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Consumer feedback app now must for sweet shop owners
Consumer feedback app now must for sweet shop owners

Time of India

time19 hours ago

  • Health
  • Time of India

Consumer feedback app now must for sweet shop owners

Officials of Food Safety Department have now made consumer satisfaction feedback app compulsory for sweet shop owners , aiming to enhance transparency and accountability in the food industry, benefiting consumers in Sangam city. Around 100 prominent sweet shop owners in the city have been asked to promote the app among consumers as the move is part of broader effort by food safety authorities to leverage technology for better regulation and grievance redressal. With its implementation, the department intends to ensure that food businesses prioritise consumer feedback and address any issues related to food safety and hygiene promptly. A senior official of the Food Safety Department told TOI that the department asked traders associated with Prayagraj Sweets & Namkeen Welfare Association to promote the consumer satisfaction feedback app ahead of the festival. He added that traders associated with the organisation were briefed about the customer satisfaction feedback that was made mandatory to be displayed at the shop. Besides, displaying the standards of the Oil Board (which food contains how much oil) and the Sugar Board (which food contains how much sugar) was also made mandatory at the shops. Shopkeepers were also motivated to keep the amount of food colour at a low level in sweets and namkeen bakery products. Ankit Gupta, owner of a prominent sweet shop, told TOI that they are promoting consumer satisfaction feedback on the Food Safety Connect app among consumers and have installed banners and posters at their installations. He added that the majority of traders associated with the Prayagraj Sweet & Namkeen Welfare Association are installing details of the app at their respective shops. Gupta, meanwhile, said they are also taking part in creating awareness against obesity, claiming that obesity has undoubtedly become a major public health challenge, affecting people across all age groups and increasing the risk of non-communicable diseases (NCDs) such as diabetes, heart disease, and hypertension.

Consumer feedback app now must for sweet shop owners
Consumer feedback app now must for sweet shop owners

Time of India

timea day ago

  • Health
  • Time of India

Consumer feedback app now must for sweet shop owners

Prayagraj: Officials of Food Safety Department have now made consumer satisfaction feedback app compulsory for sweet shop owners, aiming to enhance transparency and accountability in the food industry, benefiting consumers in Sangam city. Around 100 prominent sweet shop owners in the city have been asked to promote the app among consumers as the move is part of broader effort by food safety authorities to leverage technology for better regulation and grievance redressal. With its implementation, the department intends to ensure that food businesses prioritise consumer feedback and address any issues related to food safety and hygiene promptly. A senior official of the Food Safety Department told TOI that the department asked traders associated with Prayagraj Sweets & Namkeen Welfare Association to promote the consumer satisfaction feedback app ahead of the festival. He added that traders associated with the organisation were briefed about the customer satisfaction feedback that was made mandatory to be displayed at the shop. Besides, displaying the standards of the Oil Board (which food contains how much oil) and the Sugar Board (which food contains how much sugar) was also made mandatory at the shops. Shopkeepers were also motivated to keep the amount of food colour at a low level in sweets and namkeen bakery products. Ankit Gupta, owner of a prominent sweet shop, told TOI that they are promoting consumer satisfaction feedback on the Food Safety Connect app among consumers and have installed banners and posters at their installations. He added that the majority of traders associated with the Prayagraj Sweet & Namkeen Welfare Association are installing details of the app at their respective shops. Gupta, meanwhile, said they are also taking part in creating awareness against obesity, claiming that obesity has undoubtedly become a major public health challenge, affecting people across all age groups and increasing the risk of non-communicable diseases (NCDs) such as diabetes, heart disease, and hypertension.

Food Safety Department mandates consumer feedback apps for sweet shops in Prayagraj to enhance transparency
Food Safety Department mandates consumer feedback apps for sweet shops in Prayagraj to enhance transparency

Time of India

time2 days ago

  • Health
  • Time of India

Food Safety Department mandates consumer feedback apps for sweet shops in Prayagraj to enhance transparency

