Latest news with #Flowable
Reuters
22-07-2025
- Business
- Reuters
Flowable Unveils Agentic AI in Summer 2025 Update, Setting New Standard for Process Automation
ZÜRICH, Switzerland, July 22, 2025 (EZ Newswire) -- Flowable, opens new tab, a premier enterprise digital transformation platform, has unveiled its Summer 2025 update, introducing a sophisticated agent model and a new agent engine that elevates agentic AI to a primary role alongside BPMN and CMMN automation engines. This update, released on July 22, 2025, opens new tab, is a game-changer in integrating AI into business workflows for enhanced efficiency, coordination, and scalability. AI Agents as Core Components of Flowable The summer 2025 release makes agentic AI a central element of the Flowable platform. Businesses can now create, orchestrate, and manage AI agents using the same powerful tools they rely on for BPMN and CMMN workflows, providing a unified environment for advanced enterprise process automation. This new release offers enterprises the opportunity to scale AI adoption and integration, unlocking new levels of productivity and business process optimization. Key Features of Flowable's New AI Agents The update includes a range of new features designed to optimize business processes and enhance automation: AI Agent Autonomy: Adaptive Decision-Making Flowable's new AI agents offer dynamic autonomy, meaning they can adapt their level of decision-making based on the nature of the task at hand. In unpredictable, organic scenarios, agents provide AI-powered assistance. For more structured, well-defined processes, they revert to deterministic solutions, ensuring businesses can handle both structured workflows and complex, evolving situations effectively. Document and Data Processing with AI A key feature of this update is the Document Agent Type, which automates the processing of unstructured documents. This agent classifies documents, such as invoices, passports, and contracts, extracting relevant information and significantly reducing manual data entry, thereby improving efficiency and reducing errors in document-heavy workflows. AI-Driven Contextual Assistance The Orchestrator Agent Type provides businesses with an intelligent assistant to manage cases and workflows. It offers capabilities such as: These features enhance case management by improving both responsiveness and decision-making. A Suite of AI Agents for Every Business Need The Flowable 2025.1 release introduces four powerful types of AI agents, each designed to address specific business needs: Empowering Enterprises with Intelligent Automation Flowable's latest release enables enterprises to seamlessly integrate agentic AI into their workflows, unlocking new levels of automation and intelligence. By leveraging agentic AI, organizations can enhance decision-making, streamline operations, and drive digital transformation. With this next generation of AI-powered automation, businesses are poised to lead the future of intelligent business processes., opens new tab About Flowable Flowable is a leader in digital transformation, offering a unified platform for business process management (BPM), business process automation (BPA), case management, and AI-powered automation. Flowable helps organizations streamline operations, improve decision-making, and drive innovation at scale, supporting businesses in their digital transformation journey. Learn more at opens new tab or contact us at marketing@ opens new tab. Media Contact Violet Diamanti-Race +41 31 329 09 ### SOURCE: Flowable Copyright 2025 EZ Newswire See release on EZ Newswire
Yahoo
22-07-2025
- Business
- Yahoo
Agentic AI Takes Center Stage: Flowable Revolutionizes Business Process Automation with Summer 2025 Release
This major release marks a transformative step in Flowable's mission to drive intelligent automation, empowering businesses with un-siloed AI integration and optimized process workflows. Zurich, Switzerland--(Newsfile Corp. - July 22, 2025) - Flowable, a leading enterprise digital transformation platform, just released its summer 2025 update, introducing a groundbreaking first-class agent model and new agent engine that will elevate agentic AI alongside Flowable's established BPMN and CMMN automation engines. Flowable To view an enhanced version of this graphic, please visit: Released on July 22, 2025, the Flowable 2025.1 update will empower businesses to seamlessly integrate AI into workflows, driving greater efficiency, collaboration, and scalability, and designed to redefine business process automation. AI Agents as Core Components of Flowable The summer 2025 release makes Agentic AI a central element of the Flowable platform. Businesses can now create, orchestrate, and manage AI agents using the same powerful tools they rely on for BPMN and CMMN workflows, providing a unified environment for advanced enterprise process automation. This new release offers enterprises the opportunity to scale AI adoption and integration, unlocking new levels of productivity and business process optimization. Key Features of Flowable's New AI Agents The