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MakeMyTrip launches GenAI-enabled trip planning assistant
MakeMyTrip launches GenAI-enabled trip planning assistant

News18

time2 days ago

  • Business
  • News18

MakeMyTrip launches GenAI-enabled trip planning assistant

Agency: PTI New Delhi, Aug 7 (PTI) Online travel services provider MakeMyTrip on Thursday launched a multi-lingual GenAI-enabled trip planning assistant, helping users at every stage of travel planning, from discovery to fulfilment. The new GenAI trip planning assistant is a notable upgrade to the existing AI agent, Myra, and will make the experience seamless and conversational, enabling travellers to interact via voice and text, the company said in a statement. This will ensure that users across India, who have previously been unable to book due to discomfort with the English language, will now be able to do so. The Beta version of Myra is now live in English and Hindi, with plans to expand to multiple Indian languages, after fine-tuning conversation flows based on early user feedback, it added. view comments First Published: August 07, 2025, 15:00 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.

MakeMyTrip Launches Multilingual GenAI Trip Planning Assistant, Making Travel Booking Conversational and Inclusive
MakeMyTrip Launches Multilingual GenAI Trip Planning Assistant, Making Travel Booking Conversational and Inclusive

Business Wire

time2 days ago

  • Business
  • Business Wire

MakeMyTrip Launches Multilingual GenAI Trip Planning Assistant, Making Travel Booking Conversational and Inclusive

NEW DELHI--(BUSINESS WIRE)--MakeMyTrip, India's leading online travel company, announced a significant leap in product evolution with the launch of GenAI-enabled Trip Planning Assistant, that assist users at every stage of travel planning, from discovery to fulfilment, and beyond. Users would find conversational assistance through their entire journey, from destination-discovery, shopping, in-trip, and post-sales scenarios. The new GenAI Trip Planning Assistant is a notable upgrade to the existing AI agent, Myra, and will make the experience seamless and conversational, enabling travellers to interact via voice and text. This will ensure that users across India who have previously been unable to book due to discomfort with the English language, will now be able to do so. The Beta version of Myra is now live in English and Hindi, with plans to expand to multiple Indian languages, after fine tuning conversation flows based on early user feedback. Users can ask complex and open-ended queries in the realm of travel in Hindi or English like "Where can I go in August for a relaxing holiday with my kids?' Or 'Mujhe Udaipur mein 3-star hotel 3500 ke budget mein chahiye' Or "I want to go to south India to cover Madurai, Rameswaram, Kovalam, Kodaikanal. Can you suggest me the best route? I don't want to travel via flight' and receive dynamic, personalised responses based on real-time availability, pricing, and relevance. Multiple AI platforms globally stop at suggestions, Myra is taking a course that hasn't been attempted before by bridging the gap between inspiration and actual booking, letting users move from query to confirmed booking in one conversational journey built on voice end-to-end. The GenAI Trip Planning Assistant, Myra, is built on a network of specialised AI agents across all major travel categories, flights, accommodation, holidays, ground transport, visas, and forex. It supports multimodal input (text, voice, image, video), continuous back-and-forth dialogue, itinerary edits, and post-sales support—all within the same interface. Speaking at the launch, Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip said, 'We have always believed that technology is at its best when it solves complex problems behind the scenes, while making the customer interface as intuitive and as delightful as possible. With GenAI, we take that vision further by turning intent into action through natural, human-like conversations. By enabling access initially in Hindi, and expanding to multiple Indian languages soon, this launch has the potential to solve for the Bharat heartland, reaching the deepest corners, and bringing seamless, intelligent travel booking to those who've long been underserved by digital platforms. It brings together the full strength of our platform, including customer preferences data, supply, user-generated content, personalization, and real-time intelligence, to power the next era of travel: connected journeys that intuitively adapt to each traveller's needs, from start to finish.' 'The scale and complexity of this system make it one of the most ambitious tech builds we have undertaken at MakeMyTrip. It is also the first of its kind to operate across so many categories, in real time, and at this depth. Our in-house team has developed custom language models and layered them with planning, scheduling, and verification systems that work in sync and respond in real time. The result is a multi-agent AI framework that collaborates across categories to deliver a seamless experience. The system is currently in beta, allowing us to learn from real interactions and continue strengthening it,' said Sanjay Mohan, Group CTO, MakeMyTrip. In 2023, MakeMyTrip became one of the first travel platforms to integrate GenAI into its core booking experience. This early investment in AI builds on a broader track record of using technology to solve real-world traveller challenges. Over the years, the platform has introduced features such as Fare Lock, Zero Cancellation, voice-led customer support, and, recently, predictive tools for train bookings. The current launch extends that momentum, bringing AI deeper into the platform and across the entire journey from planning and purchase to service and support. The next phase of development will introduce richer semantic search capabilities, AI-driven use cases on images & videos, enabling users to move beyond structured filters and interact through more abstract, intent-led queries. This will allow the system to understand and respond to nuanced travel needs, making discovery even more fluid and personalised. As the GenAI platform evolves, MakeMyTrip will continue to push the boundaries of how travellers plan, book, and experience their trips. About MakeMyTrip: MakeMyTrip Limited is India's leading online travel company, with a vision to become the most comprehensive and trusted platform for travellers and partners alike. We are driven by world-class technology, industry-first innovations, and deep consumer insights. Over the 25-year journey to date, we have more than 83.2 million lifetime transacted users. We own and operate several well-recognized online brands, including MakeMyTrip, Goibibo, and redBus. Through our primary websites— and — and mobile platforms, travellers can research, plan, and book a wide range of travel services and products, both within India and overseas. Our offerings include air ticketing, hotel and alternative accommodations, holiday packages, rail ticketing, bus ticketing, taxis, forex services, and ancillary travel needs such as third-party travel insurance and visa application processing.