PRAYAGRAJ: Officials of the Food Safety Department have made consumer satisfaction feedback apps compulsory for sweet shop owners, aiming to enhance transparency and accountability in the food industry, benefiting consumers in Sangam city. Tired of too many ads? go ad free now Around 100 prominent sweet shop owners in the city have been asked to promote the app among consumers as the move is part of a broader effort by food safety authorities to leverage technology for better regulation and grievance redressal. With its implementation, the department intends to ensure food businesses prioritise consumer feedback and address any issues related to food safety and hygiene promptly. A senior official of the Food Safety Department told TOI that the department has asked traders associated with the Prayagraj Sweets & Namkeen Welfare Association to promote the consumer satisfaction feedback app ahead of the festival. He added that traders associated with the organisation are briefed about the customer satisfaction feedback that has been made mandatory to be displayed at the shop. Besides, displaying the standards of the Oil Board (which food contains how much oil) and the Sugar Board (which food contains how much sugar) has also been made mandatory at the shops. Shopkeepers were also motivated to keep the amount of food colour at a low level in sweets and namkeen bakery products. Moreover, the department has also initiated an awareness campaign against obesity. Ankit Gupta, owner of a prominent sweet shop, told TOI that they are promoting consumer satisfaction feedback on the Food Safety Connect app among consumers and have installed banners and posters at their installations. He added that the majority of traders associated with the Prayagraj Sweet & Namkeen Welfare Association are installing details of the app at their respective shops. Tired of too many ads? go ad free now Gupta, meanwhile, said they are also taking part in creating awareness against obesity, claiming that obesity has undoubtedly become a major public health challenge, affecting people across all age groups and increasing the risk of non-communicable diseases (NCDs) such as diabetes, heart disease, and hypertension. Driven by unhealthy diets, sedentary lifestyles, and environmental factors, obesity is rising at an alarming rate among citizens of all age groups, impacting both urban and rural populations. The shift towards processed foods, reduced physical activity, and lifestyle changes has further contributed to the crisis. Pointedly, Prime Minister Narendra Modi, through his Mann Ki Baat programme, also emphasised the need to create awareness and collective action to reduce obesity, particularly through lower edible oil consumption. This call for collective action highlights the importance of tackling obesity at both individual and community levels, reinforcing the need for a fitter and healthier India. The union govt is promoting healthier lifestyles, better nutrition, and physical activity through various schemes and programmes aiming to encourage long-term behavioural change, ensuring a healthier future for all.

Eatery owner, employee held for pasting ‘Hindus to be careful' posters
Eatery owner, employee held for pasting ‘Hindus to be careful' posters

