Latest news with #GenAI-enhanced
Techday NZ
31-07-2025
- Business
- Techday NZ
Quest Software boosts Australian channel strategy with new leaders
Quest Software has announced new leadership appointments to strengthen its channel partner strategy across Australia, signalling an increased commitment to the country's enterprise sector and its partner ecosystem. Maureen Perrelli has been appointed as Chief Channel Officer to lead Quest Software's global channel strategy. Perrelli's previous roles include Vice President of Worldwide Channel Sales at NCR and Chief Revenue Officer at Brivo, alongside her experience at Oracle, GE and Secureworks. Within the Asia Pacific and Japan region, Angela Maniscalco steps into the Head of Channel post after five years leading erwin sales across APJ and ANZ, including during and after its integration into Quest. Maniscalco's earlier experience includes serving as Head of Strategic Partnerships and Marketing APAC at Insight. Channel focus These appointments are positioned as part of a targeted effort to grow Quest's local presence by delivering enhanced partner programs, increased enablement, and new opportunities for enterprise collaboration. Quest sees the Australian partner ecosystem as a central component in driving growth, particularly in sectors faced with high regulatory requirements. "Australian partners are at the heart of Quest's growth strategy as we expand our cybersecurity, data, and modernisation portfolios. Our goal is to build deeper and more strategic partnerships that deliver strong customer outcomes, especially in complex, highly regulated sectors such as finance, government and healthcare," said Maureen Perrelli, Chief Channel Officer at Quest Software. The company has outlined plans to expand and improve its partner program. Central to this refreshed approach are enhanced enablement resources, new certification pathways, and a suite of benefits across Quest's solution areas. Three solution pillars Quest Software is grouping its offerings into three primary areas. The first is Cybersecurity & IT Resilience, which includes tools for Active Directory protection, threat detection and recovery. Among the upcoming products, the GenAI-enhanced Security Guardian is scheduled to launch later in 2025, promising to enhance detection and response capabilities for environments using Active Directory and Microsoft Entra ID. The second area, AI-ready Data & Governance, equips organisations with support for discovering, governing, and preparing enterprise data for compliance, analytics and future AI initiatives. This emphasis responds to increasing regulatory scrutiny and the drive toward making enterprise data audit-ready for statutory compliance and analytics. The third core pillar, Migrations & Modernisation, encompasses migration solutions for Microsoft platforms such as Active Directory, Exchange, and SQL Server. Quest points to its On Demand Migration platform, the first migration product to achieve Microsoft 365 Certification, providing assurances to partners involved in cloud transformation projects. Quest expects these solution pillars to be strengthened by the new leadership structure and targeted partner program enhancements. Deeper partner engagement The company is also investing in joint go-to-market initiatives and field engagement, aiming to equip its Australian partners to address customer challenges more effectively and grow their own businesses. "Our strategy is simple: put customer outcomes first by working closely with trusted partners. It's not just about building great products, it's about how we take them to market together and create real value for customers," Perrelli added. Quest Software states its ongoing commitment is to deliver technology and solutions that support enterprise needs around data management, cybersecurity and platform modernisation. The company's larger client base includes over 45,000 organisations worldwide, among them more than 90% of the Fortune 500.