GHMC partners with Google, wil launch GenAI- based Pilot Project
GHMC partners with Google, wil launch GenAI- based Pilot Project

United News of India

time5 days ago

  • Business
  • United News of India

GHMC partners with Google, wil launch GenAI- based Pilot Project

Hyderabad, Aug 4 (UNnI) In a groundbreaking move to redefine urban governance, the Greater Hyderabad Municipal Corporation (GHMC) has partnered with Google to launch a GenAI-based pilot project aimed at solving key civic challenges and improving citizen services across the city. This initiative is part of Telangana Chief Minister A. Revanth Reddy's vision to transform Hyderabad into a Gen AI-enabled city. A virtual Google Meet was convened today evening to discuss the roadmap for this ambitious project. The session was attended by *MA&UD Secretary Ilambarthi, GHMC Commissioner RV Karnan, IT Additional Commissioner Anuraag Jayanthi and senior representatives from Google. The GenAI (advanced to AI) pilot will explore futuristic, tech-driven solutions to common urban issues and focus on creating a responsive and intelligent city administration. Speaking on the occasion, Karnan said 'This collaboration marks a milestone in GHMC's digital transformation journey'. Once tested successfully, these AI tools will be scaled city-wide, enabling Hyderabad to serve as a national model for smart, tech-powered urban living, said the GHMC Commissioner. This partnership with Google is not just a tech experiment but a step toward building a smarter, healthier, and more efficient Hyderabad for all citizens, Karnan added. Key areas under Google's AI focus include: AI-Enabled Government and Citizen Services; GenAI-Powered Search Bar for Government Websites; Conversational Chatbots and AI Search Tools for Government Employees; AI-Based Citizen Enquiry Classification System; Blockchain-Enabled Verifiable Credentials for G2C Services; AI-Based Tender Evaluation System; Smart Parking Management Using AI; AI for Solid Waste Management Optimization; Automated Form Filling for Public Applications;Real-Time Tracking of Public Buses via Google Maps; AI-Driven Road Safety and Traffic Models;Google Cloud APIs for FHIR-Compliant Health Records ;Citywide Health Analytics Platform ;AI for Vector-Borne Disease Detection & Prevention ;AI Monitoring of Lake Dumping and C&D Waste and Manya'- An AI Assistant for ASHA Workers. UNI KNR RKM

Alphabet signals ‘AI arms race' is alive and well, analysts say
Alphabet signals ‘AI arms race' is alive and well, analysts say

