14-07-2025
FASTag update: NHAI to blacklist ‘Loose FASTags'; 5 things travellers must know
Travellers, listen to this! The National Highways Authority of India (NHAI) is getting strict with its rules and regulations around FASTags. It is being done to tackle rising toll fraud and reduce congestion on the toll booths.
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In a recent directive, NHAI has issued to immediately blacklist 'loose' FASTags—those not properly fixed to the vehicle's windscreen. So if you are planning a road trip with a loose FASTag, get in line.
On this note, let's have a look at India's toll plazas, here's what you need to know to avoid fines and delays.
NHAI to Blacklist 'Loose' FASTags
Starting now, FASTags in hand or loosely placed won't be accepted. Drivers need to fix them to the windshield else they will be blacklisted by toll operators.
The move is part of a broader crackdown on fraudulent use of FASTags. The policy aims to enforce proper tagging protocols. Once blacklisted, these tags cannot be used to pay tolls electronically, and vehicles will be denied entry through FASTag lanes.
Aims at preventing fraud and traffic
This main aim of the move is to stop drivers from misusing tags by transferring them between vehicles. In addition to this, hand handled tags also slow down lane operations causing long queues at toll plazas.
By eliminating such misuse, NHAI hopes to make toll transactions faster and traffic movement more efficient.
New FASTag Rules in 2025
NHAI is rolling out stricter measures as part of the updated FASTag policy for 2025:
Only one FASTag per vehicle will be allowed.
All FASTag users must complete KYC with their issuing bank or app.
Tags that remain inactive for over 30 days or are misused repeatedly (more than twice a month) may be blacklisted automatically.
These steps aim to ensure genuine usage and reduce operational inefficiencies on national highways.
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Blacklisted tags immediate lane denial
If your tag is blacklisted, it will immediately get 'Blacklist'. It will remain no longer valid at any toll plaza across India. This means travellers will either have to pay tolls in cash—where permitted—or face rejection at FASTag-exclusive lanes. Blacklisted tags are flagged centrally, and toll booth systems are updated in real time. A 48-hour warning may be issued before full deactivation in some cases, depending on the violation type.
What to Do if your FASTag is blocked
If your FASTag gets blacklisted due to being loose or inactive, the first step is to contact your issuing bank or digital wallet provider. Fix the tag securely on the windscreen using adhesive backing, recharge your balance, and complete KYC if pending. Once the issue is resolved, the tag can be reinstated after a formal request and verification.
As road travel becomes increasingly digital and toll plazas go cashless, proper FASTag usage is no longer optional—it's mandatory.