update includes a range of new features designed to optimize business processes and enhance automation: Flexible Agent Creation: Users can create AI agents of varying complexity, to work with simple tasks or complex workflows, directly within the Flowable platform. External AI Integration: Flowable integrates with external AI services enabling businesses to extend their automation capabilities. Multi-Agent Collaboration: The platform supports complex workflows with multiple AI agents working together across internally configured and external systems for efficient automation. AI-Powered Case Management: The new "AI button" in Flowable's case automation links cases to AI models, enabling real-time summaries, question answering, actionable suggestions, and autonomous customer communication and task completion. AI Agent Autonomy: Adaptive Decision-Making Flowable's new AI agents offer dynamic autonomy, meaning they can adapt their level of decision-making based on the nature of the task at hand. In unpredictable, organic scenarios, agents provide AI-powered assistance. For more structured, well-defined processes, they revert to deterministic solutions, ensuring businesses can handle both structured workflows and complex, evolving situations effectively. Document and Data Processing with AI A key feature of this update is the Document Agent Type, which automates the processing of unstructured documents. This agent classifies documents, such as invoices, passports, and contracts, extracting relevant information and significantly reducing manual data entry, thereby improving efficiency and reducing errors in document-heavy workflows. AI-Driven Contextual Assistance The Orchestrator Agent Type provides businesses with an intelligent assistant to manage cases and workflows. It offers capabilities such as: Summarizing case details and providing task overviews. Triggering actions based on user interactions or document uploads, such as initiating an "invoice intent analysis" after an invoice is uploaded. Suggesting or automating steps in workflows based on case events, like starting a "customer escalation" if a customer expresses frustration. These features enhance case management by improving both responsiveness and decision-making. A Suite of AI Agents for Every Business Need The Flowable 2025.1 release introduces four powerful types of AI agents, each designed to address specific business needs: Utility Agent: Automates tasks like data enrichment, sentiment analysis, and classification. Document Agent: Extracts and processes data from unstructured documents such as invoices, contracts, and other records. Knowledge Agent: Provides contextual answers by tapping into internal knowledge bases, FAQs, or documentation. Orchestrator Agent: Coordinates and manages other agents or tasks based on dynamic inputs, rules, or goals. 4 Flowable AI Agent Types To view an enhanced version of this graphic, please visit: Empowering Enterprises with Intelligent Automation Flowable's latest release enables enterprises to seamlessly integrate agentic AI into their workflows, unlocking new levels of automation and intelligence. By leveraging agentic AI, organizations can enhance decision-making, streamline operations, and drive digital transformation. With this next generation of AI-powered automation, businesses are poised to lead the future of intelligent business processes. About Flowable Flowable is a leader in digital transformation, offering a unified platform for business process management (BPM), business process automation (BPA), case management, and AI-powered automation. Flowable helps organizations streamline operations, improve decision-making, and drive innovation at scale, supporting businesses in their digital transformation journey. Learn more at Media Contact: Violet Diamanti-RaceProduct Marketing ManagerEmail: marketing@ To view the source version of this press release, please visit Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Globe and Mail
25-06-2025
- Business
- Globe and Mail
Flowable Recognized in Gartner(R) Market Guide for Business Process Automation Tools
Flowable recognized in the Gartner Market Guide for Business Process Automation as a Representative Vendor. Zurich, Switzerland--(Newsfile Corp. - June 25, 2025) - Flowable, a global leader in enterprise automation software, has been named in the Gartner Market Guide for Business Process Automation (BPA). Flowable's strength is in helping large organizations coordinate operations using AI, structured workflows, and decision automation built on open standards. To view an enhanced version of this graphic, please visit: As enterprise environments become increasingly dynamic, automation platforms must support varied use cases across departments and systems. Modern BPA solutions now integrate intelligent agents, rule engines, and human-led decisions to improve speed, consistency, and adaptability. Our key takeaway from this report is that it recommends evaluating platforms that integrate these inputs into a single system governed for visibility and accountability. We feel, Flowable