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Yahoo
a day ago
- Business
- Yahoo
Infant highchairs recalled over ‘risk of serious injury or death'
(NEXSTAR) – A high-end highchair was recalled Thursday over a potentially deadly flaw and several reports of serious injuries, according to the Consumer Product Safety Commission (CPSC). CPSC officials said the decision was made after multiple parents blamed the Bugaboo Giraffe highchair for serious falls that resulted in injuries including a hematoma, facial bruising, abrasions and a temporary loss of consciousness. The screws that attach the legs to the chair are apparently prone to loosening over time – and even detaching by themselves, the CPSC said, citing incident reports on as well as posts by parents on Reddit and Amazon. Restaurant chain has highest job satisfaction for 10th year straight Under one Reddit post titled 'An Unsafe Scam Disguised as a Premium Product,' one parent described what happened after two years of using the highchair, which retails for over $400 on the Bugaboo site: I went to pick up the highchair to move it—and it crumbled. Just completely fell apart in my hands. I was furious. This was supposed to be a safe, durable, premium product, and instead, it was falling to pieces right in front of me. The post contains a number of complaints about the customer service process, ranging from hangups to weekslong waits for email replies. Parents who bought the chair are advised to stop using it immediately and contact Bugaboo for a repair kit. No refunds are currently being offered. 'Safety is paramount to ensure the well-being of our customers and their children,' Bugaboo states on its website. 'To decrease the potential for incorrect installation of the screws, we have developed a free Repair Kit.' The kit apparently includes: A redesigned set of screws; An improved Allen key for easier installation; A step-by-step instruction manual. 'If you have ordered a Bugaboo Giraffe after May 1st, 2025, you will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed,' according to Bugaboo. The recall page contains a link for parents who want to check their highchair's serial number. Geomagnetic storming could spark northern lights this weekend: What to know The recall comes after Consumer Reports sent a letter to the CPSC earlier in the week urging an investigation into the injury reports. 'While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,' said Gabe Knight, Senior Policy Analyst at Consumer Reports. 'Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back.' As of Friday, 18,280 highchairs had been recalled in the U.S., with another 2,325 in Canada. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
The Hill
a day ago
- The Hill
Infant highchairs recalled over ‘risk of serious injury or death'
(NEXSTAR) – A high-end highchair was recalled Thursday over a potentially deadly flaw and several reports of serious injuries, according to the Consumer Product Safety Commission (CPSC). CPSC officials said the decision was made after multiple parents blamed the Bugaboo Giraffe highchair for serious falls that resulted in injuries including a hematoma, facial bruising, abrasions and a temporary loss of consciousness. The screws that attach the legs to the chair are apparently prone to loosening over time — and even detaching by themselves, the CPSC said, citing incident reports on as well as posts by parents on Reddit and Amazon. Under one Reddit post titled 'An Unsafe Scam Disguised as a Premium Product,' one parent described what happened after two years of using the highchair, which retails for over $400 on the Bugaboo site. 'I went to pick up the highchair to move it—and it crumbled. Just completely fell apart in my hands. I was furious. This was supposed to be a safe, durable, premium product, and instead, it was falling to pieces right in front of me.' The post contains a number of complaints about the customer service process, ranging from hang-ups to weekslong waits for email replies. Parents who bought the chair are advised to stop using it immediately and contact Bugaboo for a repair kit. No refunds are currently being offered. 'Safety is paramount to ensure the well-being of our customers and their children,' Bugaboo states on its website. 'To decrease the potential for incorrect installation of the screws, we have developed a free Repair Kit.' The kit apparently includes: 'If you have ordered a Bugaboo Giraffe after May 1st, 2025, you will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed,' according to Bugaboo. The recall page contains a link for parents who want to check their highchair's serial number. The recall comes after Consumer Reports sent a letter to the CPSC earlier in the week urging an investigation into the injury reports. 'While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,' said Gabe Knight, Senior Policy Analyst at Consumer Reports. 'Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. 'We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back,' Knight continued. As of Friday, 18,280 highchairs had been recalled in the U.S., with another 2,325 in Canada.
Yahoo
a day ago
- General
- Yahoo
Bugaboo's Giraffe High Chair Recalled as They Pose a 'Fall Hazard and Risk of Serious Injury or Death'
The Consumer Product Safety Commission (CPSC) recalled Bugaboo's Giraffe high chair on Thursday, June 12 The recall consists of about 18,280 units in the United States and an additional 2,325, which were sold in Canada At this time, the firm has received 22 reports of the legs of the chair detaching from the product, including 13 reports of minor injuriesThe Consumer Product Safety Commission (CPSC) has issued a recall for Bugaboo's Giraffe high chair. According to the official website, the product was recalled on Thursday, June 12, because the chairs "pose a fall hazard and risk of serious injury or death to babies." The CPSC noted that the safety concern happens when the screws weren't properly tightened to the legs of the chair during assembly, causing them to detach from the frame. The recall consists of about 18,280 units in the United States and an additional 2,325, which were sold in Canada. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long, coming in the colors blue, black, natural wood/white, warm wood/gray and white. The item codes, which are located on the bottom of the seat, are 200008005, 200008004, 200008002, 200008003 and 200008001. Never miss a story — sign up for to stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories. If a consumer has the product, they are advised to immediately stop using the recalled high chairs and contact Bugaboo for a free repair kit. The kit includes an Allen key and new screws to install into the product's legs. The company is reaching out to all known purchasers of the high chairs directly. At this time, the firm has received 22 reports of the legs of the chair detaching from the product, including 13 reports of minor injuries. On Wednesday, June 11, Consumer Reports, an independent, nonprofit, and nonpartisan organization, published a letter to the CPSC urging the agency to investigate the incidents and recall the high chair. "The high chair was recalled in Australia in May, and the United Kingdom released a safety report on the product in April," the letter read. "We are concerned by the potential severity and scale of the product hazard, and respectfully ask the agency to investigate the product and push for its recall." is now available in the Apple App Store! Download it now for the most binge-worthy celeb content, exclusive video clips, astrology updates and more! Consumer Reports responded to the recall saying that while they are happy the Bugaboo product was recalled, it is "unacceptable" that the company isn't offering a refund to customers. 'While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,' said Gabe Knight, senior policy analyst at Consumer Reports. 'Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back.' Read the original article on People