Associated Press
24-03-2025
- Business
- Associated Press
Lexbe CoPilot GenAI Now Included with the Lexbe eDiscovery Platform at No Additional Cost
Austin, Texas, March 24, 2025 (GLOBE NEWSWIRE) -- Lexbe, a leading provider of high-performance, cloud-based eDiscovery solutions, announces that Lexbe CoPilot, its Generative AI-powered document review assistant, is now included in all Lexbe eDiscovery Platform hosting plans at no additional cost. This game-changing enhancement ensures that law firms, corporate legal teams, and litigation professionals of all sizes can leverage GenAI-enhanced document review without additional expenses, significantly boosting efficiency, accuracy, and case strategy. Lexbe CoPilot equips attorneys and paralegals with the latest generation of GenAI large language models (ChatGPT and Claude), which automate several use cases in the eDiscovery workflow. This includes summarizing key documents and depositions, analyzing financial and medical records, identifying relevant case information, streamlining privilege and issue tagging, and enhancing search capabilities—all within Lexbe's secure, cloud-based eDiscovery Platform. 'By integrating Lexbe CoPilot at no additional cost, Lexbe is setting a new standard for accessibility in AI-powered legal technology,' said Doug Austin, Editor of eDiscovery Today. 'This decision eliminates cost barriers that have historically prevented firms from leveraging GenAI in eDiscovery, allowing more legal teams to benefit from time-saving automation and improved document review accuracy.' Legal teams handling large-scale litigation can now take advantage of Lexbe CoPilot's advanced AI capabilities to speed up the review process while maintaining the high level of accuracy required in legal proceedings. By automating routine tasks, attorneys can focus more on substantive case analysis and strategy development. 'Lexbe CoPilot has revolutionized how we handle document review,' said Jessica Wehby, Director of E-Discovery Support at Lightfoot Franklin & White LLC. 'The GenAI capabilities allow us to process and analyze case materials faster and more efficiently than ever before, making a profound impact on our eDiscovery workflow and case preparation.' With this latest announcement, Lexbe continues to lead the industry in providing powerful, cost-effective eDiscovery technology that enables law firms to compete effectively, regardless of size. The inclusion of Lexbe CoPilot in every platform plan ensures that all litigation teams, from boutique firms to large legal departments, can benefit from cutting-edge AI-powered legal technology without increasing their costs. To learn more about Lexbe CoPilot and the Lexbe eDiscovery Platform, visit About Lexbe
Associated Press
18-02-2025
- Business
- Associated Press
Canadians have polarizing views on evolving payment innovations with security concerns being top-of-mind, reveals new Payments Canada study
The appeal of new technologies such as GenAI, social commerce, passkeys and pay-by-bank are viewed through a 'security first' lens by Canadians. OTTAWA, ON, Feb. 18, 2025 /CNW/ - Canadians are divided in embracing evolving technologies that have the potential to change our shopping experiences along with how we pay and get paid. Concerns around security, lack of familiarity and a sense of contentment with existing payment and shopping experience technologies impact the appeal of newer innovations. This concern surrounds current and potential innovations like generative artificial intelligence (GenAI), social commerce and pay-by-bank reveals a new study from Payments Canada. 'Canadians prioritize security and privacy while also expecting ease and convenience in their shopping experience, particularly in the way they pay,' said Jon Purther, Director of Research at Payments Canada. 'They seek innovations that strike a balance between these factors. However, Canadians are divided on the appeal of innovations that have the potential to reshape our shopping and payment experiences, with security being a key concern. In our study, we also found that many Canadians had not yet formed a view around their appeal, which infers that they are reserving judgment until they become more familiar with newer technologies.' Key study findings: Canadians have polarizing perspectives around leveraging GenAI (generative artificial intelligence). GenAI has many applications when it comes to making payments or receiving services. This includes generating personalized discounts or pricing for consumers, providing them with virtual shopping assistants such as chatbots or providing product recommendations. GenAI can also support fraud detection by flagging unusual transaction activities, predicting user payment preferences and auto-filling details to speed up the checkout process while also generating personalized loyalty programs. Canadians are divided on using GenAI to improve their work and lifestyle; 43% are interested in leveraging these technologies, 44% are not interested and 13% are unsure. Younger Canadians aged 18-34 have more interest (56%) than middle-aged Canadians 35-54 (48%) and older Canadians aged 55+ (31%). Fraud detection and prevention is thought to be the most beneficial way of leveraging GenAI among Canadians (45%). Canadians have mixed views on the appeal of GenAI