meets this guidance by offering an open framework that supports regulatory needs while enabling fast, process-driven outcomes. Flowable's role in Intelligent Automation In our view, Flowable's inclusion in the Market Guide acknowledges its unified platform's ability to coordinate AI models, people, and business logic through a low-code, open-standards framework. This approach directly supports enterprise teams managing high-stakes processes like claims handling, customer onboarding, and risk management. The platform allows users to manage both predictable tasks and unstructured work in the same environment. Insurance claims, loan origination, and service escalations, for instance, can all be addressed without jumping between tools or sacrificing oversight. Championing Agentic AI for Adaptive Business Processes Flowable is a front-runner in "agentic" automation, a method of embedding AI agents, systems, and people into a single operational layer. Businesses today require platforms that connect diverse endpoints-AI models, RPA bots, and human input-into coordinated, auditable flows. Flowable's approach is grounded in dynamic case management, allowing organizations to manage both routine operations and irregular scenarios in the same interface, driving operational clarity and flexibility. Focused Governance and Built-in Transparency Flowable integrates oversight directly into process design. Its system includes model tracking, rule enforcement, version control, and auditing features that are vital for industries like banking and healthcare. Every decision can be traced and evaluated, allowing organizations to meet stringent internal standards and regulatory demands without slowing down operations. This is in direct response to industry demand for transparent, governed automation, where oversight cannot be compromised. Integration Without Vendor Lock-in By supporting global automation standards of BPMN, CMMN, and DMN, Flowable aligns with open enterprise connectivity and avoids proprietary constraints. Its architecture is designed to connect with existing infrastructure, allowing organizations to expand automation without overhauling what already works. This approach ensures that companies can scale automation projects while maintaining flexibility in technology decisions. Delivering Business Value to Key Decision Makers Choosing the right enterprise automation platform impacts every area of an organization. Flowable reflects practical benefits for operations, transformation, risk, and finance leaders across large enterprises. Operational Efficiency: Flowable automates entire departmental processes, reducing manual hand-offs and errors. Operations leaders gain a unified view of workflows, improve productivity, and enable teams to focus on high-value work while the platform manages routine and exception-driven tasks. Agility and Continuous Improvement: Transformation directors and CXOs benefit from the platform's flexibility. New AI tools or policy changes can be incorporated quickly, allowing rapid response to evolving business needs without extensive retraining or redevelopment. Governance and Compliance: Every automated decision is fully traceable, auditable, and governed, meeting the rising need for "new forms of management and governance" recently identified by Forrester. Audit trails, policy enforcement, and approval checkpoints are embedded into workflows to meet internal and regulatory standards. Customer Experience and Financial ROI: Coordinated automation helps deliver better outcomes at lower operating costs. Tasks like customer onboarding, account updates, and claims can be resolved faster through consistent, AI-personalized processes that operate 24/7 across omnichannel touchpoints. Flowable empowers enterprises to move faster, operate smarter, and maintain governance at scale. Its enterprise automation platform focuses its design for transparency, adaptability, and real-world value. For further details and insights, access the full report reprint page on Flowable's website. Gartner disclaimers: Gartner, Market Guide for Business Process Automation Tools, 20 May 2025, Tushar Srivastava, et. Al. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About: Flowable is a global provider of enterprise automation software, headquartered in Zurich, Switzerland. Since 2010, it has helped organizations coordinate business automation, people, and processes through a unified platform built on open standards. It serves leading enterprises across sectors where adaptability and accountability are essential. For more information, visit
Yahoo
25-06-2025
- Business
- Yahoo
Flowable Recognized in Gartner(R) Market Guide for Business Process Automation Tools
