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CNBC
6 days ago
- Business
- CNBC
These 10 jobs are the least AI-safe, according to new Microsoft report: 5 are in customer service
It's no secret that artificial intelligence has changed the way people find information, talk to their peers and even plan their weekly to-do lists. The technology also has the power to change your job responsibilities — or get rid of them altogether. Take Microsoft's new report, "Working with AI: Measuring the Occupational Implications of Generative AI," which analyzed the adoption of AI by different workers and its possible impact on their jobs. Microsoft found that many desk jobs are at risk of being upended, as AI can complete a significant amount of their work duties. Researchers at the tech giant examined 200,000 anonymous and privacy-scrubbed conversations between their chatbot, Bing Copilot, and U.S. users collected between January and September 2024. "We find the most common work activities people seek AI assistance for involve gathering information and writing, while the most common activities that AI itself is performing are providing information and assistance, writing, teaching, and advising," researchers wrote in the report. Based on the findings, these are the top 10 least AI safe jobs — with the highest exposure to the technology: "Interpreters and Translators are at the top of the list, with 98% of their work activities overlapping with frequent Copilot tasks with fairly high completion rates and scope scores," the report said. "Other occupations with high applicability scores include those related to writing/editing, sales, customer service, programming, and clerking." The report also named the occupations that were the most AI proof, largely consisting of medical and blue-collar jobs, typically requiring more physical or hands-on work. Those include roles like phlebotomists and nursing assistants, to ship engineers and tire repairers. Microsoft's report doesn't mean a robot is coming to take your job tomorrow. However, if you want to stay competitive in today's ever-changing job market, you should learn everything you can about AI tools and how you can use them to benefit your employer, according to Jensen Huang, co-founder and CEO of Nvidia. "Every job will be affected, and immediately. It is unquestionable," Huang, 62, said at the Milken Institute's Global Conference 2025 on May 6. His $4.2 trillion company designs some of the computer chips that power popular AI tools. "You're not going to lose your job to an AI, but you're going to lose your job to someone who uses AI." Companies like Shopify, Duolingo and Fiverr are already urging — or requiring — that some, or all, of their employees use AI on the job. Duolingo co-founder and CEO Luis von Ahn and Shopify CEO Tobias Lütke have also said they would only increase headcount if a job cannot be automated. But in a world where chatbots can carry out many of the tasks once done by people, there are many skills that only humans can possess, including empathy, curiosity, social and emotional intelligence, leadership and relationship building. Fostering these skills is essential if you want to thrive in the age of AI, says Stanford business lecturer Robert E. Siegel. "The AI revolution is real, and rather than fearing this, we should see it as a chance to evolve and grow," Siegel wrote for CNBC Make It in June. "By cultivating human skills, understanding industry ecosystems, embracing change, and focusing on internal and external relationships, you can build a career that not only survives but thrives in the age of AI."
CNBC
28-05-2025
- Business
- CNBC
Nvidia CEO: You won't lose your job to AI—you'll 'lose your job to somebody who uses AI'
You probably don't need to worry about a robot taking your job, says Nvidia CEO and co-founder Jensen Huang. You should, however, expect your job status to be threatened by people who understand artificial intelligence better than you do, Huang said at the Milken Institute's Global Conference 2025 on May 6. "Every job will be affected, and immediately. It is unquestionable," said Huang, 62, whose $3.3 trillion company designs some of the computer chips that power popular AI tools. "You're not going to lose your job to an AI, but you're going to lose your job to someone who uses AI." There aren't any job postings on Indeed that AI can do completely on its own, CEO Chris Hyams told CNBC Make It on March 31. But two-thirds of roles on the platform include tasks that AI can perform reasonably well, said Hyams. Humans who can train AI systems to do so are becoming more desirable for employers, said Huang: "There are about 30 million people in the world who know how to program and use this technology to its extreme. The instrument we invented, we know how to use, but the other 7-and-a-half billion people don't."Not every CEO in the AI industry fully agrees with Huang. The tech could eliminate half of all entry-level white-collar jobs within the next one-to-five years, Anthropic CEO Dario Amodei told Axios on Wednesday. "Cancer is cured, the economy grows at 10% a year, the budget is balanced — and 20% of people don't have jobs," Amodei predicted, adding that he sees AI evolving from assisting many entry-level jobs to automating their responsibilities entirely. One potential end result, he said: CEOs will simply stop listing as many new jobs for hire. Companies like Shopify, Duolingo and Fiverr are already encouraging — or mandating — that some, or all, of their employees incorporate AI into their work. At Shopify, managers are encouraged to exhaust those tools before asking for more headcount, according to a company-wide memo from CEO Tobi Lutke. Huang, for his part, has said that AI will lead to at least some job creation, particularly in fields like software engineering and computer programming. "What used to be human-coded softwares running on CPUs are now machine learning generated softwares running on GPUs," he said at The Hill and Valley Forum in April. "Every single layer of the tooling of it ... is being invented right now and it creates tons of jobs at the next layer ... A whole bunch of new trade jobs have to be created." Huang has frequently touted AI's current ability to help workers do their jobs more efficiently. He personally uses chatbots like Google's Gemini and OpenAI's ChatGPT to write his first drafts, he said on a January 7 episode of Wharton organizational psychologist Adam Grant's "ReThinking" podcast. You can also use these tools for more complex projects, he noted at the conference. "If you don't know how to program a computer, you just tell the AI, 'I don't know how to program [computers]. How do I program them?' And the AI will tell you exactly how to [do so]," he said. "You could draw a schematic and show it to it. You could draw a picture and ask it what to do." His recommendation: Get comfortable with AI, especially if you're a student. Billionaire entrepreneur and investor Mark Cuban similarly advises students to learn how to use AI tools. "When I talk to kids today and they ask me what I would do if I were 12 today, my answer is always the same, read books and learn how to use [artificial intelligence] in every way, shape and form you can," Cuban, 66, wrote in a February 17 post on social media platform BlueSky. Since 2019, Cuban has committed millions of dollars to hosting free AI bootcamps for high school students in low-income U.S. areas. His programs aim to help develop "under-appreciated" talent who can ultimately help boost the country's global competitiveness, he told the Wall Street Journal in October 2020. At the conference, Huang expressed a complementary viewpoint. "You could argue that artificial intelligence is probably our best way to increase the GDP," he said. "Don't be that person who ignores this technology ... Take advantage of AI." ,
Time of India
20-05-2025
- Business
- Time of India
How Indian and global CEOs are reacting to AI's growing impact on jobs
Artificial intelligence (AI) is no longer just a buzzword. It is already changing how industries operate and how people work. As this shift continues, several Indian and global CEOs are speaking openly about what AI means for jobs and the future of work . Hitesh Oberoi, CEO of Info Edge , which runs the job portal recently shared his views on X . He said AI is not just about cutting jobs but about changing the kind of work people will do. According to him, the focus now should be on building new skills. 'For job seekers, the message is clear: Develop skills that complement AI rather than compete with it. Problem solving, creativity, domain expertise, and AI literacy will be far more valuable than routine skills that can be automated. Continuous learning is no longer optional,' he wrote. Sridhar Vembu, CEO of software company Zoho, shared a more urgent view. He pointed to the rise of large language models (LLM) and new software tools as a serious challenge for people working in tech . 'The productivity revolution I see coming to software development (LLMs + tooling) could destroy a lot of software jobs. This is sobering but necessary to internalise,' he said on X. Outside India, global tech leaders are expressing similar concerns. Former Google CEO Eric Schmidt said professionals in many fields, including art and medicine, could become irrelevant if they do not adapt to AI . Nvidia CEO Jensen Huang also believes that people who avoid learning AI could lose their jobs to those who do not. At the Milken Institute's Global Conference 2025, Huang said AI will be part of nearly every industry . He said the only way to stay ahead is to learn how to work with it. Both Schmidt and Huang believe that refusing to engage with AI could limit career growth in the years ahead. Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories These concerns are backed by data. In April, the United Nations Conference on Trade and Development warned that up to 40% of jobs across the world could be affected by AI. A report by McKinsey & Company also estimated that between 400 million and 800 million jobs could be displaced over the next five years. It said many workers may need to move into completely new roles. In India, the worry is just as strong. Microsoft's Work Trend Index 2023 found that 74% of Indian employees fear that AI could make their jobs unnecessary. The Economic Survey 2024-25 also raised similar points and called attention to the speed at which AI is transforming the labour market. Not every CEO is rushing to increase use of AI. Klarna Group, a fintech company, has decided to scale back its AI-based customer service . CEO Sebastian Siemiatkowski said the model led to a drop in service quality and the company is now adjusting its approach. Across the board, CEOs agree that AI will play a big role in shaping the future of work. Some see it as a chance to boost productivity. Others see it as a risk to current job structures. What is clear is that people who want to stay relevant in the job market will need to learn, adapt and keep pace with the change.