to enhance the online shopping experience; 28% consider it appealing, 34% say it's unappealing to them and 38% say it's neither appealing nor unappealing. GenAI-enhanced online shopping experiences are more appealing to younger Canadians aged 18-34 (39%) compared to middle-aged Canadians (29%) and older Canadians (21%). More than 1 in 10 Canadians have used social media commerce but security concerns are a key deterrent. Social commerce enables consumers to buy and sell products directly through social media platforms without leaving the platform or app. Overall, 12% of Canadians have sent or received money from a friend or family member using social media platforms, such as Instagram, WhatsApp, Messenger or TikTok. Overall, 13% of Canadians have made a purchase within social media platforms, such as Instagram, Pinterest and TikTok. Social commerce appeals to around 1 in 5 Canadians (18%), with 46% who say it is unappealing and 36% who say it's neither appealing nor unappealing. Of those who consider social commerce appealing, reasons include convenience and ease (40%), useful and interesting (6%) and a preferential way of purchasing items (5%). Among those who do not find social commerce appealing, key concerns include security (48%), not being of interest or useful (14%), not using or liking social media (10%) and not wanting to make impulsive purchases (5%). Pay-by-bank, which allows consumers to make transactions directly from their bank account to the merchant, bypassing traditional payment methods like credit and debit cards, is appealing to 29% of Canadians. Consumers select pay-by-bank (also known as account-to-account) at checkout, typically on an e-commerce website, app or point-of-sale terminal, which then redirects the consumer to their online banking platform or app where they can then approve the transaction. Overall, 29% of Canadians find pay-by-bank appealing, 33% do not find it appealing and 38% are neutral. Newcomers to Canada (53%) and gig workers (47%) are significantly more likely to use pay-by-bank. The key attraction of pay-by-bank is security with 32% of Canadians indicating it offers greater security. This is because when making an online purchase consumers do not have to enter their credit or debit card information directly on the merchant site. Instead, they are redirected to their online/mobile banking platform to confirm the payment transaction. The payment is made via an account-to-account (A2A) transfer directly from the consumer's bank account. Incentives would encourage Canadians to use pay-by-bank, with 60% more likely to use it with incentives such as cashback offers or rewards points. Only 22% of older Canadians would use pay-by-bank, compared to 34% of young Canadians and 28% of middle-aged Canadians. Half of Canadians (50%) find passkeys an appealing alternative method of user authentication that eliminates the need for usernames and passwords. Passkeys are integrated into online payments during checkout and linked to the consumer's bank account, digital wallet or card issuer, with the consumer being prompted to authenticate the purchase with a passkey on their device using biometrics (for example, their fingerprint, facial or voice recognition). Passkeys are considered more secure than passwords because there isn't a string of characters to memorize, making them harder to hack. Passkeys do not need to be changed, cannot be stolen by someone guessing or peeking over your shoulder, and there is no way to accidentally use one on the wrong website. Overall, 47% of Canadians say they are likely to use passkeys instead of passwords for logging into their email and online/mobile banking accounts, or e-commerce sites if the option was available. However, 23% do not find passkeys appealing, and 27% remain neutral. Among those that do not find passkeys appealing, key concerns include it being less secure (27%), lack of interest or need (20%), a perception of complexity/finding it confusing (16%), lack of understanding (12%) and lack of trust (7%). About the study: 1,500 Canadians were interviewed online each wave, between February 26 and March 8, 2024, (wave 1) and between June 24 and July 5, 2024, (wave 2) using Leger's online panel. The margin of error for this study was +/ 2.5%, 19 times out of 20. About Payments Canada: Payments Canada makes payments easier, smarter and safer for people living in Canada by providing secure and resilient infrastructure where payments are cleared and settled between financial institutions. We are a public purpose organization that owns and operates Canada's payment systems, Lynx, the Automated Clearing Settlement System (ACSS) and the forthcoming Real-Time Rail (RTR), and are responsible for the by-laws, rules and standards that support these systems. In 2024, our systems cleared and settled $107 trillion — more than $424 billion every business day. Some of the transactions that pass through our systems include debit card payments, pre-authorized debits, direct deposits, bill payments, wire payments and cheques. Payments are an essential part of our economy and way of life. From a down payment on a home, an invoice paid to a local business or a first paycheque — payments keep Canadians and the economy moving forward. For media inquiries, please visit Payments Canada's media centre.