Flowable recognized in the Gartner Market Guide for Business Process Automation as a Representative Vendor. Zurich, Switzerland--(Newsfile Corp. - June 25, 2025) - Flowable, a global leader in enterprise automation software, has been named in the Gartner Market Guide for Business Process Automation (BPA). Flowable's strength is in helping large organizations coordinate operations using AI, structured workflows, and decision automation built on open standards. FlowableTo view an enhanced version of this graphic, please visit: As enterprise environments become increasingly dynamic, automation platforms must support varied use cases across departments and systems. Modern BPA solutions now integrate intelligent agents, rule engines, and human-led decisions to improve speed, consistency, and adaptability. Our key takeaway from this report is that it recommends evaluating platforms that integrate these inputs into a single system governed for visibility and accountability. We feel, Flowable meets this guidance by offering an open framework that supports regulatory needs while enabling fast, process-driven outcomes. Flowable's role in Intelligent Automation In our view, Flowable's inclusion in the Market Guide acknowledges its unified platform's ability to coordinate AI models, people, and business logic through a low-code, open-standards framework. This approach directly supports enterprise teams managing high-stakes processes like claims handling, customer onboarding, and risk management. The platform allows users to manage both predictable tasks and unstructured work in the same environment. Insurance claims, loan origination, and service escalations, for instance, can all be addressed without jumping between tools or sacrificing oversight. Championing Agentic AI for Adaptive Business Processes Flowable is a front-runner in "agentic" automation, a method of embedding AI agents, systems, and people into a single operational layer. Businesses today require platforms that connect diverse endpoints-AI models, RPA bots, and human input-into coordinated, auditable flows. Flowable's approach is grounded in dynamic case management, allowing organizations to manage both routine operations and irregular scenarios in the same interface, driving operational clarity and flexibility. Focused Governance and Built-in Transparency Flowable integrates oversight directly into process design. Its system includes model tracking, rule enforcement, version control, and auditing features that are vital for industries like banking and healthcare. Every decision can be traced and evaluated, allowing organizations to meet stringent internal standards and regulatory demands without slowing down operations. This is in direct response to industry demand for transparent, governed automation, where oversight cannot be compromised. Integration Without Vendor Lock-in By supporting global automation standards of BPMN, CMMN, and DMN, Flowable aligns with open enterprise connectivity and avoids proprietary constraints. Its architecture is designed to connect with existing infrastructure, allowing organizations to expand automation without overhauling what already works. This approach ensures that companies can scale automation projects while maintaining flexibility in technology decisions. Delivering Business Value to Key Decision Makers Choosing the right enterprise automation platform impacts every area of an organization. Flowable reflects practical benefits for operations, transformation, risk, and finance leaders across large enterprises. Operational Efficiency: Flowable automates entire departmental processes, reducing manual hand-offs and errors. Operations leaders gain a unified view of workflows, improve productivity, and enable teams to focus on high-value work while the platform manages routine and exception-driven tasks. Agility and Continuous Improvement: Transformation directors and CXOs benefit from the platform's flexibility. New AI tools or policy changes can be incorporated quickly, allowing rapid response to evolving business needs without extensive retraining or redevelopment. Governance and Compliance: Every automated decision is fully traceable, auditable, and governed, meeting the rising need for "new forms of management and governance" recently identified by Forrester. Audit trails, policy enforcement, and approval checkpoints are embedded into workflows to meet internal and regulatory standards. Customer Experience and Financial ROI: Coordinated automation helps deliver better outcomes at lower operating costs. Tasks like customer onboarding, account updates, and claims can be resolved faster through consistent, AI-personalized processes that operate 24/7 across omnichannel touchpoints. Flowable empowers enterprises to move faster, operate smarter, and maintain governance at scale. Its enterprise automation platform focuses its design for transparency, adaptability, and real-world value. For further details and insights, access the full report reprint page on Flowable's website. Gartner disclaimers: Gartner, Market Guide for Business Process Automation Tools, 20 May 2025, Tushar Srivastava, et. Al. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About: Flowable is a global provider of enterprise automation software, headquartered in Zurich, Switzerland. Since 2010, it has helped organizations coordinate business automation, people, and processes through a unified platform built on open standards. It serves leading enterprises across sectors where adaptability and accountability are essential. For more information, visit Media ContactViolet Diamanti-RaceSenior Product Marketing 31 329 09 00Website: To view the source version of this press release, please visit