Time of India

time17-07-2025

  • Time of India

Eatery owner, employee held for pasting ‘Hindus to be careful' posters

Meerut: A 48-year-old fast-food shop owner and his 19-year-old employee were arrested on Thursday for allegedly putting up provocative posters reading "Hindu rahe savdhan" (Hindus, beware) across Moradabad 's Sadar Kotwali area. Police said preliminary investigations suggested that the motive was business rivalry with a vendor from another faith. The posters had been pasted on electric poles, streetlights and in marketplaces. SP (city) Kumar Ranvijay Singh said the shop owner, Rajesh Bhurji, a resident of Moradabad, held a personal grudge against a competing street vendor from a minority community. With help from his employee, Prince Kumar from Rampur, he circulated posters claiming Hindu customs were under threat from individuals allegedly concealing their religious identity while selling food and urged Hindus to remain alert. Singh said CCTV footage helped identify the accused. "During questioning, Bhurji admitted he was frustrated over falling earnings and believed that his competitor was drawing away his customers. The posters were aimed at damaging his rival's business. A case has been registered under BNSS section 170 (preventive arrest in connection with a cognisable offence)," the SP said. Police said the posters had the "potential to incite communal tension" during the ongoing kanwar yatra and urged people not to be swayed by inflammatory content. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like An engineer reveals: One simple trick to get internet without a subscription Techno Mag Learn More Undo "This is a time for devotion and unity. We appeal to all residents to uphold the spirit of peace and brotherhood that the yatra represents," Singh added. The incident comes amid a spate of recent cases highlighting religious profiling and harassment of vendors from another faith along the yatra route. On June 28, members of a Hindu outfit allegedly attempted to forcibly strip a worker at Pandit Ji Vaishno Dhaba in Muzaffarnagar to ascertain his religious identity, following suspicions about his faith. Authorities have warned against such vigilantism, saying no individual or group has the right to verify a vendor's religion. The Supreme Court recently sought a response from the UP govt on a batch of petitions challenging the state's directive requiring all eateries along the yatra route to display QR code stickers showing food licence or registration details, owners' names and menu. The state govt maintains that the QR codes, linked to the Food Safety Connect app, are meant to help nearly 4 crore kanwariyas make "informed choices" about food safety and hygiene. However, petitioners called it a revised version of the controversial "nameplate diktat" issued last year during the yatra to discriminate against eateries owned by members of the minority community, which they said is per se "unconstitutional". Meerut: A 48-year-old fast-food shop owner and his 19-year-old employee were arrested on Thursday for allegedly putting up provocative posters reading "Hindu rahe savdhan" (Hindus, beware) across Moradabad's Sadar Kotwali area. Police said preliminary investigations suggested that the motive was business rivalry with a vendor from another faith. The posters had been pasted on electric poles, streetlights and in marketplaces. SP (city) Kumar Ranvijay Singh said the shop owner, Rajesh Bhurji, a resident of Moradabad, held a personal grudge against a competing street vendor from a minority community. With help from his employee, Prince Kumar from Rampur, he circulated posters claiming Hindu customs were under threat from individuals allegedly concealing their religious identity while selling food and urged Hindus to remain alert. Singh said CCTV footage helped identify the accused. "During questioning, Bhurji admitted he was frustrated over falling earnings and believed that his competitor was drawing away his customers. The posters were aimed at damaging his rival's business. A case has been registered under BNSS section 170 (preventive arrest in connection with a cognisable offence)," the SP said. Police said the posters had the "potential to incite communal tension" during the ongoing kanwar yatra and urged people not to be swayed by inflammatory content. "This is a time for devotion and unity. We appeal to all residents to uphold the spirit of peace and brotherhood that the yatra represents," Singh added. The incident comes amid a spate of recent cases highlighting religious profiling and harassment of vendors from another faith along the yatra route. On June 28, members of a Hindu outfit allegedly attempted to forcibly strip a worker at Pandit Ji Vaishno Dhaba in Muzaffarnagar to ascertain his religious identity, following suspicions about his faith. Authorities have warned against such vigilantism, saying no individual or group has the right to verify a vendor's religion. The Supreme Court recently sought a response from the UP govt on a batch of petitions challenging the state's directive requiring all eateries along the yatra route to display QR code stickers showing food licence or registration details, owners' names and menu. The state govt maintains that the QR codes, linked to the Food Safety Connect app, are meant to help nearly 4 crore kanwariyas make "informed choices" about food safety and hygiene. However, petitioners called it a revised version of the controversial "nameplate diktat" issued last year during the yatra to discriminate against eateries owned by members of the minority community, which they said is per se "unconstitutional".

Watch: Food Safety Team Busts Illegal Milk Mixing Operations In Agra
Watch: Food Safety Team Busts Illegal Milk Mixing Operations In Agra

NDTV

time17-07-2025

  • NDTV

Watch: Food Safety Team Busts Illegal Milk Mixing Operations In Agra

Food adulteration is an illegal practice where individuals involved in the production or sale of food intentionally compromise the quality of food items. This is often done to reduce production costs or to make the food products appear better than they really are. The substances used in adulteration can lower the nutritional value of food and pose health risks to consumers. The Food Safety and Standards Authority of India (FSSAI) regularly conducts inspections and raids across the country to ensure that those involved in the production, packaging, transportation, or sale of food adhere to safety standards. Recently, the Uttar Pradesh Food Safety and Drug Administration Department (UPFSDA) uncovered illegal milk mixing operations in Agra. They confiscated suspected adulterated milk from a tanker. A video shared by the FSSAI on their official Instagram account on July 13, 2025, shows a large quantity of milk being dumped into a ditch directly from the tanker. View this post on Instagram A post shared by FSSAI (@fssai_safefood) Samples were collected, and the FSSAI shared that legal action will be taken based on the investigation results. This quick action reiterates FSSAI's commitment to ensuring safe food for all. Previously, on July 11, 2025, the UPFSDA conducted an intensive inspection of dhabas, hotels and restaurants in Muzaffarnagar. During this time, their food license, registration and Food Safety Connect app were installed, and everyone was made aware of food safety. In the pictures shared by the FSSAI on their Instagram handle, we can spot street food stalls selling chhole kulche, mango shake, kadhi chawal, bottled water, juice, and other popular Indian meals. View this post on Instagram A post shared by FSSAI (@fssai_safefood) These safety inspections are essential to ensure that widely sold street food items are safe and hygienic for consumption.

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