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Yahoo
27-05-2025
- Business
- Yahoo
FreshDirect ventures into physical retail
This story was originally published on Grocery Dive. To receive daily news and insights, subscribe to our free daily Grocery Dive newsletter. FreshDirect has opened a temporary brick-and-mortar store in Southampton, New York, marking the e-grocer's first venture into the world of physical retail. The pop-up location in the resort town near the tip of Long Island opened its doors on Friday and will remain in operation until the end of December. Known as FreshDirect on Main, the store carries an assortment of local foods, including farm-fresh produce, small-batch cheeses, olive oil and seasonal items. It also features a coffee counter that offers croissants and prepared foods, according to FreshDirect. FreshDirect also plans to host activities such as ice cream socials and wine tastings in the store. In addition, the grocer said it intends to hold events including pizza-making classes next month in a house in nearby East Hampton, which, like Southampton, is part of the Hamptons, a group of seaside villages about 90 miles from New York City. FreshDirect, which currently provides next-day grocery delivery service to communities in the Hamptons, said it is looking into offering same-day service to the area by using the pop-up store to fulfill orders. Launched in 2002, FreshDirect is owned by Turkish rapid-delivery company Getir, which acquired the grocery delivery company from Ahold Delhaize in late 2023. Ahold Delhaize opted to sell FreshDirect just three years after buying a majority stake in it. FreshDirect's business is centered on its delivery service in the New York City region. The company, based in the New York borough of the Bronx, said earlier this month that it would resume service in parts of Pennsylvania and Delaware, reversing a decision from mid-2022 to reduce its service areas. Recommended Reading Getir pulls out of the US but says FreshDirect will keep operating Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Miami Herald
27-05-2025
- Business
- Miami Herald
FreshDirect ventures into physical retail
FreshDirect has opened a temporary brick-and-mortar store in Southampton, New York, marking the e-grocer's first venture into the world of physical retail. The pop-up location in the resort town near the tip of Long Island opened its doors on Friday and will remain in operation until the end of December. Known as FreshDirect on Main, the store carries an assortment of local foods, including farm-fresh produce, small-batch cheeses, olive oil and seasonal items. It also features a coffee counter that offers croissants and prepared foods, according to FreshDirect. FreshDirect also plans to host activities such as ice cream socials and wine tastings in the store. In addition, the grocer said it intends to hold events including pizza-making classes next month in a house in nearby East Hampton, which, like Southampton, is part of the Hamptons, a group of seaside villages about 90 miles from New York City. FreshDirect, which currently provides next-day grocery delivery service to communities in the Hamptons, said it is looking into offering same-day service to the area by using the pop-up store to fulfill orders. Launched in 2002, FreshDirect is owned by Turkish rapid-delivery company Getir, which acquired the grocery delivery company from Ahold Delhaize in late 2023. Ahold Delhaize opted to sell FreshDirect just three years after buying a majority stake in it. FreshDirect's business is centered on its delivery service in the New York City region. The company, based in the New York borough of the Bronx, said earlier this month that it would resume service in parts of Pennsylvania and Delaware, reversing a decision from mid-2022 to reduce its service areas. Copyright 2025 Industry Dive. All rights reserved.
Kuwait Times
26-05-2025
- Business
- Kuwait Times
In India's congested cities, delivery apps cash in
MUMBAI: In India's sprawling financial hub of Mumbai armies of 'dabbawalas' have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones — within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established 'mom and pop' stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes. These warehouses are known within the industry as 'dark stores', a reference to being closed off to customers. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider — the modern-day 'dabbawala', Hindi for 'lunchbox man'. Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. For millions of customers, it's an easy way to avoid shopping in the sweltering heat — visiting multiple food stalls — and spending hours navigating the country's notorious traffic jams. Growth has been 'very strong', BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 percent over the next two to three years. 'When you talk of a large industry transforming and growing at this pace, that is unprecedented,' he said. Delivery apps such as Getir or Jokr have faltered in Europe and the United States in recent years, as pandemic-induced demand wore off and rising inflation pinched customer wallets. But sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two kilometer (one mile) radius of a 'dark store', said Parekh. 'The revenue potential in that catchment is very high,' he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra, a regular user, admits that they make him 'lazy', but argues that the convenience is unbeatable. 'I just press a bunch of keys and all of it comes delivered to home,' says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. 'One of the problems with e-commerce players like Amazon is that, until now, they've relied on these big fulfilment centers that sit on the outside or outskirts of cities,' said Satish Meena of Datum Intelligence. 'These aren't suited for rapid delivery, which is why they now need to invest to build their own dark store networks within urban areas.' However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. 'My sense is that the market is good enough for two to three players,' said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. 'Some of the early movers, with hyperlocal capabilities obviously, have an advantage here.' The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for 'a nationwide movement' against newer platforms. Its president likened quick commerce to being a 'modern-day East India Company', a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. 'When I think of groceries I think, 'I can just order it online',' said Ravindra. – AFP
Time of India
26-05-2025
- Business
- Time of India
In India's congested cities, delivery apps cash in