Associated Press
30-05-2025
- Business
- Associated Press
Flowable Strengthens Position in Digital Workflow Sector Amid Rising Demand for Automation Tools
05/30/2025, Zurich // KISS PR Brand Story PressWire // Flowable has been listed among notable providers in Forrester's The Digital Process Automation (DPA) Landscape, Q2 2025 report. The company's adaptive platform is widely used by businesses aiming to optimize workflows, cut costs, and boost operational flexibility across finance, healthcare, and government sectors. As businesses look to do more with fewer resources, many are turning to automation to reduce delays, cut costs, and simplify operations. Forrester's recent report reflects these priorities and points to the growing need for tools that can manage everyday tasks and more complex, unpredictable work. Flowable's platform helps meet this need by combining process design, case handling, and automation in one place. Flowable makes it easier for companies to organize their work, whether that involves employees, software, or customer services. It's used to improve processes like loan approvals, insurance claims, service requests, and internal workflows — especially in highly compliant industries including banking, healthcare, insurance, and government. 'We're proud to be recognized in this Forrester report,' said Tijs Rademakers, vice president of engineering at Flowable. 'Our platform continues to evolve to help companies run smoother operations and solve problems faster, while staying in control of their processes.' Helping Businesses Stay Organized and Flexible The Forrester report highlights how the market is shifting from basic task automation to smarter, more connected systems. Today's businesses need tools that not only automate work but also allow teams to respond when things don't go as planned. Flowable supports this shift with features that help track progress, manage exceptions and keep teams aligned. Flowable stands out for its ability to bring people, software and digital tools together in a single system. Teams can create custom workflows, decide when certain actions should happen using automation and adjust processes as needed. It also provides tools to keep track of what decisions were made, when they were made and who made them which is important for teams that need to follow strict rules or reporting standards, or are pursuing optimization. The platform is based on open industry standards, which makes it easier to connect with other systems that a company already uses. This helps businesses avoid building from scratch or relying on multiple tools that don't work well together. Forrester's digital process automation landscape report offers a clear view of enterprise automation options out there today. And insights into the key business value that automation leaders are achieving with digital process automation right now. Flowable's strengths helping automation leaders today include: Supporting a Wide Range of Teams Flowable is used by different teams across an organization, each with their own goals: Because Flowable lets both technical and non-technical users build and update workflows, it's a useful tool for businesses that want to move quickly without depending only on developers. Flowable also helps companies stay flexible. As rules, markets or technologies change, teams can adjust how their processes work without needing to rebuild everything from the ground up. A Strong Option for Long-Term Automation Goals Forrester's Digital Process Automation Landscape report is a solid resource for companies that are choosing tools to support their growth and digital strategy. The 2025 report outlines how platforms like Flowable are helping businesses stay on track by making their operations faster, clearer, and more consistent. The report arrives at a transformational moment when organizations increase focus on AI agent innovation and the eventuating possibilities within end-to-end business automation. Flowable believes its recognition in Forrester's 2025 DPA Landscape shows its commitment to supporting the evolving needs and expectations of today's enterprises. Organizations interested in learning more about how Flowable supports business automation, case management, and digital operations can access the full report reprint and product information here. Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivityhere. About Flowable Flowable is a leading provider of business process automation and case management software. Its flexible, low-code platform enables organizations to design, manage, and optimize workflows that connect teams, systems, and data. Flowable serves enterprises across industries such as finance, healthcare, insurance, and the public sector. Media Contact Violet Diamanti-Race Senior Product Marketing Manager [email protected] +41 31 329 09 00 Website:
