue their run through August, with twelve daily shows and limited audience capacity to preserve an intimate experience. This initiative propels India into the international wave of immersive cinema, establishing permanent venues nationwide with a blueprint for innovative storytelling. 'Captivating the sights and sounds of Da Vinci and Van Gogh - beyond the canvas, into the mind. This is what art resembles in an AI enabled immersive world; Art that moves, a painting that you can step into, a journey through the swirling stars into Renaissance,' said Mr. Siddhartha Natu, Vice President and Cluster head, DLF Retail. DLF in its continuous effort to create social engagements for the community has brought this experience to the heart of Delhi NCR. Following the successful Delhi premiere, the experience is expanding to Bangalore, Hyderabad, Kolkata, and more as part of Theia Enterprise India's ongoing mission to craft vivid, walk-through worlds for modern audiences. Legends Immersive Cinema caters to school groups, families, and art lovers, offering special packages for educational and corporate programs. Tickets remain available via BookMyShow, combining intellectual depth with family-friendly entertainment. For bookings and schedules, visit BookMyShow or contact DLF Promenade directly. (ADVERTORIAL DISCLAIMER: The above press release has been provided by HT Syndication. ANI will not be responsible in any way for the content of the same)

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