CNBC

time24-07-2025

  • Business
  • CNBC

Alphabet signals ‘AI arms race' is alive and well, analysts say

Alphabet's strong earnings report seems to be quashing any fears on Wall Street that the artificial intelligence trade has peaked. The Google parent's second-quarter results — released on Wednesday afternoon — painted a healthy picture of the tech stalwart's current AI ambitions. Back in February, the company forecast it would invest an expected $75 billion in capital expenditures this year as builds out its AI offerings. But on Wednesday, the company upped this figure to $85 billion, justifying this increase by pointing to "strong and growing demand for our Cloud products and services." Boosted by Alphabet's positive second-quarter earnings, chip stocks such as Nvidia , Broadcom , Micron , ASML and Advanced Micro Devices all rose during Thursday's session. GOOGL 1D mountain Alphabet shares in the past day If Alphabet's earnings report is any indication, the competition amongst tech old guards to build the best and biggest AI products is merely in its first innings, according to Wolfe Research. "Alphabet's results provided further fuel for the AI spending narrative as demand for AI products drove an increase in sales and capital spending, with GOOGL raising its outlook to spend an additional $10B in 2025," the firm wrote in a Thursday note. It continued: "Our sense is GOOGL's results will continue to spur the AI 'Arms Race' across Mag 7 companies and the market as a whole. We expect further upside revisions to capital spending by the Mag 7 over the course of this earnings season as the race heats up and companies continue to invest heavily as aggregate spending is set to grow 40% y/y in 2025." Wall Street's reaction Across Wall Street, analysts such as Bernstein's Mark Shmulik and UBS' Randy Abrams highlighted Alphabet's foray into the AI arena as they parsed the company's results . "Investors have long been clamoring for Google to get more 'aggressive' in the AI race, with solid performance in Search and Cloud pointing to solid [return on invested capital] thus far," Shmulik wrote. "Google was the first hyperscaler to report and will be a positive signal if its peers echo similar sentiment of higher demand further pushing up spending and delaying the point on catching demand," Abrams said. "For the tech supply chain, TSMC already kicked off the season discussing its expectations on AI led demand through 2026 and we expect hardware results over the next few weeks to still see ramps though 2H25." Meanwhile, Deutsche Bank analyst Benjamin Black pointed to this increased AI demand as a bright spot on Alphabet's latest report. "Capex expectations for FY25 increased by $10bn to $85bn despite continued supply constraints as AI Investments and Cloud infrastructure supply requirements still outpace demand," Black wrote. Brian Nowak, an analyst at Morgan Stanley, underscored that Alphabet's innovative investments could be a longer-term catalyst driving upside in the years to come. "Search, YouTube and Google Cloud all accelerated as GenAI-enabled innovation is driving faster growth," the analyst said. "Our EPS ests are largely unchanged.... but we remain OW as this accelerated pace of innovation sets up GOOGL for more durable multi-year growth." Barclays analyst Ross Sandler and Ronald Josey of Citi pointed out that Wednesday's results show that Alphabet's previous investments are finally beginning to pay off. "Alphabet showed off a lot of great metrics in 2Q, everything from search paid clicks to cloud revenues are accelerating on the back of years of heavy AI investments," Sandler wrote. "Given Google's Commercial and AI queries continue to grow as its AI surfaces support more use cases now that AI-O is global, AI Mode expands, and Gemini adoption ramps, Google's newer products appear to be resonating as its strategy comes into view," Josey added. JPMorgan analyst Doug Anmuth was similarly bullish on the company's print. "Google delivered what we believe is a defining quarter w/32% Google Cloud revenue growth, increasing scale of AI search products, and greater benefits from AI across every part of the business," Anmuth said. "We believe the combination of strong AI-driven Cloud demand and accelerating backlog makes Google Cloud a bigger driver of the bull case going forward."