HighlightsThe rise of quick commerce apps in India is transforming the retail landscape, with companies like BigBasket achieving delivery times as short as 10 minutes from their 'dark stores'. India's quick commerce market is projected to grow from $100 million in 2020 to an estimated $6 billion in 2024, with potential to reach $40 billion by the end of the decade, fueled by densely populated urban areas. The Confederation of All India Traders has called for a nationwide movement against quick commerce platforms, likening them to a 'modern-day East India Company' threatening small, family-run businesses. In India's sprawling financial hub of Mumbai armies of "dabbawalas" have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones -- within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established "mom and pop" stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes. These warehouses are known within the industry as " dark stores ", a reference to being closed off to customers. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider -- the modern-day "dabbawala", Hindi for "lunchbox man". Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. - 'Unprecedented' - For millions of customers, it's an easy way to avoid shopping in the sweltering heat -- visiting multiple food stalls -- and spending hours navigating the country's notorious traffic jams. Growth has been "very strong", BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 percent over the next two to three years. "When you talk of a large industry transforming and growing at this pace, that is unprecedented," he said. Delivery apps such as Getir or Jokr have faltered in Europe and the United States in recent years, as pandemic-induced demand wore off and rising inflation pinched customer wallets. But sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two kilometre (one mile) radius of a "dark store", said Parekh. "The revenue potential in that catchment is very high," he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra , a regular user, admits that they make him "lazy", but argues that the convenience is unbeatable. "I just press a bunch of keys and all of it comes delivered to home," says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. "One of the problems with e-commerce players like Amazon is that, until now, they've relied on these big fulfilment centres that sit on the outside or outskirts of cities," said Satish Meena of Datum Intelligence. "These aren't suited for rapid delivery, which is why they now need to invest to build their own dark store networks within urban areas." - 'Just order it online' - However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. "My sense is that the market is good enough for two to three players," said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. "Some of the early movers, with hyperlocal capabilities obviously, have an advantage here." The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for "a nationwide movement" against newer platforms. Its president likened quick commerce to being a "modern-day East India Company", a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. "When I think of groceries I think, 'I can just order it online'," said Ravindra.
Qatar Tribune
26-05-2025
- Business
- Qatar Tribune
In India's congested cities, delivery apps cash in
Agencies In India's sprawling financial hub of Mumbai armies of 'dabbawalas' have for decades crisscrossed the city by foot and bicycle, delivering home-cooked food to office workers who are keen to avoid the searing heat and traffic-snarled streets. Now, across the country, young entrepreneurs are taking that tradition to the next level with the explosion of shopping apps that allow customers to get hold of not only food and drink but anything else from clothes to iPhones — within minutes. The so-called quick commerce apps are redefining the retail game, not only disrupting e-commerce titans such as Amazon with their speed and efficiency but also long-established 'mom and pop' stores which are no longer convenient enough. At a warehouse managed by online grocer BigBasket in central Mumbai, employees work with military-like precision to pull off deliveries in just 10 minutes. These warehouses are known within the industry as 'dark stores', a reference to being closed off to customers. When a new order is received, a worker leaps into action, darting through aisles filled with everything from fizzy drinks to vegetables, packing a bag of groceries handed to a motorbike rider — the modern-day 'dabbawala', Hindi for 'lunchbox man'. Local tech companies have poured in billions to set up these nifty logistical networks across big cities, fuelling India's rapid shopping industry. For millions of customers, it's an easy way to avoid shopping in the sweltering heat — visiting multiple food stalls — and spending hours navigating the country's notorious traffic jams. Growth has been 'very strong', BigBasket co-founder Vipul Parekh told AFP, pointing to forecasts that indicate a compounded annual growth rate of more than 60 percent over the next two to three years. 'When you talk of a large industry transforming and growing at this pace, that is unprecedented,' he said. Delivery apps such as Getir or Jokr have faltered in Europe and the United States in recent years, as pandemic-induced demand wore off and rising inflation pinched customer wallets. But sales in India have soared from $100 million in 2020 to an estimated $6 billion in 2024, according to projections by market analysis firm Datum Intelligence. This could hit $40 billion by the end of the decade, according to investment bank JM Financial. Companies say India's quick commerce's growth is partly down to the sheer scale of people living in tight-packed cities within a roughly two kilometer (one mile) radius of a 'dark store', said Parekh. 'The revenue potential in that catchment is very high,' he said. A lack of many traditional supermarket grocery chains in India aid the business model, he said. Rinish Ravindra, a regular user, admits that they make him 'lazy', but argues that the convenience is unbeatable. 'I just press a bunch of keys and all of it comes delivered to home,' says the 32-year-old, who works in Mumbai's film industry. Local players have made rapid progress but competition is heating up. Amazon is getting its act together, along with Walmart-owned Flipkart and billionaire Mukesh Ambani's Reliance Industries as they belatedly roll out rapid delivery offerings. 'One of the problems with e-commerce players like Amazon is that, until now, they've relied on these big fulfilment centers that sit on the outside or outskirts of cities,' said Satish Meena of Datum Intelligence. 'These aren't suited for rapid delivery, which is why they now need to invest to build their own dark store networks within urban areas.' However, a more crowded industry threatens the sustainability of the sector that has already seen one prominent start-up go bust. 'My sense is that the market is good enough for two to three players,' said Rahul Malhotra of Bernstein, a research firm, adding that the total addressable market may be worth around $50-$60 billion. 'Some of the early movers, with hyperlocal capabilities obviously, have an advantage here.' The sector could also face challenges from thousands of small, family-run shops. The Confederation of All India Traders, a leading industry group that claims to represent over 90 million small businesses, has called for 'a nationwide movement' against newer platforms. Its president likened quick commerce to being a 'modern-day East India Company', a reference to the rapacious British power that began in the 17th century to seize swathes of India, preceding colonial rule. For now, customers are voting with their wallets. 'When I think of groceries I think, 'I can just order it online',' said Ravindra.