Economic Times
20-05-2025
- Business
- Economic Times
How Indian and global CEOs are reacting to AI's growing impact on jobs
Artificial intelligence (AI) is no longer just a buzzword. It is already changing how industries operate and how people work. As this shift continues, several Indian and global CEOs are speaking openly about what AI means for jobs and the future of work. Hitesh Oberoi, CEO of Info Edge, which runs the job portal recently shared his views on X. He said AI is not just about cutting jobs but about changing the kind of work people will do. According to him, the focus now should be on building new skills. 'For job seekers, the message is clear: Develop skills that complement AI rather than compete with it. Problem solving, creativity, domain expertise, and AI literacy will be far more valuable than routine skills that can be automated. Continuous learning is no longer optional,' he wrote. Sridhar Vembu, CEO of software company Zoho, shared a more urgent view. He pointed to the rise of large language models (LLM) and new software tools as a serious challenge for people working in tech. 'The productivity revolution I see coming to software development (LLMs + tooling) could destroy a lot of software jobs. This is sobering but necessary to internalise,' he said on X. Outside India, global tech leaders are expressing similar concerns. Former Google CEO Eric Schmidt said professionals in many fields, including art and medicine, could become irrelevant if they do not adapt to AI. Nvidia CEO Jensen Huang also believes that people who avoid learning AI could lose their jobs to those who do not. At the Milken Institute's Global Conference 2025, Huang said AI will be part of nearly every industry. He said the only way to stay ahead is to learn how to work with it. Both Schmidt and Huang believe that refusing to engage with AI could limit career growth in the years ahead. These concerns are backed by data. In April, the United Nations Conference on Trade and Development warned that up to 40% of jobs across the world could be affected by AI. A report by McKinsey & Company also estimated that between 400 million and 800 million jobs could be displaced over the next five years. It said many workers may need to move into completely new India, the worry is just as strong. Microsoft's Work Trend Index 2023 found that 74% of Indian employees fear that AI could make their jobs unnecessary. The Economic Survey 2024-25 also raised similar points and called attention to the speed at which AI is transforming the labour market. Not every CEO is rushing to increase use of AI. Klarna Group, a fintech company, has decided to scale back its AI-based customer service. CEO Sebastian Siemiatkowski said the model led to a drop in service quality and the company is now adjusting its approach. Across the board, CEOs agree that AI will play a big role in shaping the future of work. Some see it as a chance to boost productivity. Others see it as a risk to current job structures. What is clear is that people who want to stay relevant in the job market will need to learn, adapt and keep pace with the change.
Time of India
18-05-2025
- Business
- Time of India
Former Google CEO Eric Schmidt warns of job risk without AI adoption
Former Google CEO Eric Schmidt has warned that professionals across various sectors, from artists to doctors, risk becoming irrelevant if they do not adopt artificial intelligence (AI). His remarks echo a recent caution from Nvidia CEO Jensen Huang , who warned that people who fail to embrace AI might lose their jobs to those who do. AI or irrelevance In a TED interview, Schmidt emphasised that AI is fundamentally reshaping professions and urged workers to integrate the technology to remain competitive. 'You are going to lose your job to someone who is using AI,' he said. As an example, Schmidt pointed to his own entry into aerospace through acquiring a rocket company, noting that AI has enabled him to gain expertise in an unfamiliar domain. He cited research suggesting that AI could increase productivity by 30% annually. Long-term impact of AI Schmidt acknowledged that while AI may automate or disrupt entire industries, some roles will evolve rather than disappear. He used legal services as an example, arguing that lawyers will not become obsolete but will face more complex lawsuits. 'Do you really think we are going to get rid of lawyers? No, they are just going to have more sophisticated lawsuits,' he said. Schmidt advised professionals to view AI adoption as a marathon, not a sprint, encouraging a persistent and adaptive approach. Nvidia CEO's perspective Nvidia CEO Jensen Huang also stressed the inevitability of AI's impact during the Milken Institute's Global Conference 2025. Huang noted that while AI might eliminate some jobs and create others, 'every job will be affected.' He urged professionals to stay proactive: 'Do not be that person who ignores this technology and as a result loses your job.' Both tech leaders agree on the necessity of AI adoption for career longevity, warning that those who resist change may be left behind. As AI becomes integral to various industries, staying ahead will require a continuous learning mindset.