Netenrich Deepens India Commitment with Strategic BFSI Win and New Mumbai Office
Netenrich Deepens India Commitment with Strategic BFSI Win and New Mumbai Office

News18

time24-07-2025

  • Business
  • News18

Netenrich Deepens India Commitment with Strategic BFSI Win and New Mumbai Office

Mumbai, Maharashtra, India – Business Wire India Netenrich, a leader in outcome-driven security operations, today announced a new customer engagement with Nuvama Group (NSE:BSE – Nuvama), one of India's leading Wealth Management firms. This engagement, focused on transforming security operations, coincides with the opening of Netenrich's new office in Mumbai, which will serve as a hub for the company's focus on India's financial services sector. This engagement with Nuvama Group is a landmark example of Netenrich's strategic focus on the Indian BFSI sector. It signals a significant step in the company's regional growth strategy and reflects its commitment to delivering adaptive, intelligence-driven security tailored to India's regulated financial sector. The move deepens Netenrich's investment in India, transitioning from a long-standing R&D and engineering presence to a direct, customer-facing operation. With years of experience delivering outcome-based security for complex enterprise environments, the company is now focused on bringing its proven model to India's financial sector. 'Our expansion into Mumbai marks a critical step in our commitment to securing India's financial sector," said Raju Chekuri, Chairman and CEO of Netenrich. 'Legacy SIEMs and fragmented XDR tools are no match for today's GenAI-enabled threats. Financial leaders need a modern, data-driven security model that delivers measurable outcomes, not more alerts. Our considerable advantage is our foundation on the Google SecOps Enterprise platform, where our Adaptive MDR offering combines powerful technology with deep domain expertise. This enables institutions move from reactive defense to intelligent, outcome-driven security operations." To address these modern challenges, Nuvama Group is strengthening its overall security posture by deploying Netenrich Adaptive MDR (Managed Detection and Response), a data- first, intelligence-driven service that combines proactive threat detection, continuous risk assessment, and automated response capabilities. 'We've reached a point where proactive, intelligence-driven security is no longer optional," said Harsh Jha, Chief Technology Officer (CTO) at Nuvama Group. 'Netenrich brought the technical depth and operational clarity we were looking for, not just in tooling, but in execution. They understood what we needed and responded with practical solutions." This new customer engagement is a cornerstone of Netenrich's broader regional vision. The Mumbai location will serve as a hub for sales, field engineering, and client engagement, complementing the company's existing technology centers in Hyderabad, Bhimavaram, and Bengaluru. The new office is located at: Netenrich Technologies Private Limited, G Block, Plot C 59, 11th Floor, Platina, Bandra Kurla Complex, Mumbai, Maharashtra – 400051, India Netenrich plans to expand its local team and deepen its collaborations with cloud providers and compliance experts as it grows its India presence. With increasing demand for cybersecurity talent and expertise in India's BFSI space, the company expects Mumbai to play a critical role in its regional strategy. Netenrich's approach also aligns with India's evolving regulatory landscape. It's Adaptive MDR solution helps BFSI institutions address mandates from key regulators such as RBI, SEBI, and CERT-In by combining contextual threat monitoring, automated response, and compliance-ready reporting. About Nuvama Group Nuvama has built a strong foundation of trust and reputation in the Indian market over 25 years. As one of India's leading integrated wealth management firm in India, Nuvama oversees INR 4,30,651 Cr of client assets and caters to a diverse set of clients which includes 12+ lac affluent and HNIs and 4,250+ of India's most prosperous families, as of Q4 FY25. Nuvama offers wealth management solutions, covering investment advisory, estate planning, investment management, lending and broking services for individuals, institutions, CXOs, professional investors, and family offices. It also offers a wide bouquet of alternative asset management products and is a leading player in capital markets. For more details, please visit: About Netenrich Netenrich is redefining security operations with a proactive, shift-left approach. Our Adaptive MDR solution, powered by Resolution Intelligence Cloud™ technology, leverages artificial intelligence and big data to deliver customized experiences and data-driven results for every client. With a focus on agility and innovation, our solution evolves with your changing needs and brings you a step closer to achieving autonomic operations. As a trusted and pure-play Google partner specializing in Google SecOps, we've transformed hundreds of customers across various sectors, including technology ISVs, healthcare, finance, and technology. From our global hubs, we provide 24/7 proactive uninterrupted operations, peak performance, and peace of mind. (Disclaimer: The above press release comes to you under an arrangement with Business Wire India and PTI takes no editorial responsibility for the same.). PTI (This story has not been edited by News18 staff and is published from a syndicated news agency feed - PTI) view comments First Published: Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.

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